Professional Documents
Culture Documents
Fraud Prevention For Commercial Real Estate Valuation (PDFDrive)
Fraud Prevention For Commercial Real Estate Valuation (PDFDrive)
Fraud Prevention For Commercial Real Estate Valuation (PDFDrive)
This book is sold for educational and informational purposes only with
the understanding that the Appraisal Institute is not engaged in
rendering legal, accounting or other professional advice or services.
Nothing in these materials is to be construed as the offering of such
advice or services. If expert advice or services are required, readers are
responsible for obtaining such advice or services from appropriate
professionals.
HD257.5.M37 2011
333.33’87230973–dc23
2011034038
Table of Contents
About the Author
Acknowledgments
Foreword
Preface
CHAPTER 1 What Is Fraud?
Proving Fraud
Types of Commercial Real Estate Fraud Conclusion
CHAPTER 2 Why Should Fraud Matter to Appraisers?
Striving for Professional Excellence Legal Precedents
Applicability of a Fiduciary Standard to Appraisers What
Is the Expected “Duty of Care” Owed by Appraisers?
Case Law Concerning Individual Acts of Appraisal
Negligence or Fraud USPAP and Fraud
Current Actions against Appraisers Future Actions against
Appraisers Conclusion
CHAPTER 3 The Causal Factors behind Fraud
CHAPTER 4 The Need for Factual Verification
The Data Verification Process Interviewing the Property
Owner Conclusion
CHAPTER 5 Understanding Conflicts of Interest
Conflicts of Interest in the Financial Industry Conflicts of
Interest in the Taxation Sector Conclusion
CHAPTER 6 Purchase Contract Fraud
Compare the Purchase Price to the Listing Builder
Bailouts
Conclusion
CHAPTER 7 Misrepresentation of Occupancy and Tenancy
Why Verifying Collected Rent Is So Important Talk to the
Tenants
Verification of Future Tenants Studying Present and Past
Rent Rolls What If the Tenant Is Not There?
When the Landlord Pretends to Be a Tenant The Best Way
to Verify Occupancy and Rents Estoppel Agreements
Conclusion
CHAPTER 8 Misrepresentation of Property Characteristics
Legality of Use
Availability of Utilities and Water Property Size
Property Condition
Transferability of Rights or Funds Tax Credits
Water Rights
Bond Financing
Conclusion
CHAPTER 9 Deceptive Financial Statements
The Numbers Are Too Round
The Numbers Are Too Consistent Not All Obligated
Payments Are Being Made Revenue That Is Not Related
to the Property Is Included “Pocket-to-Pocket” Rental
Income Is Included Necessary Expenses Are Excluded
Conclusion
CHAPTER 10 Misrepresentation of Buyer or Borrower
CHAPTER 11 Other Ways Appraisers Are Influenced
Previous Appraisal Reports
Misleading Data
Character References
Conclusion
CHAPTER 12 Property Types More Susceptible to Fraud
Vacant Land
Rent-Controlled Apartments
Buildings with High Vacancies Condominium Projects
Foreign Real Estate
Properties with Title Issues Conclusion
CHAPTER 13 Federal Criminal Statutes against Fraud
Conclusion
APPENDIX Real Estate Transaction Fraud Prevention Checklist
BIBLIOGRAPHY
About the Author
Real estate fraud has reached an all-time high, and litigation against
appraisers in fraud-related cases is on the increase. Appraisers who are
prepared to detect and prevent real estate fraud can protect their
businesses and their professional reputations.
This timely and relevant book explains common types of commercial
real estate fraud, factors that contribute to fraud, and ways perpetrators
attempt to influence or deceive appraisers into becoming part of their
schemes. It presents real-life examples from the author’s professional
experience, from legal cases, and from current headlines to demonstrate
how appraisers can knowingly or unknowingly find themselves involved
in fraudulent real estate transactions. The author discusses how such
situations can be avoided and provides sensible, straightforward advice
that will help appraisers feel confident in handling any suspicious
situation they may encounter.
The best way for real estate professionals to deal with the problem
of real estate fraud is to learn more about it. Fraud Prevention for
Commercial Real Estate Valuation will help appraisers protect themselves
and those who rely on their work.
Today I finished an appraisal of a golf course that had been bought out
of lender receivership a year ago for $3.2 million. The new owners,
seeking cash-out refinancing, were eager to show me the appraisal that
had been done for the prior lender in 2004, before the property was
placed in receivership. The prior appraised value had been $6.7 million.
Not coincidently, so was the stated purchase price at that time. The
previous lender made a $5 million loan based on a loan-to-value ratio
understood to be 75% ($6,700,000 × 0.75 = $5,025,000).
The problem with that scenario was that the publicly recorded
purchase at the time of the prior loan’s funding (in 2004) was for $4.7
million, not $6.7 million. The unintended loan-to-value ratio had
actually been 106% and the previous owners’ lack of equity in the
property had probably hastened the loan default, causing a loss to the
lender.
The publicly recorded purchase price of this golf course in 2004 was $2 million less than the
appraiser had been led to believe.
How could the purchase price have been misunderstood? Was the
lender deceived? Was the appraiser deceived? Did the previous owners
commit mortgage fraud? If so, what statutes might have been violated?
Was the prior appraiser, who was seasoned and respected, knowingly
or unknowingly complicit in mortgage fraud? What are the possible legal
consequences? Did the assumptions and limiting conditions of the report
protect the appraiser from liability? If this was a case of mortgage fraud,
what could the appraiser have done to prevent the fraud from occurring?
What was the appraiser obligated to do? These questions and more will
be addressed in this book.
This book has been written because mortgage fraud has reached an
all-time high, yet the appraisal profession often finds itself unprepared to
assist in detecting and preventing the frauds that recently almost
brought down the global financial system. The Financial Crimes
Enforcement Network (FinCEN) released an Advisory on Activities
Potentially Related to Commercial Real Estate Fraud in March 2011
indicating that suspicious activity reports relating to commercial real
estate fraud tripled between the years 2007 and 2010.1 Other areas of
fraud will be discussed, too, such as investment and securities fraud as
well as syndication fraud, which was rampant in the 1980s and appears
to be returning once again.
Appraisal textbooks do not address the prospect of fraud
compromising the accuracy of analysis, and neither do finance textbooks
in general. Business education today emphasizes problem-solving skills
at the expense of critical-thinking skills. The problem-solving exercises
so often used by business schools and professional education providers
start with explicitly stated assumptions by necessity, which works against
cultivating a mindset that challenges assumptions. This book will take a
step towards teaching critical thinking skills useful to the commercial
appraiser who wishes to prevent fraud.
This book will focus on common methods of deception used in
fraudulent schemes involving commercial properties and land. It will
also explore various avenues of critical inquiry that may protect the
appraiser from relying on inaccurate information. It will present the
various conflicts of interest in our industry that have the potential to
exploit the appraisal process for dishonest purposes.
This book will also disclose the legal consequences for appraisers who
knowingly or unknowingly become complicit in fraud schemes. In
discussing possible legal consequences for appraisers, the emphasis will
not be on what is fair or unfair or legal or illegal. Instead, we will focus
on what is happening or could happen to appraisers. Some of these
consequences may be unfair, as the justice system is by its very nature a
work in progress.
The goal of this book is to keep commercial appraisers out of trouble,
whether it is trouble for themselves or for others who rely on their work.
I will refrain from using “thou shalts” and “thou shalt nots” and instead
make suggestions (“this could prevent trouble for both you and others”).
I will also rely on examples from actual practice. Most cases have not
been fully settled in court, so rules of confidentiality preclude greater
specificity in some instances.
If the tone of this book sounds unduly negative, remember that this
book is about fraud and the very nature of the subject will focus
attention on the seamier sides of the commercial real estate industry. It
is not my intention to label the whole commercial real estate industry as
dishonest.
This book intends to go well beyond existing literature on methods of
preventing commercial real estate fraud. If appraisers put this
information to good use, perhaps the dreaded words real estate crisis will
not have to be used again in our lifetime.
Vernon Martin
What Is Fraud?
Proving Fraud
To prove fraud in a court of law, whether by civil action or criminal
action, five elements are used to establish the guilt or liability of the
defendant:
If these five standards are found to be true, the defendant may be found
to be “liable” in a civil suit or “guilty” in a criminal prosecution.
The past nine years have witnessed a return of real estate purchases by
syndicators at above-market prices, except many now call themselves
“TIC sponsors.” To skirt federal and state securities laws, they have
conducted “private placements” that allow them to escape scrutiny by
the US Securities and Exchange Commission (SEC), even though the SEC
cannot prevent syndicators from charging outrageous fees. However, the
conflicts of interest are often disclosed in the “private placement
memorandum,” a voluminous, catch-all legal document that discloses in
fine print everything the syndicators’ attorneys tell them to disclose.
Many states have securities acts that require syndicators to disclose
material information about their offerings, including disclosure of the
risks of the investments, the source of repayment for the investments,
the payment history of prior investments, and financial information
about the issuers of the investments.
In one Texas syndication, for instance, the general partners purchased
a piece of land from themselves on behalf of the syndicate at a $20
million profit after a one-year holding period, in a market with a
growing inventory of large land parcels for sale at much lower prices. In
addition to the $20 million profit, the general partner and its affiliates
earned fees of about $3,300,000 in selling commissions, $500,000 in
wholesaling fees, $800,000 in placement fees, $600,000 in
reimbursements for offering costs, $350,000 in underwriting fees, and
$5,200,000 in reimbursements for offering and organization expense
fees. This represented over $30 million in profit on a property that
probably lost value since its purchase in 2007, as the demand for
residential land waned.
The recent bankruptcy of SCI Real Estate Investments, LLC, a major
syndicator out of Los Angeles, is exposing similar shenanigans. Most of
the properties they acquired for investors were properties they had
already acquired and then resold to investors at a seven-figure mark-up.
For instance, they made a profit of more than $4.8 million on the
purchase and resale to investors of the Austin City Lights Apartments in
Austin, Texas. This profit did not include the 2.5% “deferred acquisition
fees” owed to them when the syndicate eventually sells the property.
These types of syndicates are not confined to the United States, either.
Many Canadian syndicators are acquiring properties in such places as
Arizona, Southern California, and Costa Rica, exploiting Canadian
investors. They overpay for isolated mountain land or bulk sales of
unsold Phoenix condos, for example, as they are incentivized to overpay
for properties by their compensation scheme.
What is also worrisome is that such syndicators are applying for
mortgage financing in an industry in which most of the loan
underwriters and some appraisers are either too young or too forgetful
to remember the abuses of the past. The purchase price agreed to by the
syndication is often treated as proof of market value by lenders and
appraisers, and the loan is consequently underwritten based on the
inflated purchase price. The consequences to commercial mortgage
lenders and limited partners can be catastrophic.
Conclusion
Commercial real estate fraud consists of intentional misrepresentations
(about commercial properties) intended to deceive another party to act
upon those misrepresentations to the party’s detriment. Common forms
of commercial real estate fraud found today include mortgage fraud,
seller fraud, short sale fraud, syndication fraud, and deed conveyance
fraud.
Professional Liability
Many of us as appraisers take pride in being incorruptible guardians of
truth and objectivity, earnestly debating ethics at our various meetings
and online forums. How incongruous it seems, then, that so many
appraisal reports contain the standard exculpatory assumptions and
limiting conditions statement, “No responsibility is assumed for the
accuracy of information furnished by the client.” This is the fatal
weakness of the appraisal profession—acceptance of inaccurate
information from biased parties without verification.
Verification can be defined as the act of obtaining evidence that
confirms the accuracy or truth of some piece of information. The
unconcerned appraiser should be aware of the sobering statistic that
failure to verify factual information is one of the six most common
reasons that appraisers are sued.1 Even if assumptions and limiting
conditions legally exculpate the careless appraiser, that appraiser will
still need to employ an attorney for defense if sued.
The recent “just sue everybody” litigation trend will also increasingly
reel in appraisers, rightly or wrongly, in future litigation relating to the
recent financial industry meltdown, just as we see happening
indiscriminately to innocent people who accidentally benefited from the
Bernie Madoff Ponzi scheme.
Legal Precedents
There has been a legal precedent for finding appraisers liable for losses
caused by failure to verify, as in Federal Savings and Loan Insurance
Corporation (FSLIC) v. Texas Real Estate Counselors, Inc.2 In this case, the
appraiser was found liable for 1) failing to verify the alleged completion
of improvements on the property, and 2) failing to disclose reliance on
unverified data when presenting estimates of value and effective age for
the subject property.
In Fusco v. Brennan, the Superior Court of Queens County, New York,
held that an appraiser’s failure to independently verify the data supplied
to him was so negligent that it warranted an inference of fraud,
maintaining that the defendant had a duty to all possible investors to
inform them of the type and source of data used and the extent of
information omitted.3
The same precedent may be exercised by state appraiser regulators.
One commercial appraiser was fined $8,000 by the California Office of
Real Estate Appraisers for several offenses, one of which was accepting
and failing to verify an owner’s assertion that certain swampland had
city water and sewers installed on it.
Ethics Rule
The following are relevant excerpts from USPAP’s Ethics Rule,
accompanied by a discussion of how each relates to fraud prevention:
“An appraiser must not advocate the cause or interest of any party
or issue.”
Many who hire appraisers have a specific cause that they want
advanced. Appraisers can get into trouble for advocating for a
client’s cause if it is detrimental to another party, such as a lender
or a tax collection agency.
“An appraiser must not accept an assignment that includes the
reporting of predetermined opinions and conclusions.”
Predetermined opinions and conclusions may include requests to use
a market rental rate, vacancy rate, capitalization rate, or discount
rate dictated by another.
“An appraiser must not communicate assignment results with the
intent to mislead or to defraud.”
Examples will be provided later in which appraisers communicated
a misleading result thinking that disclaimers, disclosures, and
limiting conditions would somehow negate the misleading result
and warn others not to rely on it.
“An appraiser must not perform an assignment in a grossly negligent
manner.”
Negligence has been found by some courts when an appraiser has
failed to verify certain important data that turned out to be false.
Highest and best use: Residential subdivision or land for cattle grazing?
Standard 2
Finally, USPAP Standard 2 states, “In reporting the results of a real
property appraisal, an appraiser must communicate each analysis,
opinion, and conclusion in a manner that is not misleading.” If an
appraiser has been asked to use an unusual definition of value,
hypothetical condition, or extraordinary assumption, it would be best to
very prominently disclose the departure from expectations. Even then,
the appraiser should consider the following possibilities:
A reader may not look past the conclusion of value stated on the
front page of the report.
The report would not be made available to be read by investors.
The unusual value conclusion, if considered by someone to be
misleading, may pose the risk for a lawsuit.
This is indeed the case in the Gibson v. Credit Suisse case to be discussed
in the next section of this chapter.
Nevertheless, the judge dismissed the RICO claims. (RICO stands for the
Racketeer Influenced and Corrupt Organizations Act of 1970, a federal
law originally intended to combat organized crime.)
In terms of the disclosures, disclaimers, and limiting conditions
prominently displayed in the appraisal reports, the judge stated:
Cushman & Wakefield may technically be correct in arguing that the appraisals’ language
insulates it from any claim that the appraisals somehow represent bogus market values. Such
an argument assumes, however, that a reader negotiating the appraisals’ provisions
understands (or should have understood) the quoted language to mean what Cushman &
Wakefield and/or Credit Suisse understood it to mean. At the moment, it is unclear what the
developers/homeowners understood these figures to represent—assuming they even read
them in the first place. Did the referenced appraisal amounts reflect cash flow analyses? Total
net values? Total net proceeds? Or something else? Separately, whatever it is, what is the
difference between that and market value? Although it is indeed possible to view the
appraisals’ language through the lenses of Cushman & Wakefield’s arguments, the Court must
consider the limited record before it and accept Plaintiffs’ allegations as true.
Lessons to Be Learned
Some appraisers may think that liberties can be taken in an appraisal
report as long as they are prominently disclosed. Appraisers may agree
among themselves on what these types of disclosures are, but those
outside the appraisal profession may not understand disclosures when
they see them. The Credit Suisse case may test the limits of how far this
possibly undue reliance on disclaimers can go.
The complaint against the appraisers is emblematic of a surprising
new trend in litigation against commercial appraisers, which is to charge
the appraiser with aiding and abetting a lender’s “predatory lending” or
“loan to own” scheme. There is insufficient case law to judge the likely
outcome of these lawsuits.
The appraisal reports for CS were previously published on the Internet
and contained standard disclosures, disclaimers, assumptions, and
limiting conditions. The “intended use” was for loan underwriting and
the “intended user” was CS. An appraiser reading these reports could
reasonably infer that the appraised values were not labeled as or
intended to represent market values. The plaintiffs in this case would not
normally be considered to have a claim based on privity, either.
Nevertheless, the appraisal firm is still facing a $24 billion lawsuit after
an unsuccessful motion to dismiss.
Judge Bush has raised the question of whether the plaintiffs properly
understood the reports or had such capability. This raises the question of
whether disclosures, assumptions, and limiting conditions are enough to
prevent the public from being misled. Appraisers should consider that
any number printed as an “appraised value” is likely to be interpreted by
others as an expression of market value. Many persons, including loan
officers, may rely on an “appraised value” without reading the report
and finding the disclosures. Some properties or projects are even
marketed with representations of appraised value without ever allowing
the public to see the supporting appraisal reports, as was the case with
Credit Suisse.
Large firms, in this case a national brokerage and appraisal firm, have
deep pockets that can serve as a target for lawsuits. It would be in such a
firm’s best interest to avoid all situations allowing accusations of
impropriety. In this case, the reason for using TNV methodology instead
of market value was not explained, making it seem that TNV’s sole
purpose was to inflate the appraised value. This may make the
appraisers seem complicit in the alleged loan fraud by CS, which the
appraisals enabled. It is questionable if the appraisers expected to be
part of a syndicated loan fraud scheme, however, as the only benefit to
them was the fees earned for the reports. Nevertheless, whistleblower
Michael Miller at C&W has come forward with allegations and
incriminating e-mail messages (one of which included “not in jail yet
and continuing to write these appraisals”) indicating that his colleagues
knew they were creating misleading appraisal reports.
The final lesson to carry away from this case is that appraisers should
consider the reasons and consequences any time they are asked to apply
unorthodox and possibly misleading appraisal methodology.
Conclusion
A great financial crisis has recently occurred, and the process of finding
scapegoats is just getting started. As a result, many lawsuits have already
been brought against appraisers. An appraiser may become a target for a
fraud lawsuit even if he or she was unknowingly complicit in a fraud
committed by someone else. This is perhaps the most compelling and
self-serving reason why fraud should matter to appraisers: because
appraisers can be blamed for fraud, even if it happens without their
knowledge.
Let’s begin this chapter with one fundamental frailty of human nature:
People lie. Why do people lie? People lie to get what they want. Some of
them want your client’s money, your employer’s money, or the
government’s money.
The real estate industry does not attract saints. While it may attract
sincere people, many of these people just sincerely want to become rich,
and real estate is a proven way for people to become wealthy.
The eminent criminologist Donald Cressey defined the three causal
factors leading to fraud as:
1. Motive
2. Rationalization
3. Opportunity
There are also less noble causes, such as drug or gambling addiction, in
which the rationalization is simply the need to feed the addiction. Once
again, the fraudsters do not think of themselves as bad people but rather
as unfortunate people.
Rationalization can cause some fraudsters to even become
philanthropists. Some of the best known “robber barons” of the
nineteenth century (and at least one from the twentieth century) became
philanthropists. Bernard Madoff, creator of the world’s largest Ponzi
scheme, was also a known philanthropist. Perhaps criminals turn to
charitable giving to assuage the guilt they feel in receiving ill-gotten
gains.
Opportunity consists of the circumstances that allow the fraud to occur,
such as a lack of controls, oversight, supervision, regulation, or
enforcement. For instance, most mortgage fraud occurs with lenders who
do not visit the properties they lend on, relying instead on third parties
such as brokers and appraisers.
Let’s suppose that the golf course loan default described in the Preface
of this book was indeed the result of fraud, perhaps the use of a phony
purchase contract. Here is a hypothetical example of how it could be
explained by the fraud triangle:
Motive
To purchase the golf course without any cash down payment.
Perhaps we lacked cash or just did not want to put our cash at risk.
Rationalization
The golf course’s performance will improve because we know how
to improve golf course operations. The loan will be paid back, but
it’s not our fault if the market value is appraised too high because of
the phony purchase contract. We can also use the golf course for
fundraising events to help charities serving crippled children.
Opportunity
The appraiser and the lender have no way of knowing that the
purchase contract is fake and the real price is $4,700,000. The
lender does not have instructions for escrow agents to notify the
lender immediately if the closing of escrow occurs according to
terms different than those stated in the purchase contract. Perhaps
the lender is even allowing us to choose our own escrow agent, our
sister-in-law.
In order to begin right in appraising, one must first get the facts right.
The previous chapter showed how appraisers can expect to be lied to.
How can a liar be detected, though? One way to detect lies is to have the
powers portrayed by Tim Roth on the Lie to Me television series. Indeed,
there are interesting courses offered by the Association of Certified
Fraud Examiners on visually detecting clues of deception. A far more
effective way to detect lies, though, is by taking the time to verify the
information that is given.
When did you purchase this property, and for what price?
How large is the property? (This question is best asked if you have
already measured the property in advance.)
When was it built?
Does the project have final approval for development?
Does the parcel have water and sewer available?
If many answers vary from the facts you already know, you may need to
judge whether you are dealing with an exaggerator or liar and rigorously
verify any further representations made by the owner.
One critical aspect of your interview of the property owner and/or
representatives, brokers, and tenants is the ability to elicit accurate
information and to distinguish the lies from the truth. One always has to
be tactful, of course, to keep the discussion going and maintain the trust
of the subject, so an appraiser might wish to save the hardball questions
until a later e-mail or phone conversation. It is not productive to call a
property owner a liar, particularly if you need a ride back to your car.
One interviewer I find particularly effective is television’s fictional
LAPD detective Lieutenant Columbo (portrayed by the late actor Peter
Falk). He never starts interviews with suspects by telling them that they
are suspects. He is deferential, inquisitive, and persistent enough to keep
suspects talking under a false sense of security, revealing valuable clues
along the way. It’s only at the end of several encounters that he finally
says his trademark “Just one more thing …” and takes the suspect by
surprise by establishing proof of guilt.
If Lieutenant Columbo were an appraiser, the end of his interview
might go something like this:
Well, I’ve taken up enough of your time today, sir. You’ve got a beautiful property here, if I
may say so. I’ll have to show the photos to Mrs. Columbo. [Turns and walks away, then
doubles back.] Oh, just one more thing. You see, here’s the part I just don’t get. You say
you’re selling this property for $20 million, but the property is listed for sale on LoopNet for
only $15 million. Help me understand that part.
Continuing to ask questions on the fly, even if you already know the
answers to them, can sometimes dislodge details that may have
otherwise remained hidden. Sometimes it opens up inconsistencies that
can, in turn, open up a whole new avenue of questioning. The
inconsistencies are often clues to misrepresentations, as the truth should
not vary. The inconsistencies are how Columbo caught killers, too.
Here are some examples of how inconsistencies exposed
misrepresentations:
Conclusion
Fact verification is an essential part of the appraisal process. The earlier
it is started, the more that can be accomplished in fraud prevention, as
factual inaccuracies can prompt a line of inquiry that leads to other
inaccuracies, hidden agendas, or conflicts of interest.
Research prior to the property inspection can help the appraiser
pursue a line of inquiry that yields even more important facts and can
alert the appraiser to possible dishonesty. The interview with the
property owner or agent is also an important part of factual verification
and should not be rushed, as it can calibrate honesty, introduce
inconsistencies pointing to misrepresentations, or dislodge other relevant
facts.
As was indicated earlier in Chapter 2, what an appraiser does not
know can hurt the appraiser in addition to hurting others. Factual
verification is the obvious place to start for appraisers who want to
ensure they do not cause harm to themselves or others.
5
Chapter 3 discussed how the real estate industry often attracts unethical
people. The reason is simple: Real estate is where the money is. The
word unethical is strong, though, and might lead the reader to overlook
situations in which otherwise decent, respectable professionals mislead
appraisers because the system rewards such behavior without the threat
of consequences. Deception is a real and expected human response to
uncontrolled incentives and conflicts of interest.
Borrower-Retained “Experts”
Property owners and developers may also retain “expert” consultants to
give appraisers a positive spin on their properties or development
projects. While dealing with experts may be intimidating to an appraiser
who may not be as specialized, keep in mind that the expert’s objectivity
must always be considered.
Steven D. Levitt and Stephen J. Dubner, authors of the book
Freakonomics, explain this phenomenon by stating that “experts are
human, and humans respond to incentives. How any given expert treats
you, therefore, depends on how that expert’s incentives are set up.
Sometimes his incentives may work in your favor…. But in a different
case, the expert’s incentives may work against you.”1
For example, a general appraiser values a golf course in a severely
overbuilt market and has his appraisal challenged by a well-known golf
course management consultant retained by the property owner. The
expert states that the comparable sales are all considerably inferior golf
courses—non-championship courses with less yardage. Perhaps the
appraiser may feel that the valuation must be changed in deference to
the expert, not considering that the expert carefully dodged the subject
of the poor financial performance of the subject golf course. Always
consider the notion that expert opinions, including appraiser’s opinions,
are bought and paid for.
Any consultant hired by an owner, developer, or borrower, no matter
how impressive the credentials, should be considered to be acting in the
capacity of an advocate. Their remarks should be critically examined
before being accepted at face value. If the brilliant attorney Johnnie
Cochran told you his client was innocent, would you accept that without
question?
Remember, also, that USPAP Standards Rule 2-3 requires an appraiser
to certify that “the reported analyses, opinions, and conclusions … are
[the appraiser’s] personal, impartial, and unbiased professional analyses,
opinions, and conclusions.”2 This would prohibit an appraiser from
relying on a borrower-hired expert’s conclusions.
Executive Compensation
Looking at the mortgage industry meltdown of 2007 and 2008, it would
be reasonable to ask why so many of the best and brightest financial
minds were so wrong again so soon after the savings and loan fiasco of
two decades ago.
One explanation is that financial executives were gaming the system
in response to unsound executive compensation systems commonly used
by public companies. Earnings can often be booked at loan origination,
regardless of the soundness of the loan. During the good times, these
unsound loans can be sold off to sit in mortgage pools or portfolios as
ticking time bombs to be dealt with long after the senior executives have
received their bonuses and exercised their stock options. Some
executives succumb to such a compelling enrichment scheme.
World Savings
As recently reported on CBS’s Sixty Minutes, Herb and Marion Sandler
safely and soundly managed World Savings for years before finally
succumbing to temptation and receiving millions of dollars in the sale of
their doomed institution to Wachovia Bank, which was so badly
damaged that the federal government had to force its sale to Wells
Fargo.
Fannie Mae
Franklin Raines, CEO of Fannie Mae, received $52 million in
compensation between 1999 and 2004, with $32 million from an
incentive plan generating big bonuses for Fannie Mae achieving certain
performance yardsticks, such as a 15% annual growth in earnings. Mr.
Raines was accused of falsifying the reported earnings to gain his
bonuses and was therefore terminated, leading to a $9 billion profit
restatement covering the years 2001-2004.
Conclusion
Whenever an appraisal is performed, money is usually at stake. For an
appraiser to remain objective, it helps to understand the conflicts of
interest at work behind the ordering of the appraisal report, as these
conflicts of interest may influence the accuracy of the information that
the appraiser is relying upon or even steer the appraiser to a conclusion
that does not logically follow from the information presented. The
financial industry, in particular, is still troubled with many unresolved
conflicts of interest that may steer an appraiser away from the most
accurate and objective conclusions possible.
This apartment property in the Atlanta area became the scene of fraud when the perpetrator
used a double escrow to buy the property, simultaneously sell it to himself at a much higher
price using an LLC he controlled, and obtain a loan based on the falsely inflated purchase
price.
price.
Do you think it was only a coincidence that many of the purchase contracts for this vacation
home subdivision in Montana were from LLCs in Lincoln, Nebraska, which also happens to
be the hometown of the subdivision’s developer?
Do you think it’s slightly unusual that this rugged land in Laughlin, Nevada, has been traded
at prices exceeding $1,000,000 per acre because it is “in the path of casino growth”?
Builder Bailouts
Over 38,000 homes in the city of Las Vegas, Nevada, are available for
purchase or are being foreclosed on as of March 2011, representing
about a year and a half of unsold inventory. There are even whole
neighborhoods with new homes but no occupants. Some builders are
advertising Las Vegas “rental homes” for sale which they or their agents
promise to find, rent, and manage for out-of-state investors. Most leases
are one year in length. What happens at the end of the lease? Will there
be a qualified tenant available or will the owner be competing with
thousands of other landlords for an inadequate number of qualified
tenants?
There is a name for many of these schemes: “builder bailouts.”
Appraisers and buyers are often misled with purchase prices that may be
inflated by the monetary amount of “free” concessions such as free
homeowners association dues, cash at closing, and free management
services for one or two years. Using comparables exclusively from the
same development project may blind an appraiser to such a scheme.
“Guaranteed rental income for the first two years” is a seller promise
that should be interpreted as a sign of weakness rather than security
because an adequately performing rental property does not need to be
sold with any such guarantees. What often happens is that the property’s
previous asking price has been inflated to more than cover the amount
of these guaranteed rents.
Unsold condos in Kissimmee, Florida, that are being individually marketed as rental
properties in a market with a high vacancy rate.
Conclusion
Fraudsters have learned how to exploit weaknesses in the appraisal and
lending industries, one of which has been the historical undue reliance
by these industries on purchase price as the best indicator of market
value. Studies have consistently indicated that appraisers “hit the
purchase price” about 96%-97% of the time, a fact well known to those
who would commit fraud. Complicating the situation are lenders who
punish appraisers for failing to appraise the value of the property at the
stated purchase price.
Deceptive purchase contracts are created for the following reasons:
According to the rent roll for this shopping center, a Baptist church was occupying this
former video store.
The rent roll for this building in Connecticut stated that the property’s highest-paying tenant
was a nightclub. An inspection revealed that the tenant still had yet to move in after
allegedly paying rent for 15 months.
Estoppel Agreements
Estoppel agreements signed by tenants are intended to verify lease
obligations, advance payments, renewal options, options to purchase,
defaults by the tenants or landlord, and any claims against the landlord.
Estoppels can be counterfeited, though, by desperate landlords,
particularly if they are so bankrupt as to be considered judgment-proof.
Conclusion
The central theme of this chapter is the need to verify that the full,
obligated amount of rent is being received from the tenants that are
supposed to be occupying the space. Occupancy and/or lease documents
should not necessarily be considered proof that rent is being paid. An
appraiser should also be skeptical of vacant space that is represented as
being paid for by an absentee tenant. An examination of historical rent
rolls can alert the appraiser to suspicious changes in occupancy or
phantom tenants. Lastly, a well-planned inspection of a property will go
far in spotting misrepresentations about occupancy, rent, unit sizes, and
habitability.
8
Misrepresentation of Property
Characteristics
Legality of use
Availability of utilities and water
Property size and measurements
Condition of property
Transferability of rights or funds
Tax credits
Water rights
Bond financing
Legality of Use
An illegal use—a use that is contrary to zoning laws or building and
safety codes—can be discovered by local authorities, who might then
force the owner to remove the improvement and/or pay for the
conversion of the space back to a legal use. This can often lead to
financial loss for the buyer or lender.
One particularly memorable example is a scam carried out in the early
1990s. A New York City walk-up apartment building on a residential
street was acquired by three phony doctors who claimed that they had
the permits to remove all ground-floor, rent-controlled tenants and
replace them with an MRI facility. There was no such zoning variance
approved by the city, but the appraiser never checked for zoning or
permits and used MRI facility rent comparables justifying a much higher
potential income for this rent-controlled residential building. The
purchase loan went into immediate default, at a major loss to the lender.
Unknown to the appraiser, these same three “doctors” also acquired
another walk-up building in Greenwich Village with an above-market,
“pocket-to-pocket” lease with a natural foods store they wished to
operate in a hard-to-rent basement space, and this lease was used to
support a purchase price well above the building’s market value. This
purchase loan also went into immediate default. Legality can often be
verified online or with a recent certificate of occupancy or a phone call
to the city’s building department, steps the appraiser in this case most
likely didn’t take.
Some appraisers may argue that lax code enforcement has caused
some buyers to pay full price for illegal improvements, thus requiring
them to give full value to such illegal improvements. This could get an
appraiser into trouble, though, as unexpected future enforcement of city
codes could jeopardize these illegal uses and cause a loss to the buyer or
lender. All it takes is one major fire or loss of human life to change the
political climate for code enforcement. So the unit is unheated? What
will happen to local code enforcement when a tenant freezes to death in
another unheated apartment elsewhere in the city?
Be alert to clues of illegal improvements. For instance, a studio
apartment without a thermostat in a building with central heating and
cooling could actually be a master bedroom that was walled off from
another two-bedroom apartment. Some landlords do this because they
can get more rent from a one-bedroom apartment and a studio combined
than they could from a two-bedroom apartment alone. Abrupt changes
in a roof line or exterior cladding (i.e., one type of material covering
another) could also be signs of an illegal addition.
As verifiable as it is, even a property’s zoning can be misrepresented.
For example, a landowner in south Florida who wished to build a
community shopping center claimed commercial zoning. Checking with
county officials, the appraiser found that the parcel actually had
agricultural zoning with a designated future land use of commercial, but
the only commercial use the county government intended to approve for
the subject site was use as a warehouse.
When in doubt, talk to the local government departments that make
the rules. In all of these cases, of course, a properly performed highest
and best use analysis could have averted trouble.
The owner of this property claimed that the property had city water and sewers installed on
it when in reality it was a Flood Zone A property with limited usefulness. The abrupt change
in vegetation at the lower elevation is an indication of a high water table.
Property Measurements
By process of elimination, then, the best way to verify building area is to
measure it. This is not always easy. For buildings with irregular areas,
one trick to simplify the task of measuring is to draw a building sketch,
divide the area into rectangles, and then add up the areas of the
rectangles, as shown in Exhibit 8.1.
The building area for the property shown in Exhibit 8.1 can be divided
up into ten rectangles, as follows:
Property Condition
Although the condition of the property is somewhat obvious at the time
of inspection, the severity of the deferred maintenance can often be
understated. Non-functioning equipment, particularly elevators, may be
permanently rather than temporarily disabled. If your client is a lender,
it is best to have the client order an expert inspection for any valuable
building components, such as elevators, HVAC systems, or even kitchen
equipment.
Some owners may contend that major renovations have occurred since
they acquired the property, even though the renovations may not be
evident. For example, one apartment landlord in Tulsa claimed to have
made $350,000 in recent renovations, but the property still had shag
carpets, appliances, and HVAC units that dated back to the 1970s. What
had actually happened was the previous owner had made a $350,000
cash reduction in the sale price for a “renovation allowance.” However,
since this was not a cash allowance but a cash reduction of the purchase
price, the money was never spent. When in doubt, politely ask to see
receipts for the renovations.
If the project fund runs with the property rather than the developer,
If the project fund is transferable upon foreclosure, and
If the project fund is available for alternative development should
the original project become infeasible.
Tax Credits
Some redevelopment projects may be eligible for federal and state tax
credits, such as the federal “new markets,” “historical preservation,” or
“low-income housing” tax credits that offset federal income taxes.
However, care should be taken to establish that these tax credits have
already been awarded, as tax credits are often competitively allocated
and limited in supply. For instance, less than 25% of applicants for “new
markets” tax credits (that encourage qualified investment in
economically challenged communities) are successful in gaining the
credits.
Some developers claim value for imminent historic tax credits before
their buildings are officially registered as historic structures. In one case,
a developer claimed to have historic and (state) theater tax credits for a
1950s-era office building on the grounds that he intended to convert the
building to a parking garage for a historic theater one block away. No
tax credits had been awarded, and there were no architectural drawings,
plans, or specifications to support the intended renovation.
A developer prematurely claimed to have historic and theater tax credits for this 1950s-era
office building because he intended to convert it to a parking garage for a nearby historic
theater.
Water Rights
In the western United States, water resources (river water, lake water, or
groundwater) are usually rationed. Water rights can usually be sold, but
one must be careful to identify what the exact water rights are and who
can practically use them.
For instance, groundwater rights are quite valuable in the Reno
metropolitan area and can be transferred to potentially hundreds of
other users with access to the underground aquifer.
A golf course near Reno was represented as having substantial water
rights, presuming that these rights had the same value as Reno-area
groundwater rights, but the engineer’s report indicated the water sources
to be surface and underground mountain streams shared by few other
property owners. The market value of these water rights was
substantially less than the value of groundwater rights because the
market for these rights was so much smaller. These stream water rights
could only be practically used by the few other landowners along the
streams.
Other factors that also go into the valuation of water rights include
“priority date” (seniority), season of use, location of the water source,
and water quality.
Bond Financing
“I don’t have to pay back the bond money,” developers will often claim.
In one case, a promise of up to $100 million in bond financing for the
developer was made by the town council of a small, low-income
Delaware town of less than 4,000 residents. The developer was supposed
to build 2,384 new “senior townhomes” (restricted to those who are at
least 55 years old), and the bond payments were to be made by special
assessments paid by the eventual new residents of this massive town
addition. The appraiser assigned a present value of $41,500,000 to this
“free money,” which was roughly twice his estimate of the real estate
value alone.
The council of a small, low-income Delaware town promised up to $100 million in bond
financing to a developer, who was supposed to build over 2,000 new senior townhomes on
this plot of land. The money was supposed to come from special assessments paid by future
residents of the townhomes. The appraiser assigned a present value to this bond financing
that was almost twice the real estate value.
Conclusion
An appraiser should verify all property characteristics significantly
contributing to value, such as property size, utilities, zoning compliance,
the functionality of critical mechanical systems (e.g. HVAC or elevators),
the transferability of special rights or funds, or claims of renovations.
Owner representations should not be accepted without verification of the
property attributes having a major impact on the overall value of the
property. A properly conducted highest and best use analysis will also go
a long way in preventing some of these frauds.
Here are some clues that suggest the numbers are made up:
Every 2006 line item is the same multiple of the 2005 line item
(1.433). This is a statistical impossibility.
The 43.3% increase in room revenues alone offends common reason
because the loss of the Choice Hotels Group franchise would have
been a severe blow to revenues since the hotel would be cut off
from Choice’s extensive reservation system. (Choice operates
Comfort Suites, Comfort Inn, Clarion, Quality Inn, Sleep Inn, and
EconoLodge hotels, among other brands.) Firing a known franchise
may help a hotel owner save on expenses but almost never results in
an increase in revenues. Franchises are specifically used by hotel
owners to increase revenues, and such franchises as Marriott, IHG
(Holiday Inn), Hilton, Starwood, and Choice have the proven ability
to do so.
It is unlikely that telecommunication revenues would have
increased 43.3%, since telecommunications revenues have been
universally declining among all hotels as more and more guests are
opting to use personal cell phones instead of hotel phones.
Conclusion
Income and expense statements should not necessarily be taken at face
value. They should be scrutinized for common types of
misrepresentation, such as overly round numbers, the inclusion of non-
realty revenue or management fees as a source of income, the exclusion
of customary expenses, or patterns that do not make sense with respect
to the operating performance of the property (such as increasing
revenues in a situation of increasing vacancies). Whenever possible—
particularly when appraising for a lender—request to see the property
owner’s tax returns, as they may indicate rent collection problems or
understated expense items. Bear in mind, too, that property owners
wishing to commit fraud often do so through the use of false financial
statements.
Similar “real estate partners needed” ads are often seen on Craigslist
or on personal real estate investment forums such as Bigger Pockets or
Norada.
The FBI has defined this type of scheme on its website as a nominee
loan, in which “the identity of the borrower is concealed through the use
of a nominee who allows the borrower to use the nominee’s name and
credit history to apply for a loan.”1 This straw buyer fraud falls within
the FBI’s definition of mortgage fraud, “a material misstatement,
misrepresentation, or omission relied upon by an underwriter or lender
to fund, purchase, or insure a loan.”2
When the straw buyer leaves after the transaction and the less
creditworthy owner is left to pay the debt, the loan could go into
default. Sometimes the straw buyer is not so lucky, though, and is left
holding the debt obligation.
Such behavior has also been interpreted by prosecutors as a violation
of US Code Title 18 (Crimes and Criminal Procedure), Part I (Crimes),
Chapter 47 (Fraud and False Statements), Section 1014, also known as
the fraud statute:
§ 1014. Loan and credit applications generally; renewals and discounts; crop insurance
Whoever knowingly makes any false statement or report, or willfully overvalues any land,
property or security, for the purpose of influencing in any way the action of the Federal
Housing Administration, the Farm Credit Administration, Federal Crop Insurance Corporation
or a company the Corporation reinsures, the Secretary of Agriculture acting through the
Farmers Home Administration or successor agency, the Rural Development Administration or
successor agency, any Farm Credit Bank, production credit association, agricultural credit
association, bank for cooperatives, or any division, officer, or employee thereof, or of any
regional agricultural credit corporation established pursuant to law, or a Federal land bank, a
Federal land bank association, a Federal Reserve bank, a small business investment company,
as defined in section 103 of the Small Business Investment Act of 1958 (15 U.S.C. 662), or the
Small Business Administration in connection with any provision of that Act, a Federal credit
union, an insured State-chartered credit union, any institution the accounts of which are
insured by the Federal Deposit Insurance Corporation, the Office of Thrift Supervision, any
Federal home loan bank, the Federal Housing Finance Agency, the Federal Deposit Insurance
Corporation, the Resolution Trust Corporation, the Farm Credit System Insurance
Corporation, or the National Credit Union Administration Board, a branch or agency of a
foreign bank (as such terms are defined in paragraphs (1) and (3) of section 1(b) of the
International Banking Act of 1978), an organization operating under section 25 or section
25(a)[1] of the Federal Reserve Act, or a mortgage lending business, or any person or entity
that makes in whole or in part a federally related mortgage loan as defined in section 3 of the
Real Estate Settlement Procedures Act of 1974, upon any application, advance, discount,
purchase, purchase agreement, repurchase agreement, commitment, loan, or insurance
agreement or application for insurance or a guarantee, or any change or extension of any of
the same, by renewal, deferment of action or otherwise, or the acceptance, release, or
substitution of security therefore, shall be fined not more than $1,000,000 or imprisoned not
more than 30 years, or both.3
Property owners often try to influence appraisers in ways that are not
necessarily illegal but have the potential to steer the naive toward
unjustifiably higher estimates of value. In this chapter I’ll discuss some
of my observations of such tactics.
Misleading Data
Now that we have covered lies and damned lies, let’s move on to
statistics. Owners or brokers sometimes provide slanted statistics in
order to influence appraisers. Let’s talk about some common ways they
do this.
Character References
Real estate markets are inherently cyclical. Some legendary investors
like Sam Zell know when to get in and get out, but not all investors
make the best choices all of the time. If you think that Donald Trump
never makes mistakes, just tell that to the lenders holding notes on his
casinos and unbuilt condominium towers.
Conclusion
Be aware that some people out there would try to influence an appraiser
in every way possible towards achieving a certain valuation income,
whether it is through the provision of misleading appraisal reports or
statistics, irrelevant character references, or carefully staged
presentations involving thrills or “experts.” Be particularly careful to
avoid undue influence by so-called experts who were bought and paid
for by the property owner or broker.
Vacant Land
Let’s begin with the simplest and yet most complex property type.
Sometimes lenders and less sophisticated investors fail to understand the
vast gulf in value between raw and finished land, between flat and hilly
land, or between unentitled and entitled land.
Dishonest real estate syndicators particularly like land deals, because
unsophisticated investors can be misled about land value. So can
unsophisticated lenders. This occasionally allows remote, hillside land
without utilities and development approvals to be sold or financed at
amounts many times the actual land value.
The appraiser should talk to the relevant local planning department to
verify owner representations of final tract map approvals or how much
needs to be done before final map approval can be given. The route from
tentative approval to final approval often involves satisfying dozens of
conditions—some of which may even be outside the developer’s control,
such as receiving federal agency approvals or acquiring easements or
agreements from private third parties. Representations of water and
sewer availability also need to be verified. The “will serve” letter from
the local utility is typically used to establish proof.
When developers represent that they have received all necessary
approvals, also be aware that more than one government approval may
be necessary. If wetlands or waterways are involved, an approval from
the US Army Corps of Engineers or a public utility company may be
necessary. If the property is near a coastline, an approval from a state
agency regulating coastline development may be needed. If a billboard is
on the property, there may be approval needed from a separate local or
state agency.
Rent-Controlled Apartments
Depending on the severity of the local rent control ordinance and the
shortage of apartments, rents for some tenants can be significantly below
market value. This might tempt a dishonest landlord to submit a fake
rent roll to the appraiser.
Condominium Projects
The recent housing market collapse has been particularly hard on
condominium projects that aren’t fully sold out or completed or that
haven’t been built yet. Desperate condo developers have been known to
create fake sale contracts to provide the illusion of feasibility. Even real
contracts may be distorted by concessions in order to present an illusion
that higher prices are being achieved. In one such instance in Los
Angeles, a leading mortgage bank became suspicious of a high-rise
condominium complex that was experiencing a significant number of
loan defaults. It was found that the developer was offering buyers an
18% cash concession from the contract purchase price. Appraisers, not
knowing about the concessions, were hitting the contract prices and thus
overvaluing the condos, setting the stage for early loan defaults.
This condominium building in Los Angeles experienced a significant number of loan
defaults. The developer was offering buyers an 18% cash concession from the contract price.
Appraisers who didn’t know about the concessions were appraising the units at contract
prices and thus overvaluing the condos.
Conclusion
Certain property types may be more prone to fraud due to:
The types of properties that are most vulnerable to fraud are often those
that could be considered the exact opposite of investment-grade real
estate—those situated in distressed or illiquid markets or having high
vacancy rates.
13
Most actions alleging fraud are civil suits, mainly because there are
insufficient prosecutorial resources to file criminal actions against all
fraudsters. For instance, each FBI office has a different minimum dollar
threshold that determines which fraud cases will be investigated. There
have been a number of criminal cases against mortgage fraudsters,
however, and the amount of the fraud in those cases has typically
exceeded $1 million. The FDIC has instead chosen civil courts to pursue
fraudsters and those who aid and abet them, including appraisers. The
SEC has also launched high-profile lawsuits against high-profile CEOs of
the mortgage banking industry, such as Angelo Mozilo of Countrywide
and Mike Perry of IndyMac.
Title 18 of the US Code is a useful place to start in defining criminal
misconduct relating to fraud. Title 18’s Chapter 47, Fraud and False
Statements, includes the following fraud statutes:
Title 18, Chapter 63, Mail Fraud and Other Fraud Offenses, includes
additional fraud statutes:
These mail and wire fraud statutes are more often used in federal fraud
prosecutions, partly because they are broad enough to cover just about
any fraud and also pack a powerful punch in sentencing, allowing for
prison sentences of up to 20 years. Almost any type of real estate fraud
can be classified as mail fraud or wire fraud because it relies on either
the mail, telephones, or the Internet. These statutes also allow US postal
inspectors to help in investigations that may otherwise lack staffing
resources.
Finally, Chapter 73, Obstruction of Justice, includes these statutes:
Conclusion
Until now, fraud has not been discussed in the commercial appraisal
profession. The near collapse of the financial system and the escalating
litigation against appraisers compel our profession to take fraud more
seriously. What commercial appraisers don’t know about fraud can hurt
them as well as others.
This book has presented the causes of fraud, the types of commercial
real estate fraud known to be occurring, and specific methods used by
fraudsters to deceive or influence commercial appraisers. The legal
framework for the prosecution of fraud has been presented, including
applicable federal statutes.
The next few years are likely to produce new case law concerning the
expected obligations of commercial appraisers in preventing fraud. There
may be some high-profile cases that will cause upheaval in our
profession, embarrassing us and changing our professional rules.
Ignoring the fraud problem will not make it go away; in this way, fraud
is like a cancer. The best way we can tackle the problem is to know more
about it and prevent it whenever we can. If we fail to do this as a
profession, others will force a solution on us with less favorable terms.
1. US Code, Title 18, Part I, Chapter 47, Section 1001. The US Code is
available on the website of Cornell University Law School,
www.law.cornell.edu/uscode/.
Appendix