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Priya 2020 Case Study Methodology of Qualitative Research Key Attributes and Navigating The Conundrums in Its
Priya 2020 Case Study Methodology of Qualitative Research Key Attributes and Navigating The Conundrums in Its
Arya Priya1
Abstract
A case study is one of the most commonly used methodologies of social research.
This article attempts to look into the various dimensions of a case study research
strategy, the different epistemological strands which determine the particular
case study type and approach adopted in the field, discusses the factors which
can enhance the effectiveness of a case study research, and the debate surround-
ing the role of a case study in generating theoretical propositions with broader
applicability. The prime focus of this article is to engage the reader with the
intention of stimulating them to contribute their own bit, in order to add greater
novelty and freshness to the methodology of case study.
Keywords
Research design, case study protocol, validity, reliability, generalisation
Introduction
A case study is one of the most extensively used strategies of qualitative social
research. Over the years, its application has expanded by leaps and bounds, and is
now being employed in several disciplines of social science such as sociology,
management, anthropology, psychology and others. This article looks into the
principal features of a case study research methodology, making use of some of
the most relevant and authoritative literature produced on this approach to social
1
Post Graduate Department of Sociology, Bhimrao Ambedkar Bihar University, Muzaffarpur, India.
Corresponding author:
Arya Priya, Post Graduate Department of Sociology, Bhimrao Ambedkar Bihar University,
Muzaffarpur 842002, Bihar, India.
E-mail: aryapriya18@gmail.com
Priya 95
inquiry. The article makes use of some of the most acclaimed case studies under-
taken while explicating the different aspects of the case study research. An over-
view of the epistemological frameworks which undergird case study research
strategy are presented and weighed up. A major contentious issue in a case study
methodology is whether the findings of the study of a single social unit can be
generalised over the larger population of similar units. The chapter delves into this
rather moot issue in all its dimensions.
Case Studies are a qualitative design in which the researcher explores in depth a pro-
gram, event, activity, process, or one or more individuals. The case(s) are bound by
time and activity, and researchers collect detailed information using a variety of data
collection procedures over a sustained period of time.
The following key attributes of the case study methodology can be underlined.
the individual(s) within their larger historical context. In the words of Mills (ibid.,
p. 6) ‘Sociological imagination enables us to grasp history and biography and the
relation between the two within society’. It makes a researcher conscious of the
interrelations between the ‘personal troubles of milieu’ and the ‘public issue of
social structure’ (ibid., p. 8). Armed with sociological imagination, a case study
researcher can undertake a pellucid analysis of the contextual embedding of social
phenomena or individual(s) or events.
Second, documentary analyses (of manuscripts, audio or visual records, etc.)
are highly significant techniques of data analysis in a case study research strategy.
Here, the case study researcher can derive immense benefit from the develop-
ment in cultural studies (which is growing with great celerity in disciplines such
as literature, sociology and philosophy). According to Storey (2015, pp. 1–2), in
cultural studies, documents, audio or visual records, comics, music, opera and so
on, are referred to as ‘texts’ or the ‘signifying practices’ of a culture. Analyses of
texts are always done within their context. For example, the textual analysis of a
manuscript is not only done keeping in view the socio-cultural milieu in which
the manuscript was produced, but also an attempt is made to deconstruct the text
in terms of the vantage point of the author, such as the ideology of the author or
the power relation between the author and the subjects. A case study researcher
can greatly benefit from the rich and insightful techniques of studying texts
developed in cultural studies.2 Third issue relates specifically to descriptive case
study. Descriptive case studies have high similarity with ethnographic studies.
Both attempt the contextual study of social phenomenon, make use of several
techniques of data collection to have a holistic picture of the phenomenon under
investigation, and both generally study a phenomenon over an extended period
of time to highlight any tangible change which has occurred in the phenomenon
under study (what we generally refer to us as longitudinal study). An important
element of ethnographic study from which descriptive case studies can benefit
greatly is Geertz’s (1973) concept of ‘thick description’. Geertz’s thick descrip-
tion relates to in-depth contextual study of a phenomenon. It involves intensive,
small scale, dense description of social life, through which broader cultural inter-
pretations can be made (Scott, 2014, p. 760).
The following words of Geertz, which he uses for ethnographic study, are
equally relevant for those conducting descriptive case studies:
ethnography is thick description. What the ethnographer is in fact faced with…is a mul-
tiplicity of complex conceptual structures, many of them superimposed upon or knotted
into one another, which are at once strange, irregular, and explicit, and which he must
contrive somehow first to grasp and then to render. And this is true at the most down-
to-earth fieldwork levels of his activity: interviewing informants, observing rituals…
writing his journal. (1973, pp. 9–10)
on two or more occasions in order to discern any perceptible change which has
occurred in the phenomenon under investigation over the period of time (ibid.,
p. 695). Bryman (ibid., pp. 57–58) posits that in a case study, a longitudinal study
can be done in the following ways, (a) the researcher many conduct interviews
with the subjects over a lengthy period, which will help her to find out any change
in the unit under analysis over such period of the interview, (b) a researcher may
bring longitudinal element into her study by immersing herself into archival data
and records, or previous interviews carried out by some other researcher and
(c) the researcher may come back to the case being studied at a later stage to look
for trends and changes.
A classic example of longitudinal case study is the study of Middletown
(a mid-sized city in Midwestern United States) by Lynd and Lynd (1957), once
in mid-1920s and again in mid-1930s. Though it is basically a descriptive case
study, the primary focus of the authors was the transition from an agricultural
to an industrial economy, which occurred in most mid-sized American cities in
the 1920s. The authors were interested in studying the changes Middletown was
witnessing due to industrialisation. The authors stayed there in the city for around
eighteen months in the mid-1920s, immersing themselves into the social life of the
city as participant observers, and produced a comprehensive and detailed study of
the cultural life of Middletown and its transitioning under the impact of industri-
alisation. The study was so much appreciated and well received that the authors
returned to Middletown again in the mid-1930s to study further changes in the
socio-cultural life of the city, eventually producing a follow-up book of equal
commendation, named Middletown in Transition (1965) (Yin, 2004, pp. 13–32).
Research design is a plan for collecting and analysing evidence that will make it pos-
sible for the investigator to answer whatever question he or she has posed. The design
of an investigation touches all aspects of the research, from the minute details of data
collection to the selection of the techniques of data collection.
Yin (2014, p. 28) calls case study research design a ‘craftwork’. This is rightly so,
because how rigorous and sharp the design is constructed ultimately determines
the efficacy, reliability and validity3 of the final case study outcome. Research
design is the key that unlocks before the both the researcher and the audience all
the primary elements of the research—the purpose of the research, the research
questions, the type of case study research to be carried out, the sampling method
to be adopted, the sample size, the techniques of data collection to be adopted and
the analysis and presentation of the data and research findings. Further, a good
research design channelises the energy and time of the researcher in the right
direction, and keeps them focussed throughout the research.
The key elements of a case study design are: (a) purpose of study; (b) type
of research undertaken depending on the purpose—exploratory, explanatory or
Priya 99
descriptive; (c) research questions; (d) study of single case or multiple cases
depending upon the purpose, research questions and resource availability in terms
of manpower, money and time; (e) epistemological underpinnings determining
the direction of the case study in the field; (f) literature review; (g) sampling; (h)
methods of data collection adopted; (i) analysis of data; and (j) presentation of
analysed data in an effective and coherent way which can enhance our knowledge.
Yin (2009) says that ‘research questions’ constitute the bedrock of a case
study research design, because they will ultimately determine all the course of
actions the researcher will adopt in the fieldwork. The research question should
be focussed and rigorously determined. The sharpness with which the research
questions are set also determines the actual unit of analysis in the study.
A classic case study enumerating how a focused formation of questions can
enhance the effectiveness of the case study is the Allison and Zelikow’s (1971)
study of Cuban missile crisis (discussed earlier). The whole case study of Allison
and Zelikow is geared towards finding answers to four pin-pointed questions: (a)
Why did the Soviets placed the strategic offensive missiles in Cuba? (b) Why did
the United States respond with a naval quarantine of Soviet shipments to Cuba?
(c) Why were the missiles withdrawn from by the Soviet? and (d) What lessons the
world can learn from the Cuban stand-off? Because of well-developed research
questions, they were able to devise a potent design, leading to a highly productive
and weighty case study, which still draws commendation for its crispness.
Sampling4 is extremely important in case study, because as Miles and Huberman
(1994) say ‘you cannot study everyone everywhere doing everything’. They posit
that in a qualitative sample plan, the following factors should be considered:
(a) Is the sampling relevant to one’s conceptual frame and research questions?
(b) Can reliable descriptions or explanations be produced using the sampling
plan selected? (c) Is the sampling plan feasible, in terms of time, money, man-
power, and access to people under study? and (d) Is the sampling plan effective
enough for its findings to be generalisable to the entire universe of population
from which the sample is obtained?
Our purpose of study and our research questions greatly determine our sam-
pling plan. For instance, in the Street Corner Society (1943/1999) study by Whyte
(adumbrated earlier), the object of study was the subculture among the Italian
slum dwellers in an urban neighbourhood. Since, the subjects under study were the
underprivileged Italian slum dwellers, the sampling plan was purposing and snow-
ball (Yin, 2004). Purposive sampling is one done in a deliberate way, always with
some focus or purpose in mind (Punch, 2005, p. 187). Snowball sampling iden-
tifies cases of interest through an exchange of information between individuals,
basically through the process of networking, one individual in the sample guiding
the researcher to other ones in which the researcher is interested (Cargan, 2008,
p. 237). Similarly, in the classic case study of Union Democracy by Lipset, Coleman
and Trow (1956), which studies the internal democracy within a single trade union,
the authors make use of stratified random sampling5 (Yin, 2014, p. 118).
Though we deal with case study research here under the rubric of qualitative
methodology, given the very nature of a case study strategy which attempts to
study a case in all its dimensions, both qualitative and quantitative methods of
100 Sociological Bulletin 70(1)
data collections are quite common in a case study research. A case study often
entails triangulation6. An important example in this regard is again the study of
Union democracy by Lipset et al. (1956). The researchers first made use of quali-
tative analysis, using exploratory interviews with key informants to develop a few
hypotheses. They, then, used the quantitative survey method to further test and
confirm the relation between the variables of the hypotheses generated during the
qualitative interviews (Yin, 2004, pp. 113–124).
An important element in case study strategy is the relation between theory
and the case study research. While the use of case study to generate theory is
discussed in somewhat greater detail later while explicating generalisations from
case studies, we tend to focus here on the use of case study to test theoretical
propositions. Yin (2014) contends that case studies can be used to test the already
existing theories. While the author of the article fully seconds Yin’s contention
that case studiers can be used to prove or disprove the extant theoretical proposi-
tions, he joins issue with Yin in the way the term ‘theory’ has been used by the
latter. While discussing the utility of case studies in testing theories, Yin uses the
term ‘theory’ quite interchangeably with hypotheses and propositions. The sole
purpose of the author here is to draw a clear distinction between a theory and a
hypothesis. A theory is far more complex an entity. A theory consists of a number
of hypotheses, propositions or ideas dovetailing with one another like fitting into
a jigsaw puzzle, to present one coherent whole attempting to generalise about
the complex reality, and bringing some orderly understanding of it (Huntington,
1997, pp. 28–32). A hypothesis, on the other hand, depicts a correlation between
two or three variables.
A case study, according to the author of this article, can most aptly be used for
testing hypotheses, and not the entire theory. Attempting to test the whole theory
is like ‘spreading oneself too thin’ in a case study research, and ultimately losing
one’s way. Generally, we tend to cull out a few hypotheses or propositions from
the existing theory, and then attempt to test the former in the case under investiga-
tion. This is akin to deductive7 approach in social science research. Hypothesis
testing is best achieved through the process of ‘falsification’ as propounded by
Popper (1959). The doctrine of falsificationism claims that scientific advance-
ment can only come through the testing and falsifying of hypotheses, which if fal-
sified are then replaced by new hypotheses. The new hypotheses are also subject
to falsifying test. One cannot ultimately verify, only falsify (Abercrombie et al.,
2006, p. 142).
Within a case study research, one may study a single case or multiple cases.
Single case studies are most common in case study researches. Yin (2014, p. 59)
says that single cases are ‘eminently justifiable’ under certain conditions: (a)
when the case under study is unique or atypical, and hence, its study is revelatory,
(b) when the case is used to test a hypothesis and (c) when the case under investi-
gation is the quintessential example of a particular phenomenon under investiga-
tion. Multiple-case study design however has a distinct advantage over a single
case study design. Multiple-case studies are generally considered more compel-
ling and robust, and worthy of undertaking. This is because a multiple case study
design has a greater chance of weeding out data collection errors and prejudices,
Priya 101
and produces a more acceptable end result. However, a multiple case study is not
easy to undertake, as its conduct requires extensive resources, and time generally
beyond the means of an independent researcher (Yin, 2014, pp. 60–61).
A famed example of multiple case study is New Towns-In-Town by Derthick
(1972). The study was undertaken by the researcher to study the reach and impact
of federal programs on local communities. Derthick selected seven sites throughout
the country experiencing certain events, obtained data and drew conclusions from
each site, and then integrated the evidences from the multiple cases, to construct an
overall explanation of the federal programs’ outcomes (Yin, 2004, pp. 85–95).
A case study design similar to multiple-case design, is cross-case design (Yin,
2014, p. 242). In it, two or more cases experiencing similar events or phenomenon
are studied, and then the data obtained from different cases are compared to derive
generalisable conclusions. A highly regarded cross-case design is the Anatomy
of a Revolution by Crane Brinton (1938). The study examines the political revo-
lution in four countries—America, Russia, England and France—and through
cross-case analysis tries to sketch out if all followed similar underlying pattern of
events, ultimately leading to the socio-political revolution (ibid., p. 243).
over the top reaction against case studies completely obscures their significance.
Since a case generally exemplifies a particular class of phenomenon, its in-depth
study can generate important hypotheses which can then be tested in comparable
case situations. If hypotheses generated from a case study are found to hold water
or replicate through multiple similar cases, this can help the researcher in moving
towards theory building or generalisation.
Yin (2014, pp. 44–45) says that since a case is not representative of a sample
of cases, it cannot form the basis for statistical generalisations. However, case
studies allow for analytic generalisations in which a previously developed theory
is used as a template to compare the empirical results of the case under study.
Such generalisations strengthen the explanatory power of a case study. Classic
case studies in the literature have often enabled researchers studying cases in very
different places and at different times to find similar processes and similar expla-
nations operating. Blaikie (2002) holds that the question of whether it is possible
to generalise from case studies has to do with how cases are selected. Researchers
may feel more comfortable generalising if they work with typical cases, that is,
if the case being studied can be shown to be similar to other cases in terms of
relevant characteristics. However, the difficulty lies in the demonstration whether
a particular case study is typical rather than unique. While strongly advocating
the use of case study for generalisation, Flyvberg (2006) says that a researcher
must banish the following misconceptions about case studies from their mind: (a)
One cannot generalise on the basis of a single case and, hence, case studies do
not contribute to scientific knowledge, (b) Case studies are more useful for gen-
erating hypothesis while other methods are more suitable for hypothesis testing
and theory building and (c) It is often difficult to develop general propositions/
theories on the basis of specific case studies.
However, it cannot be denied that case studies should not be used to build
grand abstract theories. Rather, in case study researches, the focus should be on
developing what the American sociologist Merton (1967) calls the ‘middle-range
theories’. In the words of Merton (1967, p. 39), middle-range theories are those
‘that lie between the minor but necessary working hypotheses that evolve in
abundance during day-to-day research and the all-inclusive systematic efforts to
develop a unified theory that will explain all the observed uniformities of social
behaviour, social organization and social change’.
Merton’s approach allows for building of ‘minor theories’ through research, as
a way of constructing knowledge of the social world. They are abstract enough
to allow testable generalisations from one context to another, but are not abstract
grand theories which rarely translate into empirically testable propositions
(Williams, 2016, pp. 220–221).
One of the most widely read and a classic case study involving generalisation is
Yankee City: The Social Life of a Modern Community by Warner and Lunt (1941).
While studying the social class structure of the Yankee city (pseudonym for a
city north of Boston, USA), Warner and Lunt enumerate six categories of social
classes—lower-lower, upper-lower, lower-middle, upper-middle, lower-upper
and upper-upper. According to Yin (2004, pp. 33–34), the case study became an
instant hit as ‘it was the first one to use and give operational meaning to terms
104 Sociological Bulletin 70(1)
such as ‘upper-upper class, ‘lower-upper class and so on’. Warner and Lunt’s
analysis of social stratification using the above-mentioned six categories has been
found being replicated in several other American cities (a case of analytic gen-
eralisation). The study still carries immense theoretical value in the field of the
sociology of social stratification.
the existence of a social reality (Yin, 2014), and this can be done by looking for
causal factors, and the underlying determinants of social life. Realist epistemol-
ogy also stimulate theory building in a case study research.
Bryman (2008, pp. 14–16) tries to further refine the epistemology of realism
in a case study (or for that matter in qualitative research in general) by focussing
on critical realism. Critical realism argues that a researcher’s conceptualisation
is simply one way of knowing the reality. Critical realists acknowledge that the
categories they employ to explain the social reality are likely to be provisional.
What makes critical realism really ‘critical’ is what Bhaskar (1975) calls the
identification of ‘generative mechanism’—the hypothetical entities that account
for regularities in the natural or social orders (Bryman, 2008, p. 15). Generative
mechanism offers the prospects of introducing the changes which can transform
the status quo.
Bryman (2008, p. 591) cites a highly illustrious ethnographic case study using
critical realist epistemology, undertaken by Porter (1993). The case was an Irish
hospital, in which the author worked as a nurse for around three months. The
author’s prime focus was to know how racism and professionalism operated and
interacted within the hospital setting, among the hospital staff. To Porter, racism
and professionalism were ‘generative structures’, that is, mechanisms which could
be productive of certain kind of effects. Porter, in the case study, found that during
‘professional’ interaction between the white staff and the ‘racialised minorities’,
the otherwise pervasive racism was tempered down. Racism did not intrude into
work relationships, because of the operation of the greater weight given to peo-
ple’s achievements and performance (such as qualifications and medical skills)
rather than to their ascriptive criteria (such as race) while judging the members
of the profession. The emphasis on values associated with professionalism coun-
tered the potential deleterious impact of racism.
Another important epistemology in qualitative research is that of social con-
structivism. It is closely linked to the larger philosophical position of hermeneu-
tics. Hermeneutics stresses on human subjectivity. Human beings are intentional,
creative beings. They consciously create things, whether small items at the indi-
vidual levels (like a tool or an edible item), or large-scale items as members of
a society (such as a hospital or even the entire economic system). The things
that people create are all expressions of subjectivity, have meaning for those who
create them, and are thus, meaningful social phenomena. As a analytical tool,
hermeneutics enables a researcher to understand how any specific social phenom-
enon can be thought of as an expression of human subjectivity (Baronov, 2012,
pp. 112–115). Creswell (2014, p. 8) says that to social constructivists, meanings
are constructed by humans as they engage with the world. Depending upon their
experiences, the individual develop subjective meanings, and it is the task of the
researcher to look for the complexity of views that make up the social reality.
In a case study research, the epistemology of social constructivism or herme-
neutics can form the basis of both descriptive and explanatory researches. The
link between the description of a single case with constructivism is obvious. In
a detailed in-depth description of a social unit, we tend to seek as to how the
various phenomena within the unit under investigation are expressions of human
106 Sociological Bulletin 70(1)
or while analysing the data. Otherwise, the whole case study research would
stand corrupted. This is obtained through reflexivity. Giddens and Sutton (2014,
pp. 77–79) posit that put it simply, reflexivity involves the process of constant
reflection on one’s biography, social position, values, biases, preconceptions and
so on, so as to constantly ‘bracket them out’, while carrying out the research and
analyse the data. This is easier said than done for a researcher. It requires intense
training and constant practice in the field.
Swartz (1997, pp. 270–283) says that for Bourdieu, a strong advocate of
reflexivity, there is always an element of symbolic power involved in intellec-
tual work. For instance, the social researches do involve some element of sym-
bolic domination of the researcher over the researcher. Sociological research is
invariably bound by viewpoint, and the asymmetric power equation in a social
research might ultimately lead to the legitimation of the dominant concept of the
researcher, if the biases of the latter are not constantly weeded out. To overcome
such corrupting elements in social research, reflexivity is a must. The researcher
needs to control the values, dispositions, attitudes and perceptions, which she
brings from her social background to the field. This entails a critical awareness
by the researcher of one’s social location (e.g., class, gender, race), and how this
background may shape the enquiry. A researcher must also identify those personal
predilections that infiltrate her choice of research topics, methods, and conceptual
and theoretical frameworks.
However, some social thinkers have also expressed their reservations against
reflexivity. Giddens and Sutton (2014, p. 81) caution that though critical self-
reflection is important, an obsession with it can be counter-productive. To them,
‘too much focus on reflexivity can lead to a never ending process of reflecting on
reflection and interpretation layered on interpretation, which risks paralyzing the
researcher’s works who get caught up in his or her own practice at the expense
of what many consider the real task of social research, namely to produce valid
and reliable knowledge of social life in order to better understand or explain it’
(ibid., p. 82).
In this regards, the views of Karl Popper and Max Weber are valuable. Popper
believes that there is no need to seek objectivity at the level of the individual
scientist. The objectivity is achieved at the collective level. It results from mutual
criticisms, and in effect, cancelling out individual biases. Far from a handicap in
the forward march of science, the partiality of the researchers is a benefit, for the
very diversity of strongly held views would motivate others in their critical effort
to prove other people’s views wrong (Sharrock et al., 1990, pp. 205–206). Weber
(1903/1917/1949) too believed that value judgments cannot be wholly discarded
from social researches. He advocated instead that a researcher should make her
value preferences clear upfront. ‘It should be made constantly clear…exactly at
which stage the scientific investigator becomes silent, and the evaluating and
acting person begins to speak’ (ibid., p. 60).
The issue of ethics in a case study research is also gaining currency of late, and
now constitutes an important component of the training of case study researchers.
Yin (2014, p. 95) says that ethics in case study can be buttressed in the field by
conducting the study with extra care and sensitivity towards the participants by
108 Sociological Bulletin 70(1)
adopting the following key steps: (a) obtaining informed consent from all the sub-
jects, (b) protecting those who participate in the study from any harm, (c) avoid-
ing the use of any deception towards the informants, (d) protecting the privacy
and confidentiality of all those who participate so that, they do not unwittingly
by taking part in the research, put themselves in any undesirable position and (e)
taking special precaution to protect the vulnerable groups, such as the children
when they constitute the subject in any case study.
Conclusion
Since a case study research entails an in-depth study of a social unit over a long
period of time, it requires immense patience and meticulousness on the part of the
researcher. The researcher should be well-trained to ‘bracket out’ her value prefer-
ences and preconceptions before going into the field. As fieldwork often throws
surprises, the researcher must be both perceptive and adaptive enough to tweak
her techniques of data collection and make them most suitable for a particular
occasion. Sensitivity, perspicacity, penetrating insight, discernment and creativity
are the constant companion of a well-skilled case study researcher. Further, a
good case study besides being done diligently in accordance with a well-devel-
oped research design, should also involve extensive review of the existing litera-
ture in the area under concern, to look for gaps which can be filled by forming
sharp questions. To enhance the validity and reliability of a case study, especially
of an explanatory case study, the researcher should make use of rival propositions
to try to explain the social phenomenon under investigation, in order to ensure that
the proposition developed by the researcher based on her own fieldwork, is the
most compelling, cogent, logical and sound one.
Funding
The author received no financial support for the research, authorship and/or publication of
this article.
Notes
1. What constitutes an unbiased or unprejudiced study is discussed later in somewhat
greater detail while dealing with issues like reflexivity and value-free social research.
2. This aspect of case study is discussed further while dealing with the epistemological
foundations of case study research strategy such as constructivism and hermeneutics.
3. The issues of validity and reliability of case study research are discussed later in greater
detail.
Priya 109
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