Shane Baker

21 Nov 23
864-923-6833 | aries.baker@gmail.com | www.linkedin.com/pub/shane-baker

PROFESSIONAL SUMMARY

Student-centered Educator with expertise in undergraduate studies. Offers 10-year background

supporting students, developing instructional plans, and organizing and grading exams and
tests. Commended for sustaining effective learning environment through prepared classes and
relevant assignments and consistently achieving classroom management and academic goals.

● Group & Individual Instruction ● Curriculum Development ●Differentiated Instruction

● Technology-based Curriculum ● Lecturing ●Academic Advisement

● Adult Education ● Progress Reporting ●Performance Assessment

PROFESSIONAL EXPERIENCE

Market Director, Rebuilt 2022 - Present

San Antonio, TX

● Hired and trained a team of market and junior market managers to support the business.
● Earned real estate license.
● Assisted in the development and rollout of company-wide training.

Head of Retail, Black Rifle Coffee Company 2018 –

2022
San Antonio, TX

● Led design and construction projects for the opening of the company’s initial 4 stores.
Collaborated directly with Black Rifle Coffee Company owners to bring their vision to life.
Synchronized the efforts of the marketing, events, finance, logistics, and human resources
departments to exceed expectations.
● Created store experience training department.

● Collaborated with department level managers, operations, sales, finance, human resources,
and logistics to achieve retail goals.
● Implemented process improvement to shape organizational culture, optimize procedures for
higher efficiency and help company evolve and grow.
District Manager, Starbucks Coffee Company 2015 – 2018
San Antonio, TX

● Oversaw the financial growth of a portfolio of over 20 stores in San Antonio, Corpus Christi,
and Laredo.
● Evaluated costs against expected market price points and set structures to achieve profit
targets.
● Revitalized operations and realigned plans to better capture new opportunities and take
advantage of changes in customer habits.
● Led targeted training programs to educate staff on newly implemented sales and
merchandising procedures to include Coffee Master training.
● Identified procedure or process changes required to improve performance and productivity

Deputy Director, Dept. of Foreign Languages, USMA 2012 – 2015

West Point, NY

● Ranked number one of the 17 Manager’s in the department and selected by the Director to
be the Deputy Director.
● Synchronized the efforts of the academic department’s 63 staff and faculty responsible for
teaching eight languages and managed an annual budget of over $2.1 million.
● Cut the cost of summer immersion programs by 50% while maintaining their effectiveness
through expanded partnership with the Brazilian Army.
● Directed initiatives to improve work environment, company culture or overall business
strategy.
● Expanded cadet semester abroad opportunities to the University of Brasilia, Brazil.

Professor of Military Science, Presbyterian College 2009

– 2012
Clinton, SC

● Named the Marshal Brown Fellow from amongst the other college faculty members, chaired
the Brown Lecture Series and managed an associated budget of $25,000.
● Utilized informal and formal methods of teaching to create multi-layered web of learning
incorporating experiments, practical activities, discussions, and projects into lessons.
● Improved communication and effectiveness of a geographically dispersed staff by
leveraging off-the-shelf technology and focusing attention on critical details and processes.
● Led improvement initiatives to advance operational efficiencies and increase pass rate.

● Defeated 20 other teams to win the Gold Division Ranger Challenge competition in 2012
and posted better scores than Clemson University and the University of South Carolina.

Deputy Director, Center for Culture, Languages, and Regional Studies, USMA, 2006 – 2009
West Point, NY

● Guided the center in developing and implementing two unique assessment tools for regional
knowledge and awareness
● Created a basic level language proficiency test which assisted the Academy in justifying the
Army’s $7 million annual investment in its language and cultural programs.
● Established positive and effective communication among unit staff and organization
leadership, reducing miscommunications and missed deadlines.
● Planned and executed the external language assessment of over 700 cadets over a two-
month period.
● Transitioned the Portuguese Basic Course to computer-based assessment.

● Expanded cadet semester abroad opportunities to the University of Coimbra, Portugal and
the Military Engineering Institute, Brazil.
● Pioneered a cadet immersion experience in Mozambique for the first time in West Point’s
history.

EDUCATION

Master of Military Art and Science, US Army Command and General Staff College
Fort Leavenworth, Kansas

Bachelor of Science, Portuguese and Spanish, United States Military Academy

West Point, New York

Currently enrolled in TeachWorthy for Special Education (grades EC-12), Core Subjects (grades
4-8), and the Science of Teaching Reading.

Passed Special Education TExES Content exam July 2023.