BUSINESS STUDIES

CLASS 12
1. Name the type of plan which provides the broad contours of an organizations business.
2. ‘Planning always leads to success.’ Do you agree? Give reasons in support of your answers.
3. Identify the nature of management when it is practiced as personal application of existing
knowledge to achieve desired results.
4. Name the level of the management at which the managers are responsible for implementing
and controlling the plans and strategies of the organization.
5. Give the meaning of ‘Placement’ as a step in the process of staffing.
6. Define ‘Communication’.
7. State any one ‘Development function’ of Securities and Exchange Board of India (SEBI).
8. State any one advantage provided by Over The Counter Exchange of India.
9. State how ‘Self-regulation by business’ acts as a means of Consumer Protection.
10. Give any one responsibility of a consumer in addition to obtaining a cash receipt while
purchasing a washing machine.
11. Your grandfather has retired from an organization in which he is responsible for implementing
the plans developed by the top management. At which level of management was he worship?
State one more function performed at this level.
12. List any two social objectives of management.
13. State any one rision why ‘Principals of Management are important.
14. Give the meaning of’ Mental Revolution, as suggested by F.W.Taylor.
15. The understanding of Business Environment enables the firm to identity opportunities. What is
meant by ‘opportunities, here.
16. Business Environment includes both specific and general forces, List any four general forces.
17. Explain in one sentence how direction on an executive function of Management.
18. Why is it said that ‘controlling is looking back’?
19. What should be the ‘focus Point, for a manager while controlling, as controlling at each and
every step is not possible?
20. Define Financial Management.
21. List any two personal objectives of management.
22. Give any one rision why principles of management are not rigid prescriptions.
23. Hero Ltd’ target is to produce 10,000 shirts per months at a cost of Rs.150 Per shirts. The
Production Manager could achieve this target at a cost of Rs 160. per shirts. Do You think the
production Manager is ‘effective;? Give reason in support of your answer.
24. State the objectives of Motion Study;
25. Give any one advantage of internal sources of recruitment.
26. Name the method of training in which the trainee learners under the guidance if a master
worker.
27. Name any two essential ingredients of sound working capital management.
28. Cost of debt; is lower than the ‘cost of equity share capital, Give reason why even than a
company cannot work only with the debt.
29. Which Act of consumer protection provides safety to consumer against deficient services?
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 30. Why is consumer protection important for businessman? Give any one reason.
31. Why is it said ;that management is a goal-oriented process?
32. “Management helps in development of society.” How?
33. Why are the ‘Principles of Management’ called universally applicable?
34. Why did Fayol introduced the concept of ‘Gang Plank’ in the principle of ‘Scalar-Chain’?
35. What is meant by ‘selecting an alternative’ as a step in the planning process?
36. What is meant by Policy as a type of Plan?
37. Give any two elements of directing?
38. How does a supervisor act as a linking pin between management and the operatives?
39. What is meant by “Right to choose” to a consumer?
40. Which claims can be appeal able before the Supreme Court under Consumer Protection Act
41. ’In an organization employees are happy and satisfied, there is no chaos and the effect of
management is noticeable .’Which characteristic of management is highlighted by this
statement?
42. Name the process of working with and through others to effectively achieve organizational
objectives by efficiently using its limited resources in the changing environment.
43. What is the main objective of ‘Method –Study’?
44. ’Identifying and dividing the work’ is the first step in the process of one of the functions of
management. Identify the function.
45. How have the management principles been derived ?
46. Name the function which reviews the operations in a business unit.
47. Identify the decision taken in financial management which affects the liquidity as well as the
profitability of business.
48. State why is the working capital needs for a ‘Service-industry’ are different from that of a
‘Manufacturing Industry’.
49. Rita wants to buy a packet of juice. As an aware customer how can she be sure about the
quality of juice she plans to buy?
50. Amrit filed a case against ‘Volvo Ltd.’ In the ‘State Commission’. But he was not satisfied with
the orders of the State Commissions’. Name the authority to which he can appeal against the
decisions of ‘State Commission’.
51. Give one point of difference between Training and Development
52. Give the meaning of 'Democratic Style' of Leadership.
53. Rajat a Sales Manager, achieved his sales target one month in advance. This achievement
was displayed on the notice board and the CEO of the Company awarded a certificate for the
best performance to him. Name the incentive provided to Rajat.
54. Which function of management ensures that actual activities conform to planned activities ?
55. Define 'Financial Management'.
56. State the primary objective of financial management.
57. List any two characteristics of primary market.
58. Name two methods of IPO
59. What is meant by product concept of marketing
60. What is meant by direct channels of distribution'?
61. What is meant by 'Right to inform' under The Consumer Protection Act 1986.

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 62. When can a consumer make an appeal in the supreme court under 'The Consumer Protection
Act 1986'?
63. Explain Order and Division of work as principles of management.
64. Explain the following principles of Scientific Management:-

a. Harmony
b. Mental Revolution

65. Explain limitation of planning

66. Explain the meaning of 'Policies' as a type of plan.
67. State any three Qualities of a good brand name.
68. Explain the following two functions of Marketing :-

a. Gathering and analysing market information

b. Marketing Planning

69. The Employees of Manik Ltd. , a software company, have formed a dramatic group for their
recreation. Name the type of organisation so formed and state its three features.
70. Distinguish between Functional and Divisional organisational structure.
71. State any four factors which help in determining the Fixed Capital requirements of a
Company.
72. Kayco LTD. is manufacturing detergents. They decide to launch a new range of herbal
products. As they are in a hurry, they have tested products on animals only.The necessary
information is missing on the package. The management also plans to launch a new factory in
a tribal area where the required products are easily available and the labour-men, women and
children are available for work at low wages in the absence of development opportunities and
schools.

a. Which values do you find disturbing in the above para?

b. Will the decision to install a new unit in a tribal area help society? Highlight the social
values involved in his decision.

73. "Coordination is needed at all levels of management and it is the function of all managers"
Explain this statement
74. Business environment includes both 'specific and general forces'. List any four general forces.
75. 'Filling vacancies from within the organisation has some advantages as well as some
limitations' Explain three advantages and limitations each.
76. Explain steps of controlling.
77. Explain any five major barriers to effective communication.
78. "Good leadership is an integral part of effective direction." Explain
79. You are the financial manager of a company. The Board of Directors has asked you to design
the capital structure of the company. State any six factors that you would consider while doing
so.
80. Advertising and personal selling both are communication tools used by the marketers to
promote their products. Yet they differ in their approach. Differentiate between the two by
giving any six differences.
81. Planning is very crucial for success of business organization”. Explain any 4 reasons for this.
82. Explain any 4 functions of stock exchange.
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 83. “SEBI performs various protective functions” explain any four such functions.
84. “A good leader should have certain qualities” explain any six such qualities.
85. Explain the following consumer rights:-

a. Right to be heard.
b. right to safety
c. Right to be informed.

86. “Price of a product is determined by many factors” explain any five such factors.
87. What is meant by working capital? Describe any four factors which affect the working capital
requirement of a company.
88. Explain first three needs of Maslow’s need hierarchy.
89. A training method providing training to employees on the equipment which they will be using”
mentions the name of this training method and explains.
90. explain the following money market instruments:-

a. Treasury bill
b. Commercial paper
c. Call money

91. “Management is regarded as a perfect science” do you agree? Explain in brief any five reasons.
92. “Management has not yet gained the status of a full-fledged profession” why?
93. Explain any five techniques of scientific, management.
94. An organization follows the principles of management. What are the adverse effects of each of
the following principles of management on the organization:

a. Unity of command
b. Order
c. Division of work.

95. Briefly discuss the impact of government policy changes on business and industry.
96. Explain briefly the steps involved in the process of planning.
97. Explain briefly any three merits and any three limitation of planning.
98. Hindustan ltd. is manufacturing computers, soaps and textile which type of organization structure
will suit the requirement of such organization. State any two advantages and two disadvantages of
this organization structure.
99. Aman Ltd. Is manufacturing toys and has which type of organization structure you would suggest
to them. State any three advantages and two limitations of this structure.
100. Diffenitiate between formal and in formal organization.
101. Explain briefly on the job method of training.
102. Explain briefly various steps involved in the selection process.
103. Why are external source of recruitment better than internal source of recruitment? Explain
briefly any six reasons?
104. Explain profit sharing, co partnership and suggestion system on monetary incentives.
105. “There is close and reciprocal relationship between planning and controlling .” explain the
statement
106. Explain briefly the steps in the process of control.
107. “It is through motivation that manager can inspire their subordinate to give their best to the
organization” in the light of this statement explain in brief the importance of motivation.

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108. “A company generates surplus funds even after paying very high dividend to its shareholders
“mention the aspect of financial management which will enable the company to deploy its surplus
funds profitably and explain its any two points of importance.
109. The aspect of financial management is financial planning. Give any two points of importance.
110. “Cost of debt is lower than cost of equity share capital even then a company cannot work only
with debt” give reason.
111. A company has decided to invest substantially in technology up gradationto improve its
production efficiency. Name the type of decision involved and explain any four factors which affect
such a decision.
112. How is allocative function being performed by financial market?
113. “Stock exchange facilitates pricing of securities” explain any other five functions of stock
exchange.
114. What is demutualization of stock exchange?
115. “Intoday’s commercial world, stock exchange performs many vital functions which leads to then
investors towards positive environment” explain how by giving any five reasons.
116. Name the process of giving distinct individuality to a product. What are its advantages to
marketer?
117. “It is additional layer of protection to the product “name the type of packaging.
118. Label of a product has become quite important for customers because it describes product
features, producers detail and other details which are relevant to them.” Draw a label for a premium
bathing soap giving relevant information.
119. Name the element of marketing mix which affects revenues and profits of an organization and
explain any five factors which affect determining this element.
120. Explain different techniques of sales promotions.
121. “Advertising is a social evil” comment and justify the statement by giving five reasons.
122. Explain role of advertising in present scenario.
123. Mention the purpose for which consumer protection act, 1986 has been enacted.
124. Who can file a complaint under provision of consumer protection act?
125. Which claims can be appealable before the Supreme Court under consumer protection Act?
126. What are the remedies available to an aggrieved consumer?
127. Which aspect consumer should be aware of while buying any product?
128. Explain how principles of management:

i. help in optimum utilization of resources and effective administration,

ii. help the managers in meeting changing environment requirements.

129. Why is training important for the employees? State any three reasons.
130. What is meant by ‘Financial Planning’? State any two points of its importance.
131. Mansi, a shoe manufacturer for school students, decided to maximize her profit by producing
and distributing at large scale and thereby reducing the average cost of production.

i. Identify the Marketing Management philosophy adopted by mansi.

ii. Explain this philosophy on the basis of
a. Main Focus
b. Means and Ends.

132. Explain any three assumptions of Maslow’ need hierarchy theory.

133. Explain that technique of scientific management which is the strongest motivator for a worker
to reach standard performance.

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134. State any four points for importance of organizing function of management.
135. Investment decision can be long term or short term. Explain long term investment decision
and state any two factors affecting this decision.
136. Explain the following ‘Rights of Consumers’:

a. Right to informed
b. Right to seek redressal.

137. Atul is working in an organization. After every three monthly his manager transfers him from
one department to another so that he may gain a broader understanding of all the departments of
the organization. Name and explain the method of training Atul is undergoing .
138. Explain ‘Increasing competition’ and ‘More demanding customers’ as impact of Government
policy changes on business and Industry.
139. Differentiate between ‘Objective’ and ‘Strategy’ as type of plans.
140. “External sources of recruitment are considered better than internal sources.” Give any three
reasons in support of this statement.
141. Explain any three qualities of a good leader.
142. Explain the role of marketing in a firm.
143. “Planning is an important function of Management.” State any four reasons.
144. “Organisation is the harmonious adjustment of specialized parts for the accomplishment of
some common purpose or purposes.”
145. “There is a close and reciprocal relationship between planning and controlling.” Explain the
statement.
146. What is meant by ‘Primary Market’? Explain any two methods of floating new issues in the
Primary Market.
147. “Financial market plays an important role in the allocation of scare resources in an economy
by performing many important functions.” Explain any four such functions.
148. Define planning. List any two limitations of planning.
149. Explain by giving any three reasons why decentralization is important in an organization.
150. Explain when and why the need is felt for having a framework within which managerial and
operating tasks are performed to accomplish desired goals. Name this framework also.
151. Explain the following money market instruments:

a. Certificate of deposit
b. Call money

152. What is meant by ‘Product concept’ of marketing?

153. Explain ‘Objective’ and ‘Strategy’ as types of plan.
154. Blue Bird Ltd. Offers to its employees to issue shares at a price which is less than the market
price.

a. Name and explain the type of incentive offered to the employees.

b. Explain one more incentive of the same category.

155. Explain the meaning of Financial Planning. Why is it important? Give any two reasons.
156. State any two advantages and any two limitations of informal organization.