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4.3 Organization Development and Change Management

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Question 1
A concept of imitating the behavior of successful leaders called Behavioural Modeling is connected to which of the
below-mentioned theories?

Response: Social Learning Theory

Question 2
"Balance Scorecard which helps in measuring the capability of the organization also serves as a tool in assisting
organizational development by serving the purpose of acting as a tool for:"

Response: Developmental Framework

Question 3
"What is referred to as reducing the size of the organization in order to cut costs, hive off unprofitable operations and
improve operational efficiency?"

Response: Downsizing

Question 4
Power, Politics and Conflict belong to which of the following interventions?

Response: Human Process Intervention

Question 5
Team building intervention is based on the idea, that all members should be:

Response: Acting in unity

Question 6
Criminal justice is associated with which of the following Individual Interventions?

Response: Counselling

Question 7
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11/4/23, 11:13 PM continuous Assessement-2 - 4.3 Organization Development and Change Management - continuous Assessement-2 -
"Which of the following is true of the building blocks metaphor of organization?"

Response: "The organization has hidden depths. "

Question 8
Organizational Structure comprises multiple elements for performing various functions. Identify the element which
doesn't serve or belong to the organizational structure.

Response: Job design

Question 9
Which Organizational structure combines two or more of the structures described above, sometimes on a temporary
basis and sometimes long-term?

Response: Matrix Structure

Question 10
The practice of supporting an individual, referred to as a client, through the process of achieving a specific personal
or professional result is referred to as:

Response: Coaching

Question 11
"Intervention tools like empowerment, coaching, and mentoring help in promoting which of the following?"

Response: " Job enrichment "

Question 12
On the subject of change in organisations, who said: "There is nothing more difficult to take in hand, more perilous to
conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things"?

Response: Niccolo Machiavelli

Question 13
"Which of the following interventions combines strategies developed to create behavior changes or improve health
status and wellbeing among individual employees or the entire staff"?

Response: Wellness Interventions

Question 14
Which type of feedback is aimed at guiding implementation efforts?

Response: Implementation Feedback

Question 15
How many phases contribute to the organization's life cycle?

Response: Four

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Question 16
OD intervention coaching involves different ways of coaching people in the organization. Identify the type of
coaching which doesn't suit the intervention coaching methods.

Response: Wealth coaching

Question 17
From the given options identify the coaching technique which belongs to the executive category of coaching.

Response: Global Executive coaching

Question 18
Which of the following is a proactive action and not a reaction to the external forces?

Response: Rightsizing

Question 19
Quasi Research Design is not identified by which of the following characteristics?

Response: Randomization

Question 20
Which of the following is not a way of overcoming resistance to change?

Response: Bullying and harassing people into towing the line

Question 21
Birth, Youth, maturity, are three stages of which of the following model?

Response: Lippitt and Schmidt Model

Question 22
Quality Circles, which is a part of total quality management can be used as interventions to develop processes.
Categorize quality circle to the following interventions.

Response: Techno Structural Interventions

Question 23
The one-to-one relationship between a third party and a client, based on intrapersonal goals in organizational
development is referred to as:

Response: Coaching

Question 24
Behavioral training involves a series of systematic steps - identify the step which is not in the sequence of activities
of behavioral training.

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Response: Giving suggestions for the long term

Question 25
Organizational structure is characterized by multiple factors and components. Identify the factor or element that
doesn't reflect the organizational structure for the list below.

Response: Span of Control

Question 26
Which of the following model is appropriate for small businesses?

Response: Churchill and Lewis Model

Question 27
Process for the informal transmission of knowledge, social capital, and psychosocial support in the developmental
activities of the organization is the best explanation of which of the following?

Response: Mentoring

Question 28
The process which includes looking at your business's functional structure and organizational chart, and analyzing its
processes and procedures is the explanation best suited for which of the following term?

Response: Organizational Review Process

Question 29
Seven Principles of Business Process Re-Engineering is proposed by:

Response: Hammer and Champy

Question 30
"Which of the following methods is adopted when there is a high uncertainty in the external environment?"

Response: Contingency approach

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