Professional Documents
Culture Documents
Bản in Của Final Project
Bản in Của Final Project
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Final assignment
Group 3
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Group members
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ACKNOWLEDGEMENT
We would like to express our sincere gratitude to everyone who has contributed to the
successful completion of this project.
First and foremost, we would like to thank my lecture, Mrs. Trinh Phan Thi Phong Lan,
for providing us with invaluable guidance and support throughout the project. She gave us
moral support and guided us in different matters regarding the topic. She had been very
kind and patient while suggesting to us the outlines of this project and correcting out
doubts. We thank her for her overall support.
Second, I am very thankful to everyone who all supported me We are also grateful to my
classmates for their constructive feedback and suggestions., for I have completed my
project effectively and moreover on time.
Finally, I would like to thank my family and friends for their unwavering support and
encouragement. Their love and encouragement kept me motivated throughout the project.
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Table of contents
PART 1. INTRODUCTION......................................................................................................... 5
1. About our group members ............................................................................................... 5
2. Our ideas for the Marketing Campaign ............................................................................ 5
PART 2. OUR START-UP PROPOSAL ...................................................................................... 6
1. Introduction to Marketing Campaign proposal ................................................................. 6
2. The sector and the product(s) ........................................................................................... 7
3. The marketing tools ......................................................................................................... 7
4. The Marketing Mix analysis ............................................................................................. 7
5. The advertising activities/ channels................................................................................... 8
5.1. Online Marketing .......................................................................................................... 8
5.2. Offline marketing ........................................................................................................ 11
6. WHY our MKT campaign is significant and valuable .......................................................... 12
7. Budget. .............................................................................................................................. 13
PART 3: INDIVIDUAL WORK ................................................................................................ 13
I. Hoàng Thị Hậu _ 220000591 ............................................................................................... 13
II Đặng Thị Thu Trang_ 220000669 ....................................................................................... 18
III Bùi Lê Vân_ 220000687 .................................................................................................... 21
IV Phạm Thị Ngân Vang_ 220000686 ..................................................................................... 29
REFERENCES ......................................................................................................................... 34
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PART 1. INTRODUCTION
One way to save old clothes from jeans is to repurpose them into new fashion items. This
can be done by cutting up old jeans and using the fabric to create new clothing items such
as shorts, skirts, or bags. Another way to save old clothes is to donate them to charity
organizations that can distribute them to people in need.
Finally, the campaign can influence consumer behaviors by promoting sustainable fashion
practices and encouraging consumers to make more informed choices when purchasing
clothing items. This can be done by partnering with fashion brands that are committed to
sustainable practices and by providing consumers with information about the
environmental impact of different materials and production processes.
Overall, the Long Live Fashion Campaign is a great initiative that can help promote
sustainable fashion practices and inspire positive change in the fashion industry. By
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focusing on saving old clothes, raising awareness of the environment, and influencing
consumer behaviors, the campaign can help create a more sustainable and responsible
fashion industry.
Who:
Our target audience consists of environmentally conscious fashion enthusiasts, individuals
who value sustainability, and those seeking unique and stylish accessories.
We aim to reach both male and female customers across different age groups, who are
interested in eco-friendly fashion and appreciate the story behind the products they
purchase.
What:
The campaign, "Long Live Fashion: Transforming Old Jeans into Sustainable Style,"
focuses on showcasing the unique selling proposition of Reans Company's products, which
repurpose old jeans into trendy accessories. We will emphasize the quality craftsmanship,
eco-friendliness, and fashion-forward design of our products to differentiate ourselves
from traditional fashion brands.
Where:
The campaign will be executed across various marketing channels, including online
platforms. Our online presence will be prominent on social media platforms such as
Instagram, Facebook, and TikTok. Offline platform is standee and banner.
When:
The campaign will commence on November 25 and run for a month. This timeline allows
us to create a consistent and impactful brand presence, build momentum, and generate
significant interest among our target audience.
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Why:
We are running this campaign because we believe in the power of sustainable fashion and
the important role it plays in reducing textile waste and promoting a more environmentally
friendly industry. By promoting Reans Company and its recycled denim accessories, we
aim to inspire individuals to make conscious fashion choices and contribute to a more
sustainable future.
Price: We will adopt a pricing strategy that reflects the quality, craftsmanship, and eco-
friendliness of our products. The pricing will be competitive in the market while
considering the cost of production and the added value of recycled materials. As a result,
orders will be moderately priced, suitable for the pockets of our potential group of
consumers.
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Place: Our products/services will be available for purchase/ ordering through our website.
We will also explore collaborations with eco-conscious boutiques to expand our
distribution network.
2. Ad Type: Video - ad
Ad Platform: Facebook and Tiktok
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Description of Ad: A 58-second pre-video ad. The Facebook, Instagram, and TikTok
video ad will feature a captivating and visually stunning short video showcasing the
transformation process of old jeans into our trendy upcycled denim accessories. The video
will highlight the craftsmanship, attention to detail, and fashion-forward designs of our
products. It will emphasize the sustainable aspect by showcasing the recycling process and
the positive impact on the environment.
Timeline: November 25
Budget: 1.900.000 VND - 4.600.000 VND ( target: 4300 – 6700 view)
Attention:
The video opens with an image of an old pair of jeans lying on a table.
Right from the start, the video captures the viewer's attention with a unique image and
contrasting color scheme.
Interest:
By using a voiceover "narrating as the jeans," the video quickly draws viewers into the
story of the old jeans' life.
By focusing on the jeans as a character, the video creates an emotional connection with the
viewer.
Desire:
As the video progresses, the jeans begin to narrate their process of renewal and emphasize
the transformation from an old and worn-out item into a new work of art.
The use of words like "transformation," "unique accents," and "vibrant fabrics" creates a
desire in the viewer to be a part of this process.
Action:
The video concludes by inviting the viewer to join the jeans on their journey of renewal.
It directs the viewer to visit the website or get in touch for more information.
3. Ad type: Image
Ad Platform: Facebook and Instagram
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Attention:
The dominant color of denim, blue, is used in the image to create a strong connection with
the original material of jeans.
The blue is used to focus on the main images and the key message of the advertisement.
Interest:
“ How do we make a new life for your jeans?”
This sentence generates interest and curiosity from the viewers. It provides a clear message
about the goal of our company, which is to give a new life to customers' old jeans. The
sentence sparks curiosity and interest in how your company executes the recycling process.
By clearly illustrating each step from left to right in the recycling process, this image
arouses interest from the viewer. They may feel curious and want to learn more about how
your company executes this process.
Desire:
The image of someone sitting at a sewing machine and another person receiving a bag and
hat evokes associations with the completion of the process and the final product. This can
stimulate a desire to own a recycled product from old jeans.
Action:
“ How do we make a new life for your jeans?”
This sentence can also encourage viewers to take action, especially when combined with
the QR code. It prompts viewers to visit the company's website to learn more and
potentially participate in the recycling process.
The QR code in the bottom right corner makes it easy for viewers to access your company's
website, providing a convenient way for them to learn more and take actions such as
making a purchase or getting in touch.
Timeline: November 25, 2023
Budget: 2.500.000 VND - 4.300.000 VND ( target: 4300 – 6700 click)
4. Ad type: Animation - Video ad
Ad Platform: Facebook and Tiktok
Attention:
Use the dynamic motion of the arrow and flashing colorful lines to immediately captivate
viewers. The "R" in the center signifies that REANS company is the hub that connects and
assists customers in recycling their old jeans.
Interest:
Interest is further piqued when viewers see the upcycled bag in the bottom left corner,
creating an expectation of recycling and reusing products.
The phrase "3 old jeans for 1 bag" in the top right corner generates interest in a specific
offer.
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Desire:
By pressing the button with the motion of a hand, the video encourages viewers to
participate in the recycling process. This fosters a desire to engage in environmental care
and repurposing old items.
Action:
Furthermore, clicking on the button leads to Reans' website.
The note "Don't let our future go trash. Please recycle" in the center delivers a clear call to
action, urging viewers to get involved in recycling.
Timeline: November 25, 2023
Budget: 1.900.000 VND - 4.600.000 VND ( target: 4300 – 6700 view)
Attention: The standee grabs attention with its bold colors and simple design. The use of
a single image of a woman carrying a REANS bag is effective, as it allows viewers to
immediately understand what our company is selling. The text "REANS Opening Soon" is
also prominent and easy to read.
Interest: The standee generates interest by highlighting the benefits of recycling old jeans
into bags and wallets. The text "Recycling old jeans" is prominent and placed directly
below the company name, so it is one of the first things that viewers will see.
Desire: The standee creates a sense of desire for REANS products by emphasizing their
uniqueness. The image of a woman carrying a REANS bag also conveys a sense of
exclusivity, as it suggests that REANS bags are not widely available.
Action: The image includes a clear call to action, urging viewers to "SAVE THE DATE"
of the REANS opening. This is a good way to encourage viewers to take the next step and
learn more about the company and its products.
Budget: 75k/1 standee
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2. Banner: For offline marketing activity we not only use a standee but also a banner
that we have designed and now we will describe it in more detail
Attention: The banner has a blue background and its main color inspires jean material with
white text and images of 2 models wearing the jean bag from our company resulting in the
recycling process. The text “10% OFF” is in large font and is the first thing that catches
the eye. It creates a strong contrast with the background and attracts the attention of the
viewer. On the top left side is the logo "REANS" that gives the customer's knowledge about
our company.
Interest: The texts “New Campaign” and “Long Live Fashion” create interest in the viewer
to learn more about the campaign. It implies that our company is offering a product new
and trendy and that the viewer can be part of it. The images of 2 models wearing jean bags
also create interest by showing how the products look on different body types and styles.
Desire: The images of people wearing jean bags and the text “Save the date: November
25, 2023” create a desire in the viewer to participate in the campaign. We want to show the
benefits of the products, such as comfort, durability, and versatility. Also, create a sense
of urgency and exclusivity by indicating that the offer is limited and time-sensitive.
Action: The text “10% OFF” creates a sense of urgency and incentive in the viewer to take
action and participate in the campaign. It shows the value proposition of the products and
also appeals to the viewer’s emotions by making them feel like they are getting a great deal
and saving money.
The price for the banner, our company estimates is approximately 200.000VND for size
100x500cm. The material is hiflex because of good ink adhesion and little color fading
during use. When used outdoors, the product's durability ranges from 3 - 12 months.
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Social influence: By raising awareness about sustainable fashion and encouraging others
to make conscious choices, our campaign can inspire positive change and influence
consumer behaviors beyond our immediate customer base.
Overall, our "Long Live Fashion" marketing campaign positions Reans Company as a
leader in the sustainable fashion industry, providing stylish and eco-friendly accessories
for a more sustainable future.
7. Budget.
The total budget for starting a company that recycles jeans can range from 200 million to
400 million VND
In a month, after a period of testing, our company has estimated the revenue received in 1
month, with the price for 1 product can be 300 thousand VND to 500 thousand VND.
With about 15-20 million spent per month, we plan to spend approximately 70% on
advertising on online platforms (more focus on Facebook, Instagram, TikTok), and the
remaining amount will be invested in direct advertising (standee, banners).
1. What is the definition of marketing, and advertising? How are they different?
What is marketing?
According to the American Marketing Association, marketing is
the activity
set of institutions
processes for creating, communicating, delivering, and exchanging offerings
=> that have value for customers, clients, partners, and society at large.
We have to make company's marketing strategy regularly because the market situation is
constanly changing.
We have 4 main tenets to consider when planning a marketing strategy:
Product: the thing that you are selling to exchange for money
Price: The amount of money you are asking for in exchange for the product. Price
is an important factor for marketing because it impacts how customers view your
brand.
Place: The best place for customers to find information about your product.
Promotion: The way customers reach about your brand. This is often done with
advertising.
What is advertising?
- Is activities to attract customers through communication channel.
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- Is the exercise of promoting a company, and its product or service through paid channels.
Is just one aspect of marketing
The difference between marketing and advertising
Marketing includes a variety of strategies including branding, content marketing,
public relations, sales strategy, and more.
Advertising is one of the strategies underneath the marketing umbrella.
In summary, marketing is a broader concept that encompasses all activities related to
identifying and satisfying customer needs, while advertising is a specific promotional
activity within the marketing mix that aims to communicate and persuade customers.
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h. Customer Feedback and Survey Tools:
Software for collecting and analyzing customer feedback, opinions, and preferences. This
helps businesses understand customer satisfaction, identify areas for improvement, and
make data-driven decisions.
3. I'll choose Cocoon Viet Nam as the company for analysis:
a) Marketing Mix of Cocoon:
Products
Cocoon has established a smart product strategy, following today's beauty trends, specially
he Vegan and Cruelty Free trends. This helps Cocoon attract a large number of customers
and build reputation for its brand.
In Vietnam, Cocoon is known as one of the pioneering vegan cosmetic brands. Their
products are made from Vietnamese botanical ingredients and are not tested on animals,
defeating customer concerns.
Cocoon is not only a vegan product, but also a mark of "made in Vietnam" with natural
ngredients from Vietnamese nature. All ingredients are certified to originate from reputable
suppliers, and the product must also pass microbiological, pH, stability and irritation tests,
complying with standards. of the Japanese DRC center in Thailand, as well as regulations
of the Vietnamese Ministry of Health.
Price
Cocoon's pricing strategy is built with flexibility and creativity. Their products are priced
at a mid-range level, from 160,000 VND to 260,000 VND, attracting all classes of
ustomers.
Cocoon is not only limited to retailing products but also provides beauty combos at more
preferential prices, creating favorable conditions for customers to choose. In a market
where vegan products and 100% natural ingredients are rare, keeping prices at this level
not only encourages customers to switch to new products easily, but also maintains
Cocoon's position as a a quality and trustworthy brand.
Place
Cocoon has built a widespread distribution system, helping customers easily access
products. Currently, Cocoon is present at more than 300 points of sale in famous cosmetics
distribution systems such as Watsons, SammiShop, Hasaki, and many other systems
throughout Vietnam. In addition, Cocoon is not only limited to sales at traditional stores
but also expands online sales through two official websites, cocoonvietnam.com and
myphamthuanchay.com along with e-commerce platforms such as Shopee. and Lazada.
Promotion
Cocoon Vietnam utilizes various digital marketing channels such as social media
(Facebook, Instagram), email marketing, and their website to promote their products. They
often emphasize the benefits of eco-friendly living, reducing waste, and making sustainable
choices in their messaging.
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Cocoon is a brand that positively inspires users by implementing many meaningful
programs such as: "Cocoon's campaign to grow trees from old plastic jars on Earth Day
2020", "Exchange old bottles to receive new products" In particular, the "Discover
Vietnam" campaign deployed by the company on its fanpage by organizing mini games
and attractive gifts attracted more than 7,000 participants.
In addition, Cocoon also launched a product advertising campaign in collaboration with
female rapper Suboi called "Queen" Cool on October 19. With the spirit of "Cool from the
inside out" as affirmed, the two sides have officially launched the "Queen" Cool collection
including 2 dead skin cleansing products for body and lips from raw Dak Lak coffee,
matter.
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Cocoon may offer their products as part of corporate gifting programs, where businesses
can provide eco-friendly gifts to their employees or clients, aligning with their
sustainability values.
In addition to cooperating with Lazada, Cocoon also established a solid partnership with
Hasaki Beauty & Clinic, one of the leading health and beauty store chains in Vietnam,
headquartered in Ho Chi Minh City. Recently, on April 16, 2023, Hasaki Beauty & Clinic
opened its 100th store.
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REFERENCES:
1. https://ngaocontent.com/phan-tich-case-study-cocoon/
2. https://www.activecampaign.com/blog/marketing-tools
Marketing Advertising
Marketing refers to a Advertising is a specific
comprehensive set of subset of marketing that
activities and processes focuses on the
that businesses undertake communication and
to create, communicate, promotion of products,
deliver, and exchange services, or ideas through
offerings that have value various media channels.
for customers, clients, It involves creating and
partners, and society at disseminating persuasive
large. It involves messages to a target
Definition
understanding customer audience with the aim of
needs and desires, influencing their
developing products or attitudes, beliefs, and
services to meet those behaviors in favor of a
needs, determining particular brand or
pricing strategies, offering. Advertising
selecting appropriate typically employs paid,
distribution channels, non-personal
and implementing communication methods,
promotional efforts to such as print ads, TV
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reach and engage target commercials, radio
audiences. Marketing spots, online banners,
encompasses a broad social media campaigns,
range of activities aimed and more. Its primary
at building brand purpose is to
awareness, generating raise awareness, generate
leads, fostering customer interest, and stimulate
relationships, and demand for a product or
ultimately driving sales service.
and business growth
Differences Marketing is a broader Advertising specifically
concept that focuses on the
encompasses various communication aspect of
activities, including marketing, using paid
Scope
market research, product media product
development, pricing, development, ricing,
distribution, and distribution, and
promotion. promotion.
Marketing encompasses Advertising primarily
both personal and non- relies on non-personal,
Communication
personal communication paid communication
Medium
methods, including through different media
advertising. channels.
Marketing activities can Advertising is
involve costs across specifically associated
Cost different aspects, such as with costs related to
research, product creating and placing
development, and advertisements in media
distribution. outlets.
Marketing consists of Advertising falls under
various elements known the promotion
as the marketing mix, component of the
which includes product, marketing mix, along
Relationship to
price, place with other promotional
Marketing Mix
(distribution), and tools such as public
promotion. relations, sales
promotions, and direct
marketing.
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target audiences, establish thought leadership, and drive customer acquisition and
retention.
3. Search Engine Optimization (SEO): Optimizing website content, structure, and technical
aspects to improve organic search engine rankings and increase visibility, traffic, and
conversions from search engines like Google and Bing.
4. Pay-Per-Click (PPC) Advertising: Running targeted paid ads on search engines (Google
Ads) or social media platforms (Facebook Ads, Instagram Ads, LinkedIn Ads) where
businesses pay for each click on their ads, allowing them to reach specific audiences and
drive traffic to their websites or landing pages.
5. Email Marketing: Using email campaigns to communicate with prospects and
customers, share valuable content, promote products or services, nurture leads, and build
customer loyalty and retention.
6. Influencer Marketing: Collaborating with influential individuals, bloggers, vloggers, or
social media personalities who have a dedicated following to promote products or services,
generate brand awareness, and tap into their audience's trust and influence.
7. Marketing Automation: Employing software platforms (e.g., HubSpot, Mailchimp,
Marketo) to automate repetitive marketing tasks, such as email campaigns, lead nurturing,
social media scheduling, and customer segmentation, to streamline marketing efforts and
improve efficiency.
8. Customer Relationship Management (CRM): Utilizing CRM software (e.g., Salesforce,
HubSpot CRM, Zoho CRM) to manage and track customer interactions, store customer
data, streamline sales processes, and enhance customer service and retention.
9. Website Analytics: Analyzing website traffic, user behavior, and conversion data using
tools like Google Analytics to gain insights into audience demographics, website
performance, and marketing campaign effectiveness, enabling data-driven decision-
making.
10. Video Marketing: Creating and sharing videos on platforms like YouTube, Instagram,
and Facebook to engage audiences, demonstrate products or services, provide educational
content, and build brand awareness and loyalty.
Task 3. AMAZON
1. Marketing Mix Analysis
Product: Amazon offers a vast range of products, including consumer electronics, books,
clothing, household goods, and more. In addition to physical products, Amazon provides
digital products and services such as Kindle e-readers, e-books, Amazon Prime Video, and
Amazon Web Services (AWS).
Price: Amazon is known for its competitive pricing strategy. They aim to offer competitive
prices across various product categories, leveraging their scale, efficient supply chain, and
data-driven pricing algorithms. Amazon also utilizes dynamic pricing, adjusting prices
based on factors like demand, competition, and customer behavior.
Place: Amazon primarily operates as an online retailer, delivering products directly to
consumers. They have established a robust logistics network, including fulfillment centers,
distribution hubs, and last-mile delivery services, to ensure efficient and timely delivery.
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Additionally, Amazon operates physical stores like Amazon Books, Amazon Go, and hole
Foods Market, providing offline shopping experiences.
Promotion: Amazon employs several marketing and promotional strategies to engage
customers and drive sales. Some key promotion activities include:
● Online Advertising: Amazon utilizes targeted online advertising, including display ads,
sponsored product listings, and video ads, to reach customers on their website and across
the internet. They leverage customer data and purchase history to personalize ad
experiences.
● Amazon Prime: Amazon heavily promotes its subscription service, Amazon Prime,
which offers benefits like free two-day shipping, access to streaming services, exclusive
deals, and more. This program aims to increase customer loyalty and drive repeat
purchases.
● Recommendations and Personalization: Amazon utilizes data analytics and algorithms
to provide personalized product recommendations to customers. They leverage customer
browsing history, purchase behavior, and similar customer profiles to suggest relevant
products, driving cross-selling and upselling opportunities.
2. Distribution Channels:
Amazon primarily operates through its online platform, Amazon.com, serving customers
worldwide. They own and manage a vast network of fulfillment centers and employ various
shipping methods, including their delivery fleet and partnerships with postal services and
couriers. Additionally, Amazon has expanded its physical presence through stores like
Amazon Books and Whole Foods Market.
3. Advertising Activities:
Amazon invests significantly in advertising to promote its products, services, and
programs. Recently, some notable advertising activities include:
● Television Commercials: Amazon releases television commercials that showcase the
convenience, variety, and benefits of shopping on Amazon. These commercials often
highlight specific products, services like Amazon Prime, or emphasize customer
experiences.
● Digital Advertising: Amazon employs digital advertising across various platforms,
including display ads, sponsored product listings, and video ads. They leverage customer
data and targeting capabilities to deliver relevant and personalized ads to customers as they
browse the internet.
● Prime Day: Amazon's annual sales event, Prime Day, has become a notable advertising
and promotional activity. It offers exclusive deals and discounts to Amazon Prime
members, driving customer engagement and sales.
Any company or organization that wants to add value for its stakeholders and clients must
prioritize marketing. Enhancing brand reputation and loyalty, boosting sales and revenue,
improving customer happiness and retention, and gaining a competitive edge in the market
are all made possible by marketing. By addressing social issues, increasing awareness, and
advancing social causes, marketing also contributes to a positive social impact and benefits
society. The dynamic and ever-evolving field of marketing demands ongoing education,
imagination, and ingenuity.
b. Advertising
Advertising is a form of communication that aims to persuade people to take some action
or interest in a product, service, idea, or cause. Advertising can have different purposes,
like informing, educating, entertaining, or influencing the audience. Additionally,
advertising can have a variety of effects, including raising awareness, igniting demand,
cultivating brand loyalty, or altering behavior. A variety of media, including radio,
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television, newspapers, magazines, billboards, internet, social media, can be used for
advertising.
c. The differences between Marketing and Advertising
Advertising is a particular type of promotion that employs paid methods to reach the target
audience, whereas marketing is a broader process that comprises developing,
communicating, providing, and exchanging value for customers. A variety of tactics and
actions, including market analysis, product creation, pricing, distribution, and
communication, are included in marketing. Among the components of communication are
public relations, sales promotion, personal selling, and advertising. The goal of advertising
is to encourage the audience to take an interest in or action regarding a product or service.
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media marketing tools. Businesses can use social media marketing tools to develop
their following, attract more customers, create leads, and improve conversion rates.
Some examples of social media marketing tools are HubSpot Social Media
Software, Buffer, Hootsuite, BuzzSumo, and Iconosquare.
Lead capture and conversionThese are the kinds of tools that companies use to draw
in visitors and turn them into leads, subscribers, or buyers. Businesses may design
and optimize landing pages, forms, pop-ups, quizzes, surveys, and chatbots with the
use of lead capture and conversion tools. Businesses may expand email lists, gather
feedback, qualify leads, and enhance website conversions with the aid of lead
capture and conversion solutions. Some examples of lead capture and conversion
tools are HubSpot Lead Capture Tools, Unbounce, Leadpages, Typeform, and Drift.
Advertising: This type of paid advertising entails placing advertisements across a
range of platforms, including websites, applications, social media platforms, and
search engines. Businesses may create, manage, and optimize advertising
campaigns with the use of advertising technologies. Businesses can use advertising
technologies to improve brand awareness, generate leads, drive sales, reach and
target the correct audience, and track outcomes. Some examples of advertising tools
are HubSpot Ads Software, Google Ads, Facebook Ads, AdRoll, and WordStream.
Search engine optimization (SEO): This is the process of increasing a website's
volume and quality of naturally occurring search engine traffic. Businesses can use
SEO tools to research keywords, evaluate rivals, improve the content of their
websites, track their performance, and find and address technical problems.
Businesses may improve website exposure, drive more traffic, create leads, and
increase conversions by utilizing SEO tools to help them rank higher on search
engine results pages. Some examples of SEO tools are HubSpot SEO Tools, Ahrefs,
SEMrush, Moz, and Keywords Everywhere.
3. Samsung
Samsung is a South Korean company that makes various products and services, from
electronics to biologics. It started as a trading company in 1938 and expanded into different
industries over time. It is a global leader in innovation and quality, with a vision to inspire
the world and shape the future. It also cares about the social and environmental impact of
its business.
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a. The marketing mix
Product: Samsung offers a wide range of products, such as smartphones, tablets,
TVs, laptops, cameras, home appliances, and more. Samsung is known for its
innovation, quality, design, and features. Samsung products are designed to meet
the needs and wants of different segments of customers, such as premium, mid-
range, and budget. Samsung also invests heavily in research and development to
create new products and improve existing ones. Samsung has a strong brand image
and reputation in the global market.
Price: Samsung uses different pricing strategies for different products and markets.
For its high-end products, such as the Galaxy S and Note series, Samsung uses a
skimming pricing strategy, which means setting a high price initially to attract
customers who are willing to pay more for the latest technology and features. This
helps Samsung to maximize its profits and recover its costs quickly. For its mid-
range and low-end products, such as the Galaxy A and M series, Samsung uses a
competitive pricing strategy, which means setting a price that is similar or lower
than the competitors to gain market share and increase sales volume. This helps
Samsung to cater to the price-sensitive customers and compete with other brands,
such as Xiaomi, Oppo, and Vivo.
Place: Samsung has a wide and efficient distribution network that covers over 75
countries. Samsung sells its products through various channels, such as online
platforms, retail stores, authorized dealers, and service providers. Samsung also has
its own e- commerce website and app, where customers can buy products directly
from the company. Samsung also has its own physical stores, such as Samsung
Experience Stores and Samsung Digital Plazas, where customers can experience
and interact with the products before buying them. Samsung also has a global
network of service centers, where customers can get after-sales support and
assistance.
Promotion: Samsung uses various promotional tools and techniques to
communicate its value proposition and create awareness, interest, desire, and action
among its target audience. Samsung uses advertising, such as TV commercials, print
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ads, online ads, and billboards, to showcase its products and features. Samsung also
uses sales promotion, such as discounts, coupons, cashback, and free gifts, to
stimulate sales and encourage repeat purchases. Samsung also uses public relations,
such as press releases, sponsorships, and events, to enhance its brand image and
reputation. Samsung also uses personal selling, such as sales representatives, to
persuade and assist customers in buying its products. Samsung also uses digital
marketing, such as social media, content marketing, email marketing, and influencer
marketing, to engage and interact with its customers and prospects.
The marketing mix of Samsung is a result of its market research, customer analysis,
competitor analysis, and environmental analysis. Samsung adapts its marketing mix
according to the changing needs and preferences of its customers and the dynamics of the
market. Samsung’s marketing mix helps it to achieve a competitive advantage and a loyal
customer base in the global market.
b. The distribution channels
The distribution channels of Samsung are the ways that Samsung delivers its products to
its customers. According to a report, Samsung uses a variety of distribution channels,
including:
Retail stores: Samsung has its own physical stores, such as Samsung Experience
Stores and Samsung Digital Plazas, where customers can experience and interact with the
products before buying them. Samsung also sells its products through third-party retailers,
such as big box department stores, specialized electronics or appliance stores, and network
carriers.
Online stores: Samsung has its own e-commerce website and app, where customers
can buy products directly from the company. Samsung also sells its products through online
platforms, such as Amazon, Flipkart, and JD.com.
Wholesalers and distributors: Samsung has a network of wholesalers and
distributors that help it reach customers in different markets, especially in emerging and
rural areas. These channels include wholesalers that resell products to smaller retailers,
distributors that supply products to retail stores, and dealers that handle key accounts and
corporate sales.
Service centers: Samsung has a global network of service centers, where customers
can get after-sales support and assistance. These service centers provide warranty, repair,
and maintenance services for Samsung products.
Samsung’s distribution strategy is to maximize its global reach, customer convenience, and
logistics efficiency using all possible and relevant distribution channels. Samsung adapts
its distribution channels according to the changing needs and preferences of its customers
and the dynamics of the market. Samsung’s distribution channels help it to achieve a
competitive advantage and a loyal customer base in the global market.
c) Advertising activities recently
These are some of the recent and most impressive advertising activities of Samsung:
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Samsung Galaxy S21 Ultra 5G: The Epic Everyday: This is a TV commercial that
showcases the features and benefits of the Samsung Galaxy S21 Ultra 5G smartphone, such
as the 8K video recording, the 108 MP camera, the 100x zoom, the 5G connectivity, and
the S Pen. The commercial uses stunning visuals, catchy music, and a voice-over that says
“This is not a smartphone. This is the epic everyday”. The commercial aims to highlight
how the Samsung Galaxy S21 Ultra 5G can make everyday moments epic and
extraordinary.
Samsung Galaxy Z Fold3 5G: Unfold Your World: This is a digital campaign that
introduces the Samsung Galaxy Z Fold3 5G, the first foldable smartphone with an
underdisplay camera and S Pen support. The campaign uses a microsite, a video, and social
media posts to showcase the design, features, and benefits of the Samsung Galaxy Z Fold3
5G, such as the immersive 7.6-inch display, the multitasking capabilities, the water
resistance, and the durability. The campaign also invites users to explore the Samsung
Galaxy Z Fold3 5G in 3D and to pre-order the device with exclusive offers.
Samsung Galaxy Buds2: Sound That Moves You: This is a digital campaign that
launches the Samsung Galaxy Buds2, the wireless earbuds with active noise canceling and
ambient sound modes. The campaign uses a video, a microsite, and social media posts to
emonstrate the sound quality, comfort, and style of the Samsung Galaxy Buds2, as well as
the seamless onnectivity with other Samsung devices. The campaign also features
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testimonials from usic artists, such as Billie Eilish, BTS, and Dua Lipa, whoshare their
experiences and opinions about the Samsung Galaxy Buds2.
Samsung Neo QLED: See the Brilliance: This is a TV commercial that promotes
the Samsung Neo QLED, the smart TV with quantum mini LED technology and quantum
matrix technology. The commercial uses a cinematic approach, with scenes from popular
movies and shows, such as The Mandalorian, The Falcon and the Winter Soldier, and The
Suicide Squad, to illustrate the picture quality, contrast, brightness, and detail of the
Samsung Neo QLED. The commercial also uses a voice-over that says “See the brilliance.
Feel the emotion. Experience the Samsung Neo QLED.”
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Samsung Bespoke: Designed for you ,by you : This is a digital campaign that showcases
the Samsung Bespoke, the customizable refrigerator that allows users to choose the size,
color, material, and configuration of the fridge. The campaign uses a video, a microsite,
and social media posts to highlight the flexibility, functionality, and personality of the
Samsung Bespoke, as well as the environmental and social benefits of the product. The
campaign also encourages users to create their own Samsung Bespoke online and to share
their creations with the hashtag #MakeItYours
REFERENCES
1) https://www.samsung.com/vn/about-us/company-info/.
2) Advertising Strategy of Samsung (thestrategywatch.com)
3) Samsung Marketing Mix (4Ps) Analysis | EdrawMind
3. Nestle MILO
MILO is a chocolate malt beverage that is made by Nestle, one of the world’s largest food
businesses. The company was launched in Australia in the early 1930s and has since
become a popular drink in many countries around the world.
a) The marketing mix
Product: MILO is a chocolate-flavored powder product that can be made with cold or hot
water or milk. It provides the required vitamins and minerals to encounter the energy and
nutrition demands of teenagers. The brand is sold as a powder product in a green tin, often
relating to various sporting activities. In some places, it’s also available as a premixed
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beverage, and it’s been turned into a breakfast cereal, chocolate candy, and a
macromolecule shake.
In the product development group, the Nestle Milo focuses on the following areas:
Continuous innovation, research, and development to enhance the product’s quality which
further enhances the product’s effectiveness. Product availabilities in different sizes
provide larger options to the end-users to get products. Milo also focuses on an eco-
efficient packaging approach that creates differentiation. So, let’s get to know about the
pricing strategy of Milo.
Price: The pricing strategy of MILO varies from country to country. In some countries, it
is priced higher than other chocolate malt beverages, while in others, it is priced lower. The
pricing strategy is influenced by factors such as competition, production costs, and
consumer demand.
The brand focuses on the concept of other pricing approaches based on quantity discounts,
functional discounts, cash discounts, seasonal interests, and offers, direct and indirect
business offers and benefits, geographical pricing strategies that include free onboard
pricing procedures, zone pricing methods, flexible and single pricing, and other customized
pricing methods.
Place: MILO is sold in many countries around the world. It is available in supermarkets,
convenience stores, and online retailers. The distribution channels used by Nestle to make
MILO available to customers vary from country to country.
Promotion: MILO is promoted through various channels such as television, print, and
online media. The brand has also been associated with various sporting events and
activities. In some countries, MILO has sponsored sports teams and events.
Milo's main promotional activities include:
Buy milo give gifts (swimming goggles, school supplies, hot and cold glasses)
Buy 2 get 1 free Minigame program for parents and children, with gifts.
Collect scratch cards, redemption sports cards
Discount promotion when buying
Freeship crates on Shopee Scan the code on the teen milo lid to earn redemption points
b) The distribution channels
According to a report, Nestle MILO uses two channels, retailers and wholesalers, to
distribute its products to end-users. These channels provide other support functions to the
company that involve transaction function, logistic function, and facilitating function that
improve the overall frequency of order processing in shorter time.
Online retailers: Milo is available on various online platforms such as Amazon, Walmart,
and Nestle’s own e-commerce website. MILO maintains an official website that serves as
a central hub for information about its products, nutritional content, and recipes. The
website also includes an e-commerce section for online sales. MILO actively participates
on major social media platforms such as Facebook, Instagram, Twitter, and YouTube.
These channels are used to connect with consumers, share engaging content, and respond
to inquiries.
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Influencer Partnerships: Milo collaborates with fitness and parenting influencers who
align with their target demographics. These influencers create content featuring Milo as a
nutritious and energy-boosting addition to their daily routines. These partnerships leverage
the influencer’s credibility and reach. Milo partnered with a well-known fitness influencer
who shared her daily workout routines and how she includes Milo as a post-workout
recovery drink. Her posts and videos not only showcased the product but also highlighted
its role in an active lifestyle.
c) Advertising activities recently
MILO - GROW WITH SPORTS: In 2017, Nestle MILO launched a national advertising
campaign called ‘MILO - GROW WITH SPORTS’. The campaign promoted MILO Ready
to Drink, a cocoa-malt milk beverage crafted specially for growing children, with less than
10 grams of added sugar per pack (180 ml).
MILO Moments Campaign: Nestle MILO launched the ‘MILO Moments’ campaign in
January 2022. The campaign rewards 1000 winners each week for three months with sports
and educational equipment such as laptops, tabs, reloads, scooters, bikes, skateboards,
basketballs, footballs, skipping ropes, shoes, and trampolines.
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Mix It Up Campaign: In 2023, Nestle MILO launched the ‘Mix It Up’ campaign in
Australia. The campaign aimed to refamiliarize teens and young adults with MILO while
also introducing them to MILO Pro, a new protein product. The campaign reframed the
popular drink as beyond just a beverage and promoted it as a portal of self-expression,
individualism, and personal taste. The campaign was promoted through various channels
such as digital platforms, social media, and OOH.
REFERENCES
1. Marketing mix - Nestle Milo The report will contain in depth (studylib.net)
2. https://iide.co/blog/marketing-mix-of-milo/#About_Milo
3. https://www.nestlemilo.com.vn/gia-dinh-milo
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REFERENCES
https://fchat.vn/blog/chi-phi-chay-quang-cao-facebook.html#h2_3
https://business.instagram.com/boost-instagram-posts/get-started?locale=vi_VN
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