#HumanCenteredDesign

Design Thinking In action

#TheChewataWay
The D.School Design Thinking Process
 What methods will you use
to develop your idea?

Categories ● Hardware

● Websites
Each coder/innovator
uses different methods ● Mobile Apps
of tech ● Games and Animations
Creative
Confidence
Design thinking is a
methodology…

➔ of solving Complex Problems

➔ of creating Solutions/Products
➔ of meeting People’s Needs
Way of Thinking
Life Style
What makes a great
design thinker?
 Understand the PEOPLE

WHO
 BENEFICIARY

TEAM

CLIENT USER
 Recognize VALUE, Measure MERIT
Value = Priceless
MERIT = Vision Alignment + Skill Set + Time Invested
MOTIVE is the KEY
MOTIVE is MOTIVATION
 ○ Practice Daily
○ facial expressions/body
language
○ Listen

Empathy ○
○
Empathy interviews
Immersion
○ what, how, and why?
 Necessity

Empathy
Meaning

Feeling
“What If?”
It’s both deductive and
abductive and is fueled
by hard empathy.
Predict the past:
Being deductive means using
past knowledge to
solve current problems.
Remember the future:
Being abductive means
imagining and visualizing a future
that should yet exist.
 Construct a point of
view that is based
on user needs and
insights
What?
Reframe the problem
 Brainstorm and come
up with creative
solutions
Brainstorm
4+4=? Limited Solution
Infinite Solution ?+?=8
Chindogu:
Connect +
Combine
 Build a
representation or
pretotype* of your

Pretotype
ideas
Elmo’s
Monster
Maker App
 Discover your
challenges and
correct errors
Sometimes you win.
Sometimes you learn!
“L” is for earning

The Illusion of
Wisdom gap
Truth is always Learning
Relative
It’s the willingness
to fail early and fail
often.
Creative
Confidence
Innovation is a
byproduct of
Design Thinking.
Entrepreneurs are not
puzzle builders, they're
quilt makers.
Samuel P. Langley vs.
The Wright Brothers