NURS FPX 6214 Assessment 4 Staff Training Session

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Assessment 4: Staff Training Session
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Student Name
Capella University
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Prof Name
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Nov 10, 2023
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Staff Training Session
Good morning, everyone. I'm Wilfrid Louis, the nursing leader, and I'm here to conduct training
on the telehealth-integrated Electronic Health Record (EHR) system. The purpose of this
training session is to introduce the new technology at Blue Ridge Medical Center. This webinar
aims to enhance your knowledge, address any queries you may have, and facilitate a quick
adaptation to the new system. Our goal is to launch this technology within our organization for
improved patient outcomes and satisfaction. If you have questions, we have a dedicated
session at the end to address them. I'll be happy to address your concerns.
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If you have additional uncertainties about the interaction, please document or share them with
your supervisors for prioritization in our subsequent training sessions. Before we start, let's have
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a brief overview of the telehealth integration proposed for Blue Ridge Medical Center. The
telehealth-integrated EHR, known as the medicine portal, addresses existing organizational
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challenges like care gaps, inconsistent reports, medical errors, and appointment adherence
issues. The need assessment recommended this system to enhance clinical outcomes.
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Objectives
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Let's delve into the objectives of this presentation and what we aim to cover in this training
session:
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1. Understand the purpose of telehealth-integrated EHRs, their use, and associated
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downsides.
2. Explore the benefits and risks of Telehealth Integrated EHRs and consider contrary
perspectives.
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3. Emphasize the importance of successful telehealth-integrated EHR deployment.

4. Discuss privacy and confidentiality concerns associated with telehealth-integrated EHRs.
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5. Explore how the organization will evaluate the technology's effectiveness.

6. Discuss ongoing training and technical support requirements for staff during
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implementation.
7. Conclusion.
8. Question and Answer session.
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Purpose of the Telehealth Integrated EHR System

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The telehealth-integrated EHR uniquely combines telehealth technology with the electronic
health record system, enabling virtual care, online consultations, and diagnostic treatment. This
system improves medical record accuracy, provides portal access, and enhances patient
decision-making based on integrated data (Haleem et al., 2021).
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Studies suggest that telehealth technologies support coordinated care for chronic patients,
providing advanced, timely care and reducing hospital-acquired infections (Davidson, 2020).
The integrated system enhances healthcare delivery efficiency, accessibility, and quality.
Use of Telehealth-Integrated EHRs

These systems enable virtual consultations, reducing waiting times and the risk of infections.
Patients, doctors, and nurses can access medical advice, treatment recommendations, and
health information. Remote monitoring of vital signs and conditions helps in proactive treatment.
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Downsides or Limitations of Telehealth-Integrated EHRs
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Limitations include challenges in comprehensive physical examinations, security concerns, and
potential impacts on the patient-provider relationship. Research suggests potential adverse
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effects on continuity of care.
Risks and Benefits of Telehealth-Integrated EHR System
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This session will explore potential benefits such as increased access to care, remote
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monitoring, and enhanced patient engagement. Risks include privacy issues, digital literacy
challenges, technical glitches, connectivity issues, and a potential lack of personal touch.
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Requirement for Successful Deployment
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Successful deployment requires attention to technological infrastructure, including bandwidth,

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data security, and interoperability. Ongoing training and education for healthcare providers,
patients, and their families are essential for effective utilization.
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Patient Confidentiality and Privacy

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Ensuring patient privacy involves end-to-end encryption, user authentication, data audits,
informed consent, clear communication, data anonymization, and multiple authentication
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protocols aligned with HIPAA regulations.

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Evaluation and Criteria for Assessing Technology Effectiveness

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Evaluation involves comparative analysis, feedback from end-users, surveys, and hospital
statistics. Criteria include patient satisfaction, data security, provider efficiency, and financial
impact.
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Ongoing Training and Technical Support
Ongoing training includes initial hands-on training, annual sessions, regular workshops,
webinars, online modules, videos, quizzes, and user-friendly manuals. IT support is readily
available through help desks and helplines.
Conclusion
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This training aimed to provide hands-on knowledge about telehealth-integrated EHRs, covering
risks, benefits, deployment requirements, interprofessional collaboration, and evaluation. Thank
you for your time and patience.
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Question and Answer
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Feel free to express concerns or queries; I'll be happy to guide you.
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Call Us Now (612) 234-7670
References
Adane, K., Gizachew, M., & Kendie, S. (2019). The role of medical data in efficient patient care
delivery: A review. Risk Management and Healthcare Policy, 12, 67–73.
https://doi.org/10.2147/RMHP.S179259
Burton, L., Rush, K. L., Smith, M. A., Davis, S., Rodriguez Echeverria, P., Suazo Hidalgo, L., &
Görges, M. (2022). Empowering patients through virtual care delivery: Qualitative study With
micro practice clinic patients and health care providers. JMIR Formative Research, 6(4),
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e32528. https://doi.org/10.2196/32528
Davidson, R., Barrett, D. I., Rixon, L., Newman, S., & ACT Program (2020). How the integration
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of telehealth and coordinated care approaches impact health care service organization structure
and ethos: Mixed methods study. JMIR Nursing, 3(1), e20282. https://doi.org/10.2196/20282
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da Fonseca, M. H., Kovaleski, F., Picinin, C. T., Pedroso, B., & Rubbo, P. (2021). E-Health
practices and technologies: A systematic review from 2014 to 2019. Healthcare, 9(9), 1192.
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https://doi.org/10.3390/healthcare9091192
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Dutta, B., & Hwang, H. G. (2020). The adoption of electronic medical record by physicians: A
PRISMA-compliant systematic review. Medicine, 99(8), e19290.
https://doi.org/10.1097/MD.0000000000019290
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Gajarawala, S. N., & Pelkowski, J. N. (2021). Telehealth benefits and barriers. The Journal for
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Nurse Practitioners: JNP, 17(2), 218–221. https://doi.org/10.1016/j.nurpra.2020.09.013
Haleem, A., Javaid, M., Singh, R. P., & Suman, R. (2021). Telemedicine for healthcare:
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Capabilities, features, barriers, and applications. Sensors International, 2, 100117.

https://doi.org/10.1016/j.sintl.2021.100117
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Haimi, M. (2023). The tragic paradoxical effect of telemedicine on healthcare disparities time for
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redemption: a narrative review. BMC Medical Informatics and Decision Making, 23(1), 1-10.
https://doi.org/10.1186/s12911-023-02194-4
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Jalalabadi, F., Izaddoost, S. A., Guillen, D. E., Fordis, C. M., Jr, & Reece, E. M. (2018).
deploying your telehealth platform. Seminars in Plastic Surgery, 32(4), 172–175.
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https://doi.org/10.1055/s-0038-1672150
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Jin, M. X., Kim, S. Y., Miller, L. J., Behari, G., & Correa, R. (2020). Telemedicine: Current impact
on the future. Cureus, 12(8), e9891. https://doi.org/10.7759/cureus.9891
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Liang, Z., Xu, M., Liu, G., Zhou, Y., & Howard, P. (2022). Patient-centered care and patient
autonomy: doctors’ views in Chinese hospitals. BMC Medical Ethics, 23(1), 38.
https://doi.org/10.1186/s12910-022-00777-w
Mubaraki, A. A., Alrabie, A. D., Sibyani, A. K., Aljuaid, R. S., Bajaber, A. S., & Mubaraki, M. A.
(2021). Advantages and disadvantages of telemedicine during the COVID-19 pandemic era
among physicians in Taif, Saudi Arabia. Saudi Medical Journal, 42(1), 110–115.
https://doi.org/10.15537/smj.2021.1.25610
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Nouri, S., Khoong, E. C., Lyles, C. R., & Karliner, L. (2020). Addressing equity in telemedicine
for chronic disease management during the Covid-19 pandemic. NEJM Catalyst Innovations in
Care Delivery, 1(3). https://catalyst.nejm.org/doi/full/10.1056/CAT.20.0123
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Saeed, S. A., & Masters, R. M. (2021). Disparities in health care and the digital divide. Current
Psychiatry Reports, 23(9), 61. https://doi.org/10.1007/s11920-021-01274-4
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3. Emphasize the importance of successful telehealth-integrated EHR deployment.

5. Explore how the organization will evaluate the technology's effectiveness.

Purpose of the Telehealth Integrated EHR System

Use of Telehealth-Integrated EHRs

Risks and Benefits of Telehealth-Integrated EHR System

Successful deployment requires attention to technological infrastructure, including bandwidth,

Patient Confidentiality and Privacy

protocols aligned with HIPAA regulations.

Evaluation and Criteria for Assessing Technology Effectiveness

Nurse Practitioners: JNP, 17(2), 218–221. https://doi.org/10.1016/j.nurpra.2020.09.013

Capabilities, features, barriers, and applications. Sensors International, 2, 100117.

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