University of La Salette c.

Avoidance- Avoidance
Santiago City d. Multiple Approach
College of Criminal Justice Education 10. Mary has an argument with her boss, but remains
calm while at work. When she gets home that evening,
Name: she yells at her spouse and children. Which defense
Date: mechanism is Mary displaying?
Course/Year/Section: a. Rationalization c. Reaction Formation
Score: b. Denial d. Displacement
11. Which of the following occurs when glucose in the
Dispute Resolution and Crisis Management blood falls below levels necessary for normal and
I. MULTIPLE CHOICES efficient brain functioning?
DIRECTION: Read and analyze the questions carefully a. Diabetes c. Hypertension
then choose the best answer given. Put your answers to b. Glucose syndrome d. None of these
the sheet provided. Use Capital letter for your answer. 12. What theory defines crime as the political concept
Erasures, double answer and any forms of correction is designed to protect the power and position of the
invalid. upper classes at the expense of the poor?
1. Which is among the following needs a higher level of a. Radical theory
arousal? b. Social Conflict theory
a. Introverts c. Neurotic c. Conflict theory
b. Extraverts d. Psychotic d. Social Disorganization theory
2. According to Freud, the____ mind includes accessible 13. In Freud’s theory, the part of the personality that
memories, which can be recalled at will. helps the individual adapt to external reality by making
a. Conscious c. Unconsious compromises between the Id, the superego, and the
b. Preconscious d. Psychic Determinism environment is the:
3. Rational Choice Theory is based on the: a. Ego
a. Positivist Theory b. Pleasure principle
b. Psychodynamic Theory c. Reality principle
c. Routine Activities Theory d. Rationalization
d. Classical Theory 14. Which of the following refers to conflict with 2
4. Jessica dislikes public speaking. She stops going to goals, each with good and bad points?
school, changes jobs, and declines most social a. Approach- Approach
engagements to ensure that she does not have to speak b. Approach- Avoidance
in public. Jessica’s behavior is an example of which c. Avoidance- Avoidance
defense mechanism? d. Multiple Approach
a. Denial c. Sublimation 15. Bill’s friends and family believe that he has a
b. Avoidance d. Passive-aggression drinking problem. When bill is confronted by his loved
5. Attachment with institutions/individuals hinders one ones, he claims that his drinking is not problematic.
person in committing deviant acts. This is explained by: What type of defense mechanism is Bill’s response?
a. Labelling Theory a. Repression c. Denial
b. Social Learning Theory b. Rationalization d. Displacement
c. Developmental Theory 16. What theory views that criminality is a product of
d. Social Control Theory abnormal biological or psychological traits?
6. Phobia is under: a. Trait theory
a. Neurosis c. Criminality b. Psychodynamic Theory
b. Psychosis d. All of these c. Personality Theory
7. In Psychoanalytic Theory, the defense mechanism d. Classical Theory
that involves banishing threatening thoughts, feelings, 17. Autism and Mental Retardation are examples of:
and memories into the unconscious mind is known as: a. Developmental Disorders
a. Repression c. Reality principle b. Psychosocial Stressors
b. Pleasure principle d. Rationalization c. Personality Disorder
8. To explain human behavior, social learning theorists d. Clinical syndromes
place great emphasis on cognitive variables. Social 18. Mr. X went to the doctor complaining about his
learning reflects the theory’s strong assumption that we headaches or migraines. The findings shows that he is
learn primarily by observing and listening to people physically fit. What could be the behavioral problem of
around us- Mr. X?
a. the social environment a. Neurosis c. Criminality
b. the stimulus that elicit response b. Psychosis d. All of these
c. the mental state and brain- mediation processes 19. If a victim of crime committed a crime resulting from
d. the reinforcements for behavior the impact of his/her victimization. He /She is
9. Mario was offered two scholarships coming from the considered:
top schools in the Philippines. What kind of conflict is a. Rational Actor c. Victimized Actor
this? b. Predestined Actor d. Choice Actor
a. Approach- Approach
b. Approach- Avoidance
20. The process by which the ego directs the individual coach. Jerry’s experience is an example of which type of
to express sexual and aggressive impulses in socially defense mechanism?
acceptable ways is (the): a. Acting out c. Compensation
a. Repression b. Avoidance d. Aim Inhibition
b. Pleasure Principle 31. “ You are what you eat” is under what theory?
c. Reality Principle a. Trait Theory
d. Rationalization b. Psychodynamic Theory
21. What theory combines elements of both strain and c. Personality Theory
social disorganization theories? d. Biological Theory
a. Social Structure Theory 32. What theory states that criminal behavior reflects
b. Social Deviance Theory psychological immaturity and particularly weak self-
c. Cultural Deviance Theory control in specific situations?
d. Social Process Theory a. Psychodynamic Theory
22. Paranoid, Anti-social and Borderline are examples b. Psychology Theory
of: c. Social Learning Theory
a. Developmental Disorders d. Cognitive Theory
b. Psychosocial Stressors 33. When a person shows indiscriminate giggling or
c. Personality Disorder crying, emotional flatness, monotonous voice, immobile
d. Clinical Syndromes and expressionless face and manifests highly bizarre
23. According to Hans Eyesenck, in his study about the behavior a person is suffering in what condition?
behavioral character and incidence to crime, the typical a. Suffering from neurotic behavior
extravert is one who is: b. Suffering from psychopathic behavior
a. Sociable, impulsive, optimistic and has his needs for c. Suffering from schizophrenia or psychotic behavior
excitement d. Sufferig from sexual dysfunctions
b. Reserved, quiet and cautious 34. In Freud’s theory, the part of the personality that
c. Undersized, short and untidy helps the individual adapt to external reality by making
d. Oversized, heavy and firm compromises between the Id, the superego and the
24. What factor is involved when it talks about environment is the:
inheriting intelligence, physical characteristics, etc from a. Ego c. Reality Principle
our parents? b. Pleasure principle d. Rationalization
a. Heredity c. Biological Factor 35. An example of this conflict is dilemma of the student
b. Both A and C d. Neither who is offered a stolen copy of an important final exam.
25. Which of the following is the psychological Cheating will bring guilt and reduce self-esteem, but
discomfort caused by external or internal environment? also a good grade.
a. Stress c. Anxiety a. Approach- Approach
b. Distress d. Frustration b. Approach- Avoidance
26. Which of the following refers to an intangible feeling c. Avoidance- Avoidance
that seems to evade any effort to resolve it? d. Multiple Approach
a. Fear c. Neurosis 36. If the baby cries when he/she is hungry, the
b. Anxiety d. All of these component of personality working is:
27. Greg learns that he has cancer. He begins to learn a. Id c. Ego
everything he can about illness, reading books, journal b. Superego d. Alter Ego
articles, and the latest experimental research. Greg’s 37. Which of the following is the solution for the
response to his diagnosis is what type of defense rational actor to stop offending?
mechanism? a. By increasing the penalty of offending
a. Intellectualization c. Sublimation b. By changing his environment
b. Regression d. Repression c. By reforming legislation
28. What theory views that a person, group, or d. None of these
institution has the power and ability to exercise 38. Individuals who exhibit cold, cruel, unemotional and
influence and control over others? insensitive characteristics are considered:
a. Radical Theory a. Introverts c. Neurotic
b. Social Conflict Theory b. Extraverts d. Psychotic
c. Conflict Theory 39. Which of the following describes the Caste System
d. Social Disorganization Theory of India? Caste system is the hierarchichal arrangement
29. Dante’s parents are both thieves. They are teaching of people according to social status.
Dante to steal money for additional income. What kind a. Stratification c. Codification
of family does Dante have? b. Color coding d. Separation
a. Disrupted family 40. Which of the following refers to one who behaves
b. Anti-social Family according to the norms and standards of society?
c. Discordant Family a. Person
d. None of these b. Normal person
30. Jerry’s dream is to be a professional basketball c. Average person
player. When he realizes that he is unable to fulfill his d. Abnormal person
dream, he instead becomes a high school basketball
41. Choosing to buy a car or to have a trip in Switzerland 52. Which among the following hostages during
is an example of prolonged frustration, despair and problems?
a. Approach - Approach a. Psychotics c. Prisoners
b. Approach - Avoidance b. Person in crisis d. Terrorist
c. Avoidance -Avoidance 53. Johnny attains sexual gratification by watching nude
d. Multiple Approach women. He is suffering from
42. What is the expert handling of a crisis or emergency a. Exhibitionism c. Voyeurism
to reduce or eliminate danger or damage or to like, b. Transvertism d. Fetishism
especially on the part of government? 54. The first among the rule in a hostage negotiation is:
a. Crisis management a. Demand immediate surrender
b. Crisis b. Always ask for concession for every demand grated
c. Disaster operation c. Demand the release of the hostage
d. None of these d. Select an experienced negotiator
43. When should an assault be undertaken during 55. In a hostage situation, this is absolutely non-
hostage situation? negotiable:
a. When the suspect is demanding more a. Food c. Money
b. The demands cannot be given b. Firearms d. Transportation
c. When the perpetrator starts hurting the victim 56. The courses of action in hostage negotiations are in
d. All of these the following order:
44. What should be the first thing to be done during a. Contain, isolate, demand surrender and attempt to
crisis situations? negotiate
a. Assault c. Both a and b b. Isolate, contain, demand surrender and attempt to
b. Negotiate d. None of these negotiate
45. The following are the objectives of crisis c. Contain, isolate, attempt to negotiate, and demand
management except: surrender
a. Resolve without further incident d. Attempt to negotiate, demand surrender, isolate and
b. Safety of all participants contain
c. Apprehension of all perpetrators 57. A universal tactic utilized by hostage negotiator is:
d. All of these a. Assault before negotiation
46. What is the technique for law enforcement to b. Effective use of time
communicate with people who are threatening c. Assault without negotiator
violence including barricaded subject, hostage taker, d. Demand surrender
stalkers, threats, workplace violence or person 58. The first priority in a hostage negotiation is:
threatening suicide? a. Capture of the hostage- takers
a. Crisis communication b. Save lives
b. Crisis management c. Death of the hostage- taker
c. Crisis negotiation d. Release of the hostage
d. All of these 59. In a hostage situation, this true in the so called “
47. Eros is: Stockholm syndrome” observed by criminologists in
a. Death instinct c. Survival instinct way past incidents:
b. Life instinct d. All of these a. Hostage developed positive feeling towards the
48. Thanatos is: police
a. Death instinct c. Survival instinct b. Hostage-taker develops positive feelings towards
b. Life instinct d. all of these victims
49. Which of the following refers to the most c. Hostage develops positive feeling towards their
overlooked phases of operation during terrorist captors
incidents are providing clear, concise, and timely d. Police develops aggressive action against the suspect
information briefings? 60. Law enforcement tactics in solving hostage
a. Briefings c. Assault situations consist of the following except for one which
b. Negotiation d. Secrecy of operation is discouraged:
50. In dealing with hostage situations, the law enforcer a. Use of surprise
follow a general guideline which is a part of a tested b. Use of bold face to face encounter
procedure, and essentially the first of which is: c. Use of negotiation
a. Assault using specific weapons d. Vying for time
b. Attempt to negotiate 61. Which of the following refers to the involuntary
c. Demand immediate surrender muscle spasms that cause the vagina to shut tightly so
d. Contain the situation that penetration by the male partner’s penis is
51. Jane fell in love with her first cousin, John. Despite extremely painful?
the fact that they are closely related by blood, they a. Orgasmic dysfunction c. Vaginismus
have sexual intercourse. What is this practice which is b. Dyspareunia d. Both a and b
prohibited by law? 62. Jimmy is not a gay but he loves to wear female
a. Sadism c. Incest clothing because he derives sexual pleasure by doing so.
b. Voyeurism d. Bestiality He is the suffering from:
a. Bisexualism
b. Homosexualism 74. A person who is held as a security for the fulfillment
c. Transvertism of certain demands or terms is called:
d. Troilism a. Victim c. Negotiator
63. One of the first things a negotiator does when he or b. Hostage d. Coordinator
she arrives on the scene of a hostage crisis is: 75. The calculated use of violence or threat of violence
a. Contain and isolate to attain political, religious, or ideological goals by
b. Brief the members instilling fear or using intimidation or coercion is called:
c. Negotiate at once a. Crisis c. crime
d. Find out why the person take hostage b. Strike d. terrorism
64. The primary objectives of negotiator are the 76. One day we may be cool and withdrawn and the
following except: next day, warm and sociable. This condition may fall
a. Prolong the situation into the disorder known as:
b. Ensure the safety of the hostage a. Bipolar disorder
c. Keep things cals b. Schizophrenia
d. None of these c. Psychopathic behavior
65. Gerry, a doctor, who because of frustrations forgets d. Amnesia
all of his past and takes an unexpected trip to other 77. What model of insurgency does the New People’s
country. He then, assumes a new identity. His name was Army in the Philippines is employing?
then changed to John and became fisherman. What do a. Communist model
you call this Dissociative Disorder? b. Socialust model
a. Dissociative amnesia c. Democratic model
b. Dissociative fugue d. None of these
c. Dissociative dementia 78. The following are the reasons why common criminal
d. Both a and b take hostages except:
66. The following are guidelines for police negotiators, a. Escape c. Transportation
except one. b. Money d. None of these
a. Don’t raise the aspirations or expectations of the 79. What stages is the performance of the crisis
hostage takers management plan when a crisis situation occurs?
b. Give in to all of the terrorists’ demands a. Pro- active phase c. Prediction
c. Conserve your concession b. Reactive phase d. None of these
d. Make sure you get something in return for a 80. What is known to be the oldest but commonly used
concession. terrorist tactic where target are often police,military
67. The following are qualities which must be possessed officials or political features?
by a police negotiator except one: a. Hijacking c. Ambush
a. Flexible c. Patient b. Assassination d. kidnap for ransom
b. Irrational d. Knows psychology 81. Which of the following is not include in the first
68. The following are characteristics common to responder’s action?
terrorists except one: a. Communicate feelings
a. Operate openly c. Promote fear b. Establish inner perimeter
b. Highly mobile d. Possess limited resources c. Request necessary support
69. The following are short range terrorists’ goal except d. Negotiate with the hostage taker
one: 82. Roadmaps used to maintain an operation’s sense of
a. Obtain money, weapon or equipment direction is called:
b. Cause dramtic change in the government a. Operation order c. Barricade matrix
c. Satisfy vengeance b. Briefings d. None of the above
d. Free prisoners 83. Which of the following consists of work to be
70. In dealing with the hostage taker, the negotiator performed in order to predetermine a course of victim?
should not: a. Leading c. Planning
a. Give his name b. Forecasting d. Organizing
b. Give his rank and designation 84. Which of the following take hostages for personal,
c. Give in all demands rather than ideological reasons?
d. Look friendly or accommodating a. Psychotics
71. The highest ranking field commander should not b. Common criminals
also be the chief negotiator because c. Prisoners
a. Hostage takers will be afraid d. Political terrorist
b. He is not authorized to grant concessions 85. The rules governing brainstorming sessions are the
c. Of conflict of interest as mediator and decision maker following except:
d. Hostage takers will not trust him a. Criticism of any member’s idea is expressly forbidden.
72. The last option in a hostage situation is: b. All members must be free to voice out their opinions.
a. Negotiation c. Assault Operation c. The scope of the session is limited only by the
b. Crowd control d. Negotiation problem it is called to resolve.
73. The first step in a hostage situation is: d. Wild ideas are not allowed,
a. Assault c. Crowd control 86. What personality disorder is marked by a suspicion
b. Control d. Negotiation of people in almost all situations, with no reason? They
feel that everyone is against them and are constantly 96. The one who makes complete estimate of the crisis
scanning the environment for the proof of their situation and plans his courses of actions upon arrival at
suspicions. This suspicion has drastic effects on the incident are while is in progressing of all
emotional adjustments and interferes with a. Chief negotiator
relationships? b. Tactical commander
a. Paranoid c. Schiotypal c. Fire fighting team
b. Borderline d. Schizoid d. Support unit commander
87. What personality disorder refers to social 97. In crisis management, the teams under the support
withdrawal due to intense, anxious shyness? unit are under the control of the ground commander.
a. Avoidant c. Paranoid Which is responsible for the collection and processing of
b. Borderline d. Schinoid all information needed by the on scene commander?
88. What do you call the situation that set of a. Security element
circumstances wherein a suspected law violator is b. Support unit
holding a person captive with the use of force and c. Negotiation unit
threat of violence while the police are in close contact d. Intelligence team
with the suspect and his captive? 98. An irrational fear which is fixed,intense,
a. Hostage taking uncontrollable and often has no reasonable foundation.
b. Crisis a. Phobia c. Regression
c. Mass demonstration b. Delusions d. Anxiety
d. None of these 99. It refers to the conscience of man
89. Initial reason for hostage-taking may chang. This a. Ego c. Superego
statement is: b. Id d. Spirit
a. True c. Maybe true 100. According to Frederick Hacker, these are terrorists
b. False d. Maybe false who are using terrorism to change society.
90. The incapability of an individual in making effective a. Crusaders c. Criminals
adjustment to frustration b. Crazies d. Mercenaries
a. Unhealthy reaction to frustration
b. Anxiety
c. Amnesia
d. All of the above
91. Anticipating conditions, problems and opportunities
that may be confronted during and after the incident is
called:
a. Establishing objectives
b. Forecasting
c. Scheduling
d. Establishing priorities
92. The basic plan for most physical situations includes:
a. Identifying the physical objective
b. Establish an inner perimeter
c. Establish an outer perimeter
d. All of these
93. A false belief based on an incorrect inference about
external reality and firmly sustained despite clear
evidence to the contrary and which is not related to
cultural or religious beliefs.
a. False alarms
b. Wrong perception
c. Incoherence
d. Delusion
94. To explain human behavior, social learning theorists
place great emphasis on cognitive variables. Social
learning reflects the theory’s strong assumption that we
learn primarily by observing and listening to people
around us
a. The social environment
b. The stimulus that elicit response
c. The mental state and brain mediation processes
d. The reinforcements for behavior
95. In stockholm syndrome, some of the causes why a
hostage becomes cooperative with the hostage taker is
due
a. Selfishness c. Personal affection
b. Personal grudge d. Personal interest