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Reference List

Journals
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Amanah, Y., Aman, N., Anhar, M., and Khairunnisa 2023. ANALISIS STRATEGI BERSAING
PADA MASTER BAKERY MEDAN. Ekonom : Jurnal Ekonomi dan Bisnis.
Cheraghalizadeh, R., and Dědková, J. 2022. DO SERVICE QUALITY AND SOCIAL MEDIA
MARKETING IMPROVE CUSTOMER RETENTION IN HOTELS? TESTING THE
MEDIATION EFFECT. E+M Ekonomie a Management.
Chuang, H., and Chen, C. 2023. The Role of Two-Way Influences on Sustaining Green Brand
Engagement and Loyalty in Social Media. Sustainability.
Duan, X., Chen, C., and Shokouhifar, M. 2023. Impacts of Social Media Advertising on
Purchase Intention and Customer Loyalty in E-Commerce Systems. ACM Transactions on Asian
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Furnelli, A., and Hart, P. 2023. “Tis the season to…” segment the market. The CASE Journal.
Iqbal, M., Andrinata, A., and Yuma, F.M. 2023. POINT PROGRAM DESIGN AND NEW
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PATTERNS TOWARDS ONLINE SHOPPING - A LITERATURE REVIEW.
Xin, Y.X. 2023. Evaluating the Effectiveness of Want Want Group's Integrated Marketing
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Yuliana, Y., and Pribadi, M.A. 2022. Interaksi Simbolik dalam Perencanaan Komunikasi
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Zhao, S., Jiang, Z., Li, Y., and Meng, J. 2023. How does Word-of-mouth Marketing Affect
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