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Pareto Chart: (Bar Graph in descending order of frequency)

Definition: The Pareto diagram/chart is a very powerful tool for showing the relative importance of problems (or causes of a problem
Information can be collected initially by: a) an audit; b) a survey using a questionnaire; c) developing a Driver Diagram and using Multi
change ideas.

The highest frequency is the first bar in the Pareto Diagram and the next bar is the second highest frequency etc...
A graph will automatically build as you enter your information into the table below.

Steps to follow:
Step 1: Download this spread sheet onto your computer via 'Save as'.
Step 2: Starting from the top (Cause / Problem 1) enter the name of your 'Causes / Problems' into the table below in
Step 3: Delete the rows you have not used (highlight row from left hand column and 'delete').
Step 4: Enter the frequencies (#) next to the appropriate causes
Step 5: Enter the Title of your graph: Click on the graph, click on the title, then enter the information you want displayed
Step 6: To print graph: Click on graph to highlight it, then click 'print' button.
Step 7: To copy graph to Power Point presentation: Click on graph to highlight it, right click and click 'Copy', open power point file, se
Step 8: HOW TO INTERPRET YOUR PARETO CHART: The 'dots' from the red cumulative Frequency % line that fall UNDER the green "8
'priority'. However, you can act on any of the 'causes' particularly if they maybe easy to address or of high risk.

Note: Only change values is the 'white' cells. The 'grey' cells will automatically calculate based on formulas within the cells.
Template developed by Wendy Jamieson - April, 2001. Updated July 2020.

Pareto Chart template with Cumulative line and 80% cut off
Do not alter this Do not alter this Do not alter this
column. It column. It column. It
calculates calculates calculates
automatically automatically automatically

Cumulative 80% (80/20


Causes # Cumulative %
Total rule)
Cause / Problem area 1 0 #DIV/0! 80%
Cause / Problem area 2 0 #DIV/0! 80%
Cause / Problem area 3 0 #DIV/0! 80%
Cause / Problem area 4 0 #DIV/0! 80%
Cause / Problem area 5 0 #DIV/0! 80%
Cause / Problem area 6 0 #DIV/0! 80%
Cause / Problem area 7 0 #DIV/0! 80%
Cause / Problem area 8 0 #DIV/0! 80%
Cause / Problem area 9 0 #DIV/0! 80%
Cause / Problem area 10 0 #DIV/0! 80%
Cause / Problem area 11 0 #DIV/0! 80%
Cause / Problem area 12 0 #DIV/0! 80%

Total 0

Simple Pareto Chart template


Causes #
Title
Cause / Problem area 1

Frequency #
Pareto C
Cause / Problem area 2 Operational Definition: Data Coll
12
Cause / Problem area 3
Cause / Problem area 4 10
Cause / Problem area 5
8
Cause / Problem area 6
Cause / Problem area 7 6
Cause / Problem area 8 4
Cause / Problem area 9
Cause / Problem area 10 2
Cause / Problem area 11 0
Cause / Problem area 12 1 2 3 4 5 6 7 8 9
ea ea ea ea ea ea ea ea ea
Cause / Problem area 13 ar ar ar ar ar ar ar ar ar
em em em em em em em em em
Cause / Problem area 14 o bl o bl o bl o bl o bl o bl o bl o bl o bl
Pr Pr Pr Pr Pr Pr Pr Pr Pr ob
e/ e/ e/ e/ e/ e/ e/ e/ e/ Pr
Cause / Problem area 15 us us us us us us us us us e /
Ca Ca Ca Ca Ca Ca Ca Ca Ca us
Total 0 Ca C
lems (or causes of a problem).
river Diagram and using Multi & Weighted Voting to tally up the number of votes when prioritising

ency etc...

ble below in DESCENDING order

u want displayed

py', open power point file, select required slide, right click and 'Paste'.
e that fall UNDER the green "80% cut off" line relate to the 'causes' that you should focus on as a
gh risk.

ulas within the cells.

What patient doing when fell


12 100%

Cumulative %
80% line (80/20 Rule) 90%
Frequency #

10
80%

70%
8
60%

6 50%

40%
4
30%

20%
2
10%

0 0%
Cause / Cause / Cause / Cause / Cause / Cause / Cause / Cause / Cause / Cause / Cause / Cause /
Problem Problem Problem Problem Problem Problem Problem Problem Problem Problem Problem Problem
area 1 area 2 area 3 area 4 area 5 area 6 area 7 area 8 area 9 area 10 area 11 area 12
Title:
Pareto Chart
nal Definition: Data Collection Date/s: Sample Size:

5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5
ea ea ea ea ea ea ea ea ea ea ea
ar ar ar ar ar ar ar ar ar ar ar
em em em em em em em em em em
o bl o bl o bl o bl bl bl bl bl bl bl
/ Pr Pr Pr Pr Pr
o
Pr
o
Pr
o
Pr
o
Pr
o
Pr
o
e/ e/ e/ e/ e/ e/ e/ e/ e/
us us us us us us us us us
Ca Ca Ca C a C a C a C a C a C a
100%
Cumulative %

ne (80/20 Rule) 90%

80%

70%

60%

50%

40%

30%

20%

10%

0%
Cause / Cause / Cause /
Problem Problem Problem
area 10 area 11 area 12
#
Fr e que ncy
Pareto Chart examples Example data only Pareto Chart example
100
9 2
90
8 3
80
70
60
50
40
30
20
10
0

Cumulative 80% (80/20


Type of Medication error # Cumulative %
Total rule)
Dose missed 92 92 21% 80%
Wrong time 83 175 41% 80%
Wrong drug 76 251 58% 80%
Over dose 59 310 72% 80%
Wrong patient 53 363 84% 80%
Wrong route 27 390 91% 80%
Wrong calculation 16 406 94% 80%
Duplicated drugs 9 415 97% 80%
Under dose 7 422 98% 80%
Wrong IV rate 4 426 99% 80%
Technique error 3 429 100% 80%
Unauthorised drug 1 430 100% 80%
Example data
Total 430 only

Number of incidents reported


Medication Safety Incidents
Example data
(all incidents in 6 months only
n=3797)

Type of Medication involved # of Cumulative 80% (80/20


Cumulative %
in incident incidents Total rule)
900 854
Oxycodone 854 854 22% 80%
800
Morphine 723 1577 42% 80% 723
700
Fentanyl 587 2164 57% 80%
600
Insulin 293 2457 65% 80%
500
Paracetamol 233 2690 71% 80%
400
Other 211 2901 76% 80%
300
Hydromorphone 204 3105 82% 80%
200
Methadone 193 3298 87% 80%
100
Diazepam 182 3480 92% 80%
0
Enoxaparin 97 3577 94% 80%
Midazolam 79 3656 96% 80%
Heparin 59 3715 98% 80%
Warfarin 49 3764 99% 80%
Frusemide 33 3797 100% 80%
y

Total 3797
Fr equenc

Cause s of Dischar ge De lay fr om Em e r ge ncy D


6 0 Pa r e t o Cha r t
Audit of dischar ge de la ys in M a y & June (
5 2
5 0

4 0

3 0

2 1
2 0
1 6

1 1
1 0

0
X-rays Be d sh o rt age on Re vi e w by te am Do c t o r
wa rd
Fr equency
Cause s of Dischar ge De lay fr om Em e r ge ncy D
6 0 Pa r e t o Cha r t
Audit of dischar ge de la ys in M a y & June (
5 2
5 0

4 0

3 0

2 1
2 0
1 6

1 1
1 0

0
X-rays Be d sh o rt age on Re vi e w by te am Do c t o r
wa rd

Causes of discharge delay


from Emergency Department Frequency
(Audit in May & June)

X-rays 52
Bed shortage on ward 21
Review by team 16
Doctor busy 11
Patient complications 4
Other 3
Total 107
Example data
only

fa
of
Nulls
mber

W h er e p atien t fall o ccu rre


P ar et o C
25 23
Op er atio n al d efin itio n : A fall is an ev en t
r est
20
in ad v er t en t ly on the g ro u n d o
12 mo n t h r et r o sp ec tiv e au
15
12

10
6

Where fall occurred on Aged


5 4
2 2

0
Bed si de Chai r Toi l et In room Bat hroom Wa l ki ng
frame
Area wher e patient fall occu

Care Ward Frequency


(12 months retrospective data)

Bed side 23
Chair 12
Toilet 6
In room 4
Bathroom 2
Walking frame 2
Walking on ward 2
Nurses station 1
Transferring from Bed to com 1
lls

Wheelchair 1
fati e nt

Total 54
Example data
Pa

only
of
N um be r

If the patient was moving 1 6

1 4

1 2
1 5
1 4
Ope r ati ona

1 0
l
ina
12
How
de finiti on:
dve r t e nt ly
m ont h
A
wa
fa
on
ll
s

r e t r ospe c
is
pa
a
t he
ti e nt
n
ti ve
Pa
gr ound
a
m oving
ret o
e ve nt
udit
Cha
w hic
or
of
h
w
rt
floo
Age

Frequency
1 0

when they fell, how were


8

6
4
4 3 3
2

they moving
Attempting to stand 15
Walking 14
Getting out of bed 10
Attempting to sit down 4
Bending/leaning/reaching over 3
Climbing over/around bedrails 3
Not known 2
Transferring from Chair to bed 2
Slid off bed pan 1
Slipped off chair 1
Total 55
Example data
only
What was the patients
activity at the time of the Frequency What was the patients activity
Pareto Ch

Number of Falls
fall 12
11 Operational definition: A fall is an event whi
Attempting to stand 11 inadvertently on the ground or fl
Getting out of bed 6 10 12 month retrospective
Moving 6
Standing 6 8
Walking 6
Moving to go to toilet 5 6 6 6 6
6
Sitting 5 5 5 5
Toileting 5
Attempting to sit down 2 4
Climbing over/around bedrails 2 2 2 2
Sleeping in bed 2 2
Transferring from Chair to bed 2
Bending/leaning/reaching 0
d ed g g g t ng g n s d
over 1 an fb ov
in in in ile tin ow ail be
st o an
d alk to Sitti ile d dr in
Changing pad 1 o ut M St W to To sit be g
gt o go to nd in
n
ng u ep
pti to ng ro Sle
C
Picking up item off floor 1 em Ge
tti
vin
g
pti er/a fro
m
tt o em
Sleeping in chair 1 A ov n g
M Att ng rri
bi fe
Other 1 lim a ns nd
C Tr Be
Total 63
Example data
only

What was the patients


activity at the time of the Frequency What was the Patients activity a
fall Pareto Cha
Number of falls

30 Operational definition: A fall is an event whic


Going to bathroom / Toileting 25 inadvertently on the ground or flo
25
Walking 11 25 12 month retrospective
Restless Sleep 9
Slipped when getting up 7 20
Changing pad 5
Going for a walk 4 15
Getting out of bed 3 11
Picking up item off floor 2 10 9
Sitting in chair 1 7
Sleeping in chair 1 5
5 4
3
Standing 1 2
Stood up and them fell 1 0
Going to Walking Restless Slipped Changing Going for Getting Pick
Total 70 bathroom Sleep when get- pad a walk out of bed up i
/ Toileting ting up off fl

Reasons why a risk screen


Number of votes

was not conducted on


admission (reason stated by Frequency Reasons why a Risk Screen was not conducted on a
staff member) 9 (reasons stated by staff in Focus Group meeti
8
Pareto Chart (n=33)
8
Too busy 8 7
7
6
6

5
4
Reasons why a Risk Screen was not conducted on a

Number of v
9 (reasons stated by staff in Focus Group meeti
8
Pareto Chart (n=33)
8
7
7
eMR fragmented / difficult to 7 6
use 6

No access to computer on 6 5
ward to complete risk screen 4
4
Screening too time consuming 4
3
Got interrupted and did not 4
complete falls screen 2

Thought it was not relevant 2 1

0
Thought it was not 2 Too busy eMR fragmented No access to Screening too Got inte
mandatory to risk screen / difficult to use computer on time consuming and d
ward to com- compl
Total 33 plete risk screen scr

Example data
only

Example only: A QI project team working to


improve immunization rates in the USA believed
that the cost of vaccination was the biggest Reasons stated by parent for lack of child immunization
barrier to improvement. After surveying the Pareto Chart
parents who were not up to date with their child's 200 Survey of parents (n=368)
immunization, they found that cost was not an 185
issue, however transport to the clinic was the 180
biggest barrier.
160
Number

140

Reasons stated by parent for 120


lack of child immunization Frequency
100

No Transport 185 80
No childcare 49
No information 35 60 49
See no need 33 40 35 33 29
Cost 29
No clinic 25 20
No time 12 0
Total 368 No Transport No childcare No information See no need Cost
Example data
only
Number of complaints

What patients complained # complaints


about
Pain Management 73 Type of patient complaint
Respect 62 Pareto Chart
80 73 (n=209)
Communication / Information 21
70
Emotional Support 11 62
Care co-ordination 9 60
Noise on ward 8 50
Food 7 40
Cleanliness 7 30
Comfort 6 21
20
11 9 8 7 7
10
0
50
40
30
21
20
Discharge process 3 11 9 8 7 7
10
Family Involvement 2
0
Total 209
Example data
only

Focus group - In relation to providing high


quality care for consumers, what were the
top issues you would consider important to
address? i.e. : When you come to work,

vot e s
what was the pebble (or pebbles) in your
shoe?

of
N um be r
Causes # of votes 4

5
0

0
3 5

2 3
2 2
2 0
St a
t o
ff

1 9
vot e s
pr ovide

1 8
on
M

high
e nt a
t he
qua

1 7
l
t op
He a
/
lit y
Pa
c
lt h
m ost
a

1 6
r e
St a
r e t o
for

1 3
ff
Cha
M
Foc
r t
im por t a
us
nt
e nt a

1 0
l
Gr oup
issue s
He a

9
lt h

8
t o
c o

35
0

Leadership & Culture

Managing agitation & aggression 23


Compassionate care 22
Physical health 20
Prevention & early intervention (de-
escalation) 19
Staffing 18
Team work 17
Environment 16
Care Planning 13
Admission process 10
Boredom 9
Clinical Information sharing 8
Medication reconciliation 7
Policy 5
Clinical Review 3
Inter-ward transfer 1
Leave 1
Total 227
Example data
only

Incomplete documentation in Electronic Medical Record (e


Audit in Acute Care Mental Health Unit (n=90)
30 28

Incomplete documentation 25
in eMR
Count

Audit in Acute Care Mental Health


Count 21
Unit 20
20

Metabolic monitoring 28
Care plan 21 15
Admission checklist 20
Fall risk screen 6 10

Snr Medical Officer countersign MDS 4 6


5 4 4

0
Metabolic Care plan Admission Fall risk Snr Medical Correct
monitoring checklist screen Officer
countersign
MDS
10
6
5 4 4
Correct GP 4
Strengths based language 4
0
No GP documented 3 Metabolic Care plan Admission Fall risk Snr Medical Correct
monitoring checklist screen Officer
Total 90 countersign
Example data MDS
only

Tally of reason
Reasons for incomplete Reasons for incomplete metabolic monitoring in Acute Care Menta
metabolic monitoring in Tally of Pareto Chart
35 (n=135)
Acute Care Mental Health Reasons 30
Unit 30 27
Missing equipment 30 25
Staff forgot 27 20
20 18
Business of Unit 20
Agency staff unaware 18 15 12
10
Broken equipment 12 10
Unit staff unaware 10
5
Consumer acuity 10
Consumer refusal 6 0
t t t e t e
Reason undetermined 2 en r go U ni ar en ar u
pm fo of na
w
pm aw ac
Total 135 ui ta
ff ss u ui un er
ge
q S ne aff eq aff m
si st en st su
Example data in Bu cy t n
i ss ok ni Co
only M en Br U
Ag

Barriers to antipsychotic Tally of Barriers to antipsychotic monitoring


monitoring Reasons 40 Pareto Chart
35
(n=114)
Missing Equipment 35 35
Over reliance on GP 24
30
Tally

Limited referral information 20 24


25
Poor Communication 10 20
20
Clinical staff unaware 8
Missed appointments 8 15
10
Consumer refusals 7 10 8 8
Unclear cause 2
5
Total 114
Example data 0
t e s
only en GP o n o n
ar en
t
m n ati ati aw
ui
p eo rm ni
c
un nt
m
Eq nc nf
o u ff oi
g lia i m ta p
in r e al m ls ap
i ss er err Co i c a ed
M Ov r ef or in i ss
d Po Cl M
ite
m
Li
Number of c-sections

Indications for elective


caesarean section #
Previous caesarean section 152
Malpresentation 87
Major degree placenta previa 50 Indications for Elective Caesarean Section
160 152 Pareto Chart
(n=506)
140
120
100 87
80
Number of c-sec
Indications for Elective Caesarean Section
160 152 Pareto Chart
Hypertensive disorders 44 (n=506)
140
Foetal macrosomia 39
120
Risky obstetric history 33
Multiple pregnancy 25 100 87
80
Previous vesico-vaginal fistula repair 21 60 50
44 39
Retroviral positive pregnancy 12 40 33
25 2
Severe intrauterine growth 20
restriction 8
0
Other 26
Total 497
Example data
only

Fall Prevention Strategies NOT undertaken - Audit of 30 Medical Records

Fall Prevention Strategies


NOT undertaken # Fall Prevention Strategies NOT
Pareto Chart
Multidisc. Rounds 30 (n=30)
Othostatic hypotension monitoring 27 35
Medications review 21
30
Risk Assessment 19 30
Falls Screening 12 27
Frequency

Delirium Screen 12 25
Cognition screen 7 21
Intentional Rounding 5 20 19
Environment management 1
Safe Mobilisation 1
15
Example data 12
only
10

0
Multidisc. Othostatic Medications Risk As- Falls Screen- D
Rounds hypotension review sessment ing
monitoring
%
#

ti ve
Fr e que ncy

Cum ula
Pareto Chart example with Cumulative line
Types of Medi ca tion Errors Examp le data
Pa ret o Cha rt o nly
100
9 2 12 mont hs of ret ros pective i nci dent da ta (n=430) 10 0%
90 8 0 % line (8 0 / 2 0 Rule ) 90%
8 3
80 7 6 80%
70 70%
5 9
60 60%
5 3
50 50%
40 40%
30 2 7 30%
20 1 6 20%
9 7
10 4 10%
3 1
0 0%
Number of incidents reported

Example data only


Medication Safety Incidents by Medication Name
Pareto Chart
All incidents reported in 6 months (n=3797)
Cumulative %

# of incidents Cumulative % 80% (80/20 rule)


900 854 100%
800 80% line (80/20 Rule) 90%
723
700 80%
587 70%
600
60%
500
50%
400
293
40%
300 233 211 204 30%
193 182
200 20%
97 79
100 59 49 33 10%
0 0%

Name of Medication

ar ge De lay fr om Em e r ge ncy De par t m e nt


Pa r e t o Cha r t Example data
scha r ge de la ys in M a y & June (n=1 0 7 )
onl y

1 6

1 1

4 3

Re vi e w by te am Do c t o r bu sy Patie nt c o m p l i c a- Ot he r
tions
ar ge De lay fr om Em e r ge ncy De par t m e nt
Pa r e t o Cha r t Example data
scha r ge de la ys in M a y & June (n=1 0 7 )
onl y

1 6

1 1

4 3

Re vi e w by te am Do c t o r bu sy Patie nt c o m p l i c a- Ot he r
tions

h er e p atien t fall o c c u r r ed on A g ed C ar e W ar d
P ar et o C h ar t
n itio n : A fall is an ev en t wh ic h r esu lt s in a p atien t c o min g t o
r est
r t en t ly on the g ro u n d or flo o r or o t h er lo wer lev el.
mo n t h r et r o sp ec tiv e au d it of in c id en t d at a (n

4
2 2 2
1 1 1

room Bat hroom Wa l ki ng Wal ki ng on Nurs es sta- T ransferri ng Wheel c hai r


frame wa rd tion from Bed to
c ommode
Area wher e patient fall occurred

E
x
a
m
p
l
e
d
a
t
a
o
n
l
y

How wa s pa ti e nt m oving w he n t he y fe ll
Pa ret o Cha rt
niti on: A fall is a n e ve nt w hich r e sult s in a pa ti e nt com ing t o r e st
e r t e nt ly on t he gr ound or floor or ot he r low e r le ve l. E x a m p le
nt h r e t r ospe c ti ve audit of Age d Ca re Wa rd inc ide nt da d a ta o n ly

4
3 3
2 2
1 1
at was the patients activity at the time of the fall
Pareto Chart
ition: A fall is an event which results in a patient coming to rest
ertently on the ground or floor or other lower level.
12 month retrospective audit of Aged Ca

5 5

2 2 2 2
1 1 1 1 1

ng tin
g n
ail
s
be
d d ve
r
pa
d or air he
r
itti ile ow dr be go flo ch Ot
d
be in to ng ff n
To sit in
g
air h in gi o
ng
i
to nd ep ac an m pi
ng
u Ch re Ch ite
ro Sle m g/ p lee
pti er/a fro
ni
n g u S
em ov ng lea in
Att ng rri g/ P ick
bi e in
sf nd
lim an Be
C Tr

was the Patients activity at the time ofExample


their fall data only
Pareto Chart
tion: A fall is an event which results in a patient coming to rest
rtently on the ground or floor or other lower level.
12 month retrospective audit of Aged C

5
4
3
2
1 1 1 1

hanging Going for Getting Picking Sitting in Sleeping Standing Stood up


pad a walk out of bed up item chair in chair and them
off floor fell

creen was not conducted on admission


by staff in Focus Group meeting)
reto Chart (n=33)

4 4
creen was not conducted on admission
by staff in Focus Group meeting)
reto Chart (n=33)

4 4

2 2

ss to Screening too Got interrupted Thought it was Thought it was


er on time consuming and did not not relevant not mandatory
com- complete falls to risk screen
screen screen

t for lack of child immunization E


x
eto Chart a
parents (n=368) m
p
l
e
d
a
t
a
o
n
l
y

33 29 25
12

n See no need Cost No clinic No time

Example data only


atient complaint
reto Chart
(n=209)

8 7 7 6
3 2
8 7 7 6
3 2

alHe a lt h St a ff Foc us Gr oup


Pa r e t o Cha r t
op / m ost im por t a nt issue s t o addr e ss Example data only
alit y ca r e for M e nt a l He alt h c onsum e r s

1 6
1 3
1 0
9
8
7
5
3
1 1

n Electronic Medical Record (eMR)


Mental Health Unit (n=90)

6
4 4 4
3

Fall risk Snr Medical Correct GP Strengths No GP doc-


screen Officer based umented
countersign language
MDS
6
4 4 4
3

Fall risk Snr Medical Correct GP Strengths No GP doc-


screen Officer based umented
countersign language
MDS

onitoring in Acute Care Mental Health Unit Example data only


eto Chart
n=135)

12
10 10
6
2

t l
en ar
e i ty sa ed
w u fu in
pm na ac r e rm
ui u er er te
eq ta
ff m
um de
n su un
ke i ts on ns
o
Un C Co on
eas
R

ntipsychotic monitoring
areto Chart
(n=114)

10
8 8 7

n e t s ls se
tio ar en sa au
ca aw m efu c
un nt r ar
ff oi er c le
ta p um Un
als ap ns
ni
c ed Co
i i ss
Cl M

Elective Caesarean Section


Pareto Chart
(n=506)
Elective Caesarean Section
Pareto Chart
(n=506)

39
33
25 21 26
12 8

evention Strategies NOT undertaken


Pareto Chart
(n=30)

19

12 12

7
5

1 1

s Risk As- Falls Screen- Delirium Cognition Intentional Environment Safe Mobilisa-
sessment ing Screen screen Rounding management tion
#
Fr e que ncy
Simple Pareto Chart example
Types of Medi ca tion Errors
Paret o Cha rt Example data only
100
9 2
12 mont hs of ret ros pective i nci dent da ta (n=430)
90
8 3
80 7 6

70
5 9
60
5 3
50
40
30 2 7

20 1 6
9
10 7
4 3 1
0
r e p or t e d
i nc i de nt s
of
be r
um
N

Me dicati on Safe t y Incide nt s by Me dicati on Name


Pa ret o Cha rt
All incide nt s r e por t e d in 6 m ont hs(n= 3797) E xa m pl e da t a onl y
9 0 0 8 5 4
8 0 0
7 2 3
7 0 0
5 8 7
6 0 0

5 0 0

4 0 0
2 9 3
3 0 0 2 3 3 2 1 1 2 0 4 1 9 3 1 8 2
2 0 0
9 7 7 9
1 0 0 5 9 4 9 3 3
0

Name of Me dicati on
Causes of discharge delay
from Emergency Department

Bed shortage on ward


Doctor busy
Patient complications
Other
X-rays
Review by team
Total
rs
A
Types of Medication Errors
Example data only
data (n=430)

P
Pie Chart i
1 e
4

4 3
3 1

27 16 9 7 92
c
h
a
53 r
t
i
s
n
o 83
t
59 76
r
e
c
o
m
Dose mi ssed Wrong time Wrong drug m
Over dose
e
Wrong patient Wrong route Wrong cal cul ation Dupl in
c ated drugs
Under dose Wrong IV rate Techni que error d
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Pareto Principle or 80/20 Rule

The Pareto Principle was developed by 20th century business scholar Joseph Juran, who named the rule afte
Juran described it as the rule of the “vital few and trivial many" since it's used to weed out less important fac
Further reading:
The Pareto principle (also known as the 80–20 rule, the law of the vital few, and the principle of factor sparsi
Management consultant Joseph M. Juran suggested the principle and named it after Italian economist Vilfred
Essentially, Pareto showed that approximately 80% of the land in Italy was owned by 20% of the population;
Pareto developed the principle by observing that 20% of the pea pods in his garden contained 80% of the pea
It is a common rule of thumb in business; e.g., "80% of your sales come from 20% of your clients."

HOW TO INTERPRET YOUR PARETO CHART: The 'dots' from the red cumulative Frequency % line that fall UNDER the green "80% cut
However, you can act on any of the 'causes' particularly if they maybe easy to address or of high risk.

Cumulative
Causes # Cumulative % 80% Cut off
Total
Cause 1 380 380 39% 80%
Cause 2 300 680 70% 80%
Cause 3 130 810 83% 80%
Cause 4 60 870 89% 80%
Cause 5 40 910 93% 80%
Cause 6 30 940 96% 80%
Cause 7 20 960 98% 80%
Cause 8 10 970 99% 80%
Cause 9 5 975 100% 80%
Cause 10 3 978 100% 80%

Total 978
who named the rule after Italian economist Vilfredo Pareto.
ed out less important factors in decision making.

principle of factor sparsity) states that, for many events, roughly 80% of the effects come from 20% of the causes.
Italian economist Vilfredo Pareto, who, while at the University of Lausanne in 1896, published his first paper "Cours d'écon
y 20% of the population;
contained 80% of the peas

ll UNDER the green "80% cut off" line relate to the 'causes' that you should focus on as a 'priority'.

Vital Few
400 380
Contribute to 80% of the problem
100%

90%
Cumulative %

350
Frequency #

80% Cut off (80/20 Rule)


300 80%
300 Trivial Many
70%
250
60%

2200 50%

0 40%
%150 130
30%
100
o 60 20%
f 50 40
30 10%
20
10 5
t 0
3
0%
h Cause 1 Cause 2 Cause 3 Cause 4 Cause 5 Cause 6 Cause 7 Cause 8 Cause 9 Cause 10
e
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m 20% of the causes.
d his first paper "Cours d'économie politique."
Creating at Pareto chart via a Pivot table
Also watch and learn from this You Tube clip: https://www.youtube.com/watch?v=dMWq48_TsNo

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