Scribd Logo
Upload

Welcome to Scribd!

  • Rhealyn Detera

    Uploaded by

    sofiakyla.dgmacarasig
    3 views2 pages
    Rhealyn Deterra seeks a challenging position where she can utilize her skills and continue growing. She has over 5 years of experience in customer service roles, including processing utility bills, addressing tenant concerns, and assisting clients. Deterra is fluent in English and Filipino, adaptable to working under pressure, and proficient in Microsoft Office. She holds a bachelor's degree in business administration from Rizal Technological University.

    Original Description:

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    Rhealyn Deterra seeks a challenging position where she can utilize her skills and continue growing. She has over 5 years of experience in customer service roles, including processing utility bills, addressing tenant concerns, and assisting clients. Deterra is fluent in English and Filipino, adaptable to working under pressure, and proficient in Microsoft Office. She holds a bachelor's degree in business administration from Rizal Technological University.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    3 views2 pages

    Rhealyn Detera

    Uploaded by

    sofiakyla.dgmacarasig
    Rhealyn Deterra seeks a challenging position where she can utilize her skills and continue growing. She has over 5 years of experience in customer service roles, including processing utility bills, addressing tenant concerns, and assisting clients. Deterra is fluent in English and Filipino, adaptable to working under pressure, and proficient in Microsoft Office. She holds a bachelor's degree in business administration from Rizal Technological University.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 2

    RHEALYN DETERA

     deterarhealyn@gmail.com
     09198610235
     2196 N. Cuevas Street Kalawaan, Pasig City

    Objective
    I seek challenging opportunities where I can fully use my skills and to grow. I also seek for additional knowledge and experience as an
    individual and as an employee.
    Experience
    Meralco Taguig Auxillary Business Center
    November 26, 2018 - On-The-Job Trainee
    April 10,2019 - Calling and texting customers regarding their transaction history availability
    - Promoting the Meralco Online App thru text messaging or directly to the customers
    - Processing and checking the contracts of the for new connection or reconnection of power
    - Sorting of files and encoding
    - Processing and creating of work orders for new connection or reconnection of power for business
    establishment, house or unit condominiums.
    Global Strategic Business Process Solutions
    June 2019 - August Client Support Specialist
    2021 - Making and receiving calls
    - Reviewing and processing payments for the utility bills; electricity, water and gas
    - Reviewing history of overpaid, underpaid and current balance of the bills
    - Addressing calls of the tenants regarding property maintenance concerns; water leakage, sewer problems,
    appliances repair,etc. and processing payments for grass cutting and pool cleaning
    - Creating tickets and work orders, and assigning vendors or service providers to fix the concerns of
    the tenants.

    Autohub Group of Companies


    September 6, 2021 - Financing and Insurance Coordinator
    April 8, 2022 - Maintaining and monitoring Insurance files
    - Responding to emails, call inquiries and concern
    - Verification of the status of payments of the customers.
    Lhoopa Inc.
    April 19, 2022 - April 21, Customer Experience Associate
    2023 - Answering inquiries/request through emails, text messages, FB messenger and phone calls
    - Escalating concerns and assigning tickets to different departments
    - Conducting survey thru call with Moved In Clients regarding their experience with the company's services
    - Assisting clients with the turnover papers of their unit/s

    Education
    2004-2010 Kalawaan Elementary School
    Elementary

    2010-2014 San Joaquim-Kalawaan High School


    High School

    2015-2019 Rizal Technological University


    Bachelor of Science in Business Administration Major in Operations Management

    Skills
    I am able to communicate communicate in two languages: Filipino and English

    Can work with team or individually

    Adaptability to work under pressure

    I can operate office machines such as computer, photocopying machine and printer

    Knowledgeable enough to use Microsoft Office

    Adaptability and Flexibility

    From JobStreet.com
    From JobStreet.com

    You might also like