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Rana Abdel Rahman Customer Service
Rana Abdel Rahman Customer Service
Rana Abdel Rahman Customer Service
Professional Summary
Dedicated and experienced customer service professional with a proven track record of delivering
exceptional service and building strong client relationships. Seeking a challenging role where I can
leverage my expertise to provide outstanding support to clients while contributing to the success of the
organization.
Business Experience
Spearheaded customer support services for government entities engaged in import and export operations.
Assisted clients in navigating complex technology service needs associated with customs, logistics, and
compliance.
Streamlined and expedited import and export processes through the efficient resolution of technical issues,
ensuring minimal disruption to operations.
Fostered strong client relationships by actively listening to their requirements and providing tailored
solutions.
Collaborated with cross-functional teams, including IT, logistics, and compliance departments, to enhance
service delivery processes, resulting in a more seamless and efficient experience for clients.
Provided a warm and welcoming experience for hotel guests, ensuring a seamless check-in and check-out
process.
Responded to guest inquiries and requests, offering information on hotel services, amenities, and local
attractions.
Managed reservations and billing with meticulous attention to detail, contributing to guest satisfaction
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