Emergency Procedures

Mobile Business Company Ltd.
QHSE SYSTEM PROCEDURE

Procedure No. Title Rev No Rev Date
MBZ/EPR/QHSESP/12 EMERGENCY PREPAREDNESS AND RESPONSE 03 01.11.2022
Procedure For
Emergency Preparedness and Response
Activity Name Date Signature
Preparation MR 01ST Feb 2019
Approval Chairman 01ST Feb 2019
Page 1 of 13
TABLE OF CONTENTS
SECTION TITLE PAGE NO

NO
1.0 PURPOSE 3
2.0 SCOPE 3
3.0 REFERENCE 3
4.0 ABBREVIATIONS AND DEFINITIONS 3
5.0 RESPONSIBILITY 4
6.0 PROCESS DESCRIPTION 8
6.1 POTENTIAL EMERGENCY SITUATIONS 8
6.2 EVACUATION LAYOUT 9
6.3 EMERGENCY PREPAREDNESS PLAN 11
6.4 MOCK DRILL CALENDAR 12
6.5 MOC DRILL PROCEDURE 13
7.0 DOCUMENTATION / RECORDS 13
Page 2 of 13
1.0 PURPOSE
To establish, document, implement and maintain a documented procedure for emergency preparedness
and Response.
2.0 SCOPE
This procedure covers emergency preparedness plans in accordance with emergency situations identified
in the aspect evaluation and risk assessment
3.0 REFERENCE
Standards : ISO 14001:2015 Standard, Clause 4.4.7

BS OHSAS 18001:2007 Standard, Clause 4.4.7
4.0 ABBREVIATIONS AND DEFINITIONS
4.1 ABBREVATIONS
Refer QHSE Manual – MBZ/QHSESM/01 for list of abbreviations.
4.2 DEFINITIONS
Refer QHSE Manual – MBZ/QHSESM/01, ISO 14001:2015 and OHSAS 18001:2007 standard for list of
definitions
Page 3 of 13
5.0 RESPONSIBILITY
Primary Responsibility: Production Manager (Emergency Controller)
Secondary Responsibility: Safety Officer /
Emergency Contact Numbers

The following numbers are to be called when any of emergency situations is occurred. During Mock drill
the internal numbers are called and external numbers will not be called.
Internal
1. Emergency Contact Number
2. Emergency Controller (Production Manager)
3. Incident Controller (Safety Officer /)
4. Emergency Warden (for respective location)
5. Search & Rescue Team (Trained members for search & rescue operation for respective locations)
6. Assembly Point In charge
7. First Aid/Paramedics
8. Project & Contract Manager/Site In charge/Operations head
9. Maintenance In Charge
10. Waste Handling & Mitigation Team
External
Civil Defense – ( Contact Number)
Hospital –
Fire –
Police -
Page 4 of 13
Emergency Response Team and their responsibilities

Team Designated Responsibilities
personnel
Informant HSE officer 1) Will inform the emergency on emergency contact
number/emergency controller
Emergency Controller Production 1) Will collect the emergency details
Manager 2) Assess the nature of emergency and initiate suitable
actions to control the emergency suitably and declare
onsite / off site emergency if the situation warrants
based on the feedback of Incident Controller.
3) Take a decision of evacuation based on assessment
and inform Incident Controller for necessary
evacuation ensuring evacuation is complete and
proper
4) Co-ordinate actions for resources required, rescue,
head count, first aid, hospitalization, evacuation etc.,
5) Ensure for proper dissemination of information to
incident controller, emergency response team,
relatives, media etc.,
6) Inform the neighboring industries if required.
7) Inform off-site emergency co-coordinators
8) Seek help from outside experts if needed
9) Arrange for any mutual aid
10) Get the information that mitigation of emergency
is completed.
11) Get the head count confirmation.
12) Ensure that the decontamination works are
complete in the affected area.
13) Instruct for sounding ‘all clear’
14) Preserve evidence for further investigation
15) Comply with all statutory requirements.
16) Hold a meeting after the emergency mitigation
was over to investigate and advise remedial
measures.
17) Ensure all emergencies are documented and
CA/PA is in place to avoid recurrence.
In case of environmental emergency

Inform Incident controller to take charge of situation
and provide all required resources to control the
emergency
Incident Controller 1. Reach emergency spot and take charge of situation
Page 5 of 13
safety officer 2. Give appropriate instructions to Emergency Wardens,

Assembly Point In charge, Search &Rescue and First
Aid Team for further actions
3. Arrange safe shut down of location if needed and
ensure electrical isolation of the location.
4. Communicate requirement of additional resources to
EC and give them updates of the situation.
5. In case of after office hours and holidays hold charge
till the site main controller (EC) or responsible person
arrives at site.
6. Arrange for evacuation of persons based on the type
of emergency.
7. Arrange for transporting the victims to render first
aid.
8. Get the advice from EC and act accordingly.
9. Inform EC about the progress of the site control
activities.
10. Arrange for removal of ignition sources nearby.
11. Depending on the site conditions, advise the
firefighting actions & precautions.
12. Advise and arrange for containment measures.
13. Ensure availability of PPE, tools and appliances.
14. Co-ordinate action on evacuation of persons.
15. Overseas activities concerning maintenance -
rescue, first aid & transportation.
16. In case of environment emergency
Give appropriate instructions to Waste Handling &
Mitigation Team. Handle the situation Advise
appropriately in case of large spill.
17. Bring the situations under control
18. Arrange for decontamination of the affected area.
19. After mitigation of emergency inform EC to give all
clear signals.
20. Preserve evidence for further investigations.
21. Attend the EC’s meeting and give the inputs to
avoid such recurrences.
22. Record the recommendations and implement the
same.
Emergency Wardens safety officer 1) Emergency Wardens will be formed by the IC at the
time of emergency if needed.
2) Upon hearing the alarm as per the situation, reach
the emergency spot.
3) Follow the instructions given by Incident controller
and carry out emergency response operations.
Page 6 of 13
4) Inform Incident Controller and Site Controller in

case of any external support for firefighting or etc.
5) Assist the firefighting team or in any other external
expert’s actions
6) After putting out the fire or emergency situations,
rewind every thing
7) Report in detail to Incident Controller
First Aid Team safety officer & 1) Report to incident controller
team 2) Reach the spot
3) Get the first aid box ready
4) Get the medicine box, splints, stretcher etc.
5) Render first aid for the victim along with rescue
team
6) Take the victim to the emergency vehicle.
7) Accompany the victim till he reaches the medical
attention by a qualified medical practitioner.
8) Inform EC about the condition of the victim
Search & Rescue site supervisor & 1) Rescue team will be formed by the IC at the time of
team emergency if needed.
2) Render assistance if any victim got affected.
3) Move the victim with wheel chair / stretcher
4) Render assistance for first aides and transportation
to hospital.
5) Search if any victims left behind in the affected or
nearby area.
6) Inform people to evacuate
7) Guide to reach to safe assembly point.
8) Search in all areas to evacuate employees
9) Reach Safe Assembly point after evacuation
10) If any persons are missing, rescue Ensure that the
situations are brought under control and report to
IC
Waste Handling & Mitigation Production 1) Team for this will be formed by the EC at the time
Team Manager / site of emergency if needed.
Incharge 2) Use the spill kit
3) Carry the neutralizing agents like lime sand etc...
4) Take appropriate steps to contain any acid leaks.
Assist to take shower in case of acid spill over any
body.
5) Ensure / confirm the area is free from the
hazardous chemicals.
6) Do housekeeping works and make the area ready
for plant startup
Page 7 of 13
6.0 PROCESS DESCRIPTION

6.1 POTENTIAL EMERGENCY SITUATIONS (From Aspect Evaluation / Risk assessment)
Sl Location Type of emergency Impact / risk Probability
No
1. Fire hazard Health hazards Impact / risks occur atleast
once / twice in a year
2. Electric shock Health hazard The chance of occurring is
rare may be once in three
years
3. Major Spillage of paint Land contamination Impacts / risks occur very
Production
/ chemicals frequently
(Shop floor
4. Major injury due to Severe cuts/illness Impacts / risks occur very
/Office )
improper handling of frequently
steel & wood doors
5. Major leakage of gas Fatality Impacts / risks occur very
frequently
6. Leakage of water Resource depletion Impacts / risks occur very
frequently
Page 8 of 13
6.2 EVACUATION LAYOUT
Page 9 of 13
6.3 EMERGENCY PREPAREDNESS PLAN
Type of Emergency : Fire in offices

IMPACT / RISK : Air Pollution / Fatality
RESOURCE REQUIREMENTS : Emergency Controller, Incident controller, Emergency Wardens, Search
& Rescue Team , First Aid Team, Fire Extinguishers, Fire hydrant
systems, Training, First Aid Kit, Megaphone
Emergency Response Plan Precautions
Informant : Keep updated emergency
1. Call Emergency Controller to inform about the fire contact numbers.
Emergency Controller : Keep updated about
2. Will collect the emergency details Emergency team
3. Provide emergency details to Incident Controller and Move him to members, Fire wardens,
emergency spot First aiders
Incident Controller Keep updated about
4. Reach to emergency spot Emergency team
5. Assess the nature of emergency and initiate suitable actions to control members, Fire wardens,
the emergency suitably or inform emergency controller about evacuation. First aiders
Emergency Controller Keep updated emergency
1. Declare “Emergency” to evacuation if the situation warrants based on contact numbers such as
feedback of Incident Controller. hospital, fire brigade, and
2. Call ‘999’ Civil Defense neighbor numbers.
3. Inform the neighboring industries if required.
4. Inform off-site emergency co-coordinators
5. Seek help from outside experts if needed
6. Arrange for any mutual aid
Incident Controller Keep updated about
1. Give appropriate instructions to Emergency Wardens, Assembly Point In emergency wardens,
charge, Search &Rescue and First Aid Team for further actions search & rescue team, first
2. Arrange safe shut down of location if needed and ensure electrical aid team
isolation of the location.
3. Communicate requirement of additional resources to EC and give them
updates of the situation.
4. Arrange for transporting the victims to render first aid.
5. Get the advice from EC and act accordingly.
6. Inform EC about the progress of the site control activities.
7. Arrange for removal of ignition sources nearby.
8. Depending on the site conditions, advise the fire fighting actions &
precautions.
Page 10 of 13
Emergency Wardens Keep updated about

1. Emergency Wardens will be formed by the IC at the time of emergency if emergency evacuation
needed. layout display, emergency
2. Upon hearing the alarm as per the situation, reach the emergency spot. exit, Assembly point
3. Follow the instructions given by Incident controller and carry out
emergency response operations.
4. Inform Incident Controller and Site Controller in case of any external
support for firefighting or etc.
5. Lead search & rescue team for evacuating the people
6. Assist the fire fighting team or in any other external expert’s actions
First Aid Team Keep updated about
1. Report to incident controller emergency layout, first aid
2. Reach the spot box, hospital contact
3. Get the first aid box ready numbers
4. Get the medicine box, splints, stretcher etc.
5. Render first aid for the victim along with rescue team
6. Take the victim to the emergency vehicle.
7. Accompany the victim till he reaches the medical attention by a qualified
medical practitioner.
8. Inform EC about the condition of the victim
Search & Rescue Team Keep updated about
1. Rescue team will be formed by the IC at the time of emergency if needed. emergency evacuation
2. Render assistance if any victim got affected. layout display, emergency
3. Move the victim with wheel chair / stretcher exit, Assembly point,
4. Render assistance for first aides and transportation to hospital. employee list
5. Guide to reach to safe assembly point.
6. Search in all areas to evacuate employees
7. Reach Safe Assembly point after evacuation
8. If any persons are missing, rescue
Emergency Wardens Keep updated about
1. After putting out the fire or emergency situations, rewind every thing emergency status
2. Report in detail to Incident Controller
Search & Rescue Team Keep updated about
3. Ensure that everybody is rescued safely and report to Incident Controller employee details
Incident Controller Keep updated status of
1. Bring the situations under control incidents, head count
2. Arrange for decontamination of the affected area. details
3. After mitigation of emergency inform EC to give all clear signals.
4. Preserve evidence for further investigations.
5. Attend the EC’s meeting and give the inputs to avoid such recurrences.
6. Record the recommendations and implement the same.
Emergency Controller Keep updated about
1. Get the information that mitigation of emergency is completed. mitigation procedure, head
2. Get the head count confirmation. count, incident status
Page 11 of 13
3. Ensure that the decontamination works are complete in the affected

area.
4. Declare “All Clear” and Instruct for sounding ‘All Clear’
5. Inform the status of emergency to Chairman
6. Preserve evidence for further investigation
7. Comply with all statutory requirements.
8. Hold a meeting after the emergency mitigation was over to investigate
and advise remedial measures.
9. Ensure all emergencies are documented and CA/PA is in place to avoid
recurrence.
Employees: Keep updated about
1. Reach to Safe assembly point. emergency exit, assembly
2. Walk briskly, do not disturb others point, and emergency
3. Take visitors and contractors, if any accompanied along with you to safe evaluation layout display.
assembly point
4. Wait for instructions from Emergency Controller.
Post Emergency Procedure

5. Clear all the debris from the emergency location Hazardous waste shall be
6. Dispose the waste as per waste management procedure disposed as per waste
7. Follow incident investigation procedures management procedure
6.4 MOC DRILL CALENDAR:

The mock drill calendar will be created by Emergency Controller. The mock drill schedule will be updated
based on the following:
• Aspect evaluation and risk assessment
• Occurrence of incidents / near miss cases
• Emergency situations encountered.
• Mock drill scenarios executed.
The schedule will be prepared in mock drill calendar sheet. Depending on the mock drills executed the
frequency shall be updated in the calendar.
Page 12 of 13
6.5 MOC DRILL PROCEDURES:

The first mock drill executed shall be informed to the members within the organization. Information
shall be provided to neighboring organizations about the execution of mock drills. The mock drill shall be
executed without information within the company. The decision for conducting mock drill as per the
frequency shall be at the sole discretion of emergency controller. After execution of mock drill, the mock
drill report shall be completed by emergency controller. The gaps identified, training needed shall be
escalated and discussed in management review to avoid recurrence.
7.0 DOCUMENTATION / RECORDS
Mock Drill Calendar MBZ/HSE/F/07

Mock Drill Report MBZ/HSE/F/06
Page 13 of 13

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Mobile Business Company Ltd.

QHSE SYSTEM PROCEDURE

Activity Name Date Signature

Preparation MR 01ST Feb 2019

Approval Chairman 01ST Feb 2019

SECTION TITLE PAGE NO

Standards : ISO 14001:2015 Standard, Clause 4.4.7

4.0 ABBREVIATIONS AND DEFINITIONS

Primary Responsibility: Production Manager (Emergency Controller)

Secondary Responsibility: Safety Officer /

Emergency Contact Numbers

Emergency Response Team and their responsibilities

In case of environmental emergency

Incident Controller 1. Reach emergency spot and take charge of situation

safety officer 2. Give appropriate instructions to Emergency Wardens,

4) Inform Incident Controller and Site Controller in

6.0 PROCESS DESCRIPTION

6.2 EVACUATION LAYOUT

6.3 EMERGENCY PREPAREDNESS PLAN

Type of Emergency : Fire in offices

Emergency Wardens Keep updated about

3. Ensure that the decontamination works are complete in the affected

Post Emergency Procedure

6.4 MOC DRILL CALENDAR:

6.5 MOC DRILL PROCEDURES:

7.0 DOCUMENTATION / RECORDS

Mock Drill Calendar MBZ/HSE/F/07

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