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Defining Emotional Intelligence
Defining Emotional Intelligence
Emotional Intelligence, or EI, describes an ability or capacity to perceive, assess, and manage the emotions of one's self, and of others. Our EQ, or Emotional Quotient, is how one measures Emotional Intelligence. Emotions have the potential to get in the way of our most important business and personal relationships. According to John Kotter of Harvard Business School: Because of the furious pace of change in business today, difficult to manage relationships sabotage more business than anything else - it is not a question of strategy that gets us into trouble; it is a question of emotions.
In another manufacturing plant where supervisors received similar emotional intelligence training: production increased 17 percent. there was no such increase in production for a group of matched supervisors who were not given emotional intelligence training (Porras & Anderson, 1981)
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*Although those who became president or CEO showed cognitive competencies more frequently than those passed over, this difference was not significant.
As the chart shows, self-regulation appears to have the greatest impact on profit generation.
Most Definitely Yes! How Can IHHP Help You With This? As the leading authority on the impact of emotions on leadership and performance, our expertise is sought by Fortune 500 companies, the world's top business schools, professional athletes and Olympic medalists. IHHP offers emotional intelligence training in leadership, hiring and selection, sales performance and coaching effectively. We also offer selection & development tools and inspirationalkeynote programs that focus on increasing EI in individuals and organizations. Also learn more aboutaccreditation in our programs.