Mercy Benjamin

Date of birth: 5 Apr 1995 Nationality: Nigerian (Nigeria) Gender: Female (+234) 8167288869

(+234) 8143450706 benjaminmercy7045@gmail.com www.twitter.com/@Benjaminmercy16

http://linkedin.com/in/mercy-benjamin-8831a3207 +2348143450706

80, Alafia Estate, Ajibode, UI, 200285, Ibadan, Nigeria

About me:
Hardworking, flexible and intuitive prospective graduate student who is passionate about redefining the world of
hospitality management and exploring new ideas and innovative ways to shape the industry of hospitality in
developing countries within Africa and beyond.

WORK EXPERIENCE

15 SEP 2019 – CURRENT – Ibadan, Nigeria

RECEPTION MANAGER – COSMOS CITY SUITES AND APARTMENT

◦ Attend to clients and visitors by promptly and excitedly providing detailed responses to their demands
and requests.
◦ Manage and process all enquiries with respect to bookings, reservations and customer service.
◦ Supervise room cleanup and upkeep in preparation for incoming guests.
◦ Create the calendar for appointments and sort mails regarding various requests from local and
international visitors.

30 MAR 2018 – 5 MAY 2019 – Ibadan, Nigeria

SALES REPRESENTATIVE – NIGERIA BREWERIES

◦ Engaged in the advertisement of carbonated drink products to boost the selling capacity of the
company and incur greater demand and commensurate profit.
◦ Developed unique marketing strategies through the creation of promo sessions to boost product
relevance and sales.
Business or Sector Agriculture, forestry and fishing Department Nematology Unit

Address 200284, Ibadan, Nigeria Email bi_cole@yahoo.com

EDUCATION AND TRAINING

21 SEP 2015 – 25 OCT 2019 – Oyo, Nigeria

BACHELOR OF EDUCATION (EDUCATIONAL MANAGEMENT) – Federal College of Education
(Affiliate of the University of Ibadan)

Address P.M.B 1089, Oyo, Oyo, Nigeria Website www.ui.edu.ng Field of study Education

Final grade WES CGPA: 3.14/4.00

2012 – 2013 – Eruwa, Nigeria

NATIONAL DIPLOMA (OFFICE TECHNOLOGY MANAGAMENT) – The Polytechnic Ibadan

Address Eruwa, Oyo State, Eruwa, Nigeria

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LANGUAGE SKILLS

Mother tongue(s): BENIN

Other language(s):

UNDERSTANDING SPEAKING WRITING

Spoken Spoken
Listening Reading
production interaction
ENGLISH C2 C2 C2 C2 C2

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

DIGITAL SKILLS

My Digital Skills

Microsoft Packages

Microsoft Excel Microsoft Word Microsoft Office

ORGANISATIONAL SKILLS

Organisational skills

◦ Excellent organizational skills while working as a reception manager at Cosmos City Suites and Apartment.

COMMUNICATION AND INTERPERSONAL SKILLS

Communication and interpersonal skills

◦ Good communication and interpersonal skills while working as a reception manager at Cosmos City Suites
and Apartment.

HOBBIES AND INTERESTS

Reading, Research, Travelling and Singing

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