Communication is the process in which people affect one

another through the exchange of information,ideas, and

feelings
 Interpersonal communication is basic to human interaction &
*Interpersonal
essential communication
for nursing practice. Itisrefers
basictotothe
human interaction
reciprocal exchange of
essential for nursing practice. It refers
information,ideas,beliefs,feelings to the reciprocal
& attitudes exchange
between person or
of information,ideas,beliefs,feelings
among a group of & persons.
attitudes between person or
The ultimate goal ofamong a group of persons.
all communication is to bring about a change
in the desired direction of the person who receives the
*The ultimate goal of all communication
communication is . to bring about a change
in the desired direction of the person who receives the
This may be effective in changing the thinking pattern & attitude of
communication .
he/she.
*This may be effective in changing the thinking pattern & attitude
of he/she
MEANING

The word communication is derived from latin word ‘communis’,

meaning – common.
Communication is an interaction between two or more people that
involve exchange of information between a sender & receiver.

DEFINITION
“COMMUNICATION is a process through which individuals
mutually exchange their ideas,values,thoughts,feelings &actions
betwwen one or more people”.
 Communication is the basis of human interaction, is a complex
process. It requires SMCR where S stands for Source, M stands for
Message, C stands for Channel and R is Receiver.
 *SOURCE :It is the sender or encoder who initiates the message.
The message may be verbal or non-verbal.
*MESSAGE: Message should have all the elements properly coded
Content should be clear from the source of the message or sender to
receiver
* CHANNEL : Various channels are used by the sender to
communicate a message. i.e seeing, hearing, touching, smelling ,
and tasting.
* RECEIVER : Receiver is the person who is receiving the message
and interpreting it.
PURPOSE OF COMMUNICATION

● To generate and disseminate

information.
● To promote socialization.
●To develop human relations.
● Therapeutic interaction to
develop confidence in patients.
Development communication skills