Professional Documents
Culture Documents
Crew Walfares 2023 Standards
Crew Walfares 2023 Standards
13 Crew welfare
Principle: The company has a programme to ensure the wellbeing of vessel personnel.
Level Expectations Targets Suggested objective evidence
Basic The company has a process to ensure The Company defines routine MLC certification
that accommodation is safe, decent inspections and actions to address Records of Health, Safety and Hygiene
and regularly inspected. identified deficiencies. inspections.
The company provides recreation Ideally recreation facilities should
facilities as required by Flag have some or all of separate smoking
Administration. rooms, TV, CD, DVD and PC
The company has processes to ensure equipment, sports facilities, table and
that there are enough quantities of deck games, library, communication
good quality food and drinking water. facilities including email and internet
The company has a complaint access. All personnel are familiarised and
procedure. A complaint procedure, in compliance obtain copies of the complaint
with applicable flag and national procedure.
requirements, is implemented. Dealing with seafarers’ complaints in
Religious and cultural conditions are a timely and effective manner is
considered with catering. evidenced.
Company procedures ensure fatigue The company monitors hours of work Records of hours of work & rest
is managed aboard its vessels. and rest. KPI number of hours of rest violations.
The company promotes a respectful The company has a zero-tolerance Evidence of policy and procedures for
workplace. approach to discrimination, bullying reporting discrimination, bullying and
and sexual harassment, and has sexual harassment.
developed a clear process for
reporting incidents.