Wal-​Mart's Activity System Map

Reduce Labor
Long Cost
Customer business
UPC code for
Satisfaction hour and 7
More SKUs Productivity
days a week
"No Questions Improvement
Asked" Return
Policy

Incentive,
Profit Sharing
Inventory etc
Autonomy to
Control from
Individual
Purchasing
High Store
Part
Inventory Updated Employee
Turns (4.5) Technology Care
Various System
Products

Listen to
Employee's
Feedback
1/3 Stores
Good relation Effective Everyday Efficient are located in
with Supplier Operation Low Price Management areas without
competitors

Frequent
Performance
Check
More hard Emphasis on
goods Low Fix Cost Internal
Communication

Low
operational
Cost
Distribution
Center

Private Label
95% Stores on Clothing
More Soft are leased for
goods 5-15 years

Sam's
Warehouse
Un-​luxurious
Club
Diversification
Interior