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Company Analysis On Pacific Jeans LTD
Company Analysis On Pacific Jeans LTD
Submitted by
Iftekhar Ahmed
ID 15305096
Session: 2018-2019
Department of Human Resource Management
University of Chittagong
Chattogram-4331, Bangladesh
LETTER OF SUBMISSION
Abdullah Al Mamun
Assistant Professor
University of Chittagong
Dear Sir,
With due respect, I would like to deliver my great pleasure for having such an
opportunity to submit my MBA project report on “Company analysis and
improvement guideline of Pacific Jeans Ltd.”. Without the sincere co-operation and
proper guidance of you, it would not be possible for me to prepare the report. While
preparing this report, I have put my wholehearted effort to overcome all the
shortcomings and tried to interpret my observation in the best way.
I hope you will assess my report considering all the shortcomings. For any kind of
clarification, I will always be available. Your kind advice will encourage me for further
research.
Sincerely Yours,
Iftekhar Ahmed
ID: 15305096
Session: 2018-19
University of Chittagong
ACKNOWLEDGEMENT
Preparation of Project report after MBA 2nd Semester may be a mandatory task
consistent with Chittagong University academic curriculum. Actually, our study system
is restricted in theories. We’ve only a few opportunities of practical task. So, this project
program has been designed for the scholars of MBA 2nd Semester to accumulate
practical and special knowledge. Because students should have sound practical
knowledge about the present business world. In developed countries business schools
bestow more magnitude on practical knowledge. Keeping this fact in mind our
curriculum is meant to organize the Project report and that’s why I’ve made this report.
My report concern about Pacific Jeans Ltd.
I owe a profound sense of gratitude to all or any the marvelous persons who have
contributed directly or indirectly in preparing this report. I’m highly pleased to my
honorable supervisor Abdullah Al Mamun, Assistant Professor, Department of Human
Resource Management, University of Chittagong, for his perseverance, direct
supervision and hearty caring.
My hearty thanks also attend my all honorable teachers, friend’s et al. who have helped
me to organize this report. Without their support it might not be possible to organize
this report successfully.
SUPERVISOR’S DECLARATION
I am happy to certify that the MBA Project report on “Company analysis and
improvement guideline of Pacific Jeans Ltd.” is prepared by a student of Department
of Human Resource Management belonging to Iftekhar Ahmed, ID: 15305096,
Session: 2018-2019, for the partial fulfillment of the MBA program from University of
Chittagong. I certify that this work and contents of this report has been conducted under
my supervision.
Supervisor
Abdullah Al Mamun
Assistant Professor
University of Chittagong
EXECUTIVE SUMMARY
In the first chapter, I describe the background of the study, objectives of the report,
research methods as well as the sources from where the data are collected, and
limitations of the report. The second chapter represents the company background,
mission, vision, and objectives of Pacific Jeans Ltd. Third chapter discusses the
economy of Bangladesh and impacts of RMG sector in the economy of
Bangladesh. The fourth chapter describes the overview of the Pacific Jeans Ltd. with
porter’s five forces analysis. The fifth chapter discusses and analyze internal &
external environment of Pacific Jeans Ltd. with PESTLE, VRIO analysis, product life
cycle, BCG Matrix, balance scorecard, and SWOT analysis. In the sixth chapter value
chain of Pacific Jeans Ltd. has been analyzed and discussed. In the seventh chapter, I
tried to find the relevant problems of the Pacific Jeans Ltd. In chapter eight, I have
given some recommendations based on the problems and this chapter includes the
conclusion also. Finally, the references that I used during the preparation of this report
are given in APA standard format.
TABLE OF CONTENTS
INTRODUCTION..........................................................................................................
1.1 INTRODUCTION ................................................................................................ 1
1.2 RATIONAL OF THE STUDY ............................................................................ 1
1.3 OBJECTIVES OF INDUSTRY REPORT ........................................................... 2
1.4 RESEARCH METHODS ..................................................................................... 2
1.5 LIMITATION OF THE STUDY ......................................................................... 3
COMPANY PROFILE ..................................................................................................
2.1 COMPANY OVERVIEW.................................................................................... 5
2.2 HISTORICAL BACKGROUND ......................................................................... 5
2.3 UNITS OF PACIFIC JEANS GROUP .......................................................... 6
2.4 FACTORY INFORMATION OF PJL .............................................................. 7
2.5 VISION, MISSION & VALUE STATEMENTS ........................................... 7
2.6 BUYERS OF PJL ................................................................................................. 7
2.7 PRODUCTS OF PJL .......................................................................................... 8
2.8 DEPARTMENTS OF PJL ................................................................................. 8
2.9 WORKING HOURS OF PJL ........................................................................... 9
2.10 ORGANOGRAM OF PACIFIC JEANS GROUP ........................................... 10
2.11 KEY PERSONNEL OF THE GROUP & FACTORY .................................... 11
ECONOMIC ANALYSIS OF BANGLADESH ..........................................................
3.1 ABOUT THE ECONOMY OF BANGLADESH .............................................. 13
3.2 INDICATORS OF ECONOMY ........................................................................ 13
3.2.1 GDP ........................................................................................................................ 13
3.2.2 GDP Growth Rate ................................................................................................... 14
3.2.3 Inflation Rate .......................................................................................................... 15
3.2.4 Per Capita Income ................................................................................................... 15
3.2.5 Unemployment Rate ............................................................................................... 16
3.3 CONTRIBUTION OF RMG SECTOR IN THE ECONOMY OF
BANGLADESH ....................................................................................................... 17
INDUSTRY ANALYSIS ...............................................................................................
4.1 PORTER’S FIVE FORCES ANALYSIS FOR PACIFIC JEANS LTD. .......... 23
4.1.1 Competitive Rivalry between Existing Players....................................................... 23
4.1.2 Bargaining Power of Suppliers for Pacific Jeans Ltd. ............................................ 25
4.1.3 Bargaining Power of Customers for Pacific Jeans Ltd. .......................................... 26
4.1.4 Threat of New Entrants for Pacific Jeans Ltd. ........................................................ 27
LIST OF FIGURES
Figure 2.1 Units of Pacific Jeans Group (Pacific Jeans, n.d.) ........................................ 6
Figure 2.2 Products of PJL (Pacific Jeans, n.d.) ............................................................ 7
Figure 2.3 Products of PJL (Pacific Jeans, n.d.) ............................................................ 8
Figure 2.4 Organogram of Pacific Jeans Ltd. .............................................................. 10
Figure 3.1 GDP of Bangladesh (trading economics, 2019) ......................................... 14
Figure 3.2 GDP growth rate of Bangladesh (trading economics, 2019) ...................... 14
Figure 3.3 Inflation rate of Bangladesh (trading economics, 2019) ............................ 15
Figure 3.4 Per capita income of Bangladesh (trading economics, 2019) .................... 16
Figure 3.5 Unemployment rate of Bangladesh (trading economics, 2019) ................. 16
Figure 3.6 RMG exports contribution to the GDP ....................................................... 20
Figure 4.1 Porter’s Five forces analysis for Pacific Jeans Ltd. .................................... 24
Figure 5.1 Garments/Fashion Product Life Cycle ....................................................... 32
Figure 5.2 BCG matrix of Pacific Jeans Ltd. ............................................................... 35
Figure 5.3 SWOT analysis for Pacific Jeans Ltd. ........................................................ 37
Figure 6.1 Value Chain ................................................................................................ 41
Figure 6.2 Basic organgram of the human resource department of Pacific Jeans Ltd. 56
Figure 6.3 The personnel recruitment process of Pacific Jeans Ltd. ........................... 59
LIST OF TABLES
CHAPTER ONE
INTRODUCTION
1.1 INTRODUCTION
RMG is one of the most prominent industry which earns the most in terms of foreign
exchange through exporting clothing of various kinds all over the world. Also,
Bangladesh is in the leading position in the same industry. The industry is supporting
the financial solvency of Bangladesh since its independence. Bangladesh is in the 7th
position in RMG export ranking to the EU.
Among the RMG firms that leads the industry in this country, Pacific Jeans Group is
in the top chart. As leader organization in this industry, Pacific Jeans Group has a lot
for the others to learn from it. So, this made me interested in taking a challenge to
exhibit the pros and cons of this very organization in this report with a goal to introduce
the operational tactics of Pacific Jeans Group to those who need to know.
The project report, a part of the academic discipline for the MBA students, has been
designed to acquire an overall idea and expected that the integration of knowledge in
and experience will enable us to become effective. The focus of this report is to have
an overall idea about how the Pacific Jeans Group conduct their business. Pacific Jeans
Ltd. is located in CEPZ, Chittagong, Bangladesh, which is renowned throughout the
world and serving a line of very prominent brands.
I will analyze the overall operation of business of the respective company with the light
of an outsider’s point of view and will try to find out the problems it faces in managing
and conducting the business give recommendations against those problems.
This project report is generated under the supervision of Abdullah Al Mamun, Assistant
Professor, Department of Human Resource Management, University of Chittagong.
This report is required to fulfill award of MBA Degree. The topic of the report is
“Company Analysis and Improvement Guideline Pacific Jeans Ltd.”.
I have tried my level best to make the report an excellent one by doing correct justice
to the topic.
The overall purpose of this project is to acquire knowledge about the internal and
external environment of the Pacific Jeans Ltd.
Specific objectives:
and to analyze Pacific Jeans Ltd. by using porters five forces model.
Product life cycle, BCG matrix, Balance Scorecard, VRIO analysis and SWOT
analysis.
value chain.
• To find out problems in the Pacific Jeans Ltd. and recommend solutions
accordingly.
Study Design: This report has been prepared based on the information gathered
during the period of project report. The significant feature of the report is that I have
utilized both primary and secondary data to design the report. The Primary data has
been collected from the sample units only by direct interview method. The secondary
data or the sources of secondary data were as manuals, papers, reports, periodicals,
documents and records of the organization.
Primary Data: For collecting primary data, a structured questionnaire was developed
to interview persons directly involved in the organization. In order to collect primary
data, the following methods have been applied:
Data Processing, analysis and presentation: All the collected data (primary and
secondary) have been processed and analyzed chronologically. After conducting the
research work, the findings have been processed with the help of some latest computer
program such as MS Word, MS Excel has been used to present and analyze the data.
I tried my best to collect the maximum information from Pacific Jeans Ltd. But this
report is not free from short faults. The study has been conducted subject to certain
constraints:
I, therefore, hope that the study will be evaluated subject to the recognition of the above-
mentioned shortcomings.
CHAPTER TWO
COMPANY PROFILE
The Pacific jeans LTD is a concern of Pacific Jeans Group and it is the most modern
fashion wear manufacturing company at Sea-port “Chittagong” in Bangladesh. PJL was
started its construction work in the year of 2006 and completed in the year of 2008
under the instructions and observation of mother factory of Pacific Jeans Group. It was
made its glorious inauguration in 25 April in 2008.
As a part of Pacific Jeans Group, PJL makes a great contribution to boost the economy
of Bangladesh by manufacturing casual wears for global market with about 10,000
workforces. (apparelresources, 2017)
Mr. Md. Nasir Uddin is designated as chairman and Managing Director (MD) of
Pacific Jeans Group. He made his journey with a factory, named NZN Fashion LTD
in 1984 with only 500 people. He was the first denim manufacturer in Bangladesh and
at first his factory began to produce jeans for an Italian brand. Two years later, Mr.
Md. Nasir Uddin founded the first denim laundry in 1986 at CEPZ in Bangladesh.
With the passage of time, the company has made continuous blooming as premium
jeans Manufacturing Company.
In 1994, He established Pacific Jeans LTD with 1500 people after that the company
expanded its production capacity with eight units named NZN Fashion, Pacific Jeans
limited, Pacific Jeans LTD, Jeans 2000 LTD, Universal Jeans LTD, NHT Fashion
LTD, Pacific Casual and NHT Holding. With continuous focus on quality
improvement and value addition, adoption of updated denim processing technology,
commitment towards maintaining safe and healthy workplace for the workers and
strict adherence to customers’ compliance requirements, this group has become one
of the most preferred suppliers of the leading global fashion retailers. (APPAREL
MERCHANDISING BLOG, n.d.)
The group operations of PJL are operated in the following list of departments,
• HR & Admin
• Sustainability
• Accounts & Finance
• Audit & Risk assurance
• CAD
• PAD
• Cutting
• Finishing
• Engineering
• Industrial Engineering (IE)
• ICT
• Material Control Department (MCD)
• Sewing
• Transport
• Washing (Wet process Day/Night)
Pacific Jeans Group has a very tight, strict and clear organizational hierarchy in place
to define the authority and responsibility of individual employees in the organization.
The organogram of Pacific Jeans Group is,
10
The table 2.1, 2.2 and 2.3 lists all the key personals of the board of directors, group
key personnel and industry key personnel of the concerning company.
Table 2.1 Board of Directors of Pacific Jeans Group.
11
CHAPTER THREE
ECONOMIC ANALYSIS
OF BANGLADESH
12
Bangladesh’s economic freedom score is 52.7, making its economy the 137th freest in
the 2022 Index. Bangladesh is ranked 29th among 39 countries in the Asia–Pacific
region, and its overall score is below the regional and world averages.
Over the past five years, Bangladesh’s economy has continued to grow strongly.
Growth accelerated from 2017 through 2019, decelerated in 2020, and accelerated
again in 2021. However, a five-year trend of slowly expanding economic freedom has
been broken. With significant score decreases in labor freedom and trade freedom,
Bangladesh has recorded a 2.3-point overall loss of economic freedom since 2017 and
has fallen into the lower half of the “Mostly Unfree” category. Scores for tax burden
and government spending are excellent, but the country lags in rule of law and labor
freedom.
IMPACT OF COVID-19: As of December 1, 2021, 27,983 deaths had been attributed
to the pandemic in Bangladesh, and the government’s response to the crisis ranked
119th among the countries included in this Index in terms of its stringency. The
economy grew by just 3.8 percent in 2020. (The Heritage Foundation, 2022)
13
150.0
100.0
50.0
6.0
5.0
4.0
3.0
2015 2016 2017 2018 2019
Over the last five years, Bangladesh's GDP has grown at a solid clip. It has crossed
14
the 8% barrier for the first time in history, indicating that the economy is in a rising
phase. In the following years, the administration expects to maintain this rate.
Inflation Rate %
6.4
6.2
6.2
6.0
5.8 5.7 5.7
5.6 5.6
5.6
5.4
5.2
2015 2016 2017 2018 2019
Though the economy of Bangladesh has seen a upward trend in the recent years but
it has failed to reduce the level of inflation. The inflation is always growing which
is a very bad indicator for economy. It says that purchasing power of people has not
improved though the income is growing.
15
1905.0
1750.0
1606.0
1458.0
1500.0 1303.0
1000.0
500.0
In the recent years, there has been a huge change in per capita income of
Bangladesh. Last year was the highest which was 1905 $. But in the end, it has not
mattered in a big deal because a huge number of people live under poverty line and
the ever-growing inflation rate has not helped the cause.
The unemployment rate is defined as the percentage of the labor force that is
unemployed. It's a lagging indicator, which means it rises or falls in response to
changes in the economy rather than forecasting them. The unemployment rate is likely
to grow when the economy is in poor shape and jobs are scarce. It is predicted to fall
when the economy is growing at a good pace and employment are plentiful.
Unemployment Rate %
4.4
4.3
4.3
4.3
4.2 4.2 4.2
4.2
4.2
4.1
4.1
4.1
4.0
2015 2016 2017 2018 2019
Though Bangladesh's GDP is increasing, there has been little change in the
16
unemployment rate, indicating that the government and private sector have not been
able to meet the expectations of job seekers. Thousands of new graduates graduate each
year, but they are unable to find positions that meet their expectations. One major factor
is their talent level, which forces corporations to hire people from other countries. A
significant number of people work in Bangladesh and earn a significant amount of
money. As a result, both the public and commercial sectors should work together to
increase local people's skill levels.
17
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Regression analysis: Since the demand of RMG products is increasing day by day in the
world, so RMG export helps to build up the economy of Bangladesh. To show the
contribution and significance relationship between them, we have used here simple linear
regression model where GDP is considered as the dependent variable (Yt)and RMG
export as the independent variable (Xt). The estimated regression equation is as follows:
Y^t = 21482.86 + 6.22Xt
Table 3.1 Contribution of RMG in Total Export of Bangladesh (TRADE
INFORMATION, 2018)
export
(in million US$) (in million US$)
1983-1984 31.57 811.00 3.89
1984-1985 116.2 934.43 12.44
1985-1986 131.48 819.21 16.05
1986-1987 298.67 1,076.61 27.74
1987-1988 433.92 1,231.2 35.24
1988-1989 471.09 1,291.56 36.47
1989-1990 624.16 1,923.70 32.45
1990-1991 866.82 1,717.55 50.47
1991-1992 1,182.57 1,993.90 59.31
1992-1993 1,445.02 2,382.89 60.64
1993-1994 1,555.79 2,533.90 61.40
1994-1995 2,228.35 3,472.56 64.17
1995-1996 2,547.13 3,882.42 65.61
1996-1997 3,001.25 4,418.28 67.93
1997-1998 3,781.94 5,161.20 73.28
1998-1999 4,019.98 5,312.86 75.67
1999-2000 4,349.41 5,752.20 75.61
2000-2001 4,859.83 6,467.30 75.14
2001-2002 4,583.75 5,986.09 76.57
18
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20
From this Table, we can say that the value of R2 = 0.96 indicated that 96% proportion
of the dependent variable (GDP) is explained by the independent variable (RMG
export) and is close to 1 therefore the model is better fit the data. There is highly
significant relationship between GDP and RMG export since the values of correlation
coefficient (r) is 0.98. The coefficient of RMG export measures that if the RMG export
increases 1 USD, then on an average, GDP increases by 6.22 USD. Therefore, we can
say that the contribution of RMG export to GDP has a significant relation and it helps
us to the economy of Bangladesh.
21
CHAPTER FOUR
INDUSTRY ANALYSIS
22
Pacific Jeans Ltd. is the one of the apparels and textile supplier in the US & EU market.
It is shaping itself as a potential market player by providing the most quality with the
cheapest price possible.
Whilst the market is controlled by the bigger players like other companies, the role of
Pacific Jeans Ltd. is still important. Among the very few suppliers, Pacific Jeans Ltd.
imports most of its raw materials, but utilizes other factors of production to produce in
a cheaper manner. It offers investment friendly atmosphere for the brand names to
outsource their production process in Bangladesh.
Pacific Jeans Ltd. is putting up a show against other competitors by providing available
cheap prices and good quality. It has been facing tremendous growth even after the
alleviation of the quota from the US market. This is due close customer relationship
and quality production. It has this advantage against its rivals.
23
Figure 4.1 Porter’s Five forces analysis for Pacific Jeans Ltd.
24
Pacific Jeans Ltd. has always been enjoying the upper hand in ordering its inputs from
its suppliers. Pacific Jeans Ltd. has very few input or raw materials of its own. Most of
them are imported. Although this leads to a problem in reducing the opportunity to
initiate backward linkage, and thus increasing the supplier power, Pacific Jeans Ltd.
still manages to acquire the inputs at world price from its suppliers.
But the most importing aspect of Pacific Jeans Ltd. would always be the enthusiasm
and the prospect of growth it provides to the stakeholders in terms of success and
prosperity. Pacific Jeans Ltd.’s suppliers’ power is increasing in a slow but steady
manner as more and more local companies are stepping up to the task. It is creating an
integrated system of supply channel management by which the manufacturer’s work
load is reduced. Pacific Jeans Ltd. is more prone to order through local suppliers who
themselves apply to the task of importing raw materials and components necessary for
the production process.
Degree of barriers
Name of Variables
High Medium Low
forces
(H) (M) (L)
Availability of substitute product
Importance of customer to the
Supplier’s
supplier
Bargaining
Differentiation of the supplier’s
Power
product and services
Switching costs of the buyer
Pacific Jeans Ltd. has a good reputation in terms of timely payment to the suppliers.
This reputation is helping create a longer-term relationship with the suppliers (foreign)
and is also giving the local firms initiative to step into the supply chain. It gives the
suppliers a large-scale advantage as the industry is quite concentrated in area basis.
25
A good global reputation is helping Pacific Jeans Ltd. match the price with international
quoting with the suppliers both foreign and local ones. Suppliers although having a sort
of upper hand over Pacific Jeans Ltd., also regard it as a reliable source of repayment.
This reputation has been helping Pacific Jeans Ltd. to ensure prompt supply of raw
goods.
Pacific Jeans Ltd. realize that the buyer possesses more power than themselves. China’s
lead and India’s march to the top keep the Bangladeshi manufacturers/ suppliers on
their toes. Pacific Jeans Ltd. is providing a large space of choice to the provider in terms
of quality and cost. It is offering the lowest possible production price and also work that
is best in quality. Due to high switching opportunities for the customers, Pacific Jeans
Ltd. has to perform or allow the customers to win in many cases.
Degree of barriers
Name of forces Variables
High Medium Low
(H) (M) (L)
Availability of suppliers
Switching costs
Product differentiation of
Customers suppliers
Bargaining Threat of backward
Power integration by buyers
Importance of the supplier’s
input to
quality of Mobile
Buyers are also interested in the growth aspect of the Pacific Jeans Ltd. It is growing as
a major player in the textile and apparel industry globally and due to the quota system,
it is quite an important player in the field. It still has its quota left in the EU market
where countries like China don’t have the entry. So, many countries are planning to use
Pacific Jeans Ltd. as a hub and buy the service to export under its label. That gives
26
Pacific Jeans Ltd. a comparative advantage against the buyers of its services. And due
to immense quality assurance, it is continuing to be the best choice for many buyers in
the industry.
Pacific Jeans Ltd. has yet to reach economies of scale in terms of production. Thus, it
allows potential entrants to pose a threat to its growth. Pacific Jeans Ltd. is in a growing
stage. It’s growing in a rapid pace and is posing itself as an entrant to the more
established players. Thus, the threat of new entrants is quite minimal to its concern.
Degree of barriers
Name of forces Variables
High Medium (M) Low
(H) (L)
Economies of scale
Product differentiation
Capital requirements are
Incumbent’s control of distribution
Threats of New
channel
Entrants
Incumbent’s proprietary knowledge
Incumbent’s access to raw
materials
Tax (for manufacturer)
Tax (for importers)
Moreover, new entrants would have to gain an advantage against Pacific Jeans Ltd.
whose growth ratio is almost 20% per year even after the MFA. A newer entrant would
thus cause fewer troubles to Pacific Jeans Ltd. The greatest advantage that Pacific Jeans
Ltd. has right now is cheap price (because of cheap labor). Cheap labor would continue
to be available until the living standards go up. Till that happens, labors will have low
rates in terms wages and keep Pacific Jeans Ltd. safe from any sort of new entrants.
27
More to add, due to the lower production cost, Pacific Jeans Ltd. plays a major role in
substituting the other manufacturers. This opportunity has to be nurtured by the Pacific
Jeans Ltd. to ensure its growth and profitability.
28
CHAPTER FIVE
EXTERNAL ENVIRONMENT
ANALYSIS
29
30
31
32
Introduction:
When new product of Pacific Jeans comes on the market, it is also revealed by new
techniques. It is promoted through advertisements, fashion shows, fashion magazines
etc. A few customers will be more imaginative than the larger part and, they spend
more money buying new products. The product is initially produced sparingly and
becomes of good quality. Products are invented by popular models or bands.
Growth:
As the popularity of the product of Pacific Jeans gradually increases, the acceptance of
the fashion increases. As a result, the acceptance of fashion increases, which in turn
increases the production of products. During this time the price goes down a bit. Its
quality tends to be less improved when acceptance increases a lot.
Maturity:
In this phase of the product life cycle of Pacific Jeans, the popularity of the product
reaches its peak. At this time fashion spread all around. The popularity of the product
is also lost after a specified time. This creates opportunities for new fashions. When the
popularity of the product decreases a lot, its price also decreases a lot.
Decline:
After a certain period of time, the popularity of old fashion decreases in the new fashion
market. As a result, people get annoyed with it. As people then focus on the new
fashion, the previous fashion is rejected. Fashion is usually compared to “train”.
Because fashion goes fast over time. Don’t wait for anyone.
Both the demand and the production capacity of Pacific Jeans Ltd. are likely to increase
for the upcoming years. Some smaller companies with shut down (just like before) and
the bigger companies will expand more and compete with one another vigorously.
Furthermore, the current administration of Bangladesh has set aside a sizable sum for
the Annual Development Project (ADP) budget for the government's planned
infrastructure projects in Bangladesh. These projects would produce a significant
demand for Pacific Jeans Ltd. in the market in the near future, giving these enterprises
additional options to meet their expanding production capabilities while also earning
33
profits. By examining all of the data, it is evident that in the life cycle of a product
(industry in this case), Pacific Jeans Ltd. is now in the growth stage in Bangladesh.
The product life cycle model can aid in the analysis of a product's or industry's various
stages of maturity. As time passes, sales reach their peak. During this era, sales are
frequently increasing. Many competitors appear to enter the market at this point, and
profit appears to be fast increasing.
The facts related to the Pacific Jeans Ltd. industry of Bangladesh can be related. Pacific
Jeans Ltd.'s sales are now expanding as a result of strong demand in both the domestic
and international markets. Furthermore, the number of competitors in this industry is
growing every day. While some smaller businesses are closing, the larger businesses
are expanding and competing with the market's existing players. In the foreseeable
future, these companies and the sector as a whole have a lot of room for expansion.
Growth rate can be positive (meaning growing market), naught (standing for stagnated
market) and negative (i.e. falling market in future). Market growth rate is indicated with
"low" and "high" in BCG matrix meaning that market growth rate of that garment
manufactures is lower or higher than growth of an entire economy of the region.
34
• Problem children (question mark) - products with a high growth rate and small
market participation (garments that bring small profit, but are promising so
they cannot be neglected).
According to this matrix an integral indicator of all market characteristics stands for a
growth from the following reasons,
Cash
Dogs
•New segments of Cows
marketing. • New supply on a
new market.
• New channels of
distributionh. • New shops on a new
market.
• New geographical
region
35
36
37
Strengths:
1. Superior product quality: Pacific Jeans Ltd. is one of the best known in the
world in terms of product quality.
2. Good market reputation: Pacific Jean Group is one of those firms who are
reputed for its market reputation. All these years of non-controversial
operation made it one of the best.
3. Experienced management: The level of experience and expertise the
management level of this company has it phenomenal.
4. Strong bargaining power: no compromise on question of quality has provided
with a strong bargaining power against its buyers.
5. Functioning EMS System: The Company gives very importance to keep an
EMS system running which makes it efficient in employee management.
6. Strong Supply Chain Network: Maintaining a strong supply network provided
the company advantage in terms of pricing.
Weaknesses:
1. Lack of synergy: The department and the teams of the unit does not display
expected level of synergy in case of team work
2. Lack of coordination: The coordination among department in the same unit
does not seem significant.
3. Lack of skilled workers: Bangladesh as a whole suffers from works not
having any skills and in the case of Pacific Jeans Ltd. it is not any different.
4. Management conflict: The management level officials often disagree in
making a big decision.
5. Workers conflict: the units of the group contains more ten thousand workers
who are bound to involve in conflict.
6. Worker turnover: The units employ workers who are very volatile in terms
of financial and social condition which made the turnover rate higher.
Opportunities:
39
CHAPTER SIX
40
In this report I have included information regarding the activities of value chain of
Pacific Jeans Ltd.
41
42
6.1.2 Operations
Sample production is the first step of the operations. Sample department produce
sample as per buyer’s instructions. Before going to bulk production, sample is sent to
the buyer for approval. If buyer approve the sample, bulk production will be started.
Cutting department collect fabrics from store and cut the fabrics according to the
instructions of production manager. After cutting the fabric, layers are sorted size-wise
and color-wise. Each ply is numbered using stickers.
Sewing department received the cutting parts from the cutting department. All the
cutting parts should be distributed to the operator and helper after receiving those from
cutting department. By joining all the parts, a complete garment has to make here
individually. In this section, all the output garments are checked finally by maintaining
one by one method to provide fault free garments into the finishing department.
Finishing room is the last steps of garment manufacturing. After making complete
stitched garments by sewing section, these are passed in finishing department for
quality checking, ironing, folding, poly packing, cartoning to get attractive appearance.
• Sample department of pacific jeans ltd.
Sample department of Pacific Jeans Ltd. plays a significant role to achieve a garment
export order for the factory.
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It is the first step of a garment export order. Here merchandiser receives all the tech
pack from the buyer, where tech pack contains all the require information about the
garments order such as reference sample, measurement chart, print instruction,
embroidery instruction, wash instruction etc.
2.Pattern making
Here sample pattern has to develop according to tech pack (measurement chart)
provided by the buyer.
3.Fabric cutting
After developing sample garments pattern, fabric has to cut here by following the
pattern. It’s a very important section to approve the sample in the very first shot.
If tech pack contains print or embroidery instructions then those should be completed
in the cutting fabrics according to the tech pack.
5.Sewing
Sewing is another important section to approve the sample by the buyer in the very
shot. Here, garments are sewn according to measurement chart. It should be noted that,
during sewing extra care should be taken to make fault free sample garment.
6.Finishing
Ironing or pressing has done in the garments here according to the measurement chart.
7.QC check
After completing all the above processes, quality controller inspects the sample garment
here by following the tech pack which is provided by the buyer. if arise any problem
here then sample garment sent to the required section for making fault free garment.
After checking the sample garment by the quality controller (QC), garment sent to the
buyer for approval. If it’s approved by the buyer then merchandiser can start the next
processes for the garments production.
Types of sample & their uses:
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Sampling is one of the main processes in Garment Industry and it has a vital role in
attracting buyers. Because the buyers generally place the order after they are satisfied
with the quality of the samples.
The cutting department gets a cut order from the production manager. According to the
cutting plan, the cutting in-charge generates a fabric requirement sheet or requisition
slip to the fabric store to issue fabrics.
2. Relaxation of fabrics:
Knitted fabrics require relaxation before cutting. After receiving the fabric from the
fabric store, the cutting department opens the fabric from the fabric roll and lays it on
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the table for relaxation for some hours before cutting. Factories also relax fabric in the
fabric store overnight after opening the fabric rolls.
The cutting master plans the number of markers they need to prepare, the size
combination to be set for each marker and the number of plies to be laid in each marker.
In mass production, multiple layers of fabric are cut at the same time. So, spreaders lay
the fabric on a cutting table as per total marker length. The layer height is kept up to a
certain inch.
5. Planning markers:
The cutting master plans marker ways, marker lengths and the numbers of plies to be
laid in each lay
6. Making markers:
This is a process of making an outline of garment patterns on the lay for cutting garment
components. After layering, the marker paper is laid on the top of the layer.
7. Cutting fabrics:
After making the marker, garment patterns are cut and taken out from the layer. Various
technologies are used for cutting fabric layers, such as straight knife cutting, band knife
machine cutting and a computer-controlled automatic cutting machine.
After cutting the fabric, layers are sorted size-wise and color-wise. Each ply is
numbered using stickers. Bundles are kept on inventory tables, before these are sent to
undergo the next process.
To maintain the cutting quality, standard cutting components are checked randomly by
quality checkers. If defective components are found, they replace those defective parts.
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As per order requirements, printing and embroidery is done on cut panels. Size-wise
sorting is done after receiving printed and embroidered panels. The checking of printed
and embroidered panels is also done by the cutting department.
Re-cutting is done for garment components that require to be replaced in bundles. Re-
cutting requests are received from the sewing department for defective garment parts.
Re-cutting is also done for block panels cut for the printing and embroidery processes.
After receiving garment panels from the printer or embroiderer, these panels are
reshaped.
Line balancing
↓
Line setup
↓
Distribution all the processes
↓
Cutting parts received section
↓
Cutting parts distribution to the operator and helper
↓
Complete parts making individually
↓
On line QC check
↓
Online quality audit
↓
Counting output and checking with the target
↓
Final quality check (for each Garment)
Working Process of Sewing Department is discussed in the below:
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08 Distribution all the processes All the processes of sewing must be distributed
to the right person to avoid the damage of
garments.
09 Cutting parts received A section, which received the cutting parts
section from the cutting department.
10 Cutting parts distribution to the All the cutting parts should be distributed to
operator and helper the operator and helper after receiving those
from cutting department.
11 Complete parts making By joining all the parts, a complete garment
individually has to make here individually.
12 On Line QC check During running of garments sewing, On Line
QC check must be needed to make fault free
garments.
13 Online quality audit An online quality audit must be needed here to
show the buyer actual fault free product
making
process.
14 Counting output and checking Comparing with target quantity, all the output
with the target garments should be counted here to make sure
achieving the target quantity.
15 Final quality check In this section, all the output garments are
(for each Garment) checked finally by maintaining one by one
method to provide fault free garments into the
finishing department.
Ironing/pressing (inside)
↓
Quality inspection (inside) process wise
↓
Ironing / pressing (outside)
↓
Quality inspection (outside) process wise
↓
Re-pressing
↓
Inspection overall (out looks)
↓
Accessories attached
↓
Folding
↓
Shade sorting
↓
Poly packing
↓
Quality audit
↓
Prepare a packing list
↓
Assorting
↓
Carton pack
↓
Final inspection
↓
Record the documents
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Here, sewn garments are received from sewing department for finishing the products.
Here stitched garments are initially checked by the quality controller. If their found any
repairable or washable defects then garments need repair works in finishing section.
But if found any major sewing defects, fabrics faults then send to the sewing department
for correction.
3. Washing
For wash garments, 100% check is required after receiving the garments from the
sewing department. Defective garments should be rectified and reject products should
be sorted out. If there are any fault like oil marks, stains, other dust and spots then
garment washing must be needed. Some spots are removed by using spot remover and
dust and stains are removed by using machine wash inside the finishing section.
4. Button attached:
Button, button holes, snap button, eyelets are attached on garment in finishing section.
5. Tread trimming:
Garment uncut treads are trimmed by helper in finishing section. Otherwise it creates
major or minor defects in garment.
6. Ironing/pressing (inside):
To remove unwanted wrinkles or crease mark, garments are pressed by using steam
iron. Vacuum tables are used for garment ironing.
After complete the inside ironing then inspect the quality of garments.
8. Ironing/pressing (outside):
If the inside garments quality inspection is done then it passes for outside pressing.
Check the outside garments quality like measurement, placement of collar etc.
10. Re-pressing:
When all the quality (like inside and outside) inspection is complete then garments are
placed for re-pressing.
All kinds of garments accessories like hang tag, price tag, barcode etc. are attached
here.
13. Folding
Quality inspector checks the color shade sorting on garments. They calculate a shade
number for each sample based on how close its color shade compared to the standard.
After folding and color shade sorting garments are poly packed here as per buyer
requirements.
Quality audit can be performed in the sewing section as well as in the finishing section.
Effective quality control help to achieve the quality target. Quality audit is done prior
to final inspection.
In this stage, finishing in-charge prepare packing list for cartoning and garment
shipment also. After preparing packing list finishing department inform the
merchandiser.
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18. Assorting:
Before cartoning, finishing in-charge must confirm and follow the color and size wise
assorting system.
Here all the garments should be packed in cartons to send the products safely to the
buyer.
If all the above process is perfectly done then Factory top management, merchandiser,
production manager, QC, finishing inspector and buyer’s representative inspects the
products finally before the shipment.
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Pacific Jeans Ltd. attaches much importance to its marketing tasks for which the
Managing Director himself takes personal interest. The marketing department is
responsible for sales, distribution, market research and handling marketing of
individual products. The total manpower engaged in the marketing department is only
20-40 persons.
Target Market
In Pacific Jeans Ltd, there target market is especially for foreign market. They are
marketing their products to USA, European countries, Canada, Brazil, Germany,
Netherlands etc.
Market Structure
It is a production-oriented manufacturing concern. The nature of production is garments
wear and it produces the consumer goods. Pacific Jeans is 100% export oriented and it
produces for foreign market. The organization’s close competitors are India, Pakistan,
China, and Hong Kong.
Package
The company feels that packaging is more important task to protest the freshness of
their products. The company always conscious on their product, and so that package is
more attractive which attraction to the customer and also describe the product
application.
Pacific Jeans Ltd have been realizing at the long period, the power of good packaging
to create instant customer/buyer recognition of the company or brand .In this regard the
company, before the final packaging to check properly on product defaults, if any
defaults find out and instant to attention concern and rejection of that product.
After checking at first to pack on individual poly bag and wrapper on the carton, which
is printed by board paper?
Marketing of product
Marketing of quality product is the main function of the company. Therefore, there are
no difficulties in case of marketing new product. In shipping there is no problem, only
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port and custom problem is not well satisfied about their market demand. There are no
traditional promotional activities in this manufacturing organization. Because there is a
100% export volume in this organization.
Transportation
Transportation is a necessary function of marketing because most of the markets are
geographically separated from the area of production. On the basis of products to
require the various types of mode of transports to the place of consumption. In this
context the company likes the sea, air and land transportation to carry on their products.
On the above conditions to depend on urgency need which use to the company
requirement. But the company normally prepared on the sea transportation because it
contains on large volume of product at a time. Frequently, the transportation cost would
be minimized. The company has an own transport department and have cargo carrier.
The air transportation use only for urgency met the customer demand. Sometimes, this
air transportation is used for emergency treatment of any top-level executive or their
family members.
Advertisement
This company does not follow any advertisement strategy for creating market demand.
Pacific Jeans Ltd always tries to maintain the product quality. This is their only
promotional activity for attracting the foreign buyers. Because this company is
completely different from any other type of production-oriented company in regard of
buyer attractiveness, buyer convince and getting order from buyer. As a result, in most
of the times, the company get the order from world reputed branded products.
Sales Target
The company have sales target only for international market. PACIFIC JEANS Ltd
follows the research and development program for developing their sales volume or
product quality.
In Pacific Jeans Ltd, there is a sales center, but do not follow the traditional price
discount system even not provide after sales service. There are some sorts of samples
for foreign buyers in this sales center. Besides this, there is only the particular target for
delivering timely the quality products to the enlisted foreign buyers.
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GENERAL MANAGER
Figure 6.2 Basic organgram of the human resource department of Pacific Jeans Ltd.
Roles of HR department:
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Manpower Planning
We know that the starting point in attracting qualified human resource is planning. HR
planning, in turn, involves job analysis and forecasting the demand and supply of labor.
Basically, the personnel manager is responsible for manpower planning, but before
taking any decision he consults with line managers.
In fact, Manpower planning is the process by which an organization can engage the
right number of people for the right job at the right time
TYPE number
Technical 6945
Permanent 90%
Casual 10%
In most of the organizations, the human resources are properly viewed as their most
important assets. For employee recruitment and selections, the company consider
following factors to formulate principle:
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Recruitment
Recruitment is a process to find out quality people for the organization. It is directly
related to a number of personnel or human resource activities are as follows:
• Internal source
• Advertisements
• Employee referrals
• Private employment agencies
• School placement
In my practical findings, Pacific Jeans Ltd. follows the internal sources and advertising
procedures to recruit the people.
And for recruiting employees through advertising, the company follows the daily
newspaper, Internet and others. The company also collects the applications from
applicants by post or courier service and others.
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Alternatives to Recruitment
Personnel Recruitment
Recruited
Individual
Figure 6.3 The personnel recruitment process of Pacific Jeans Ltd.
Selection Procedure
After recruitment, the company maintains selection procedure. Pacific Jeans Ltd. makes
a short list of applicants from among all before selection test. This type of short list is
prepared as qualification and experience. There are various types of selection test for
employee selection. These are:
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For staff: Departmental manger gives instruction to HRM to attract fight people.
For Senior Manager: This post is filled up through promotion and hiring from other
manufacturing concerns.
Job Analysis
Job analysis is the process of studying and collecting information related to operation
and responsibilities for specific job. This is the primary and pre-condition before
recruiting and selecting a person. Pacific Jeans Ltd. follows job analysis before
employee recruitment.
Job description
Job description is an organized and factual statement of the duties and responsibilities
for a particular job. Pacific Jeans Ltd. follows job analysis, job specification and job
description for every job.
Job Specification
It is a statement of minimum acceptance of human qualities necessary to perform a job
properly. The company selects employees according to job specification.
Retained Quality People
Retaining the quality people in an organization is an important task for HRD. Every
organization wants to retain quality, experienced and efficient manpower to its
organization. The following strategies are followed to retain quality people:
1. Motivation
2. Promotion
3. Providing extra facilities
4. Training and
5. Others.
Pacific Jeans Ltd. provides promotion and extra benefits to retain quality people to the
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organization. There are basically two types of benefits provided by the company. These
are:
(i) Financial benefits
(ii) Non-financial benefits
(i) Financial Benefits: Financial benefits are as follows:
a. Salary
b. Bonus
c. Incentives
d. Group insurance
e. Food subsidies
(ii) Non-financial Benefits: Non-financial benefits are as follows:
a. Communications/transport
b. Free medical services
c. Entertainment
d. Others
Promotion/Demotion
The most important policy question in promotion is the relative significance of seniority
and competence. In recent times potentiality and competency are considered as most
important basis for promotion. Though there is an increasing pressure and tendency, to
give more weight to seniority in making promotions, because of the great importance
that worker attaches to length of service. Pacific Jeans Ltd. considers the followings as
the basis for promotion.
• Seniority
• Experience
• Performance
• Academic Qualification
Like public concerns, they do not have any system of demotion. HRM urged that the
incompetent employee has to be trained.
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It means informing the trainees about the nature of work, conditions, and environment
within a short period of time. The company has a separate training department in which
a continuing training system is maintained. Employees are also sending to train up in
foreign country.
a. Seniority
b. Experience
c. Performance
d. Position
e. Geographical distance
f. Academic qualification
g. Personal relation
h. Others
Average Pay Scale per Month for employee’s US$50.00. The minimum wages for
worker are BDT 2100.00. Pacific Jeans provide two Eid bonuses to employees and
workers.
Motivation
Motivation can be defined as the process that account for an individual’s intensity,
direction, and persistence of effort toward attaining a goal. The three key elements in
this definition are important.
In motivating the employees, the HR department of Pacific Jeans Ltd. has introduced
financial incentives, increment, profit sharing, job security. Pacific Jeans Ltd. follows
the two-factor theory of motivation.
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d. Job status
e. Good behavior
Performance Appraisal
Performance appraisal is a process for evaluating the past performance of an employee
by his supervising officer who is conversant with the employees’ job performance.
There are two types of performance appraisals.
Job Rotation
Pacific Jeans Ltd. follows job rotation strongly when employees feel fatigue and
monotony because of continuation of job. It indicates change the job for sometimes in
order to minimize fatigue and monotony of particular employees.
Interpersonal Relationship
In Pacific Jeans there is a good management-worker relationship. The company always
tries to maintain good interpersonal relationship of employees. It improves employee
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the relation with the labors. There are no trade union activities in the organization. The
worker welfare committee discussed with BGMEA to solve the any problem.
The company also emphasizes on the following factors to develop industrial relation
1) 30 computers for IT department where all records of the company are kept.
2) 12 IT specialist to maintain all the work of this department.
3) 18 computer literate officers to use the computer.
4) Own centrally located server, which coordinate all the computers.
5) All the computers are equipped with Internet facility
Pacific Jeans Ltd. use customized software for their IT department. This company uses
their IT facility:
1) For payroll.
2) To keep the accounts for all departments.
3) To get the latest data about garments sector.
4) To communicate with buyers.
5) To keep the record of Accounts and Finance departments.
6) To get orders and send price catalogue to the buyers by e-mail.
Pacific Jeans has a separate R&D department for continuous development of product
and quality which is controlled by Head office. This department works for the
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development of new products and new methods. There are four expert personnel
employed in this department who came from Srilanka. Experience leads them to invent
the new products and new method of production. R&D department always engage in
the development of new model/version regularly with customer driven initiative. In
today’s economic recession, company also tries to maintain the product quality.
Company also conducts research work for new product development. Company has
already achieved some international certificate for its product quality. GAP, BSCI,
CAN certificates are their major achievements that are internationally recognized. But
company observed that the cost of conducting research and development activity in
Bangladesh is very costly. Though R&D department consume a huge portion of money,
it can innovate a new technique that can increase the efficiency of the workers and the
company also can operate much more effective way.
The financial management is the custodian of the finance of the organization. The
department keeps all records of the payment and earnings, operating company’s
account with the bank, arrange funds as per requirement and deals with income tax for
the tax matter of the company. This department is responsible for maintaining proper
account of the company’s property and maintaining liaison with the owner for the
financial matters regularly. The key elements of financial management of Pacific Jeans
Ltd. Are discussed below:
But in my practical findings, the company does not provide any type of financial
statement due to their business secrecy.
Market Share
Pacific Jeans Ltd. does not enter share market. Therefore, the company has no market
share. It is a private limited business entity.
Short term and Long-term Financing
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Most of the firm use short term financing to meet temporarily short falls, while
permanent capital (long term debt and equity) is used to meet long-term capital
requirement. There are four basic sources of short-term financing.
• Account payable
• Bank loan
• Commercial paper
• Accruals
Pacific Jeans Ltd. provides short-term finance from company’s own sources. Long term
finance provides by directors and banks. The company has no problems of internal
financing. Bank Name:
• The Hong Kong and Shanghai Banking Corp. Ltd.
• Credit Agricole Indosuez
• Agrani Bank
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CHAPTER SEVEN
PROBLEM IDENTIFICATION
68
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CHAPTER EIGHT
RECOMMENDATIONS &
CONCLUSIONS
70
On the basis of findings of the study, I would like to recommend the followings for
the problems in Pacific Jeans Ltd,
1. The organization should build a special branding team with the presence of
expert for promoting their product in their target countries.
2. It should get a number of marketing experts to help them in their issues in
marketing and emphasis on the more updated concept of marketing such as
digital marketing.
3. For its female workers, it should build a properly fashioned and facilitated
child care centre with skilled babysitter and certified paediatrician.
4. As the govt of Bangladesh is establishing mass provident fund system, the
organization can get affiliated with this and can maintain a provident fund.
5. It should hire some IT experts who can operate the software application and
information system as well as conduct training session for other semi-skilled
employees.
6. Training program on the usages and maintenance of the machineries should be
organized regular basis for the labours.
7. It should expand its network of suppliers who can supply quality raw materials
with less money.
8. It should invest more on the expansion of its production facilities with
appropriate production capacity.
9. It should develop a more sophisticated inventory system and invest
accordingly.
8.2 CONCLUSION
At last, I can say that the management portion of all departments of Pacific Jeans Ltd.
is performing its job efficiently. In fact, the all departments are most important
equally to increase the productivity by low cost and to maintain the well reputation.
Beside the executives are very industrious and serious in performing their jobs.
Though there are also some who are not much committed. The executives hardly try
to achieve 90% efficiency.
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If the Company follows the recommendations made in this report, I believe that it can
overcome the present problem. And in the long run the company will be benefited and
it may become the market leader in near future.
There is no doubt that Pacific Jeans has created a good reputation in the market by its
quality product and service. It should maintain the quality and try to diverse its
business.
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References
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