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    Cópia de Cópia de Cópia de Documento 2

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    Yuny Mutola
    MARISOL,Lda apologizes to SEVENE,Lda for the delayed delivery of order number 14, attributing the problem to human error in packaging that caused difficulties ensuring the products arrived in good condition. As an apology, MARISOL,Lda offers SEVENE,Lda a 10% discount on their next purchase, expressing appreciation for their understanding and hope they continue being a customer.

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    Cópia de Cópia de Cópia de Documento 2

    Uploaded by

    Yuny Mutola
    6 views1 page
    MARISOL,Lda apologizes to SEVENE,Lda for the delayed delivery of order number 14, attributing the problem to human error in packaging that caused difficulties ensuring the products arrived in good condition. As an apology, MARISOL,Lda offers SEVENE,Lda a 10% discount on their next purchase, expressing appreciation for their understanding and hope they continue being a customer.

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    MARISOL,Lda apologizes to SEVENE,Lda for the delayed delivery of order number 14, attributing the problem to human error in packaging that caused difficulties ensuring the products arrived in good condition. As an apology, MARISOL,Lda offers SEVENE,Lda a 10% discount on their next purchase, expressing appreciation for their understanding and hope they continue being a customer.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    Download as docx, pdf, or txt
    6 views1 page

    Cópia de Cópia de Cópia de Documento 2

    Uploaded by

    Yuny Mutola
    MARISOL,Lda apologizes to SEVENE,Lda for the delayed delivery of order number 14, attributing the problem to human error in packaging that caused difficulties ensuring the products arrived in good condition. As an apology, MARISOL,Lda offers SEVENE,Lda a 10% discount on their next purchase, expressing appreciation for their understanding and hope they continue being a customer.

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    MARISOL,Lda

    Maputo, Qn 456

    Contact: +258 87 303 2978

    E-mail: marisollda@gmail.com

    Date: October 25, 2023

    SEVENE,Lda

    Matola, liberdade Qn12

    E-mail: sevene@gmail.com

    Dear gentlemen of SEVENE, Lda

    I write to express our sincere apologies for the delay in the delivery of your order number 14.
    We understand that this must have caused you inconvenience.
    We believe that this problem occurred due to a human error, we had difficulties in the
    packaging of the products, so that it arrived in good condition to you our customer.
    We are taking measures to ensure that this does not happen again.
    As an apology, we offer you a 10% discount on your next purchase.
    We appreciate your understanding and hope you continue to be our customer.

    Sincerely,
    General Director

    (Yuny dos Anjos Mutola )

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