Grand Depok City, Cluster Gardenia

Block N5 No 18 – Depok – West Java

+62-813-1123-8988

achfaridw@gmail.com

WORKING EXPERIENCES SUMMARY

Customer Care Representative – Nexus Controls a GE VERNOVA Feb 21 – Now A professional who has excellent
➢ Used and implement the SAP-CRM application to document follow-ups and sales experiences in Sales, Marketing,
detail. and Distribution. Strating from
➢ Kept customers updated on order status, deliveries, account information, and order CRM (Customer Relationship
details when appropriate. Management), Administrations,
➢ Provided ongoing after-care support for customers by fixing any issues and Technology, and Legal Aspect.
answering technical questions. These experiences make me have
➢ Processed and prioritized customer orders and requests strategically to ability in Communication,
reduce delays. Presentation, and Dealing. I have
➢ Used virtual communication methods to contact customers, including live a good personal ability such as
chat, email, phone and occasional post. Adaptable, Hardwork, Critical
Thinking, and can Work Under-
Wholesale Supervisor – PT. VIVO ENERGY INDONESIA Feb 16 – Jan 21 pressure
➢ Collecting the Indonesian Market Data for Crude and Product; EDUCATIONS
➢ Converting the Crude and Product Data into Executable and Effective Market; ➢ Bachelor Degree of Chemical
➢ Concepting strategies to increase company sales in Crude and Product; Engineering; Institut Teknologi
➢ Coordinating with Singapore Logistic and Operation; Sepuluh Nopember Surabaya;
➢ Looking for New Customer; and Maintain the Existing Customer; Aug 08 – Jan 13 ; GPA 3.45
➢ Maintain the Fuel Delivery to the Customer Site Location;
➢ Direct Report to Asian Marketing Director;
➢ Concepting the VIVO Fuel Station in Indonesia;
TRAINING & COURSE
➢ SAP Training Course – BY NEXUS
CONTROLS
Marketing Intelligent – PPT ENERGY TRADING CO., Ltd. Dec 14 – Feb 16
➢ Oil and Gas Shipping Operation –
➢ Provide a Good and Update Data Regarding Indonesian Crude, Product, and LNG
By PPT Energy Trading 2014
Condition;
➢ Collect the market data regarding the project; ➢ Counsellor Sales Person (CSP) –
➢ Manage the pricing strategy to solve marketing strategy; By Wilson Learning 2013
➢ Make Sure the Completeness of the Import and Export Documents;
➢ Direct Report to Indonesia Chief Director; ORGANIZATIONS
➢ Manager of Waste Water
APPLICATION ENGINEER III – PT. NALCO INDONESIA Mar 13 – Dec 14 Treatment Laboratory Chemical
➢ Provide Contractual Service and Assists Customer with Problem Solving Support; Engineering 2012 – 2013
➢ Assist Key Account Manager to Prepare New Business; ➢ Minister of Social Community
➢ Looking for New Customer; Development BEM ITS 2011 –
➢ Direct Report to Account Manager; 2012
➢ Directorate General of Social
WORK ACHIEVEMENTS Community Development BEM
PT. VIVO ENERGY INDONESIA ➢ Won Additional Cargo for Crude ITS 2010 – 2011
➢ Monthly Gasoline Sales
➢ Build 1st VIVO Fuel Station COLLEGE ACHIEVEMENT
➢ 1st Place Winner of Student
PPT ENERGY TRADING CO., Ltd ➢ Won New Additional Cargo for Crude Scientific Paper Competition –
➢ Won New Additional Cargo for LNG & LPG LOKARINA SAMPAN ITS 2013.
➢ TOP 10th winner of DIKTI
PT. NALCO INDONESIA ➢ 15% Sales Increase Business Plan Competition 2012.
➢ Got New Sales Account ➢ 1st Place Winner of National
Biochemistry Paper Competition
SKILLS 2010.
➢ SAP – CRM APPLICATIONS ➢ Excellent in Presentation
➢ Ms. Word ➢ Excellent in Dealing ENGLISH PROFICIENCY
➢ Ms. Excel ➢ Excellent in Data Analyst ➢ Speaking : Excellent
➢ Ms. Power Point ➢ Excellent in Business Reporting ➢ Reading : Excellent
➢ Writing : Excellent