A N T I - R E D T A P E A U T H O R I T Y

R.A. 11032
EASE OF DOING BUSINESS AND
EFFICIENT GOVERNMENT SERVICE DELIVERY
ANTI-RED TAPE AUTHORITY

Republic Act 11032

“…ensure compliance with the national policy on anti-
red tape and ease of doing business in the country.”
 THE MARCOS ADMINISTRATION’S
8-POINT SOCIOECONOMIC AGENDA
1. Food Security
2. Improved Transportation
3. Affordable and Clean Energy
4. Health Care
5. Social Services
6. Education
7. Bureaucratic Efficiency
8. Sound Fiscal Management

Ease of Doing Business & Efficient Government Service Delivery

Anti-Red Tape Authority
Ease of Doing Business & Efficient Government Service Delivery
25/11/2023 4
Anti-Red Tape Authority
REPUBLIC ACT 11032 & ARTA MANDATE

Section 17 of Republic Act 11032

provides for the creation of the Anti-Red Tape Authority
or ARTA, to monitor and ensure compliance with the
national policy on anti-red tape and ease of doing
business in the country.

MANDATES

EMPOWERMENT ENFORCEMENT

Streamlining, re-engineering, improving Conducting investigations, case build-up,

regulatory management systems, and entrapment operations, and filing cases
capacitating stakeholders against violators of R.A. 11032

Ease of Doing Business & Efficient Government Service Delivery

Anti-Red Tape Authority
 R.A. 11032
A GAME CHANGER
Signed
May 28, 2018
Effective
June 17, 2018

Published
in two newspapers
June 02, 2018
of general circulation
June 11, 2018 the Official Gazette

Amendment to R.A. 9485: Anti-Red Tape Act of 2007

 STANDARD PROCESSING TIME
IMPLEMENTING RULES AND REGULATIONS
2018
22 OCTOBER – Initial Submission
to the Office of Executive Secretary
2019
15 APRIL – Public Hearing
17 JULY - IRR signing
20 JULY - Publication on two
- Pres.
national Rodrigo Roanewspapers
circulation Duterte
22 JULY - Uploading on the
Official Gazette
4 AUGUST – Effectivity
 STANDARD PROCESSING TIME
IN A NUTSHELL
R.A. 11032

Promoting Good Setting Government Reengineering

Regulatory standards on Technology Government
Practices Prescribed Systems and
Processing Procedures
Time
 STANDARD PROCESSING TIME
SALIENT FEATURES OF THE LAW
A) Coverage
B) Prescribed Processing Time
C) Automatic Approval
D) Reengineering
E) Limitation of Signatories
F) Citizen’s Charter
G) Zero-contact policy
H) Business One Stop Shop
I) Two Strike Policy
J) Repealing Clause
K) Anti-Red Tape Authority
Definition and Consequences

Red tape refers to bureaucratic

procedures and excessive
regulations that hinder the
efficient delivery of public
services and create unnecessary
delays and burdens for
individuals and businesses.
It recognizes that red tape can
lead to corruption, inefficiency,
and discourage investments and
economic growth.
COVERAGE OF THE LAW

The provisions of the Act and these Rules and

Regulations shall apply to all government offices
and agencies in the Executive Department
including local government unit (LGUs),
government-owned or -controlled corporations and
other government instrumentalities, located in the
Philippines or abroad, that provide services
covering business-related and nonbusiness
transactions as defined in these Rules.
 Enforcement
STANDARD PROCESSING TIME
PRESCRIBED PROCESSING TIME

3 Simple
DAYS

transactions
7 Complex
transactions
20 Highly
Technical
transactions

ARTA established the 3-7-20 Day on March 7, 2020

as a deadline for government agencies to act upon
their backlogs.
 STANDARD PROCESSING TIME
EXTENDED PROCESSING TIME
Maximum time prescribed may be extended only ONCE for
the same number of days indicated in the Citizen’s Charter

Requirements:
1. Notify the applicant in writing;
2. Notice shall indicate the reason for the extension and the
final date of release of the government service/s
requested;
3. Notification must be sent prior to the lapse of the
processing time;
4. Notice must be signed by the applicant or requesting
party to serve as proof of notice.
 STANDARD PROCESSING TIME
PERIODS PROVIDED UNDER SPECIAL LAWS

The government agency or office is allowed

to observe a processing time longer than 3-
7-20 working days if there is a special law
mandating a processing time for the
delivery of that particular service.

Section 4. (vv) Implementing Rules and Regulations of RA 11032

 STANDARD PROCESSING TIME
ACTIONS OF SANGGUNIANS

If the application or request for license, clearance

permit, certification or authorization shall require
the approval of the local Sangguniang
Bayan, Sangguniang Panlungsod, or
the Sangguniang Panlalawigan as the case may
be, the Sanggunian

Forty-five (45) working days

extendible for another twenty (20) working days.
 STANDARD PROCESSING TIME
CLEARANCE AND CERTIFICATES ISSUED
BY THE BUREAU OF FIRE PROTECTION

Fire Safety Evaluation Clearance (FSEC) 7 working days

Fire Safety Inspection Certificate (FSIC) 7 working days

20 working days
Certification of Fire Incidents for Fire Insurance
Extendible only ONCE for
another 20 working days

(Section 12, R.A. No. 11032)

 STANDARD PROCESSING TIME
SUSPENSION OF
PRESCRIBED PROCESSING TIMES

When the cause of delay is due to force

majeure or natural man-made disasters,
which result to damage or destruction of
documents and/or system failure of the
computerized or automatic processing
 Enforcement
AUTOMATIC APPROVAL

Upon complaint together with the presentation of the

acknowledgement receipt and/or the official receipt,
upon due investigation and verification that the applicant
has indeed fully submitted all necessary documents and
paid all the required fees, the Authority shall issue a
declaration of completeness and order the concerned
office or agency to issue the approval, extension, and/or
renewal of the license, clearance, permit, certification, or
authorization which is deemed automatically approved as
provided by Sec. 10 of the Act.
 STANDARD PROCESSING TIME
LIMITATION OF SIGNATORIES

The number of signatories in any document shall be limited

to a maximum of three (3) signatures—officers directly
supervising the office or agency concerned

in case the authorized signatory is on official business or

official leave, an alternate shall be designated as signatory.

Electronic signatures or pre-signed license, clearance, permit,

certification or authorization with adequate security and
control mechanism may be used.
 STANDARD PROCESSING TIME
CITIZEN’S CHARTER
All government agencies shall set up
their respective most current and
updated service standards to be
known as the Citizen's Charter
The Citizen’s Charter is an official
document that communicates:
‒ Service standards on services
provided to citizens;
‒ Step-by-step procedure for
availing service;
‒ Responsible person;
‒ Documents needed to be
submitted;
‒ Fees to be paid, if any
Form: information billboards
Location of posting:
‒ main entrance of offices or at the
most conspicuous place;
‒ in the respective [government]
websites; and
‒ published materials written either
in English, Filipino, or in the local
dialect
Dual purpose – establishing
accountability and recognizing good
performance
 STANDARD PROCESSING TIME
ZERO-CONTACT POLICY
All government agencies including local government
units (LGUs) shall adopt a zero-contact policy.

INTERACTIONS THAT ARE STRICTLY NECESSARY:

• Payment of application and other fees
• Complex or Highly Technical Transactions
 Recording with prior consent
 Documented – notice of meetings,
minutes/contact report, attendance sheet
 STANDARD PROCESSING TIME
BUSINESS ONE STOP SHOP
All Local Government Units shall set up a BOSS which
shall serve as a business permitting and licensing system
that will receive and process applications for permits,
licenses, certifications and authorizations

ELECTRONIC BOSS (E-BOSS)

Within a period of three (3) years upon the effectivity of
the Act, all cities and municipalities are mandated to
automate their business permitting and licensing system
or to establish an electronic BOSS.
 STANDARD PROCESSING TIME
BARANGAY CLEARANCES
Barangay clearances related to doing business shall be applied, issued,
and collected at the city/municipality in accordance with the prescribed
processing time of this Act: Provided, That the share in the collections
shall be remitted to the respective barangays.

The pertinent provisions of Republic Act No. 7160, otherwise known as "The
Local Government Code of 1991", specifically Article IV, Section 152(c) is
hereby amended accordingly
 STANDARD PROCESSING TIME
ACCOUNTABILITY OF HEAD OF AGENCY
The head of the office or agency shall be primarily
responsible for the implementation of the Act, including
these and other Rules and Regulations, and shall be held
accountable to the public in rendering fast, efficient,
convenient, and reliable service.

All transactions and processes are deemed to have been

made with the permission or clearance from the
highest authority having jurisdiction over the
government office or agency concerned.
TWO-STRIKE POLICY

FIRST OFFENSE SECOND OFFENSE

Administrative liability with six
(6) months suspension except for
fixing/collusion
Dismissal from service, disqualification from
holding public office, forfeiture of retirement
benefits and imprisonment of one (1) year to
six (6) years with a fine of Five Hundred
Thousand Pesos (P500,000.00) to Two Million
Pesos (P2,000,000.00).
VIOLATIONS UNDER THE ACT

a) Refusal to accept b) Additional c) Additional costs d) Failure to give the

application requirements not in not in the Citizen’s written notice on a
the Citizen’s Charter Charter disapproval

e) Failure to render f) Failure to attend to g) Failure or refusal to h) Fixing and/or

within the prescribed applicants prior to the issue official receipts; collusion with fixers
processing time end of working hours and
and during lunch break;
T H A N K Y O U V E R Y M U C H

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