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I

lkham Fi
rdausZul
kar
nai
n

J0A022081

Oct
ober
,23,
2023

Ms.Say
yidat
ulQosamah

Jl
.Angka12no55bl
okD

Depok,
WestJav
a

DearMs.Qosamah

Wehaver
ecei
vedy
ourl
ett
erofOct
ober22aboutt
heshor
tagei
nthenumberofpr
oduct
swe
sent
.

Weapol
ogi
zef
ort
heer
rorandwi
l
lcor
recti
ttoy
oursat
isf
act
ion.

Ourst
affi
ncorr
ectl
ygavethesender
’snamelabelwhichwassupposedt obef orKosamah
whoorder
ed4hi j
absbuti
nsteadgave5hij
absandvicev er
sabecausey ournameswer e
al
mostthesame.Wewi l
lsendyou1mor ehij
abandgi v
ey ouadiscountifyoubuyour
pr
oductagai
n.

Agai
n,wer
egrettheer
rorandapol
ogi
zef
oranyi
nconv
eni
ence.Wel
ookf
orwar
dtoser
ving
youi
nthef
uture.

Si
ncer
ely

Si
gnat
ure

I
lkham Fi
rdaus

Cust
omerSer
vice

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