FATHIMA FADHIYA

Inside Sales Specialist

ABOUT ME EDUCATION
Microsoft ISV solutions specialist where we BBA St Aloysius College, Mangalore -India
had been helping organization achieve digital 2018-2021
transformation through AI powered SaaS
platform. Results-Driven Sales Professional Ladyhill Victoria composite PUC, Mangalore- India
with achieving targets given withing the time 2016-2018
period. Communication skills, problem-solving
abilities, product knowledge, and empathy, all Narayana Guru English Medium school, Mangalore-India
aimed at creating a positive customer 2003- 2016
experience.
WORK EXPERIENCE
Onqloud Technologies LLC - Dubai Inside Sales Specialist]
CONTACT Jun 2023 – August 2023
PHONE:
+971504528745 Connecting with potential clients, understanding their needs, and guiding them
Dubai towards making purchasing decisions. Adaptability to different customer
personalities and situations Lead generation, CRM Management, Handling
EMAIL: Objections, Product Knowledge, Prospecting.
Fadhiya.63.89@gmail.com
Fathimafadhiya97@gmail.com Lead Generation Tools:
Cold Calling
CRM
HOBBIES Sales Navigator
Reading Lusha
Anchoring Signal Hire
Sports Apollo
Travelling
Learning Communicating with customers through various channels, such as phone calls,
emails. Communication, Record Keeping, Feedback Collection, Issue Resolution.

LANGUAGES HOD – Dubai [Inside Sales Specialist]

Oct 2022–April 2023
English Sourcing new opportunities through calling Inbound leads, follow-up, outbound calls
Hindi Lead generation, Meeting clients, Giving Presentations, sending emails Maintaining
Urdu reports, and deal closure.
Kannada Understanding customer problems and their needs and requirements. Pitching about
Malayalam the solutions and keeping the record. Closing deals.
Beary
Tulu

Exito Media Concepts Pvt Ltd [Inside sales Specialist]

Oct 2021– Sep 2022
Telesales representative for B2B solutions with excellent problem-solving skills.
Achieving daily performance targets, aiding department progression towards goals.
Achieved the award for being the Top performer of Quarter 2022-2023

Microsoft ISV Solution specialist, SaaS Solution specialist.

SKILLS
● Service Quality
● Good Communication
● Adaptability to different customer personalities and situations.
● Active listening and empathy.
● Problem-Solving
● CRM Tools
● Quick learning
● B2B Solutions Specialist
● Cold calling
● Anchoring
● Lead Generation
● Software as a service (SAAS)
● Team Management
● Team work