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    Tool Practice 02 - FMEA - Maristela

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    Ariel Jr Maristela
    This document provides a risk analysis of two processes involved in going to the grocery store using a Failure Mode and Effects Analysis (FMEA). The first process is buying items on a checklist, where items may be out of stock with a severity of 5 and occurrence of 4, but substitutions or checking stock are available to detect this. The second process is paying at the counter, where payment failures from shifts or digital payment issues could occur at 4, are moderately severe at 6, but detection is high at 2 through backup payment options.

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    Tool Practice 02 - FMEA - Maristela

    Uploaded by

    Ariel Jr Maristela
    28 views2 pages
    This document provides a risk analysis of two processes involved in going to the grocery store using a Failure Mode and Effects Analysis (FMEA). The first process is buying items on a checklist, where items may be out of stock with a severity of 5 and occurrence of 4, but substitutions or checking stock are available to detect this. The second process is paying at the counter, where payment failures from shifts or digital payment issues could occur at 4, are moderately severe at 6, but detection is high at 2 through backup payment options.

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    Tool Practice 02 - FMEA_Maristela

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    This document provides a risk analysis of two processes involved in going to the grocery store using a Failure Mode and Effects Analysis (FMEA). The first process is buying items on a checklist, where items may be out of stock with a severity of 5 and occurrence of 4, but substitutions or checking stock are available to detect this. The second process is paying at the counter, where payment failures from shifts or digital payment issues could occur at 4, are moderately severe at 6, but detection is high at 2 through backup payment options.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    28 views2 pages

    Tool Practice 02 - FMEA - Maristela

    Uploaded by

    Ariel Jr Maristela
    This document provides a risk analysis of two processes involved in going to the grocery store using a Failure Mode and Effects Analysis (FMEA). The first process is buying items on a checklist, where items may be out of stock with a severity of 5 and occurrence of 4, but substitutions or checking stock are available to detect this. The second process is paying at the counter, where payment failures from shifts or digital payment issues could occur at 4, are moderately severe at 6, but detection is high at 2 through backup payment options.

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    © All Rights Reserved
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    of 2

    Ariel Jr Maristela COBQUAL - K33

    Flowchart: Going to the Grocery


    Risk Analysis Tool: FMEA

    Explanation towards the FMEA

    1. Process: Buying Items on the checklist


    - there is always a possibility that one of the items in the check list is not available in the
    grocery since it is out of stock or the item has gone phased out.
    - The severity is at 5 since the importance is most likely low but the occurrence might be at
    a moderate with a rating of 4.
    - Besides, the detection can always resort to the checking of stock inside the stock room or
    the buyer can opt to find a substitute for the item or visit other groceries, having a rating
    of 4.

    2. Process: Go to the Counter and Pay


    - The possibility of mode of payment failure can likely occur with a rating of 4, especially
    when there is a shift turnover which results in no changes for cash payers while digital
    payment users may be unable to pay especially when the system of their digital
    platforms are conducting a system update or maintenance.
    - Moreover, the severity can be moderate (6) since these are unexpected encounters
    which will make the customer incapable of paying his or her groceries.
    - However, the solution can always be detectable with a rating of 2, since groceries
    nowadays have nearby ATM machines or bank outlets or provide other modes of
    payments such as debit/credit cards or store value cards and vouchers.

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