M unicipa l Governme nt

Of B urgos, Ilocos S ur

MUNICIPAL GOVERNMENT
OF BURGOS, ILOCOS SUR

CITIZEN’S CHARTER
2022, First Edition

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 M unicipa l Governme nt
Of B urgos, Ilocos S ur

Office of the Sanggunian Bayan

External Services

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 M unicipa l Governme nt
Of B urgos, Ilocos S ur

1. ISSUANCE OF LEGISLATIVE DOCUMENTS

Legislative documents are adopted resolutions, enacted ordinances, minutes of
meetings, historical date and other documents under the custody of the Office of the
Secretary to the Sangguniang Bayan made available for educational and for public use.
It shall include the issuance of History of the LGU and Tourism facts and data.

Office: SANGGUNIANG BAYAN OFFICE

Classification:
Type of transaction:
Who may avail:
CHECKLIST OF REQUIREMENTS
Communication Letter
SIMPLE
G2C
All concerned parties
FROM WHERE TO SECURE
school, agencies concerned

AGENCY PERSON
FEES TO BE PROCESSING
CLIENT STEPS ACTION RESPONSIBLE
PAID TIME
1. Register in the 1. Validate Secretary to the
logbook and state request. 3 minutes Sangguniang
the purpose. Duly signed Bayan
request form.

2. Wait the while 2. Prepare the Secretary to the

the requested requested 5 minutes Sangguniang
document is document. Bayan
prepared.
3. Pay the 3. Issue Official Secretary’s
Revenue
corresponding fee. Receipt fee: 5 minutes
Collection Clerk
P132.82
III
4. Receive the 4. Release the 10 seconds Secretary to
requested document. the
document. Sangguniang
Bayan
TOTAL P132.82 13 minutes &
10 seconds

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 M unicipa l Governme nt
Of B urgos, Ilocos S ur

2. ISSUANCE OF TRICYCLE PERMIT/FRANCHISE

Tricycle Franchise in needed for the operator/driver to legally transport
passengers and avail of services by the municipal with in the locality.

Franchise is valid for three (3) years.

• A. Renewal
Office: SANGGUNIANG BAYAN OFFICE
Classification: SIMPLE
Type of transaction: G2C
Who may avail: Tricycle Drivers
CHECKLIST OF REQUIREMENTS FROM WHERE TO SECURE
Community Tax Certificate Brgy. Treasurer/ Mun. Treasurer’s
Office
Barangay Clearance Respective Barangay
Police Clearance PNP
Copy of previously approved MTOP/Franchise SBO

AGENCY PERSON
FEES TO BE PROCESSING
CLIENT STEPS ACTION RESPONSIBLE
PAID TIME
1. Register in the 20 seconds
logbook.
2. Submit the required Verify the 50 seconds Local
documents documents Legislative
submitted & Staff Employee
interview the client. II

3. Wait while the permit Prepare the permit. 5 minutes Local

is being prepared. Legislative
Staff Employee
II

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 M unicipa l Governme nt
Of B urgos, Ilocos S ur

4. Pay the Issue Official Application 3 minutes Revenue

corresponding fee. Receipt fee- Collection
P177.87, Clerk III
PNP
Clearance-
P185.49,
Parking
fee-
P399.30,
Annual
Tax-
P177.87,
Mayor’s
Permit-
P177.87,
MTOP-
P177.87,
SRF-
P177.87,
Sticker’s
Fee-63.52,
Franchise
Fee-
P444.68
Plate
P200.00
5. Bring the Sign/approve the 5 minutes Municipal
application form to the permit Mayor
SBO for approval
Record the 2 minutes Local
necessary details Legislative
such as OR No., Staff Employee
amount paid and II
date
6. Receive the Release the 2 minutes Local
approved permit approved permit. Legislative
Staff Employee
II
TOTAL P1,972.10 18 minutes
10 seconds

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 M unicipa l Governme nt
Of B urgos, Ilocos S ur

• B. For Installment / Green Plated Motorcycle

Office: SANGGUNIANG BAYAN OFFICE
Classification: SIMPLE
Type of transaction: G2C
Who may avail: Tricycle Drivers
CHECKLIST OF REQUIREMENTS FROM WHERE TO SECURE
Community Tax Certificate Brgy. Treasurer/Mun. Treasurer’s
Office
Barangay Clearance Respective Barangay
Police Clearance PNP
Official receipt from motorcycle distributor Company/ Distributor
Original & Photocopy of Official Receipt from Land Land Transportation Office
Transportation Office Original & Photocopy of Official
Receipt from Land Transportation Office
Original & photocopy of Certificate of Registration Land Transportation Office

AGENCY PERSON
FEES TO BE PROCESSING
CLIENT STEPS ACTION RESPONSIBLE
PAID TIME
1. Register in the
logbook. 20 seconds
2.Submit the needed Verify the
documents requirements & Local
interview the 2 minutes Legislative
client. Staff Employee
II
3. Wait while the Prepare the
Franchise is being franchise. Advice Local
prepared. the applicant to Legislative
Additional pay the fees. Staff Employee
Requirements: 3 minutes II

3.1 Original &

Photocopy of Official
Receipt from Land
Transportation Office

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 M unicipa l Governme nt
Of B urgos, Ilocos S ur

3.2 Original &

photocopy of
Certificate of
Registration

4. Pay the Issue Official PNP 3 minutes Revenue

corresponding fee. Receipt Clearance- Collection Clerk
P185.49 III
Franchise
Fee-
P444.68
5. Bring the application 5.1 Sign/approve 5 minutes Municipal
form to the SBO for the permit Mayor
approval.
5.2 Record the 2 minutes Local
necessary details Legislative
such as OR No., Staff Employee
amount paid and II
date
6. Receive the Release the 30 seconds Local
Franchise. approved Legislative Staff
Franchise. Employee II
7. Proceed to LTO for Advise the 1 day Local
yellow plate application to Legislative Staff
application. come back and Employee II
submit the yellow
plate receipt from
Land
Transportation
Office.
TOTAL P630.17 1 day 15
minutes 50
seconds

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 M unicipa l Governme nt
Of B urgos, Ilocos S ur

• C. For Yellow Plated Motorcycle

Office: SANGGUNIANG BAYAN OFFICE
Classification: SIMPLE
Type of transaction: G2C
Who may avail: Tricycle Drivers
CHECKLIST OF REQUIREMENTS FROM WHERE TO SECURE
Community Tax Certificate Brgy. Treasurer/Mun. Treasurer’s
Office
Barangay Clearance Respective Barangay
Police Clearance PNP
Official receipt from motorcycle distributor Company/ Distributor
Original & Photocopy of Official Receipt from Land Land Transportation Office
Transportation Office Original & Photocopy of Official
Receipt from Land Transportation Office
Original & photocopy of Certificate of Registration Land Transportation Office

AGENCY PERSON
FEES TO BE PROCESSING
CLIENT STEPS ACTION RESPONSIBLE
PAID TIME
1. Register in the 20 seconds
logbook.
2.Submit the needed Verify the 2 minutes Local
requirements: requirements & Legislative
interview the Staff Employee
client. II

3.Wait while the Prepare the 3 minutes Local

Franchise is being franchise. Legislative
prepared. Staff Employee
II

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 M unicipa l Governme nt
Of B urgos, Ilocos S ur

4. Pay the Issue Official Fees: 3 minutes Revenue

corresponding fee. Receipt Application Collection
fee- Clerk III
P177.87,
PNP
Clearance-
P185.49,
Parking fee
P399.30
Annual Tax
P177.87
Mayor’s
Permit
P177.87
MTOP
P177.87
SRF-
P177.87
Sticker’s
Fee-
P63.52
Franchise
Fee-
P444.68
Plate
P200.00

5. Bring the application 5.1 Sign/approve 5 minutes Municipal

form to the SBO for the permit Mayor
approval.
5.2 Record the Local
necessary details Legislative
such as OR No., 2 minutes Staff
amount paid and Employee II
date
6. Receive the Release the Local
Franchise. approved 1minute Legislative
Franchise. Staff Employee
II
TOTAL P2,182.34 16 minutes
20 seconds

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 M unicipa l Governme nt
Of B urgos, Ilocos S ur

• D. Issuance of Certificate of Termination of Registration of the Motor

Vehicle Unit Registered for-hire
Office: SANGGUNIANG BAYAN OFFICE
Classification: SIMPLE
Type of transaction: G2C
Who may avail: Tricycle Drivers
CHECKLIST OF REQUIREMENTS FROM WHERE TO SECURE
Original & Photocopy of Official Receipt from Land Land Transportation Office
Transportation Office
Original & photocopy of Certificate of Registration Land Transportation Office

AGENCY PERSON
FEES TO BE PROCESSING
CLIENT STEPS ACTION RESPONSIBLE
PAID TIME
1. Register in the 20 seconds
logbook.
2.Submit the needed Verify the 1 minute Local
requirements requirements. Legislative
Staff Employee
II

3. Wait while the Prepare the 3 minutes Local

Certification is being Certification. Legislative
prepared. Staff Employee
II
4. Pay the Issue Official 3 minutes Revenue
corresponding fee. Receipt P132.82 Collection
Clerk III

5. Bring the 5.1 Sign 1 minute Local

Certification to the document & affix Legislative
SBO for approval. seal Staff
minute Employee II
5.2 Record the
necessary details
such as OR No.,

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 M unicipa l Governme nt
Of B urgos, Ilocos S ur

amount paid and

date

6. Receive the Release the

Certification approved minute Local
Certification Legislative
Staff
Employee II
TOTAL P132.82 10 minutes
20 seconds

3. ADMINISTRATIVE INVESTIGATION CASES AGAINST ELECTIVE

BARANGAY OFFICIALS
Office: SANGGUNIANG BAYAN OFFICE
Classification: SIMPLE
Type of transaction: G2C
Who may avail: All concerned parties
CHECKLIST OF REQUIREMENTS FROM WHERE TO SECURE
Duly signed & accomplished verified complaint The complainant
Proof of payment of filing fee Municipal Treasurer’s Office

AGENCY PERSON
FEES TO PROCESSING
CLIENT STEPS ACTION RESPONSIBLE
BE PAID TIME
1. Register in the 20 seconds Complainant
logbook.
2.1 Submit the copy Verify the 1 minute Local Legislative
of complaint for requirements as Staff Employee II
verification as to per Municipal
Signature of Ordinance No. Complainant
Complainant and 13, s. 2020.
Lawyer

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 M unicipa l Governme nt
Of B urgos, Ilocos S ur

3. Pay the Issue Official Filing fee- 3 minutes Revenue

corresponding filing Receipt P500.00 Collection Clerk III
fee.
4. Present the proof of Calendar the 1 minute Local Legislative
payment to the SBO complaint for Staff Employee II
staff appropriate
action Complainant
TOTAL P500.00 5 minutes &
20 seconds

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