Professional Documents
Culture Documents
He Hoach Dinh Nguon Luc Doanh Nghiep
He Hoach Dinh Nguon Luc Doanh Nghiep
He Hoach Dinh Nguon Luc Doanh Nghiep
l vrpr NAM
KHoA up ru6Nc rHONc uu quAN r,f DQc lflp - Tg do - H4nh phric
Di6n gi6i vd phdn tich c6c llnh C6 kha ndng thi6t te ne thiSng,
vyc chric ndng vd quy trinh bQ phfn, hoflc qu6 trinh d6p
PLO3
nghiQp vg, ciic linh vgc chrlc img y6u cAu trong m6i trucrng
ndng vir quy trinh nghiQp 4r HQ th6ng th6ng tin quan ly
co2 cria doanh nghiQp nh6, vd c6c cho doanh nghiQp
hQ thdng th6ng tin theo linh vuc
C6 khe ndng nh4n bi6t,
chfc ndng.
lflp c6ng thric, vd gi6i PLO5
quytlt c6c vAn ae ry tnu4t
' Giai thich kf hi0u vi6t tat: CDR - chuAn ttAu ra; CTDT - chuong hinh rtdo tao.
2
Sri dpng phan mCm SS4U cho doanh nghiQp
ERP Express thuc hdnh
quy trinh tt b6n hang dtin C6 kha nlng nhfn bi6t,
thu ti6n. lfp c6ng thfc, vd gi6i PLO5
quytSt cicvLndO ry tfruat
J
th6ng hopch dinh nguon
lyc doanh nghiQp vi lya
chon duoc c6c c6ng nghQ
nhu RFID, Business
Intelligence, In-Memory
Computing, Mobile
Computing, ve Cloud
Computing de 6p dUng
trong hQ th6ng hoach <linh
ngudn lpc doanh nghiQp.
11.2. Chufrn itfiu ra cfio miln hgc (CDR MH) vd sg iiling gdp vdo chuAn ddu ro cfia
chrong trinh ildo tgo (CDR CfDf)
Mtfrc rIQ theo Mgc ti6u
CDR
CDR MH NQi dung CDR MH thang tlo cria m6n hgc
CTDT
CERMH
(a) (b) (c) (d) ( e)
4
khai phu hgrp cho cac giiti
ph6p tri6n khai hQ thdng
hopch dinh ngudn lyc
doanh nghiQp vd gi6i thich
dugc viQc lua chon c6c
c6ng nghQ trong hQ th6ng
ho4ch dinh ngudn lgc
doanh nghiQp.
ME CDR CTDT
PLOl PLO3 PLO5 PLO6 PLOl1
ME CDR MH
CLOl J
CLOz 2->4 J
CLO3 J
CLO4 J
CLO5 J
5
d top, gi6ng vi6n ddnh mQt khoing thoi gian d6ng UC 1tO-ZOV"l dC thgc hiQn
c6c hopt dQng trong lcrp vd dua ra c6c cdu h6i dC <t5nh gi6 khi ndng nh4n thric
vd gi6i d6p c6c cdu h6i cria sinh vi6n li6n quan dtin bdi hqc.
13. YOu cAu mdn hgc
t1l B0 bdi gi6ng-vd bdi tflp thgc hinh m6n HQ thdng ho4ch dinh ngu6n luc doanh
nghiQp dugc thdm ttinh vd ph0 duyQt cria Khoa qua, ty, ouqc [lang vi0n gi6i
thiQu vd cung c6p trong bu6i hgc tlAu tiOn cria mdn h q", i019.
[2] Simha R. Magal, Jeffrey Word, "Integrated Business Processes with ERP
Systems", Wiley, 2013.
Thhnh phin il6nh gi6 Phuong thrfrc tl6nh gi6 C{c CDR MH Trgng s5
A1.1. Chuy6n cAn CLO5 t0%
CLO1, CLO2,
A.2.Danhgi6 cu6i ky A.2.1. Thi cu6i kj s0%
CLO3
Eiem chuycn cAn dugc tinh theo thang dii5m 10, ld trung binh cQng cta hai c6t
di,5m:
Di6m danh cii nhdn trong tirng bu6i hgc ho6c th6ng qua danh s6ch ddng
nhflp ntiu hgc online.
6
Ldm bdi t$p cd nhdn tai lorp ho{c tr6n LMS theo y€u cAu cria gi6ng vi6n
hoflc tham gia f kitin xdy dpg bdi.
A.1.2. Bni tfp nh6m
Lim viQc trong 1 nh6m g6m 4 - 6 sinh vi6n.
Gi6ng vi6n sE dua ra c6c y6u cAu li6n quan d6n nQi dung chucrng I vd
chuong 2. M6i nh6m sE tim hi6u vd vitit bao c6o, sau c16 nQp 14i cho gi6ng
vi6n.
A.1.3. Bii tflp thqc hinh cd nhAn
logic cria c6c chring tt (Ddng tni liQu) it6 cho ili6m sinh vi6n.
I
t-
OC tfri dugc chgn ngSu nhi6n ttr ngdn hdng cdu h6i m6n HQ th6ng ho4ch
dinh ngu6n lyc doanh nghiQp, m6i ca thi 0l dC.
Bdi ki€m tra tg lufln. Sinh vi6n ldm bdi tr6n gi6y thi. Sinh vi6n duoc sti
dung tdi liQu, kh6ng dugc ph6p sri dung di6n thopi di elQng. Bdi kiiSm tra
7
bao gdm 4 ly thuytit trong d6, 0l cdu ly thuytit thuQc phAn tdng quan vt,
cdu
hQ th6ng ho4ch dinh ngu6n lgc doanh nghiQp; 02 cd:u lj thuyilt thuQc phAn
c6c quy trinh nghiQp vu trong doanh nghiQp; 0l c6u lf thuy6t phAn m6 hinh
h6a quy trinh, quy trinh tririn khai, vd cong nghQ trong hQ th6ng ho4ch dfnh
nguiin lyc doanh nghiQp.
Thdi gian ldm bdi thi: 75 phrit.
3. Cr{c rubrics tLfinh gir{
GIA
Bai vitit t6 Bdi vi6t m4ch Bdi vi6t m4ch Bai vii5t thc
chric thi6u l4c vi nhin lpc vi dugc tO hiQn su tflp
logic, thi6u chung dugc t6 chric hqrp ly trung cao vdo
tirl, th6ng chric hqp ly. v6i c6ch tinh logic vir
nhat. C6 nhi6u MQt s6 y chuytin do4n, hqp ly cira c6c
I
CAu trric r0%
l5i Aang tc. chQch kh6i chuyiSn y ch4t quan -.
olem.
-l
cnu de. uo su ch6. Nhin Ti+ thdng
chuy6n 9, chung th6 nh6t cta bdi 16
chuy6n doan hiQn tinh rang dua ngucri
r*umg kh6ng th6ng ntrAt dqc di dtin klit
xuy6n su6t trong nQi luQn vd quan
todn bdi. dung. di6m trong bdi.
Trinh bdy vdi NQi dung th6 NQi dung th6 Ngi dung th6
quan di6m vd hiQn quan hiQn f tucrng hi6n nhirng y
lflp ludn nhurg di6m vd lflp m<ri, c6c quan tuong dugc
hAu htit cic y lu{n. Dua ra di6m dugc ph6n tich ky
A,
NQi dung 60% tu<mg chua mQr so y ph6t tri6n dAy cdng vdi circ
dugc ph6t tri6n tuong sang ou vol can cu 14p luQrn m6i vi
d6y dt vd t?o. virng chic. c6 bing chimg
kh6ng dQc d6o. virng vang h6
trg cho chir dd
8
bdi vitit.
Chfnh td, d6u Nhin . chung Bdi vi6t c6 vdi Kh6ng c6 l6i
. ri.
^ va lol van
cau bdi vi6t dung l5i vc chinh chinh ta ndo
pham giy xao chinh tA, str td, ddu cdu, g6y xao ldng,
l6ng, kh6 hi6u dpng d6u c6u vdn pham Knong ,
co ax.
lol
Vin cho.nguoi dqc. vd vdn pham nh.mg ngudi d6u c6u hay
Ph?m, t0%
Nhi6u l6i trinh dring, ngucri dqc vAn hiCu vdn pham;
Trinh biry
bdy, danh m6y. dqc van hi6u dugc nQi dung kh6ng c6 l6i
ducr. c nQi dung rd ring. Rat it trinh bdy, d6nh
cria bdi. Cdn l6i trinh bey, m6y.
c6 l6i trinh drinh m6y.
bdy vd d6nh
mdy.
Chi dung ctrc Gan nhu <Iat Eat tdi vdn The hiQn vdn
cdu truc cdu dugc mric dQ phong cria bflc phong xu6t sac
dcm gi6n, vdn su oung cau Eai
T
hgc; vugt kh6i bfc
tri it, giong vin truc cdu, v6n giqng vdn D4i hgc; giqng
VIn k6m. ttr, gigng vdn thich hqrp vdn trong bei
phong
t0% tr6i chiy. dugc str dgng 6n tuqng; str
0C nm n6i Uflt dung vd ph6i
1A
nor oung; cau hqrp cic c6u
truc cdu da truc cdu sang
deng vd 6n tao.
tuqng.
r]t6n9 mq ?at cric y6u Det citc you DAt tdt ctt ctrc
oag
cac yeu cau ve cdu v6 dlnh cau ve dtnh yeu cau ve
dinh dang vir dang vd bo dang vd ,A bo dinh dang vi ,n
b6 cuc cria bdi cgc cira bei cqc cta bai b6 cqc cira bdi I
.i. ,l .4.
vlet; can
-
l€, vi6t; cdn lC, vleu can le, vii5t; cdn lC, ,l
Dinh d4ng t0% cdu; trinh bdy nhin chung oung yeu
^l cau; yey cdu; bei U
l0
C. NOI DTING CHI TIET GIANG DAY
Thli
CDR Phuong ph6p
lugng NQi dung giing dgy chi ti6t Ho4t rlQng d3y vi hgc Hgc liQu
MH il6nh girl
(ri50
5LT cHtIoNG r: roNG QUAN VE HE CLOI, GIANG VIEN: AI, A2 [1], [2], [3],
THONG HOACH DINH NGUON LI.I. C CLO5 Giang vi6n giang c6c n6i dung vC
DOANH NGHIDP (ERP) kh6i ni6m, vai trd, sp ph6t tri6n, vd [4], [s]
1.1. Khii niQm vi vai trd cri,a hQ thiing ERP cdc gitiphrlp ctra hQ th6ng ERP.
1.2. Sq phit tri6n cria hQ.th5lg ERP Sau d6, giang
l.2.l.Phen cimg vd ph6n m6m vi6n cho sinh vi6n tim hil5u vO c6c
1.2.2. Gdc cria ERP: Quan lf san xu6t gini ph6p
FRP hiQn tai.
1.2.3. M6 hinh doanh nghi-6p theo chric n[ng SINH VIEN:
1.2.4.Md hinh doanh nghiQp theo quy trinh Ling nghe giang vi6n gi6ng bai"
1.3. C6c giii phfp hQ thiing ERP Thyc hiQn bai tflp theo y6u cAu cta
giang vi6n.
3LT, 2: G NGHIEP CLO2, GIANG VIEN: AI, A2 lll, [2], [3],
2TH-
vu vA QUY rniNH NGHTpP vU
CLO5
Giang vi6n giang cric nQi dung vO
2.1. Cf'c linh vgc chftc nlng vir quy trinh ctic linh v.uc chric ndng vd quy trinh [4], [5]
BT nghiQp vg nghiQp vg cria ciic doanh nghiQp
2.1.1 Phan chia theo chric ndng ho4t dQng n6i chung, vd c6c doanh nghiQp
2.1.2 Cic quy.trinh nghiQp w nho n6i ri6ng; c6c hQ th6ng th6ng
- Mua hang tl6n thanh to6n ti6n tin theo linh vuc chric ndng; t6ng
LI L
- San xu6t d6n nh4p kho quan vC phdn m6m SS4U ERP
- B6n hang dtin thu ti6n Express. Sau d6, gihng vi6n cho
2.2. Cic linh vrpc chrfrc ning vi quy trinh sinh vi6n tim hi6u vd c6c quy trinh
nghiQp vB cria doanh nghiQp nh6 ng"hiQp vp t4i c6c doanh nghiCp cU
2.2.1Ti€p thi vd ban hang thc.
2.2.2 Qutnlf chu6i cung img SINH VITN:
2.2.3 KC to6n vi tdi chinh + Tai nhd:
2.2.4 N nhan 6n lai c6c nOi dung t6ng quan vA
1t
r. \ 3 *t:.
23. He th6ng th6ng tin theo linh vr;c chri'c hQ th6ng ERP dd hqc.
ning + Tai l6p:
-!
2.2.1Ti€p thi vi ban hang Ldng nghe giang vi6n giang bdi.
2.2.2 Qutnlf chu6i cung img Thgc hiQn bdi tfp theo y6u cAu ctra
2.23 Ke to6n vd tdi chinh giang viOn.
2.2.4 Ngu6n nhAn lgc
2.4.Ttingquan vd phin miim SS4U ERP
Express
5LT, cHrIor{c 3 - QUAN TRI CHUOr CUNG CLO2, GIANG VIEN: AI, A2 [1], [2], [3],
ONc vA sAN xuAr rRoNG HE THONG Giang vi6n giang c6c nQi dung t6ng
lOTH- CLO4, [4], [s]
ERP quan v0 qudn tr! chu6i cung img vi
BT I f.t. fOng quan vd chu6i cung rirrg vir sin xu6t CLO5 sin xudt, guan tri chu6i cung img
guan tri chu6i cung rfrng vir sin xu6t
| :.2. vd sin xudt trong hQ th6ng ERP.
trong ERP Sau d6, gitngvi0n huong ddn sinh
3.2.1. Mua hang tu nhe cung c6p vi6n thgc hanh quy trinh tu mua
3.2.2. Quan lli tdn kho hang d6n jh"gh toiin, vd quy trinh
3"2.3. San xu6t ttpn xudt d6n nhfp kho tr6n hQ
3.3. Quin tri chuSi cung ftng vn hQ thiing th6ng SS4U ERP Express theo kich
ERP ban.
3.3.1. ERP vd c6c nhi cung c6p SINH YITN:
3.3.2. Chu6i cung img truy6n th6ng + Tai nhi:
3.3.3. Thu6c do thdnh c6ng 0n hi nQi dung vA Marketing vd
xtr lf tton hdng trong hQ th6ng ERP
d6 hqc.
+ Tai l6p:
Liing nghe giang vi6n giang bdi.
ThUc hanh c6c nghiQp vg trong quy
trinh tt mua hdmg d6n thanh to6n,
vdL quy trinh ttr sin xu6t d6n nhQp
kho trOn hQ th6ng SS4U ERP
Express theo kich ban.
3LT, CHTIONG 4 - MARI(ETING VA XU LV CLO2, GIANG VIEN: AI, A2 lt), l2l, [3),
DON HANG TRONG HE THONG ERP Giane vi6n giang cric n6i dune vd
t2
7TH- Tj.Tilnrqrrn rd Marketing vir br{n hirng CLO4, Marketing vd xri lf tlon hdng trong [4], [s]
BT 4.1.1. Hen g{p CLO5 hQ th6ng ERP, qudn tr! quan hQ
4.1.2. Chdo hang kh6ch hdng, vd phdn hQ Marketing
4.1.3 B6o gi6 brln hang vd don d4t hang vi b6n hdng trong hQ th6ng SS4U
4.I.4Xt lf tton hang ERP Express. Sau d6, gi6ng vi6n
4.1.5 K6 torin vi h6a don huong din sinh vi6n thlrc hanh quy
4.1.6. Thu tiOn trinh tir ban hang d6n thu ti6n tr6n
4.1.7. TrA hang / Giam gi6 hang b6n hQ th6ng SS4U ERP Express theo
4.2. Qui trinh xrfr ly ilon hing trong hQ th6ng kich ban.
ERP SINH VITN:
4.2.1 Ho4t d6ng Pre-sales + Tai nhi:
4.22xft lf tlcm tlat hang 0n lai nQi dung vd c6c chric ndng
4.2.3 Kho hang nghiQp v1r va quy trinh nghiQp vU
4.2.4 Giaohing dd hqc.
4.2.5H6adon + Tai l6p:
-!
4.2.6 Thu tiOn Ldng nghe giang vi6n giang bdi.
4.3. Quin tri quan hQ khich hing vir hQ thiing Thgc hdnh cric nghiQp vg trgng quy
ERP trinh ttr b6n hang dOn thu ti6n tr€n
4.3.1 Cdc ho4t dQng cria CRM hQ th6ng SS4U ERP Express theo
4.3.2Lqr ich cria CRM kich ban.
4.4. Tim hi6u vd phin hQ Marketing vi bin
hirng trong SS4U ERP Express
3LT, CHTIONG 5 - KE TOAN TRONG HE CLO2, GIANG VIEN: AI, A2 lll, [2], [3],
TH6NG ERP Giang vi6n giang cric nQi dung t6ng
5TH- CLO4, [4], [s]
5.1. TOng quan vd c6c hoSt tlQng k6 to{n quan vA c6c hoat <tQng kC toan, k6
BT 5.1.1. KC torin quan tri CLO5 toan tdi chinh trong hQ th6ng ERP,
5.1.2. t<6 toan tdi chinh vi b6o c5o quin tri vd phdn tich
5.2.K6todn tiri chinh trong hQ thdng ERP kinh doanh. Sau d6, giang vi6n
5.2.1. f6 toan phii thu (AR) h)r*g d6n sinh vi6n thpc hdnhmQt
5.2.2. t<ti torln phii tri (AP) s6 nghiQp w kC toiln trCn hQ th6ng
5.2.3. ft5 toan TSCD vd CCDC SS4U ERP Express theo kich ban.
5.2.4. Kti to6n t6ng hqp SINH VIEN:
+ Tai nhi:
t3
5.3. 86o c6o quin tri vir ph0n tich kinh 0n lai tri chu6i
nQi dung vd qu6n
,'
cung img vd sin xudt trong hQ
doanh
th6ng ERP dd hqc.
+T4i lorp:
LEng nghe giang vi6n giang bdi.
Thyc hanh mQt s6 nghiQp vU ke
toen trCn hQ th6ng SS4U ERP
Express theo kich ban.
3LT, cHrIoNG 6- euAN rnl Nc-6N NHAN CLOZ, GIANG VION: AI, A2 [1], [2], [3],
LI.I. C TRONG HE TH6NG ERP Giang viOn giang c6c.nQi dung t6ng
2TH- CLO5 [4], [5]
6.f . TOng quan vd quin tri ngudn nhfln lgc quan vO quin tri ngu6n nh6n lgc vd
BT 6.1.1 Quy trinh tuy6n dgng c6c tinh ndng quin tr! ngu6n nhAn
6.1.2 Ph6ng v6n vi thu6 lgc chinh trong hQ th6ng ERP. Sau
6.1.3 Cdc nhiQm v1r sau khi thu6 d6, gi6ng vi6n huong d6n sinh vi6n
6.2. Cic tinh ning quin tri ngudn nhin lqc ldm mQt sO Uai tfp vA quan tri
chinh trong hQ th6ng ERP ngu6n nh6n lyc.
6.2.1 Quan lf thcri gian SINH VITN:
6.2.2Btnglucrng + Tai nhd:
6.2.3 Quan ly ili lai 6g lai nQi dung vC t6 torin trong hO
6.2.4Ein tao vi tliCu phdi phrit tri6n th6ng ERP c15 hqc.
+Tai l6p:
Ldng nghe giang viOn gi6ng bdi.
Thgc hiQn cdc bdi tfp quan tri
ngudn nhdn lUc theo y6u cAu cria
giang vi6n.
3LT, CHTIONG 7 - MO rriNn HoA vA rruEN CLO3, GIANG VITN: AI, A2 [1], [2], [3],
KHAI HE TH6NG ERP Giang vi6n giang c6c n6i dung vd
4TH- CLO5 [4], [s]
7.1. MO hinh h6a hQ thiing ERP m6 hinh h6a h€ th6ng ERP, bi6u d6
BT 7.1.1 MO hinh bi6u d6 quy trinh EPC, cdi tiiSn quy trinh vd tritin
7.1.2 SV mo r6ng cria iffi x4 quy trinh khai hQ th6ng ERP, vd trinh bdy
7.2.Bit:u tlii Event Process Chain (EPC) quy trinh triiin khai hQ th6ng SS4U
7.3. Cai.tii.n quy trinh ERP Express. Sau d6, gi6ng vi6n
7.4.Tri0n khai hQ th6ng ERP hu6ng d6n sinh vi6n ldm mQt s6 bdi
7.4.1 Chi phi vd lqi ich h0 th6ne ERP t4p vC m6 hinh h6a quy trinh tr6n
t4
7.4.2 Cdng cs thgc hiQn phAn m6m MS Visio 2013.
7.4.3 Toinctnh he th6ng ERP SINH VION:
7.5. Quy trinh triSn khai hQ thiing SS4U ERP + Tai nhd:
Express 0n lai n6i dung vO quan tri ngu6n
7.5.1. Khoi t1Qng vd thanh lflp dQi dU an nhdn lgc trong hQ th6ng ERP dA
7.5.2. Ddo t4o vi kh6o s6t m6 hinh, nghiQp qr hec.
7.5.3. fhiiSt l6p c6u hinh, chuyi5n d6i danh +T4i l6p:
muc, di6u chinh phiOu in, b6o c6o Ldng nghe giang vi6n giang bdi.
7.5.4. Xdy dpg tdi liQu cii <tat hQ th6ng vd Thltc hiQn c6c bii tfp md hinh h6a
m6 ti quy trinh nghiQp vp, hu6ng d5n sri quy trinh trOn ph6n m6m MS Visio
dung 2013 theo y6u cAu cria giang vi6n.
7.5.5. Cai d?t Server chinh, ban giao hQ th6ng,
Test chuong trinh
l5
q
rntloxc ng nnON NGITOI BIEN SOAN
t6