Barclays

Leicester
LE87 2BB

0345 7 345 345*

The Director
Fa Retailer Limited
8 PORTER ROAD
BASINGSTOKE 6 November 2023
UNITED KINGDOM
RG22 4JS
Our Ref: 3078492752/
20231106084709

Dear Sir

Urgent information required

We wrote to you on 12/10/2023 about a payment of 4500,4998 that was paid in to your account from GONDEK S W. We
couldn’t verify the source of the money using the documents you provided. Please contact us on 0345 7 345 345* for further
guidance on what we require from you regarding the following credit to your account. However, the information you have
provided is insufficient as supporting evidence.

What you need to do

We need some more information from you to show where you received the money from. We’ve enclosed examples of
documents we accept - you might need to provide more than one document. You can do this by completing the enclosed form
and sending it back to us using the pre-paid envelope provided.

Foreign language documents

If you have documents in a foreign language, we will need you to provide a translation in English. Please note the following
guidance to follow:

• Ask your translation service to confirm in writing on the translated document that it is a ‘true and accurate translation
of the original document’
• Include the date of the translation and the full name and contact details of the translator or representative of the
translation service
• Include a copy of the original document

You can get this in Braille, large print or audio by contacting any Barclays branch to advise us of your
requirements.
*To maintain a quality service, we may monitor or record phone calls. Find out about the cost of calling us at barclays.co.uk/important-information/ca ll-charges.
Barclays Bank UK PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the
Prudential Regulation Authority (Financial Services Register No. 759676).
Registered in England. Registered No. 9740322. Registered Office: 1 Churchill Place, London E14 5HP. HPPAY002 11/17
What happens next
Once we receive and review all the documents we need** to verify the source of the funds, we’ll usually release your
money within two working days. Please send your documents within 15 days, so that we can resolve the issue as
soon as possible.

Yours sincerely

Your Barclays Business Team

Enc: Reply envelope

**We might ask you for additional documents to verify the source of the money.
Information Form
Please complete and return this form together with supporting documents in the pre-addressed return envelope
provided. Please do not send original documents.

Additional information about your transaction

Please give details about the source(s) of the credit(s) listed on Page 1. The table below provides example
source(s) which you can use.

(See ‘How to evidence’ for guidance – please record the evidence type used in the table below)

SOURCE AMOUNT DOCUMENTARY EVIDENCE

EXAMPLE: Sale of property £200,000 Completion statement from solicitor

Savings from employment – income and bonus

Sale of property

Sale of investments

Maturity of life/savings policy

Inheritance

Company / Business profits

Gifts

Income from trust fund

Personal investment trading

Other (Please specify)

How to evidence additional information about your payment.
Savings from employment – income and bonus
• Copy of your last 3 months’ pay slips.
• Letter from your employer confirming salary, bonus and allowances.
• Attested audited accounts and company / business bank statement (if self-employed)
• Letter from a UK regulated accountant

Sale of property
• Letter from solicitor confirming sale and net proceeds
• Completion statement from solicitor
• Copy of HMRC capital gains tax return
• In case of remortgage and loan – copy of mortgage offer or loan agreement/statements

Sale of investments
• Contract note or investment statement verifying sale
• Bank statements showing receipt of funds
• Letter from a UK regulated accountant confirming sale

Maturity of life/saving policy

• Copy of closing/claim statement from previous investment company
• Letter or contract from previous investment company confirming surrender

Inheritance
• Grant of Probate together with a copy of the Will if it details amount inherited
• Bank statement showing receipt of funds from solicitors
• Letter from solicitor confirming inherited amount

Investment Income
• Copy of tax return
• Written confirmation from stockbroker, accountant or solicitor

Company / Business profits

• Latest audited accounts
• Signed letter from UK regulated accountant confirming net profits

Gifts
• Donor’s name and address and confirmation of gifted amount/asset
• Donor’s source of the gifted amount/asset (as per these guidelines)

Income from Trust Fund

• Copy of Trust Deed showing you as beneficiary
• Confirmation from the Trustees
• Extract of the Trust Deed

Personal investment trading

• Copy of portfolio schedule/valuation
• Confirmation from stockbroker, accountant or solicitor

Other Income
• Documents confirming nature of income, amount of income, source of income and tenure of income
Customer contact information

To ensure we have your most up to date information and contact details for our records, please provide the
following details:

Title

First Name

Surname

Email address

Contact phone number