FinalWarning Notice

EmployeeInformation
Employee: Asma Sharefi Date: 21/10/21
NGCC ID: 3402 Job Title: Customer Care Agent
Team Leader: Khatera Nabizada Department: Customer Care

Type of Warning
First Warning Second Warning Final Warning

Type of Offense
Tardiness/Leaving Early Absenteeism Violation of Company Policies
Substandard Work Violation of Safety Rules Rudeness to Customers/Coworkers
Other: Partially performance in Aug & and Sep months

Details

Description of Infraction:

Through This LetterI would like to inform you that,for last two month your monthly performance is partially,ifnext month has been
repeated or in last six month your monthly performance be three months partially, then as per the policy, management is allowed to have
any types of punishment on your status or they can terminate your contract.

Plan for Improvement:

1. Obey the customer care policies.

Please work hard to reach the objectives.

Acknowledgement of Receipt of Warning

By signing this form, you confirm that you understand the information in this warning. You also confirm that you and your supervisor have
discussed the warning and a plan for improvement.

Employee Signature Date. 28/11/21

This is the First Warning letter I have received for my partially performance since I Have Asma Sharefi
joined Etisalat Call Center.
I know it was loading slow of old VPN and ACW Problem of the system since this problem is
been solved my performance won’t be partially again.
Team Leader Signature Date. 21/10/21

Supervisor Signature Date. 21/10/21