BPP2012: MEETING BPP2022: BPP 4033: OFFICE SAFETY BPP2033: EVENT

BPP1023: FILING BPP3012: BASIC BPP3033: PROCUREMENT BPP2043: CUSTOMER

BPP1014: OFFICE COMMUNICATION PREPARATION BPP 4023: OFFICE OPERATION COORDINATION MEETING BPP4014: STAFF ADMINISTRATION AND SECURITY ARRANGEMENT
ADMINISTRATION DATA ENTRY ADMINISTRATION LIAISON
ASSISTANCE ARRANGEMENT ADMINISTRATION ASSISTANCE

Prepare basic data entry requirements

Report event arrangement assistance

Record receiving of purchased goods

Prepare report on staff administration

Prepare manpower requirement plan
Prepare procurement documentation

Identify safety & security measure in

Handle receiving of purchased items

Administer office safety and security

Coordinate office operation activities
Prepare organisational filing system

Prepare requirements for customer

Process incoming communication
Identify incoming communications

Process outgoing communication

Identify outgoing communications

Confirm office standard operation

Record incoming communication

Review office operation activities

Record outgoing communication

Report office safety and security

Report office operation activities
Coordinate office stationery and

system administration activities

Report customer liaison activity
Confirm meeting arrangement
Carry out meeting preparation
Identify meeting preparation

Perform event arrangement

Confirm event arrangement
Identify staff administration
Arrange company meeting

Assess staff performance

Prepare training program
Perform basic data entry

Administer procurement
Carry out filing activities

Record filing activities

Liaise with customer

consumables stock

office environment
documentation
WA/TASK

liaison activity
requirements

requirements
requirements

requirements

requirements
requirement

requirement

requirement

assistance

assistance
NOSS OUTLINE

activities

activities
system
NO. WA/TASK 1 2 3 1 2 3 1 2 3 1 2 1 2 1 2 3 4 5 1 2 1 2 3 4 1 2 3 4 5 1 2 3 1 2 3 1 2 3

CORE
04. MEETING 06. OFFICE SAFETY AND
01. INCOMING 02. OUTGOING 03. FILING 05. BASIC DATA 02. MEETING 03.PROCUREMENT 07. EVENT ARRANGEMENT
ABILITIES CU/DUTY COMMUNICATION COMMUNICATION ADMINISTRATION
PREPARATION
ENTRY
01. OFFICE OPERATION COORDINATION
ARRANGEMENT ADMINISTRATION
04. STAFF ADMINISTRATION 05. CUSTOMER LIAISON SECURITY
ASSISTANCE
ASSISTANCE ADMINISTRATION

LEVEL 2 2 2 2 2 3 3 3 3 3 3 3

MODUL ABILITIES
LEVEL MODUL NO. MODUL ABILITIES
CODE NO.

Apply working language appropriately

1.1
(English/ national language etc).

Z-009- 1:2015- Apply oral communication and speak

1 BASIC WORKING COMMUNICATION 1.2
CA01 reasonably.

Understand reading material. 1.3

Demonstrate honesty and integrity 2.1

Z-009- 1:2015-
2 PERSONAL BEHAVIOUR SKILL Adopt work punctuality 2.2
CA02
LEVEL 1

Demonstrate team cooperation 2.3

Respond to instruction 3.1

Z-009- 1:2015-
3 WORKPLACE ETHICS AWARENESS
CA03
Demonstrate discipline 3.2

Adhere to health awareness activity 4.1

HEALTH, SAFETY AND ENVIRONMENTAL Z-009- 1:2015-

4 Adhere to safety awareness activity 4.2
AWARENESS CA04

Adhere to environmental awareness

4.3
activity

Apply two-way communication 1.1

Disseminate information electronically 1.2

Z-009- 2:2015-
5 COMMUNICATION APPLICATION
CA01
Disseminate information manually 1.3

Apply information confidentiality 1.4

Demonstrate responsibilty at workplace 2.1

Apply teamwork cooperation concept 2.2

Z-009- 2:2015-
6 INTERPERSONAL BEHAVIOUR
CA02
LEVEL 2

Initiate problem solving skill at workplace 2.3

Demonstrate work performance awareness 2.4

Apply practice work culture 3.1

Z-009- 2:2015- Respond appropriately to unusual

7 WORKPLACE CULTURE BEHAVIOUR 3.2
CA03 situations

Demonstrate initiative and flexibility 3.3

Demonstrate health compliance 4.1

HEALTH, SAFETY AND ENVIRONMENTAL Z-009- 2:2015-

8 Demonstrate safety compliance 4.2
ADAPTATION CA04

Demonstrate environmental compliance 4.3

Demonstrate communication practice 1.1

Z-009- 3:2015-
9 EFFECTIVE COMMUNICATION
CA01
Apply basic negotiation skills 1.2

Demonstrate technology update

2.1
Z-009- 3:2015- awareness
10 INFORMATION TECHNOLOGY AWARENESS
CA02 Demonstrate information technology
2.2
regulatory awareness

Demonstrate counselling abilities 3.1

Demonstrate responsibility 3.2

Demonstrate authority ability 3.3

Z-009- 3:2015-
11 LEADERSHIP SKILL
CA03
Demonstrate team work abilities 3.4
LEVEL 3

Demonstrate emotional intelligent 3.5

Monitor work performance delivery 3.6

Apply cultural requirement at work place 4.1

Z-009- 3:2015-
12 WORK PLACE ETHICS
CA04
Handle situations that require attention 4.2

Demonstrate work asset usage awareness 5.1

Z-009- 3:2015- Negotiate acceptance and delivery of

13 ADMINISTRATIVE SKILL 5.2
CA05 products and/or service

Implement work force resources practices 5.3

Execute health consciousness 6.1

HEALTH, SAFETY AND ENVIRONMENTAL Z-009- 3:2015-

14 Execute safety consciousness 6.2
IMPLEMENT CONSCIOUSNESS CA05

Execute environment compliance 6.3