‫‪Managerial Studies‬‬

‫د‪ /‬إيهاب محمود عزت‬

‫مدرس إدارة األعمال‪ ،‬ومدير وحدة ضمان واعتماد الجودة‬
‫بالمعهد العالي للعلوم اإلدارية بالقطامية‬
 PRINCIPLES OF MANAGEMENT

Chapter 1 – What is management?

2
 Learning objectives – chapter – 1.

• Understand the functions of management.

• Understand managerial skills.
• Understand the difference between Learning
organizations and traditional vertical organizations.
 Organization - a company, hotel, hospital, bank etc.

Organization:
A group of people working together in a structured
and coordinated manner to achieve a set of goals.
 What is management

Management is the achievement of a company’s

goals in an effective and efficient manner through
planning, organizing, leading and controlling the
company’s resources.
 Management in
Organizations

Organizing
Inputs from the Planning &
environment decision
Goals attained
•Human resources making
•Financial resources • Efficiently
•Physical resources • Effectively
•Information resources

Controlling
Leading
 Resources of a company.
• Human resources
– Labor ( employees)
• Financial
– Capital ( money)
• Physical
– Raw materials, machines/equipment
• Information
– Data
The Management Process

Planning Organizing
Determining the Coordinating
course of action activities and
resources

Controlling Leading
Motivating members of
Monitoring and evaluating
the organization to work
activities to achieve
in the best interests of
Goal.
the organization
 Functions of Management
➢ Planning
Determining the course of action
➢ Organizing
Coordinating activities and resources
➢ Leading
Motivating members of the organization to work in the best interests of the
organization
➢ Controlling
Monitoring and evaluating activities.
 Managerial Skills
• Technical
• Interpersonal
• Conceptual
• Diagnostic
• Communication
• Decision-Making
• Time-Management
Levels of Management
Top managers

Middle managers

First-line managers