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  • 5 Sentences To Never Say During A Sales Conversation

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    The document provides 5 sentences salespeople should avoid using and alternatives that are better. The sentences to avoid are asking about a prospect's budget, offering to lower prices, following up to ask if they are ready to start, asking if they have any questions, and asking to schedule a call next week. The alternatives focus on reframing expenses as investments, understanding price objections, sharing relevant information to help with problems, engaging the prospect, and assisting in scheduling. The conclusion is that words matter in sales.

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    The document provides 5 sentences salespeople should avoid using and alternatives that are better. The sentences to avoid are asking about a prospect's budget, offering to lower prices, following up to ask if they are ready to start, asking if they have any questions, and asking to schedule a call next week. The alternatives focus on reframing expenses as investments, understanding price objections, sharing relevant information to help with problems, engaging the prospect, and assisting in scheduling. The conclusion is that words matter in sales.

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    © All Rights Reserved
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    Download as pdf or txt
    4 views8 pages

    5 Sentences To Never Say During A Sales Conversation

    Uploaded by

    rusa_jantan
    The document provides 5 sentences salespeople should avoid using and alternatives that are better. The sentences to avoid are asking about a prospect's budget, offering to lower prices, following up to ask if they are ready to start, asking if they have any questions, and asking to schedule a call next week. The alternatives focus on reframing expenses as investments, understanding price objections, sharing relevant information to help with problems, engaging the prospect, and assisting in scheduling. The conclusion is that words matter in sales.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 8

    Arnaud Renoux thescalelab.

    com
    thescalesocial.com
    scalelist.com

    5 SENTENCES
    TO NEVER SAY
    DURING A SALES CONVERSATION
    (USE THESE INSTEAD)
    Arnaud Renoux thescalelab.com
    thescalesocial.com
    scalelist.com

    #1

    What’s your budget?

    Do you have a specific amount you


    plan to invest to solve ABC?

    Why:

    Your prospect needs to see you, and


    your service/product as an investment
    rather than an expense.
    Arnaud Renoux thescalelab.com
    thescalesocial.com
    scalelist.com

    #2

    I can bring the price down

    When you say it’s too expensive,


    what do you exactly mean?

    Why:

    When your prospect question your price,


    question him back to understand the real
    nature of this question.
    Arnaud Renoux thescalelab.com
    thescalesocial.com
    scalelist.com

    #3

    I’m following up on our conversations


    to know if you’re ready to start with
    us.

    I’m sharing with you some golden


    nuggets that can help you with your
    pain points.

    Why:

    It doesn’t take time to make a decision. It


    takes information. Share relevant ones
    with your prospects or ask them what
    information they need from you.
    Arnaud Renoux thescalelab.com
    thescalesocial.com
    scalelist.com

    #4

    Do you have any questions about


    what we just discussed?

    What questions do you have about


    what we just discussed?

    Why:

    Keep your prospect engaged. It shows


    you care about its understanding of the
    situation.

    You’re not here to only deliver a pitch.


    Arnaud Renoux thescalelab.com
    thescalesocial.com
    scalelist.com

    #5

    Can we schedule a call early next


    week?

    Against scheduling a chat on Tuesday


    at 2 pm?

    Why:

    Prospects have a tendency to reply “no”


    easily. Ask them questions where “no” is
    a “yes”.

    Make it easy on their end: Assist them in


    the scheduling.
    Arnaud Renoux thescalelab.com
    thescalesocial.com
    scalelist.com

    In Sales, words
    matter.
    Arnaud Renoux thescalelab.com
    thescalesocial.com
    scalelist.com

    YOU ❤️ ?

    👍🏻

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