A Customer Service and Support Organization

Readiness Survey
Specialist Information
Name: Date:

SL Query Answer
Cyber Security
Big Data/Data Analytic
1. Artificial Intelligence
What are your top three priorities for 2024?
Cloud Technologies
ERP
Others
Managed SOC
2. Are you considering any managed services to improve Deployment Services
your IT Operational posture? Datacenter Management Services
AMC / SLA
Remote Services
Public (Google, AWS, Microsoft, Oracle)
3. Are you considering any specific cloud solutions for your
Private
Digital Transformation?
Hybrid
Multi Cloud
Cisco Cienna
4. Palo Alto ARISTA
Which Networking Vendor solutions would you choose
Fortinet HP
for your digital infrastructure?
Huawei Juniper
Cambium Others
Cybersecurity GAP Analysis Identity Management
EDR/XDR Email Security
5. What do you need immediately to improve your cyber DDOS Protections ASRM
security posture? SIEM with SOAR PAM
VA/PT SOC
WAF NGFW
Unified End Point Management
6. Network Mapping
Are you using any discovery-based NMS systems?
Totally Configurable Network Monitoring Solution
7. Are you using any AI based services for your network Firewall
discovery? NMS
8. Are your organizations have disaster recovery and Yes NO
business continuity in case of IT disruptions? Backup Solutions
Windows XP Win 7
9. Are you planning to transition or retire any legacy Windows 2008R2 Windows2012R2
systems in 2024? If so, please specify. Centos 6,7 RedHat 6
SQL 2008,2012,2014
10. Do you have plans to invest in training and skill
Yes
development for your IT staff to keep up with evolving
No
technologies and security threats?

Thank you for taking the time out to complete this survey.