Services

GLOBAL SERVICES

TTS SERVICE ENGINEERS ARE DEDICATED TO PROVIDE THE VERY BEST

SERVICE SOLUTIONS TO CUSTOMERS AROUND THE WORLD
 TTS aims to be the global supplier of handling systems
and related services to the marine and offshore
industry that has the strongest focus on end user Content
satisfaction.

Competence, reliability and trust are the hallmarks

TTS Services 4
of our business, and we work hard with customers to
ensure the effectiveness of equipment throughout the
Global service network 5
ship’s life cycle.
Services portfolio 6
We understand that expensive assets cannot
be allowed to lie idle, so we have built a global
service and aftersales network of highly qualified
Services agreement 10
maintenance professionals that operate around the
clock to support our customers worldwide.
Bremerhaven facility 11
TTS products 12
Former brand names 14
Services contact details 15

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TTS Services Global Service Network
With a worldwide network of USA BRAZIL NORWAY SWEDEN VIETNAM CHINA
strategically located offices and service Houston Rio de Janeiro Bergen Gothenburg Haiphong City Dalian
stations, TTS commands global as well Drøbak Shanghai
as local presence. Our entire network of Kristiansand
qualified engineers is primed to meet
your service requirements at any time.

Our service offering is developed

from a deep understanding of the
critical aspects of customers’ business
operations. As a result, we offer a
powerful combination of service
capabilities to our customers.

TTS is committed to delivering cost-

effective, safe and reliable systems
backed up by a comprehensively
equipped service network. By providing
impeccable aftercare, we help our
customers get the best possible return
on their investment in TTS equipment.

We prioritize investment in our support

network around the world, increasing
our ability to serve customers quickly
and efficiently with minimal disruption
to their schedules.
TTS offers a range of aftermarket
services tailor-made to meet customers’
needs.

BELGIUM GERMANY ITALY GREECE UNITED SINGAPORE KOREA

Antwerp Bremen Livorno Piraeus ARAB Singapore Busan
SERVICE O FF ERING Bremerhaven EMIRATES
Hamburg/ Dubai
Genuine spare parts Glinde
Repairs and maintenance

Service agreements

Installation and commissioning

Training and technical support

Modernizations, upgrades and conversions

Remote access surveillance

Inspections, surveys and certifications

Rapid response and customer support TTS is continuously investing in expanding its service operations around the globe. This strategy allows
us to provide customers worldwide with support from local service stations. With qualified, experienced
engineers in key locations, we can support your equipment, wherever it is, on short notice.

4 5
Services Portfolio
GENUINE SPARE PARTS
Our global sourcing power and own
manufacturing of spare parts, combined
with strategically located warehouse
hubs around the world, ensures high
availability of spare parts that can be
quickly delivered to any location across
the world, limiting disruption to your
business.
Our original spares give quality-controlled
performance that will prolong the life
of your equipment and reduce costs
associated with labor and servicing.
Benefits with TTS spare parts:
• Global sourcing power ensures
worldwide availability of quality parts
REPAIRS AND MAINTENANCE
TTS service engineers are on call 24/7
to assist with all types of maintenance
requirements and repairs. To reduce
expensive downtime of your vessels
we offer on-voyage repairs and
maintenance. As the OEM, we have
the advantage of having access to
all original drawings, allowing better
planning and ensuring a rapid, cost-
effective repair solution to the highest
standard, prolonging the life of your
equipment.
As we have long experience in the
Marine and Offshore industries our
service engineers are highly skilled in
INSPECTIONS, SURVEYS AND CERTIFICATIONS
Annual and five-year inspections
are mandatory in some flag states.
These inspections minimize the risk of
costly breakdowns and help you stay
appraised of the condition of your
equipment.
We also recommend pre-docking
inspections to provide a clear view of
expected repairs and cost overview
prior to actual docking. This also
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• Documentation and original drawings
of all TTS and former brand names
ensure you get the right part
• Large stock of replenishment and
consumable spares
• Intelligent stocking system ensuring
optimal availability
• Fast, reliable worldwide delivery
• Warehouse hubs in Europe,
Singapore and Houston
hydraulic, mechanical and electrical repairs
systems. The specialist knowledge • Dry-docking supervision,
gained during the years, have led maintenance and repairs
to extensive knowledge to take on • Repairs and maintenance on
maintenance and repair jobs on non- non-TTS equipment.
TTS equipment.
Our service engineers are on hand
to deliver specialized assistance
whenever it is required, keeping off-
hire to a minimum.
TTS offers services that are tailored to
customers’ needs:
• On demand ad-hoc services
• Planned maintenance and repairs
• Rapid response and in-voyage
ensures parts can be sourced in due • Ultrasonic weather tightness
time and the repairs can be undertaken according to IACS U.R.Z.17
in an efficient manner.
We also offer certification services on:
• Davits, release gear, rescue boats
and lifeboats according to SOLAS
MSC 1206 Rev 1. And MSC 1277
• Cranes and lifting appliances
according to ILO convention No.
152
Services Portfolio
INSTALLATION AND COMMISSIONING
To ensure optimal functionality of your equipment we recommend
that you use TTS for all installation and commissioning of TTS
equipment.
TRAINING AND TECHNICAL SUPPORT
Personnel training is becoming an increasingly critical factor
in the safe and efficient running of a vessel. Good training
practices, concerning operations and maintenance, can
make a significant difference to prolonging your equipment’s
lifetime. TTS offer various training courses aimed at crew,
maintenance personnel and superintendents.
TTS also offers tailor-made training courses to suit your
specific requirements.
Training courses offered by TTS:
• Product familiarization
• Operator training
• Technical service and maintenance training
REMOTE ACCESS SURVEILLANCE
Troubleshooting of equipment and identifying faulty
components can be time consuming and costly, especially for
vessels where planning is of key importance, and there’s an
extremely high cost related to equipment failure. By installing
TTS remote access technology the TTS services team can
immediately access and read data from the PLC and undertake
troubleshooting without even going on-board the vessel, thus
saving you valuable time and money.
We can also install sensors at critical sections of the equipment
to monitor for wear and tear, allowing us to be able to predict
when it is time to replace certain parts before they actually fail
and cause expensive breakdowns.
RAPID RESPONSE AND CUSTOMER SUPPORT
TTS offers a 24/7 helpdesk facility in many service stations
around the world. The facility is accessed via phone or e-mail.
Our service personnel are on call around the clock so we can
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RAPID RESPONSE AND CUSTOMER SUPPORT
TTS offers a 24/7 helpdesk support at several service stations
around the world. Our service personnel are on call around
the clock so we can get a service engineer to you as quickly as
possible.
We understand that expensive assets need to continuously deliver
optimal performance, so our focus is to create and delivering
solutions that allow vessels to operate to their full capacity at all
times. Whether you are looking for emergency assistance or a
comprehensive service contract, talk to the experts at TTS.
MODERNISATIONS, UPGRADES AND
CONVERSIONS
TTS modernization, upgrades and conversion programs are
designed to benefit customers by preparing their existing
equipment for a viable and competitive future. A conversion
project typically includes the initial study, technical solutions,
design, manufacturing and installation.
Benefits include:
• Extending the lifetime of the equipment
• Making the equipment more efficient
• Ensure it complies with latest changes in legislation
• To make the vessels suitable for a different type of
operation
Some of our most popular modernization, upgrade and
conversion programs:
• Extend the reach and/or increase the SWL of a crane
• Make crane suitable for personnel handling
• Control system upgrades and other electrical upgrades
• Retrofit of safe load indicator system
• Radio remote control
• Wire extension
SERVICE AGREEMENTS
Protect your equipment and ensure smooth sailing with
maximum uptime during the lifetime of the vessel by choosing
one of our affordable service agreements. With a service
agreement, you have full control of the maintenance and
service cost for your fleet.
TTS will tailor-make a service agreement based on a modular
approach to suit your specific fleet, operation and needs giving
you total peace of mind.
Services Agreement Bremerhaven Facility
Modularized Service Contracts

HIGHER FASTER IMPROVED

UPTIME TURNTIME LIFETIME

Basic modules Plus modules Basic modules Plus modules Stand alone
modules

Inspections
Maintenance and basic Planned Operator
Repairs hire
system maintenance
adjustment

Modernisation
packages

Basic Advanced Remote

Condition
condition condition condition
monitoring monitoring monitoring monitoring

Customer Priority Nominated

Training customer 24/7 Upgrades and
support service
support response accessories
coordinator

The TTS service facility in Bremerhaven, RUBBER PROFILES

Germany forms part of the group’s Our molding facility produces rubber We are able to work at short notice
Emergency Priority Dedicated 24/7
availability of named stand-by of global network. corners and profiles to customer anywhere in the world by optimizing
services
service eng. service eng. service eng. specifications. Because of the quantities and coordinating all of our processes.
This specialized service station has processed, we are able to offer every Planning, design, manufacturing and
Conversion their own electrical, mechanical and installation, as well as maintenance
projects
sealing profile for equipment operative
hydraulic workshop as well as rubber on sea-going vessels. and repair, all take place according to
production, enabling them to deliver customer specifications.
On board Planned Dedicated Parts custom-made high quality spare parts
Spare parts spares stock parts budget parts management BOILER SERVICE
advice stocking at very short notice.
The TTS boiler department carries SERVICE
out full maintenance and repairs, TTS Bremerhaven is geared to carry out
Here are just a few of the specialist all types of service and in-voyage repairs
services we provide to our global worldwide, on smoke and water tube
boilers, economizers and other pressure at short notice, covering a wide range of
customer base. equipment on all types of vessels.
vessels.
KEY BENEFITS OF A TTS SERVICE AGREEMENT
HATCH COVER SERVICE Repair procedures, including welding
The Bremerhaven operation specializes sequences, are based on many years
in hatch cover repairs and conversions of experience and are carried out in
as well as certificated weather tightness accordance with the given classification
testing by ultra-sound (GL-DNV, ABS, society’s rules.
• Ensure operational availability • Improving your vessels second-hand value IACS U.R.Z.17) on all types of hatch
• Ensure cost predictability • Reduce the down time of the equipment covers, side doors and ramps.
STEEL
• Prolong your equipment’s lifetime TTS designs, manufactures and installs
• Allows you to concentrate on your core business steel and stainless steel structures
according to customer specifications.

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TTS Products

SERVICES Spare Parts Surveys Service Agreements Conversions

Inspections Maintenance Modernizations Training
TTS offers service to below products and ship
types, both for TTS and non-TTS equipment. Certifications Repairs Upgrades Technical Support

CONTAINERS, BULKERS RO-RO, PCTC AND ROPAX OFFSHORE HANDLING SHIPYARD SOLUTIONS CRUISE
AND TANKERS AND NAVAL AND HEAVY LIFT
• Launching and Docking systems • Shell doors and platforms
• Heavy lift cranes • External ramps and doors • Active heave compensated cranes
• Ship lifts • Tender embarkation platforms
• Cargo cranes • Internal ramps, covers and doors • Multipurpose and heavy lift cranes
• Ship transfer systems • Passenger gangways
• Bulk cranes • Stern ramps • Deck cranes
• FastDocking products • Cargo Lifts
• Gantry cranes • Quarter ramps • Pipe and riser handling cranes
• Propeller pullers • Telescopic ramps
• Knuckle/telescopic cranes • Bow ramps and bow doors • Leg-encircling cranes
• Bilge supporting arms • Side loading systems
• Straight boom cranes • Hoistable/liftable car decks • Lattice boom cranes
• Powered Wheel Transporters • Mooring platforms
• Hose handling cranes • Mooring platforms • A-frames
(PWTs) • Anchor winches
• Hatch covers • Cargo lifts • Hangar doors
• Multiwheelers • Mooring winches
• Anchor winches • Linkspans • Moon pool hatch covers
• Mooring winches • Automooring systems • Launch and recovery systems
• Side loading systems • Rescue boat davits • External side doors
• External doors • RoRo cassettes and translifters • Rescue boat davits
• Rescue boat davits • Anchor winches • Sideloading systems
• Mooring winches • Skidding systems
• Turntables • External platforms
• Hangar doors
• Lifts

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Former Brand Names Services Contact Details
TTS has grown through a history of acquisition and is therefore the original equipment manufacturer of several well-known brands. Belgium
TTS Service Belgium
Duboisstraat 39, bus 2
2060 Antwerp
Belgium
Tel: + 32 32 269 555
E-mail: services.tabe@ttsgroup.com
Brazil
TTS Service Brasil Ltda.
E-mail: service.trbr@ttsgroup.com
China
TTS Marine Shanghai Co. Ltd
No.433 Gao Xiang Huan Rd
GaoDong Industrial Park
Pudong Shanghai 200137
China
Tel: +86 215 848 5300
Fax: +86 215 848 1988
E-mail: service.tscn@ttsgroup.com
Germany
TTS Marine GmbH
Bremen
An der Reeperbahn 6
D-28217 Bremen
Germany
Tel: +49 421 520 080
Fax: +49 421 52008 749
E-mail: info@tts-marine.de
(Winches only)
Bremerhaven
Nevadastr. 6/8
D-27580 Bremerhaven
Germany
Tel: +49 421 520 080
Fax: +49 421 52 008 777
E-mail: service.tbde@ttsgroup.com
TTS NMF GmbH (service dept.)
Biedenkamp 13b
21509 Glinde
Germany
Tel: +49 40 55436 1500
Fax: +49 40 55436 1932
Email: henning.dreyer@ttsgroup.com
spareparts.thde@ttsgroup.com
(only wire luffing cranes)
Greece
TTS Greece Ltd
Akti Miaouli 81, 18538 Piraeus
Greece
Tel: +30 210 42 94 480
Fax: +30 210 42 93 933
E-mail: info.tpgr@ttsgroup.com
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Italy U.A.E
TTS Marine S.r.l. TTS Marine Services
Via dei Condotti Vecchi 8/10 W300A-W336, Marine District (Industrial Precinct)
Livorno Dubai Maritime City
Italy Dubai, United Arab Emirates.
Tel: +39 0586 867763 P.O Box 36031
Fax: +39 010 25 43 191 Tel: +971 444 74289
E-mail: service@tts-marine.it Telefax: +971 444 74482
E-mail: services.tdna@ttsgroup.com
Korea
USA
TTS Marine Korea Co Ltd. – Services
RM 1514, Marine Park TTS Marine Inc.
Marine City 2-ro 2 14730 Vickery Drive
Haeundae-gu, Busan Houston, Texas 77032
Korea (612-824) USA
Tel: +82 51 979 5631 Tel: +1 281 227 5999
Fax: +82 51 831 8432 Fax: +1 281 227 5998
E-mail: service@tts-marine.co.kr E-mail: service@tts-se.us
Norway Vietnam
TTS Marine AS TTS Vietnam
Folke Bernadottes vei 38 6th floor Harbour View Building No. 12,
Postboks 3577 Fyllingsdalen Tran Phu Street Haiphong City
N0 - 5845 Bergen Vietnam
Norway Tel: +84 31 36 86 518
Tel: +47 55 94 74 00 Fax: +84 31 3 686 516
Fax: +47 55 94 74 01 E-mail: info@tts-marine.vn
E-mail: service@ttsgroup.com
Kristiansand
Barstølveien 26
NO-4606 Kristiansand
Postboks 602
Norway
Tel: +47 38 04 95 00
Fax: +47 38 04 95 01
E-mail: service@ttsgroup.com
TTS Syncrolift AS
Holterkollveien 6
P.O. Box 1108
N-1442 Drøbak
Norway
Tel: +47 64 90 79 10
Fax: +47 64 9316 63
E-mail: service.syncrolift@ttsgroup.com
Singapore
TTS Singapore Pte Ltd
16 Enterprise Road Enterprise 10
Singapore 627699
Tel: +65 6867 9070
Fax: +65 6264 4730
E-mail: service@tts-singapore.com
Sweden
TTS Marine AB
Kämpegatan 3
SE-411 04 Gothenburg
Sweden
Tel: +46 31 725 79 00
Fax: +46 31 725 78 00
E-mail: spares.tgse@ttsgroup.com
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Whatever flag you are sailing, you are never far from a TTS Service engineer.

TTSGROUP.COM TTS GROUP ASA