GROUP 1

TOPICS:
• History of Hotel
• Meaning of Hotel
• Functions of Hotel
• Types of Hotel
HISTORY
OF HOTEL
HISTORY OF HOTEL
FACILITIES OFFERING HOSPITALITY TO TRAVELLERS FEATURED
IN EARLY CIVILIZATIONS. IN GRECO-ROMAN CULTURE AND IN
ANCIENT PERSIA, HOSPITALS FOR RECUPERATION AND REST
WERE BUILT AT THERMAL BATHS.

GUINNESS WORLD RECORDS OFFICIALLY RECOGNISED JAPAN'S

NISHIYAMA ONSEN KEIUNKAN, FOUNDED IN 705, AS THE OLDEST
HOTEL IN THE WORLD.[1] DURING THE MIDDLE AGES, VARIOUS
RELIGIOUS ORDERS AT MONASTERIES AND ABBEYS WOULD
OFFER ACCOMMODATION FOR TRAVELLERS ON THE ROAD.
HISTORY OF HOTEL
THE PRECURSOR TO THE MODERN HOTEL WAS THE INN OF MEDIEVAL
EUROPE, POSSIBLY DATING BACK TO THE RULE OF ANCIENT ROME. THESE
WOULD PROVIDE FOR THE NEEDS OF TRAVELLERS, INCLUDING FOOD[2] AND
LODGING, STABLING AND FODDER FOR THE TRAVELLER'S HORSES AND FRESH
HORSES FOR MAIL COACHES.

FOR A PERIOD OF ABOUT 200 YEARS FROM THE MID-17TH CENTURY,

COACHING INNS SERVED AS A PLACE FOR LODGING FOR COACH TRAVELLERS
(IN OTHER WORDS, A ROADHOUSE). COACHING INNS STABLED TEAMS OF
HORSES FOR STAGECOACHES AND MAIL COACHES AND REPLACED TIRED
TEAMS WITH FRESH TEAMS.
COACHING INNS
HISTORY OF HOTEL
THE YEAR 1829 IS CONSIDERED A LANDMARK IN THE TIMELINE
OF THE AMERICAN HOSPITALITY INDUSTRY, AS IT WAS THE
YEAR WHEN THE FIRST LUXURY HOTEL, TREMONT HOTEL, WAS
CONSTRUCTED IN BOSTON, MASSACHUSETTS.

IT WAS A REMARKABLE PLACE THAT SET MANY “FIRSTS” FOR

THE INDUSTRY. MOST NOTABLY, IT WAS THE FIRST HOTEL
WITH INDOOR PLUMBING AND INDOOR TOILETS AND BATHS. IT
WAS ALSO THE PIONEER IN TERMS OF PROVIDING A
RESTAURANT, A BAR, AND A BILLIARD ROOM.
THE TREMONT HOUSE
MEANING
OF HOTEL
MEANING OF HOTEL
THE WORD "HOTEL" IS DERIVED FROM THE
FRENCH WORD " HÔTEL ," WHICH REFERRED TO
A FRENCH VERSION OF A BUILDING SEEING
FREQUENT VISITORS AND PROVIDING CARE,
RATHER THAN A PLACE OFFERING
ACCOMMODATION.
MEANING OF HOTEL
A HOTEL IS AN ESTABLISHMENT THAT PROVIDES
PAID LODGING ON A SHORT-TERM BASIS. FACILITIES
PROVIDED INSIDE A HOTEL ROOM MAY RANGE FROM
A MODEST-QUALITY MATTRESS IN A SMALL ROOM
TO LARGE SUITES WITH BIGGER, HIGHER-QUALITY
BEDS, A DRESSER, A REFRIGERATOR, AND OTHER
KITCHEN FACILITIES, UPHOLSTERED CHAIRS, A FLAT-
SCREEN TELEVISION, AND EN-SUITE BATHROOMS.
FUNCTIONS
OF HOTEL
FUNCTIONS OF HOTEL
1. Front Office Department
2. Housekeeping Department
3. Food and Beverage Department
4. Engineering and Maintenance Department
5. Accounts and Credits Department
6. Human Resources (HR) Department
7. Security Department
1. Front Office Department

THIS DEPARTMENT IS RESPONSIBLE FOR HANDLING

GUESTS' CHECK-IN AND CHECK-OUT, TAKING
RESERVATIONS, ANSWERING GUESTS' QUESTIONS, AND
PROVIDING INFORMATION ABOUT THE HOTEL AND
SURROUNDING AREA. THEY ALSO HANDLE GUESTS'
COMPLAINTS AND REQUESTS.
2. Housekeeping Department

THIS DEPARTMENT IS RESPONSIBLE FOR

CLEANING AND MAINTAINING GUEST
ROOMS, PUBLIC AREAS, AND BACK AREAS
OF THE HOTEL. THEY ENSURE THAT THE
HOTEL IS CLEAN AND PRESENTABLE AT
ALL TIMES.
3. Food and Beverage Department

FOOD AND BEVERAGE DEPARTMENT: THIS

DEPARTMENT PROVIDES FOOD AND DRINKS
SERVICE TO GUESTS. THEY ENSURE THAT
GUESTS RECEIVE HIGH-QUALITY MEALS, SERVE
CULINARY AND CUSTOMER SERVICE, ARRANGE
DINING TABLES, AND MAINTAIN CLEANLINESS
OF THE DINING ROOM, KITCHEN, AND CUTLERIES.
4. Engineering and Maintenance
Department

THIS DEPARTMENT IS RESPONSIBLE FOR

MAINTAINING THE HOTEL'S FACILITIES AND
EQUIPMENT. THEY ENSURE THAT EVERYTHING
IS IN GOOD WORKING ORDER AND FIX ANY
PROBLEMS THAT ARISE.
5. Accounts and Credits Department

THIS DEPARTMENT IS RESPONSIBLE FOR

MANAGING THE HOTEL'S FINANCES.
THEY HANDLE BILLING, PAYMENTS, AND
OTHER FINANCIAL TRANSACTIONS.
6. Human Resources (HR) Department

THIS DEPARTMENT IS RESPONSIBLE FOR

MANAGING THE HOTEL'S EMPLOYEES.
THEY HANDLE RECRUITMENT, TRAINING,
AND EMPLOYEE RELATIONS.
7. Security Department

THIS DEPARTMENT IS RESPONSIBLE FOR

ENSURING THE SAFETY AND SECURITY OF
THE HOTEL'S GUESTS AND EMPLOYEES. THEY
MONITOR THE HOTEL'S PREMISES AND
RESPOND TO ANY SECURITY ISSUES THAT
ARISE.
TYPES OF
HOTEL
TYPES OF HOTEL
1. Chain hotels
2. Motels
3. Resorts
4. Inns
5. All-suites
6. Conference/convention center hotels
7. Extended stay hotels
TYPES OF HOTEL
8. Boutique hotels
9. Bed and breakfasts
10. Airport hotels
11. Apartment hotels or Apart-hotel
12. Business and conference hotels
13. All-inclusive hotels
14. Casino hotels
TYPES OF HOTEL
15. Golf hotels
16. Limited-service hotels
17. Lifestyle brand hotels
18. Standard hotels
19. Soft brand hotels
20. Vacation rental
21. Youth hostels
TYPES OF HOTEL
22. Hostel
23. Resort Hostel
24. Capsule hotels
25. Bunkhouse
26. Guest house
27. Eco hotel
28. Ryokan
1. CHAIN HOTELS: THESE HOTELS ARE AFFILIATED WITH A BRAND
THAT MAY HAVE STRICT GUIDELINES FOR AMENITIES AND DESIGN.
SOME CHAIN HOTELS ARE PART OF A LARGER OWNERSHIP GROUP,
WHILE OTHERS HAVE INDEPENDENT OWNERS BUT FOLLOW THE SAME
BRAND STANDARDS.

2. MOTELS: THESE ARE TYPICALLY ROADSIDE HOTELS THAT OFFER

BASIC ACCOMMODATIONS FOR TRAVELERS, OFTEN WITH PARKING
RIGHT OUTSIDE THE ROOM.

3. RESORTS: THESE HOTELS ARE DESIGNED TO PROVIDE A COMPLETE

VACATION EXPERIENCE, WITH AMENITIES SUCH AS POOLS, SPAS,
RESTAURANTS, AND ACTIVITIES.
4. INNS: THESE ARE TYPICALLY SMALLER HOTELS THAT OFFER A
MORE INTIMATE AND COZY ATMOSPHERE, OFTEN WITH A FOCUS ON
LOCAL CHARM AND CHARACTER.

5. ALL-SUITES: THESE HOTELS OFFER LARGER ROOMS WITH

SEPARATE LIVING AREAS AND KITCHENETTES, MAKING THEM IDEAL
FOR LONGER STAYS OR FAMILIES.

6. CONFERENCE/CONVENTION CENTER HOTELS: THESE HOTELS ARE

DESIGNED TO ACCOMMODATE LARGE GROUPS FOR MEETINGS,
CONFERENCES, AND EVENTS.
7. EXTENDED STAY HOTELS: THESE HOTELS OFFER
ACCOMMODATIONS FOR LONGER STAYS, OFTEN WITH KITCHENETTES
AND OTHER AMENITIES TO MAKE GUESTS FEEL AT HOME.

8. BOUTIQUE HOTELS: THESE ARE TYPICALLY SMALLER,

INDEPENDENT HOTELS THAT OFFER A UNIQUE AND PERSONALIZED
EXPERIENCE, OFTEN WITH A FOCUS ON DESIGN AND STYLE.

9. BED AND BREAKFASTS: THESE ARE TYPICALLY SMALLER HOTELS

THAT OFFER A MORE HOMEY ATMOSPHERE, OFTEN WITH
BREAKFAST INCLUDED IN THE ROOM RATE.
10. AIRPORT HOTELS: THESE HOTELS ARE LOCATED NEAR AIRPORTS
AND ARE DESIGNED TO ACCOMMODATE TRAVELERS WHO NEED A
PLACE TO STAY BEFORE OR AFTER A FLIGHT.

11. APART-HOTELS: THESE HOTELS OFFER A COMBINATION OF HOTEL

AND APARTMENT-STYLE ACCOMMODATIONS, OFTEN WITH
KITCHENETTES AND OTHER AMENITIES.

12. BUSINESS AND CONFERENCE HOTELS: THESE HOTELS ARE

DESIGNED TO ACCOMMODATE BUSINESS TRAVELERS, OFTEN WITH
AMENITIES SUCH AS MEETING ROOMS AND BUSINESS CENTERS.
13. ALL-INCLUSIVE HOTELS: THESE HOTELS OFFER A COMPLETE
VACATION EXPERIENCE, WITH ACCOMMODATIONS, MEALS,
DRINKS, AND ACTIVITIES INCLUDED IN THE ROOM RATE.

14. CASINO HOTELS: THESE HOTELS ARE LOCATED NEAR

CASINOS AND ARE DESIGNED TO ACCOMMODATE GUESTS WHO
WANT TO GAMBLE.

15. GOLF HOTELS: THESE HOTELS INCLUDE A GOLF COURSE

AMENITY AS PART OF THEIR OPERATIONS.
16. LIMITED-SERVICE HOTELS: THESE HOTELS OFFER BASIC
ACCOMMODATIONS AND AMENITIES, OFTEN WITHOUT A FULL-
SERVICE RESTAURANT.

17. LIFESTYLE BRAND HOTELS: THESE HOTELS ARE PART OF A

GROUP OF HOTELS OPERATING UNDER THE SAME BRAND THAT IS
ADAPTED TO REFLECT CURRENT TRENDS.

18. STANDARD HOTELS: THESE HOTELS OFFER BASIC

ACCOMMODATIONS AND AMENITIES, OFTEN WITHOUT ANY
ADDITIONAL FEATURES OR SERVICES.
18. SOFT BRAND HOTELS: THESE HOTELS ARE PART OF A LARGER
BRAND BUT HAVE MORE FLEXIBILITY IN TERMS OF DESIGN AND
AMENITIES.

20. VACATION RENTALS: THESE ARE TYPICALLY PRIVATE HOMES OR

APARTMENTS THAT ARE RENTED OUT TO TRAVELERS FOR SHORT-
TERM STAYS.

21. YOUTH HOSTELS: THESE ARE BUDGET ACCOMMODATIONS THAT

OFFER SHARED DORMITORY-STYLE ROOMS FOR TRAVELERS ON A
TIGHT BUDGET.
22. HOSTEL: IDEAL FOR BUDGET TRAVELERS AND BACKPACKERS, A
HOSTEL IS AN INEXPENSIVE TYPE OF ACCOMMODATION, USUALLY
WITH SHARED BEDROOMS AND COMMUNAL FACILITIES

23. RESORT HOSTEL: A RESORT HOSTEL IS A TYPE OF

ACCOMMODATION THAT COMBINES THE FEATURES OF A RESORT AND
A HOSTEL. IT OFFERS A MORE AFFORDABLE AND SOCIAL EXPERIENCE
THAN A TRADITIONAL RESORT, WHILE STILL PROVIDING RESORT-
STYLE AMENITIES SUCH AS A POOL, FITNESS CENTER, AND ON-SITE
RESTAURANT.
24. CAPSULE HOTEL: A UNIQUE TYPE OF HOTEL THAT USUALLY PROVIDES
CHEAP, BASIC OVERNIGHT ACCOMMODATIONS IN JAPAN. CAPSULE HOTELS
ARE MADE UP OF SMALL, INDIVIDUAL SLEEPING PODS STACKED ON TOP OF
EACH OTHER

25. BUNKHOUSE: SIMILAR TO A HOSTEL, A BUNKHOUSE OFFERS SHARED

DORMITORY ACCOMMODATIONS, SHARED BATHROOMS, AND EITHER A
SIMPLE BREAKFAST OR A SHARED KITCHEN.

26. GUEST HOUSE: A GUEST HOUSE IS A KIND OF LODGING. GUEST HOUSES

ARE A TYPE OF INEXPENSIVE HOTEL-LIKE LODGING. IN OTHERS, IT IS A
PRIVATE HOME THAT HAS BEEN CONVERTED FOR THE EXCLUSIVE USE OF
LODGING. THE OWNER USUALLY LIVES IN AN ENTIRELY SEPARATE AREA
WITHIN THE PROPERTY AND THE GUEST HOUSE MAY SERVE AS A FORM OF
LODGING BUSINESS.
27. ECO HOTEL: AN ENVIRONMENTALLY FRIENDLY ACCOMMODATION
AIMING TO PROMOTE SUSTAINABLE TOURISM AND GREEN LIVING
THROUGH THE USE OF RENEWABLE ENERGY SOURCES, RECYCLED
MATERIALS, AND ORGANIC LOCALLY-SOURCED PRODUCE

28. RYOKAN: A TRADITIONAL JAPANESE INN THAT OFFERS GUESTS A

UNIQUE CULTURAL EXPERIENCE. RYOKANS TYPICALLY FEATURE
TATAMI-MATTED ROOMS, COMMUNAL BATHS, AND TRADITIONAL
JAPANESE MEALS.
THANK
YOU
REFERENCES:
HTTPS://TOURISMTEACHER.COM/THE-HISTORY-OF-THE-HOTEL-INDUSTRY-UNDERSTANDING-
TOURISM/

HTTPS://WWW.HOSPITALITYNET.ORG/OPINION/4017990.HTML
HTTPS://EN.M.WIKIPEDIA.ORG/WIKI/HOTEL

HTTPS://WWW.PERPLEXITY.AI/SEARCH/0CD55EBC-8C75-4313-9DFE-B9CAB21E32AA?S=M

HTTPS://WWW.PERPLEXITY.AI/SEARCH/71AA1C07-1D9A-4EC0-9F9B-ABE883FB1F2E?S=M

HTTPS://WWW.PERPLEXITY.AI/SEARCH/214BED13-4F5C-4D2F-8363-C17185CE899B?S=M

HTTPS://EN.M.WIKIPEDIA.ORG/WIKI/GUEST_HOUSE