Professional Documents
Culture Documents
l9 Staffing Part 2
l9 Staffing Part 2
1) Answering The The employee The employee The employee The employee
phone calls employee answers the answers the answers the answers the
cheerfully call in just one call after 2 call after 3-4 phone
answers the ring. rings with a rings. whenever he
call in just normal voice. wants with
one ring. irritated tone.
360 Degree Feedback
Appraisal
It is an employee performance
review process in which an employee
is collectively rated by subordinates,
co-workers, and managers.
Rate
5 – Very Strong
4 – Strong
3 – Developed
2 – Under developed
1 – Not developed
Leadership Skills: Very Strong (5)
"This person has great leadership potential."
"This person is very confident in their role as group
leader. They are able to get the most out of
everyone on the team."
"This person has the ability to lead small groups."
"Highly effective at leading work groups. Able to
resolve conflicts among participants."
Communication Skills: Very Strong (5)
"Excellent verbal communication skills. This person
communicates very well on both a personal and
group level. They are not afraid to speak up when
necessary."
"This person has above average presentation,
interpersonal and written communication skills."
"Great at relaying information to their peers in a
clear and concise manner."
Creativity: Strong (4)
"This person has really helped when we've been
brainstorming new ideas for campaigns, events,
etc."
"This person has great creative skills. He/she is
able to bring fresh ideas to the table and come up
with solutions that are new and innovative."
"Great at generating unique ideas. He/she can
always think of original ways to solve problems."
Reasons for using
Performance Appraisal
For promotion
For compensation
For employee development
For motivation
Effects of Rewards to Employees
Performance
Rewards Employees
*Monetary Performance
Rewards *Effectiveness
*Non-monetary *Efficiency
Rewards
Employee Relations
&
Employee Movement
Employee Relations
It is the organization's efforts to
create and maintain a positive
relationship with its employees.
Benefits of Strong Employee Relations
1. Productivity – a pleasant atmosphere within the
work environment increases motivation.
2. Employee Loyalty – having a pleasant and
productive environment encourages a loyal
workforce
3. Conflict Reduction – efficient and friendly
environment reduced the conflict within the
workplace.
Three Types of Employees
Employees who work with passion
Engaged and feel a deep connection with
their company.
Employees who put time, but not
Not Engaged energy and passion into their work.