Doaiva S Cruz Profile:

Chandomi Positive, empathic, and excellent

problem solving, as well performance
on a team and capacity for
understanding with responsibility.
CONTACT: Tactfully resolve issues and delight
916.248.650 2 clients to drive customer retention.
Competence in customer service and
Doaivasaraicruzchandomi@gmail.c hospitality to provide optimal
om experience. Seeking professional
and personal growth in the company.
CHIAPAS, MÉXICO
2019-2022
Experience:
Personal aeronautical 2020-Present
technician Freelance Artist
Federal License Management direct with the client

KEY SKILLS: Meet the clients

o Adaptability Serve the client during the customer

o Collaboration
o Strong Work ethic
o Time management
o Handling pressure
o Communication
o Willingness to learn
o Strong interpersonal listening
o Managed
o Resolutions
o Ability to travel
o Flexible
o Positive
o Capacity of innovation
o Self-sufficiently
journey.
Shorten service times
Receive and process orders, request, and
claims.
Prospect and retain customer
Partnered with customers to clarify
complaints, identify issues, and deliver
solutions.
Recommended new products and
services to customers, depending on
needs.
Creation and fabrication of canvas.

SOFTWARE SKILLS:
o Microsoft office Word
o Microsoft excel
 2018-2020
o Windows and Mac OS
operation system CHANNEL 25 (CANAL 25), CINTALAPA,
CHIAPAS.
o Adobe Premier
o Adobe AE Operational program assistant
o Microsoft Suite Developing activities of use of computer
o Procreate Equipment, mastering the Spanish.
English Languages
o Microsoft Power Point Accomplish tasks with no
supervision
TECHNICAL SKILLS Management Daily calls

Google Drive: Doc, Sheets, Cheerfully wen above and beyond to

presentation, Gmail. resolve customer concern
Performed in customer service.
Explore, Chrome, Firefox
Responsibility for performing general
office duties.
IDIOMS: Operations work and handle the
administrative responsibility of the
o SPANISH
business.
o ENGLISH
Serve as a proactive and empathic
sounding board for customers
Assisted customers with account
financials.
Answered incoming calls and provide
Information.
EXPO CANACO
Commerce expo 2009

20, 21, 22 November

Certificate
2019
Certificate of Flight attendant
International technological center of civil
aviation training and advice.
AERO CITAAC
28 JUNE 2019
AEROMEDIC CERTIFICATE