What is

communication
breakdown?
PRESENTED BY: GROUP 5
COMMUNICATION
BREAKDOWN
is a failure in communication
between the two parties due to
some barriers present. This
occurs when the receiver didn't
understand the message that was
sent by the sender.
 not specific not
clear no object
can you take
being said
something in your
room riley?
this is an
example of
take something??? communication
breakdown
5 Ways To Resolve A
Communication Breakdown
(Rodgers)
1. Observe
Take the time to observe how each member of
your team works, talk to them in regular one-to-
ones, and discuss how best they like to receive
information, relating to their job role and then
how they feel they can best use this information
for others.
 2. Options
Introducing more huddles and meetings,
encouraging them to pick up the phone
more, or urging them to physically walk
around to a person's desk.
 3. Sharing is
Caring
Updates, updates, updates! Site-wide updates
are vital for keeping everyone in the know. This
is within reason. Don't rely on email for this.
Meeting and discussion with the team are
important., Your team members deserve
transparency.
4. Practice Makes
Perfect
Training is also a great way to bring
groups or classes together who may not
already be in direct contact with each
other, building morale through one
shared goal.
5. ONE TEAM, ONE DREAM
Good communication builds a strong team and
streamlines work processes, it equips individuals
with the tools to take on anything that's thrown
at them.
Read the questions
below and answer them
on 1/2 crosswise.
1. What is communication breakdown?
2. How do we resolve communication
breakdowns?
3. Give an example of a communication
breakdown.
Thank you for
listening!