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MODULE NAME: COMMUNICATION SKILLS

MODULE CODES: AEU 07101 (HDAE I), CRU O7101 (HDCTE I) & MEU 07109
(HDME I)

PROGRAMMES: HDAE, HDCTE & HDME I

ACADEMIC YEAR: 2023/2024, 1st Semester

PART A: MODULE / COURSE CONTENT

1. Tenses in English language for effective speaking and writing.

• Types and formation

2. Communication.

• The concept, nature and significance of the communication process.

• Elements of the communication process.

• Channels of communication.

• Types of communication.

• Organizational communication.

• Channels of organizational communication such as Memos, meetings and conferences.

• Barriers to effective communication and their possible remedies.

3. Job interviews.

• Interviewee’s preparation before attending a job interview.

• CV and cover letter writing.

• Common questions asked in job interviews and answers.

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4. Effective listening and note taking skills.

5. Public speaking / presentation skills.

6. Citation, referencing and bibliography writing guidelines.

PART B: COURSE ASSESSMENT

• Assignments (20 marks)

• Tests (20 marks)

• Semester Examination (60 marks)

GRADING SYSTEM

Grades Score Range Grade point Definition

A 100 – 75 5 Excellent

B+ 74 – 65 4 Very Good

B 64 – 55 3 Good

C 54 – 45 2 Average

D 44 - 35 1 Poor

F 34 - 00 0 Failure

PART C: GENERAL COURSE REFERENCE

1. Adler, R.B. & Rodman, G. (2006). Understanding Human Communication: Students

Success Manual to Accompany. (9thed.). New York: Oxford University Press.

2. Barker, A. (2010). Improve Your Communication Skills. (2nded.). London: Kogan Page.

3. Bradbury, A. (2010). Successful Presentation Skills. (4thed.). London: Kogan Page.

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4. Hogue, A. (2008). First Steps in Academic Writing, New York: Pearson Education.

5. McKay, M. (2009). Messages: The Communication Skills Book, (3rded.) Oakland: New

Harbinger Publications.

6. Pete Cardon (2017), Business Communication: Developing Leaders for a Networked

World: 3rd Edition, McGraw-Hill Education: ISBN-13: 978-1259694516 108.

7. Courtland L. Bovée and John V. Thill (2017), Business Communication Today: 14th

Edition: Pearson: ISBN-13: 978-0134562186.

8. Barbara Shwom (2015), Business Communication: Polishing Your Professional Presence:

3rd Edition, Pearson: ISBN-13: 978-0133863307.

9. Oshima, A. & Hogue, A. (2006). Writing Academic English. (4thed). New York: Pearson

Education.

10. Roman, K. (2000). Writing that Works: How to Communicate Effectively in Business,

New York: Collins Reference.

11. Seely, J. (2005). The Oxford Guide to Effective Writing and Speaking, New York.

………………………………………………………………………………………………………

Lecturer’s name: Mr. Edson Sanga

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