MIS 5 5th Edition Bidgoli Solutions

Manual
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End of Chapter Solutions

Chapter 7

Reviews and Discussions

1. What is a domain name system?

Answer—
When information is transferred from one network to another, domain names are converted to IP
addresses by the Domain Name System (DNS) protocol. Servers using this protocol (called DNS servers)
maintain lists of computers’ and Web sites’ addresses and their associated IP addresses.

2. What is the format of the majority of the documents on the Web?

Answer—
Hypertext Markup Language (HTML).

3. What are three examples of popular search engines?

Answer—

Google.com, Bing.com, and Ak.com.

4. What are three business application of e-mail?

Answer—

Product announcements, customer communication, and newsletter. confirmations, and newsletters

5. What are three applications of the Internet in the healthcare industry?

Answer—

Healthcare workers can order lab tests and prescriptions, admit patients to hospitals, and refer patients
to other physicians. Also the Internet can be used for various medical searches.

6. What are two business applications of extranets?

Answer—
Used for coordination among business partners, gathering feedback from business partners, and also
gathering customer satisfaction information.

7. What are three key features of Web 2.0?

Answer—

Blog, wiki, and Social networking.

8. What is the Internet of Everything?

Answer—

The Internet of Everything (IOE) refers to a Web-based development in which people, processes, data,
and things are interconnected via the Internet using various means, such as RFID devices, barcodes,
wireless systems (using Bluetooth and WI-FI), and QR codes.

Projects

1. Snapchat is a popular messaging system used by over four million teenagers and young adults. After
reading the information presented in this chapter and other sources, write a one-page paper that
summarizes some of the possible legal and social issues related to this messaging system. Why are
some parents concerned when their teens use this system?
Answer—
Answers will vary.

2. AskMD is a popular medical app. After reading the information presented in this chapter and other
sources, write a one-page paper that summarizes some of the features of this app. What are three
other examples of medical apps for iOS and Android devices?
Answer—
Answers will vary.

3. The human resources departments of many organizations are creating intranets to improve the
efficiency and effectiveness of the operations. After reading the information presented in this
chapter and other sources, write a one-page paper that summarizes the applications of intranets in
HR operations. What are some of the challenges in designing and using such an application?
Answer—
Answers will vary.

4. Small as well as large businesses could use social networks to improve their efficiency and help their
bottom lines. After reading the information presented in this chapter and other sources, write a
 two-page paper that identifies two applications of Twitter, Facebook, and Yelp in running a small
business.
Answer—
Answers will vary.

5. Graph Search by Facebook and Knowledge Graph by Google offer features that are not available in
traditional search engines. After reading the information presented in this chapter and other
sources, write a one-page paper that outlines two business applications of each search method.
How could these new search methods help a business generate more revenue?
Answer—
Answers will vary.

6. The Internet of Everything has created a lot of excitement in the business world. After reading the
information presented in this chapter and other sources, write a one-page paper that lists five
business applications of this new platform. What are some of the legal and social issues related to
the Internet of Everything?Are You Re
Answer—
Answers will vary.

Move
Are You Ready to Move On?

1. ARPANET started in 1991. True or False?

Answer—
False
2. Google Chrome is an example of a search engine. True or False?
Answer—
False

3. A wiki is a type of Web site that allows users to add, delete, and sometimes modify
content. True or False?
Answer—
True

4. Which of the following is not an example of a Web browser?

a. Microsoft Internet Explorer (IE)

 b. Mozilla Firefox
c. Apple Safari
d. DuckDuckGo

Answer—
D
5. Which of the following is the most popular professional social network?
a. Google+
b. LinkedIn
c. Facebook
d. Twitter

Answer—
B

6. Which of the following is not among the features of Web 2.0?

a. Blogs
b. Wikis
c. Internet2
d. RSS feeds
Answer—
C
Case Study 7-1
1. When was The Garden launched?
Answer—
In 2011.
2. What are some key features of The Garden?
Answer—
The Garden has served as an effective internal communication tool for Scotts employees. On
any given day, some 2,250 employees visit the site in order to get the latest news about the
company, among other things. The Garden is very user friendly, and employees are
constantly asked about features they would like to be added. The Garden gives Scotts
employees fast access to important and frequently used documents, such as travel expense
and HR forms. Employees can also organize their important links into “My Favorites” lists.
3. Why has The Garden been so successful?
Answer—
 Because the system was developed based on employee needs and through close
communication between the employees and the IT department.
4. What is the purpose of The Vine?
Answer—
“The Vine,” is an internal social media site. Using the Vine, employees are able to
communicate with one another through their profile categories, such as job title, location,
years of experience, and other relevant information.
Case Study 7-2
1. How does the Internet put small businesses on the same footing as large organizations?
Answer—
Answers will vary. The Internet puts small businesses on the same footing as large
organizations by providing an inexpensive platform for interacting with customers and
selling products and services. With their global reach, social networking sites are a good
example of how the Internet can level the playing field.
2. What are two ways social networking sites such as Twitter can help a small business?
Answer—
Answers will vary. Twitter allows small businesses to connect with their consumers in
real time. It can be used for customer service, for trouble shooting or for promoting
products and services.
3. How can a site such as Yelp help small businesses?
Answer—
Answers will vary. Small businesses can use sites such as Yelp (www.yelp.com), which
help people find local restaurants, dentists, hair stylists, mechanics, and so on. People
also use these sites to find out about upcoming events, take advantage of special offers,
and talk to other customers.