Enabled array pair not found in SRM array discovery

https://kb.netapp.com/mgmt/OTV/SRA/Enabled_array_pair_not_found_in_SRM_array_discovery
Updated: Fri, 10 Nov 2023 10:03:13 GMT

Applies to
• NetApp Storage Replication Adapter (SRA)
• VMware Site Recovery Manager (SRM)
• NetApp Virtual Storage Console (VSC)

Issue
In SRM array manager the last ping result show:

enabled array pair 'Cluster1:SVM1' - 'Cluster2:SVM2' not found in array

discovery results

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 Cause
• Change the authentication level of the storage array from cluster- to SVM Level
• SRM expects the SRA to return discovery results in the format 'Cluster1:SVM1' instead
of 'svm1:svm1'
• An SVM was paired that did not need to be in the array pair.

Solution
1. Edit the Array Pairs to enter the correct credentials and IP address:
◦ Login to SRM
◦ Go to array manager
◦ Select the affected array pair
◦ Edit the local array and ensure that the target Storage Management IP and credentials are matching
the authentication level used in the VSC under Storage Systems
◦ Edit the remote array and repeat the above steps
2. Discover array pars and devices in SRM
◦ In Array Pairs Select the affected Pair
◦ Click on Array Manager Pair then on Discover Array Pairs
◦ Once complete click on Discover Devices
◦ If the error persists proceed to the next step.
3. Login to the WebCLI at https://<VSC-IP>:9083 on both sides and run the commands cluster
list and vserver list
◦ Run the command cluster list
◦ If the command returns a result(it should not as the authentication level level has changed) proceed
with the next step
◦ Delete the cluster entry cluster delete -cluster_ip=<ip-address>

◦ Add the cluster cluster add -cluster_ip=<ip-address> -username=administrator

-password=password -ssl=true
◦ Rediscover the Storage systems from vSphere->Virtual Storage Console->Storage
Systems
◦ Rediscover Storage in the WebCLI with cluster rediscover
◦ Confirm Storage connections on the cluster level are no longer visible with cluster list
4. Discover array pars and devices in SRM

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 ◦ In Array Pairs Select the affected Pair
◦ Click on Array Manager Pair then on Discover Array Pairs
◦ Once complete click on Discover Devices
◦ If the error persists proceed to the next step.
5. Recreate the array pairs:
◦ Go through all existing Protection Groups and note the resources that comprise them
◦ Delete all existing Protection Groups
◦ Go to array manager, select the affected array pair and disable it
◦ Select the affected array pair and delete it
◦ Re-create the array pair, make sure to use the same management IP and credentials used in the
Storage connections in VSC
◦ Re-create the protection groups
6. If the error persists.
◦ Verifiy there is not an additional SVM being paired in System Manager that does not need to be in
array pair (protected)
◦ Remove the additional SVM pairing and repeat Step 4.

Additional Information

See section Configuring SRA using array manager in the NetApp VSC, VASA Provider, and
SRA documentation.

© 2023 NetApp.No part of this document covered by copyright may be reproduced in any form or by any means—graphic, electronic, or mechanical,
including photocopying, recording, taping, or storage in an electronic retrieval system—without prior written permission of the copyright owner. For more
information, see Legal Notices. 3