Professional Documents
Culture Documents
CBC Cookery NC II
CBC Cookery NC II
(Rev.No.00-03/08/17)
COMPETENCY-BASED CURRICULUM
A. Course Design
Trainees or students wishing to gain entry into this course should possess the following
requirements:
Can communicate both in oral and written;
physically and mentally fit
with good moral character
can perform basic mathematical computation
This list does not include specific institutional requirements such as educational attainment,
appropriate work experience, and others that may be required of the trainees by the school or
training center delivering the TVET program.
COURSE STRUCTURE
Basic Competencies
No. of Hours: (18 Hrs.)
Units of Nominal
Module Title Learning Outcome
Competency Duration
1. Participate in 1.1 Participating in1.1.1 Obtain and convey workplace
workplace workplace information
communication communication 1.1.2 Perform duties following 2 hours
workplace instructions
1.1.3 Complete relevant work-related
documents
2. Work in a team 2.1 Working in a 2.1.1 Describe team role and scope
environment team 2.1.2 Identify one’s role and 2 hours
environment responsibility within team
2.1.3 Work as a team member
3. Solve/Address 3.1 Solving / 3.1.1 Identify routine problems
general addressing 3.1.2 Look for solutions to routine
2 hours
workplace workplace Problems
problems problems 3.1.3 Recommend solutions to
problems
4. Develop career 4.1 Developing 4.1.1 Manage one’s emotion
and life decisions career and life 4.1.2 Develop reflective practice 2 hours
decisions 4.1.3 Boost self-confidence and
develop self-regulation
5. Contribute to 5.1 Contributing to 5.1.1 Identify opportunities to do
workplace workplace things better
innovation innovation 5.1.2 Discuss and develop ideas 2 hours
with others
5.1.3 Integrate ideas for change in
the workplace
6. Present relevant 6.1 Presenting 6.1.1 Gather data / information
information relevant 6.1.2 Assess gathered data /
2 hours
information information
6.1.13 record and present
information
7. Practice 7.1 Practicing 7.1.1 Identify OSH compliance
occupational occupational requirements
safety and health safety and 7.1.2 Prepare OSH requirements for
2 hours
policies and health policies compliance
procedures and procedures 7.1.3 Perform task in accordance
with relevant OSH policies and
procedures
8. Exercise efficient 8.1 Exercising 8.1.1 Identify the efficiency and 2 hours
and effective efficient and effectiveness of resource
sustainable effective utilization
practices in the sustainable 8.1.2 Determine causes of
workplace practices in the inefficiency and/or
workplace ineffectiveness of resource
utilization
8.1.3 Convey inefficient and
ineffective environmental
practices
9. Practice 9.1 practicing 9.1.1 Apply entrepreneurial
entrepreneurial entrepreneurial workplace best practices 2 hours
skills in the skills in the 9.1.2 Communicate entrepreneurial
workplace workplace workplace best practices
Common Competencies
No. of Hours: (18 Hrs.)
Unit of Nominal
Module Title Learning Outcomes
Competency Duration
1. Develop and 1.1 Developing and 1.1.1 Seek information on the
update industry updating industry industry
knowledge knowledge 1.1.2 Update industry knowledge
1.1.3 Develop and update local 3.6 hours
knowledge
1.1.4 Promote products and
services to customers
2. Observe 2.1 Observing 1.1.5 Follow hygiene procedures
workplace workplace hygiene 1.1.6 Identify and prevent hygiene
3.6 hours
hygiene procedures risks
procedures
3. Perform 3.1 Performing 1.1.7 Plan and prepare for task to
computer computer operations be undertaken
operations 1.1.8 Input data into computer
1.1.9 Access information using
computer 3.6 hours
1.1.10 Produce/output data using
computer system
1.1.11 Maintain computer equipment
and systems
4. Perform 4.1 Performing 1.1.12 Follow workplace procedures 3.6 hours
workplace and workplace and safety for health, safety and security
safety practices practices practices
1.1.13 Perform child protection
duties relevant to the tourism
industry
1.1.14 Observe and monitor people
1.1.15 Deal with emergency
situations
1.1.16 Maintain safe personal
presentation standards
1.1.17 Maintain a safe and secure
workplace
5. Provide effective 5.1 Providing effective 1.1.18 Greet customer
customer customer service 1.1.19 Identify needs of customers
service 1.1.20 Deliver service to customer
1.1.21 Handle queries through use
of common business tools 3.6 hours
and technology
1.1.22 Handle complaints/conflict
situations, evaluation and
recommendations
Core Competencies
No. of Hours: (280 Hrs.)
COURSE DELIVERY:
Online Group discussion
Online Lecture
Demonstration online and face to face
Online Simulation
Online Individual/ group assignment
Online Tutorial or Self-paced
Actual Demonstration/ Supervised Industry Learning
Online Video Presentation
Lecture/ actual demonstration Online, Alternative
Learning Delivery Mode
Flexible learning delivery mode (online face to face
blended learning)
Resources:
COOKERY – NC II
Recommended list of tools, equipment and materials for the training of a maximum of 25 trainees for
COOKERY NC II are as follows:
8 Strainer,small,fine 1
air condition Pigeon, etc.
pcs unit
8 Siever,small 1
Telephones SEAFOOD
pcs unit
computers with
8 Strainer,medium fine 3 internet connection Fish
pcs unit
8 LABORATORY
Wooden spoon PERISHABLES
pcs EQUIPMENTS
Emergency light
8 Piping bag 1
Dairy products
pcs unit
Combination of broiler
8 Pastry tubes 1 and griddle - small
Processed food
pcs unit
Meat chopper
8 Tongs, 12 inches 1 machine
Noodles
pcs unit
Condiment cabinet
2
Sugar
unit
Floor mops
8 Apple corer 4
Lecture room
pcs pcs
8 Wire whisk,small 2 Mop Squeezer Storage/stock room
pcs unit
8 Wire whisk, medium 4 Broom (tambo) Research
pcs pcs room/Library
2 Wire whisk, heavy 4 Dust pan REFERENCES
pcs duty pcs
Can opener
1 pc Garbage bin (4 gals.)
4
Books
unit
8 Kitchen spoon,
slotted MISCELLANEOUS
pcs
8 Kitchen forl Charcoal
pcs
3 Carving fork Toothpicks
pcs
3 Pocket/pin
thermometer Aluminum foil
pcs
8 Peelers Wax paper
pcs
2 Stock pot, large Cling wrap
pcs
12 Frying pan, small Tissue paper
pcs
8 Frying pan, medium Paper towel
pcs
2 Frying pan, large Liquid soap
pcs
4 Colander, small
pcs
2 Colander, medium
pcs
16 Cutting board
pcs
Fish poacher,
1 pc medium
12 Casserole, small
pcs
4 Casserole, medium
pcs
4 Wok, small
pcs
1 pc Wok, medium
Double Boiler,
1 pc medium
8 Paellara
pcs
TOOLS OFFICE EQUIPMENT MATERIALS
12 Glass rack
pcs
12 Soup cup rack
pcs
12 Plate rack
pcs
8 Baking tray, small
pcs
12 Utility tray,stainless
pcs
4 Roasting pan
pcs
NOTE: Implementation of the training program can be made possible through a MOA between the Training
school and Industry for the use of the facilities. This is in response to the school limitation on the
high cost of equipment.
ADDITIONAL REQUIREMENT
ADDITIONAL:
Internet Connection
1 Unit Personal Computer/ Laptop/ Cellphone with Camera
1 unit webcam
Digitized Learning Contents
Web based Application (Google Classroom)
FACILITIES:
Based on a class intake of 25 students/trainees.
Space Requirement Size in Meters Area in Sq. Meters Total Area in Sq.
Meters
Student/Trainee Working
1 x 1 m. 1 sq. m. 25 sq. m
Space
(40sq.m.)x2
Lecture/Demo Room (8 x 5 m.)x2 (40 sq. m).x2
Facilities/Equipment/
Circulation Area 36 sq. m.
Assessment Assessment
Contents Condition Methodologies
Criteria Methods
1. Sources of Time The following Online : Competency may
information on management resources MUST be Online be assessed
the industry Ready skills provided: discussion through:
are correctly Pens Online:
needed to Online
identified and Online
access Note pads Learning
Examination via
accessed industry Online learning Face to face : google Forms
2. Information to information materials via Discussion Online
assist effective Basic web based Learning Observation
work competency application Online Interview
performance is skills needed Personal for Case
obtained in line to access the Computer/ Discussion
with job internet Laptop/ Online
requirements Overview of Cellphone with demonstration
3. Specific quality Camera Face to face:
information on assurance in Web based Written
sector of work the industry Examination
application
is accessed Direct
Role of (Google
and updated Observation
individual staff Classroom) Interview for
4. Industry members Case
information is Industry Discussion
correctly information Actual
applied to day- sources demonstration
to-day work
activities
Assessment Assessment
Contents Condition Methodologies
Criteria Methods
1. Informal and/or Time The following Online : Competency may
formal management resources MUST Online be assessed
research is Ready skills be provided: discussion through:
used to update Pens Online:
needed to access Online
general Online
industry Note pads Learning
Examination via
knowledge of information Online Face to face : google Forms
the industry Basic learning Discussion Online
2. Updated competency skills materials via Learning Observation
knowledge is needed to access web based Online Interview
shared with the internet application for Case
customers and Overview of Personal Discussion
colleagues as quality assurance Computer/ Online
appropriate in the industry Laptop/ demonstration
and Role of individual Cellphone with Face to face:
incorporated staff members Camera Written
into day-to-day Examination
Industry Web based
working Direct
information application
activities Observation
sources (Google Interview for
Classroom)
Case
Discussion
Actual
demonstration
Assessment Assessment
Contents Condition Methodologies
Criteria Methods
1. Local Time The following Online : Competency may
knowledge is management resources MUST Online be assessed
developed to Ready skills be provided: discussion through:
assist queries Pens Online:
needed to access Online
on Online
industry Note pads Learning
Examination via
local/national information Online Face to face : google Forms
tourism Basic learning Discussion Online
industry competency skills materials via Learning Observation
2. Local needed to access web based Online Interview
knowledge is the internet application for Case
updated using Overview of Personal Discussion
informal and/or quality assurance Computer/ Online
formal in the industry Laptop/ demonstration
research Role of individual Cellphone with Face to face:
3. Contact with staff members Camera Written
local Examination
Industry Web based
communities is Direct
information application
maintained Observation
sources (Google Interview for
Classroom) Case
Discussion
Actual
demonstration
Assessment Assessment
Contents Condition Methodologies
Criteria Methods
1. Promotional Time The following Online : Competency may
initiatives are management resources MUST Online be assessed
described that Ready skills be provided: discussion through:
maybe used to Pens Online:
needed to access Online
promote Online
industry Note pads Learning
Examination via
products and information Online Face to face : google Forms
services Basic learning Discussion Online
2. Selling skills competency skills materials via Learning Observation
are applied needed to access web based
according to the internet application Online Interview
customer Overview of Personal for Case
needs quality assurance Computer/ Discussion
in the industry Laptop/ Online
demonstration
Role of individual Cellphone with
Face to face:
staff members Camera
Written
Industry Web based Examination
information application Direct
sources (Google Observation
Classroom) Interview for
Case
Discussion
Actual
demonstration
COMMON COMPETENCIES
UNIT OF COMPETENCY: OBSERVE WORKPLACE HYGIENE PROCEDURES
MODULE TITLE: OBSERVING WORKPLACE HYGIENE PROCEDURES
MODULE DESCRIPTOR : This unit of competency deals with the knowledge, skills and attitudes
in observing workplace hygiene procedures. It includes following
hygiene procedures and identifying and preventing hygiene risks.
NOMINAL DURATION : 3.6 HOURS
SUMMARY OF LEARNING OUTCOMES:
Assessment Assessment
Contents Condition Methodologies
Criteria Methods
1. Workplace Typical hygiene The following Online : Competency may be
hygiene and control resources MUST Online assessed through:
procedures procedures in the be provided: discussion Online:
are hospitality and Pens Online Online
implemented tourism industries Note pads Learning Examination via
in line with Overview of Online Face to face : google Forms
enterprise and legislation and learning Discussion Online
legal regulation in materials via Learning Observation
relation to food Online Interview
requirements web based
for Case
2. Handling and handling, application Discussion
storage of personal and Personal Online
items are general hygiene Computer/ demonstration
undertaken in Knowledge on Laptop/ Face to face:
line with factors which Cellphone with Written
enterprise and contribute to Camera Examination
legal workplace Web based Direct
requirements hygiene problems application Observation
General hazards (Google Interview for
in handling of Classroom) Case Discussion
food, linen and Actual
laundry and demonstration
garbage,
including major
causes of
contamination
and cross-
infection
Sources of and
reasons for food
poisoning
Ability to follow
correct
procedures and
instructions
Ability to handle
operating tools/
equipment
Application to
hygiene
principles
Assessment Assessment
Contents Condition Methodologies
Criteria Methods
1. Potential Typical hygiene The following Online : Competency may be
hygiene risks and control resources MUST Online assessed through:
are identified procedures in the be provided: discussion Online:
in line with hospitality and Pens Online Online
enterprise Examination via
tourism industries Note pads Learning
google Forms
procedures Overview of Online Face to face : Online
2. Action to legislation and learning Discussion Observation
minimize and regulation in materials via Learning Online Interview
remove risks relation to food web based for Case
are taken handling, application Discussion
within scope of personal and Personal Online
individual general hygiene Computer/ demonstration
Face to face:
responsibility Knowledge on Laptop/
of Written
factors which Cellphone with
Examination
enterprise/lega contribute to Camera
Direct
l requirements workplace Web based Observation
3. Hygiene risks hygiene problems application Interview for
beyond the General hazards (Google Case Discussion
control of in handling of Classroom) Actual
individual staff food, linen and demonstration
members are laundry and
reported to the garbage,
appropriate including major
person for causes of
follow up contamination
and cross-
infection
Sources of and
reasons for food
poisoning
Ability to follow
correct
procedures and
instructions
Ability to handle
operating tools/
equipment
Application to
hygiene
principles
COMMON COMPETENCIES
UNIT OF COMPETENCY: PERFORM COMPUTER OPERATIONS
MODULE TITLE: PERFORMING COMPUTER OPERATIONS
MODULE DESCRIPTOR: This unit covers the knowledge, skills and attitudes and values needed to
perform computer operations which includes inputting, accessing,
producing and transferring data using the appropriate hardware and
software.
NOMINAL DURATION : 3.6 HOURS
Assessment Assessment
Contents Condition Methodologies
Criteria Methods
1. Data are Basic ergonomics The following Online : Competency may
entered into of keyboard and resources MUST Online be assessed
the computer computer use be provided: discussion through:
using Pens Online:
Main types of Online
appropriate Online
computers and Note pads Learning
Examination
program/applic basic features of Online Face to face : via google
ation in different operating learning Discussion Forms
accordance systems materials via Learning Online
with company Main parts of a web based Observation
procedures computer application Online
2. Accuracy of Storage devices Personal Interview for
information is and basic Computer/ Case
checked and categories of Laptop/ Discussion
information is memory Cellphone with Online
saved in Relevant types of Camera demonstration
accordance software Web based Face to face:
with standard General security application Written
operating (Google Examination
Viruses
procedures Classroom) Direct
OH & S principles Observation
3. Inputted data and responsibilities Interview for
are stored in Calculating Case
storage media computer capacity Discussion
according to Reading skills Actual
requirements required to demonstration
4. Work is interpret work
performed instruction
within
Communication
ergonomic
skills
guidelines
Assessment Assessment
Contents Condition Methodologies
Criteria Methods
1. Correct Basic ergonomics The following Online : Competency may
program/applic of keyboard and resources MUST Online be assessed
ation is computer use be provided: discussion through:
selected based Pens Online:
Main types of Online
on job Online
computers and Note pads Learning
Examination
requirements basic features of Online Face to face : via google
2. Program/ different operating learning Discussion Forms
application systems materials via Learning Online
containing the Main parts of a web based Observation
information computer application Online
required is Storage devices Personal Interview for
accessed and basic Computer/ Case
according to categories of Laptop/ Discussion
company memory Cellphone with Online
procedures Relevant types of Camera demonstration
3. Desktop icons Face to face:
software Web based
are correctly Written
General security application Examination
selected, (Google
Viruses Direct
opened and Classroom)
OH & S principles Observation
closed for
and responsibilities Interview for
navigation
purposes Calculating Case
computer capacity Discussion
4. Keyboard Actual
techniques are Reading skills demonstration
carried out in required to
line with OH& interpret work
S instruction
requirements Communication
for safe use of skills
keyboards
Assessment Assessment
Contents Condition Methodologies
Criteria Methods
1. Entered data Basic ergonomics The following Online : Competency may
are processed of keyboard and resources MUST Online be assessed
using computer use be provided: discussion through:
appropriate Pens Online:
Main types of Online
software Online
computers and Note pads Learning
Examination
commands basic features of Online Face to face : via google
2. Data are different operating learning Discussion Forms
printed out as systems materials via Learning Online
required using Main parts of a web based Observation
computer computer application Online
hardware/perip Storage devices Personal Interview for
heral devices and basic Computer/ Case
in accordance categories of Laptop/ Discussion
with standard memory Cellphone with Online
operating Relevant types of Camera demonstration
procedures Face to face:
software Web based
3. Files and data Written
General security application Examination
are transferred (Google
Viruses Direct
between Classroom)
OH & S principles Observation
compatible
and responsibilities Interview for
systems using
computer Calculating Case
computer capacity Discussion
software, Actual
hardware/perip Reading skills
required to demonstration
heral devices
in accordance interpret work
with standard instruction
operating Communication
procedures skills
Assessment Assessment
Contents Condition Methodologies
Criteria Methods
1. Systems for Basic ergonomics The following Online : Competency may
cleaning, of keyboard and resources MUST Online be assessed
minor computer use be provided: discussion through:
maintenance Main types of Pens Online Online:
and computers and Note pads Learning Online
replacement of basic features of Face to face : Examination
Online
consumables via google
different operating learning Discussion
Forms
are systems materials via Learning Online
implemented Main parts of a web based Observation
2. Procedures for computer application Online
ensuring Storage devices Personal Interview for
security of and basic Computer/ Case
data, including categories of Laptop/ Discussion
regular back- memory Cellphone with Online
ups and virus Relevant types of Camera demonstration
checks are software Web based Face to face:
implemented General security application Written
in accordance Examination
Viruses (Google
with standard Direct
OH & S principles Classroom)
operating Observation
and responsibilities Interview for
procedures
Calculating Case
3. Basic file
computer capacity Discussion
maintenance
procedures are Reading skills Actual
required to demonstration
implemented
in line with the interpret work
standard instruction
operating Communication
procedures skills
4. Document
systems are
maintained
COMMON COMPETENCIES
UNIT OF COMPETENCY: PERFORM WORKPLACE AND SAFETY PRACTICES
MODULE TITLE: PERFORMING WORKPLACE AND SAFETY PRACTICES
MODULE DESCRIPTOR : This unit of competency deals with the knowledge, skills and attitudes in
following health, safety and security practices. it includes dealing with
emergency situations and maintaining safe personal presentation
standards.
NOMINAL DURATION : 3.6 HOURS
SUMMARY OF LEARNING OUTCOMES:
Assessment Assessment
Contents Condition Methodologies
Criteria Methods
1. Issue of sexual Communication The following Online : Competency may
exploitation of Interactive resources MUST Online be assessed
children by communication be provided: discussion through:
tourist is Pens Online:
with others Online
identified Online
Interpersonal Note pads Learning
Examination via
2. National, skills Online Face to face : google Forms
regional and Good working learning Discussion Online
international attitude materials via Learning Observation
actions are Ability to work web based Online Interview
described to quietly; with application for Case
prevent the cooperation; Personal Discussion
sexual patience, Computer/ Online
exploitation of carefulness, Laptop/ demonstration
children by cleanliness and Cellphone with Face to face:
tourists aesthetic values Camera Written
3. Actions that Examination
Ability to focus on Web based
can be taken Direct
task at hand application
in the Observation
Systems, (Google Interview for
workplace are Classroom)
Processes and Case
described to
Operations Discussion
protect
Workplace Actual
children from health, safety and demonstration
sexual security
exploitation by procedures
tourists Emergency
procedures
Personal
presentation
Safety Practices
Proper disposal
of garbage
Practice safety
measures
5S
Implementation
Child sexual
exploitation
Identify child
sexual
exploitation
Behaviors that
may be exhibited
by sex tourist
Reporting
mechanism
Preventive
measures of
exploitation
Child protection
duties relevant to
tourism industry
Rules,
regulations,
policies and laws
Ability to make
decision
3Time
management
Ability to offer
alternative steps
Care in handling
and operating
equipment
Ability to use
observation and
monitoring
techniques
Assessment Assessment
Contents Condition Methodologies
Criteria Methods
1. Emergency Communication The following Online : Competency may
and potential Interactive resources MUST Online be assessed
emergency communication be provided: discussion through:
situations are Pens Online:
with others Online
recognized Online
Interpersonal Note pads Learning
Examination
and skills Online Face to face : via google
appropriate Good working learning Discussion Forms
action are attitude materials via Learning Online
taken within Ability to work web based Observation
individual’s quietly; with application Online
scope of cooperation; Personal Interview for
responsibility patience, Computer/ Case
2. Emergency carefulness, Laptop/ Discussion
procedures are cleanliness and Cellphone with Online
followed in line Camera demonstration
aesthetic values
with enterprise Face to face:
Ability to focus on Web based
procedures Written
task at hand application Examination
3. Assistance is (Google
Systems, Direct
sought from Classroom)
Processes and Observation
colleagues to
Operations Interview for
resolve or
Workplace Case
respond to health, safety and Discussion
emergency security Actual
situations procedures demonstration
4. Details of Emergency
emergency procedures
situations are Personal
reported in line presentation
with enterprise Safety Practices
procedures Proper disposal
of garbage
Practice safety
measures
5S
Implementation
Child sexual
exploitation
Identify child
sexual
exploitation
Behaviors that
may be exhibited
by sex tourist
Reporting
mechanism
Preventive
measures of
exploitation
Child protection
duties relevant to
tourism industry
Rules,
regulations,
policies and laws
Ability to make
decision
3Time
management
Ability to offer
alternative steps
Care in handling
and operating
equipment
Ability to use
observation and
monitoring
techniques
Assessment Assessment
Contents Condition Methodologies
Criteria Methods
1. Workplace Communication The following Online : Competency may
health, safety Interactive resources MUST Online be assessed
and security communication be provided: discussion through:
responsibilities Pens Online:
with others Online
are identified Online
Interpersonal Note pads Learning
Examination
2. Framework to skills Online Face to face : via google
maintain Good working learning Discussion Forms
workplace attitude materials via Learning Online
health, safety Ability to work web based Observation
and security quietly; with application Online
are maintained cooperation; Personal Interview for
3. Procedures for patience, Computer/ Case
identifying and carefulness, Laptop/ Discussion
assessing cleanliness and Cellphone with Online
health, safety Camera demonstration
aesthetic values
and security Face to face:
Ability to focus on Web based
hazards and Written
task at hand application Examination
risks are (Google
Systems, Direct
implemented Classroom)
Processes and Observation
4. Injuries,
Operations Interview for
illnesses and
Workplace Case
incidents are health, safety and Discussion
investigated security Actual
5. Organization's procedures demonstration
health, safety Emergency
and security procedures
effectiveness Personal
are evaluated presentation
Safety Practices
Proper disposal
of garbage
Practice safety
measures
5S
Implementation
Child sexual
exploitation
Identify child
sexual
exploitation
Behaviors that
may be exhibited
by sex tourist
Reporting
mechanism
Preventive
measures of
exploitation
Child protection
duties relevant to
tourism industry
Rules,
regulations,
policies and laws
Ability to make
decision
3Time
management
Ability to offer
alternative steps
Care in handling
and operating
equipment
Ability to use
observation and
monitoring
techniques
COMMON COMPETENCIES
UNIT OF COMPETENCY: PROVIDE EFFECTIVE CUSTOMER SERVICE
MODULE TITLE: PROVIDING EFFECTIVE CUSTOMER SERVICE
MODULE DESCRIPTOR : this unit of competency deals with the knowledge, skills and attitudes in
providing effective customer service. it includes greeting customer,
identifying customer needs, delivering service to customer, handling
queries through use of common business tools and technology and
handling complaints, evaluation and recommendation.
NOMINAL DURATION : 3.6 HOURS
SUMMARY OF LEARNING OUTCOMES:
Assessment Assessment
Contents Condition Methodologies
Criteria Methods
1. Customers are Communication The following Online : Competency may
greeted in line Interactive resources MUST Online be assessed
with enterprise communication be provided: discussion through:
procedure Pens Online:
with others Online
2. Verbal and Interpersonal Note pads Learning Online
non-verbal skills/ social Online Face to face : Examination via
communication graces with learning Discussion google Forms
s are sincerity materials via Learning Online
appropriate to Observation
Safety Practices web based
the given Online Interview
Safe work application
for Case
situation practices Personal Discussion
3. Non- verbal Personal hygiene Computer/ Online
communication Attitude Laptop/ demonstration
are observed Attentive, patient Cellphone with Face to face:
when and cordial Camera Written
responding to Web based Examination
Eye-to-eye
customers application Direct
contact
4. Sensitivity to (Google Observation
Maintain
cultural and Classroom) Interview for
teamwork and
social Case
cooperation Discussion
differences
isdemonstrate Theory Actual
d Selling/ demonstration
upselling
techniques
Interview
techniques
Conflict
resolution
Communicatio
n process
Communicatio
n barriers
Effective
communicatio
n skills
Non-verbal
communicatio
n - body
language
Good time
management
Ability to work
calmly and
unobtrusively
effectively
Ability to
handle
telephone
inquiries and
conversations
Correct
procedure in
handling
telephone
inquiries
Proper way of
handling
complaints
Assessment Assessment
Contents Condition Methodologies
Criteria Methods
1. Appropriate Communication The following Online : Competency may
interpersonal Interactive resources MUST Online be assessed
skills are used communication be provided: discussion through:
to ensure that Pens Online:
with others Online
customer Online
Interpersonal Note pads Learning
Examination via
needs are skills/ social Online Face to face : google Forms
accurately graces with learning Discussion Online
identified sincerity materials via Learning Observation
2. Customer Safety Practices web based Online Interview
needs are Safe work application for Case
assessed for practices Personal Discussion
urgency so Personal hygiene Computer/ Online
that priority for Laptop/ demonstration
Attitude
service Cellphone with Face to face:
Attentive, patient
delivery can be Camera Written
and cordial Examination
identified Web based
3. Customers are Eye-to-eye Direct
contact application
provided with Observation
Maintain (Google Interview for
information Classroom)
4. Personal teamwork and Case
cooperation Discussion
limitation in
Theory Actual
addressing
Selling/upselling demonstration
customer
needs is techniques
identified and Interview
where techniques
appropriate, Conflict
assistance is resolution
sought from Communication
supervisor process
Communication
barriers
Effective
communication
skills
Non-verbal
communication -
body language
Good time
management
Ability to work
calmly and
unobtrusively
effectively
Ability to handle
telephone
inquiries and
conversations
Correct
procedure in
handling
telephone
inquiries
Proper way of
handling
complaints
Assessment Assessment
Contents Condition Methodologies
Criteria Methods
1. Customer Communication The following Online : Competency may
needs are Interactive resources MUST Online be assessed
promptly communication be provided: discussion through:
attended to in Pens Online:
with others Online
line with Online
Interpersonal Note pads Learning
Examination via
enterprise skills/ social Online Face to face : google Forms
procedure graces with learning Discussion Online
2. Appropriate sincerity materials via Learning Observation
rapport is Safety Practices web based Online Interview
maintained Safe work application for Case
with customer practices Personal Discussion
to enable high Personal hygiene Computer/ Online
quality service Laptop/ demonstration
Attitude
delivery Cellphone with Face to face:
Attentive, patient
3. Opportunity to Camera Written
and cordial Examination
enhance the Web based
quality of Eye-to-eye Direct
contact application
Observation
service and Maintain (Google Interview for
products are teamwork and Classroom) Case
taken cooperation Discussion
wherever Theory Actual
possible demonstration
Selling/upselling
techniques
Interview
techniques
Conflict
resolution
Communication
process
Communication
barriers
Effective
communication
skills
Non-verbal
communication -
body language
Good time
management
Ability to work
calmly and
unobtrusively
effectively
Ability to handle
telephone
inquiries and
conversations
Correct
procedure in
handling
telephone
inquiries
Proper way of
handling
complaints
Assessment Assessment
Contents Condition Methodologies
Criteria Methods
1. Common Communication The following Online : Competency may
business Interactive resources MUST Online be assessed
tools and communication be provided: discussion through:
technology with others Pens Online Online:
are used Interpersonal Note pads Learning Online
efficiently skills/ social Online Face to face : Examination via
to graces Discussion google Forms
learning
determine withsincerity Online
materials via Learning
customer Observation
Safety Practices web based
requiremen Online Interview
Safe work application for Case
ts practices Personal Discussion
2. Queries/ Personal hygiene Computer/ Online
information Attitude Laptop/ demonstration
are Attentive, patient Cellphone with Face to face:
recorded in and cordial Camera Written
line with Web based Examination
Eye-to-eye
enterprise application Direct
contact
procedure (Google Observation
Maintain
3. Queries are Classroom) Interview for
teamwork and Case
acted upon
cooperation Discussion
promptly
and Theory Actual
correctly Selling/upselling demonstration
line with techniques
enterprise Interview
procedure techniques
Conflict
resolution
Communication
process
Communication
barriers
Effective
communication
skills
Non-verbal
communication -
body language
Good time
management
Ability to work
calmly and
unobtrusively
effectively
Ability to handle
telephone
inquiries and
conversations
Correct
procedure in
handling
telephone
inquiries
Proper way of
handling
complaints
Assessment Assessment
Contents Condition Methodologies
Criteria Methods
1. Guests are Communication The following Online : Competency may
greeted with a Interactive resources MUST Online be assessed
smile and eye- communication be provided: discussion through:
to-eye contact Pens Online:
with others Online
2. Responsibility Online
Interpersonal Note pads Learning
Examination via
for resolving skills/ social Online Face to face : google Forms
the complaint graces with learning Discussion Online
is taken within sincerity materials via Learning Observation
limit of Safety Practices web based Online Interview
responsibility Safe work application for Case
and according practices Personal Discussion
to enterprise Personal hygiene Computer/ Online
policy Laptop/ demonstration
Attitude
3. Nature and Cellphone with Face to face:
Attentive, patient
details of Camera Written
and cordial Examination
complaint are Web based
established Eye-to-eye Direct
contact application
and agreed Observation
Maintain (Google Interview for
with the Classroom)
customer teamwork and Case
cooperation Discussion
4. Threats to
Theory Actual
personal
Selling/upselling demonstration
safety are
identified and techniques
managed to Interview
personal techniques
safety of Conflict
customers or resolution
colleagues and Communication
appropriate process
assistance is Communication
organized barriers
5. Appropriate Effective
action is taken communication
to resolve the skills
complaint to Non-verbal
the customers communication -
satisfaction body language
wherever Good time
possible management
6. Conflict Ability to work
situations are calmly and
resolved within unobtrusively
scope of effectively
individual Ability to handle
responsibility telephone
by applying inquiries and
effective conversations
communication
Correct
skills and
procedure in
according to
handling
enterprise
telephone
policy
inquiries
Proper way of
handling
complaints
CORE COMPETENCIES
UNIT OF COMPETENCY: CLEAN AND MAINTAIN KITCHEN PREMISES
MODULE TITLE: CLEANING AND MAINTAINING KITCHEN PREMISES
MODULE DESCRIPTOR : This unit deals with the skills and knowledge involve in cleaning,
sanitizing and maintaining kitchens, equipment and utensils for food
preparation and storage in commercial/institutional kitchens
NOMINAL DURATION : 16 Hours
SUMMARY OF LEARNING OUTCOMES:
LO1. CLEAN, SANITIZE AND STORE EQUIPMENT
LO2. CLEAN AND SANITIZE PREMISES
LO3. DISPOSE OF WASTE
Assessment Assessment
Contents Condition Methodologies
Criteria Methods
1. Cleaning Various types The following Online : Competency
schedules are and uses of resources MUST Online may be
chemicals and assessed
followed based equipment for be provided: discussion
on enterprise Pens through:
cleaning and Online
Online:
procedures sanitizing Note pads Learning
Occupational Online
2. Chemicals and Online Face to face :
health and safety Examination
equipment for learning Discussion via google
requirements for
cleaning bending, lifting, materials via Learning Forms
and/or carrying and web based Online
sanitizing are using equipments application Observation
used safely Logical and time- Personal Online
3. Walls, floors, efficient work flow Interview for
Environmental- Computer/
shelves and friendly products Laptop/ Case
working and practices in Cellphone with Discussion
surfaces are relation to kitchen Camera Online
cleaned and/or cleaning Web based demonstratio
sanitized Sanitation and application n
cross- Face to face:
without contamination (Google
causing Classroom) Written
issues related to
damage to food handling Examination
health or and preparation Direct
property Sanitizing and Observation
disinfecting Interview for
4. First aid procedures and Case
procedures are techniques Discussion
followed if an Using and storing Actual
accident cleaning demonstratio
happens materials and n
chemicals
Waste
management and
disposal
procedures and
practices
Assessment Assessment
Contents Condition Methodologies
Criteria Methods
1. Wastes are Various types Online : Competency
and uses of The following
sorted and Online may be
chemicals and resources
disposed discussion assessed
equipment for MUST be through:
according to cleaning and provided: Online
Online:
sanitary sanitizing Learning
Occupational Pens Online
regulations, Face to face :
health and safety Note Examination
enterprise Discussion via google
requirements for pads
practices and bending, lifting, Learning Forms
standard carrying and Online Online
procedures using equipments learning Observation
2. Cleaning Logical and time- material Online
chemicals are efficient work flow
Environmental- s via Interview for
disposed friendly products web Case
safely and practices in based Discussion
according to relation to kitchen applicati Online
standard cleaning on demonstratio
procedures Sanitation and n
cross- Personal Face to face:
contamination Comput Written
issues related to er/ Examination
food handling Laptop/
and preparation Direct
Sanitizing and Cellphon Observation
disinfecting e with Interview for
procedures and Camera Case
techniques Discussion
Using and storing Web
Actual
cleaning based demonstratio
materials and applicati n
chemicals
Waste
management and on
disposal (Google
procedures and Classroo
practices m)
CORE COMPETENCIES
UNIT OF COMPETENCY: PREPARE STOCKS, SAUCES AND SOUPS
MODULE TITLE: PREPARING STOCKS, SAUCES AND SOUPS
MODULE DESCRIPTOR : This unit deals with the skills, knowledge, and attitude required to
prepare various stocks, sauces and soups in a commercial/institutional
kitchen
NOMINAL DURATION : 22 HOURS
SUMMARY OF LEARNING OUTCOMES:
LO1. PREPARE STOCKS, GLAZES AND ESSENCES REQUIRED FOR MENU ITEMS
LO2. PREPARE SOUPS REQUIRED FOR MENU ITEMS
LO3. PREPARE SAUCES REQUIRED FOR MENU ITEMS
LO4. STORE AND RECONSTITUTE STOCKS, SAUCES AND SOUPS
Assessment Assessment
Contents Condition Methodologies
Criteria Methods
1. Ingredients Common The following Discussion/ Competency
and flavoring resources MUST may be
agents are
problems on be provided: Demonstration assessed
used stocks, sauces Video viewing through:
according to and soups and Access to a
standard how to identify fully-equipped Direct
recipes defined and observation
and rectify them of the
by the commercially-
enterprise Common cooking candidate
terms on stocks, realistic food while
2. Variety of preparation
stocks, glazes, soups and making
flavorings, area with stocks,
sauces which are appropriate sauces and
seasonings
are produced used in the and industry- soups
according to industry current Demonstrati
enterprise equipment on of
standards Appropriate sample
substitute A variety of dishes
ingredients and suitable prepared by
ingredients for the
food components
appetizers candidate
Use of various Service wares Written or
stocks, bases, oral
flavoring and questions to
seasoning agents test
candidate’s
for a variety of knowledge
soups and on sauces,
sauces soups and
Hygienic and stocks
Review of
sanitary portfolios of
principles and evidence
practices and third
Logical and time party
workplace
efficient work flow reports of
Principles and on-the-job
techniques of performanc
producing stocks, e by the
candidate,
soups and e.g. menus
sauces according
to industry
standards
Organizational
skills and
teamwork
Safe work
practices
Waste
minimization
techniques and
environment-
friendly practices
on handling,
preparation and
disposal of
soups, stocks
and sauces
Preparation of
stocks, sauces
and soups within
typical workplace
conditions
including working
within time
constraints
LO2. PREPARE SOUPS REQUIRED FOR MENU ITEMS
CORE COMPETENCIES
Unit of Competency: Prepare sandwiches
Module Title: Preparing sandwiches
Module Descriptor :This unit deals with the skills and knowledge required in preparing and
presenting sandwiches
Nominal Duration : 22 hours
Summary of Learning Outcomes:
LO1. Perform mise-en –place
LO2. Prepare a variety of sandwiches
LO3. Present a variety of sandwiches
LO4. Store sandwiches
CORE COMPETENCIES
Unit of Competency: Prepare meat dishes
Module Title: Preparing meat dishes
Module Descriptor :This unit deals with the knowledge, skills and attitude in selecting,
preparing, cooking and storing meats.
Nominal Duration : 22 hours
Summary of Learning Outcomes:
LO1. Perform Mise en place
LO2. Cook meat cuts for service
LO3. Present meat cuts for service
LO4. Store meat
CORE COMPETENCIES
Unit of Competency: Prepare vegetables dishes
Module Title: Preparing vegetables dishes
Module Descriptor: This unit deals with the skills, knowledge and attitude required in cooking,
presenting and storing various vegetables dishes.
Nominal Duration : 22 hours
Summary of Learning Outcomes:
LO1. Perform Mise en place
LO2. Prepare vegetable dishes
LO3. Present vegetable dishes
LO4. Store vegetables dishes
Details of Learning Outcome:
LO1. Perform Mise en place
Assessment Contents Condition Methodologi Assessment
Criteria es Methods
1. Tools, Varieties and The following Discussion Competency
utensils and characteristics resources MUST may be
be provided: Demonstra assessed
equipment of vegetables tion through:
are cleaned, Past and Access to Video
sanitized and current trends a fully- viewing Direct
prepared in culinary uses equipped observation
and dishes of operationa of the
based on the
vegetables l candidate
required
Nutrition commercia while
tasks related to
2. Ingredients l/institution preparing
vegetables, in al kitchen dishes
are identified particular the (including Portfolio
correctly, food values of Report like
industry
according to commodities current sampling of
standard and the effects equipment dishes
recipes, of cooking on ) cooked by
recipe cards the nutritional
Real/ the
or enterprise value of food
Relevant candidate
requirements Common Written or
ingredients
cooking terms oral
3. Ingredients and
related to
are vegetables service questions to
assembled dishes that are wares test
according to used in the candidate’s
correct industry knowledge
quantity, type Safe work on
and practices on appropriate
using tools and cooking
equipment
Principles and
quality methods for
practices of
required various
sanitary
4. Ingredients commodities
related to use
are prepared and safety
of raw
based on the issues
ingredients
required form Review of
Logical and
and time portfolios of
time efficient evidence
frame
work flow and third
5. Frozen
ingredients Cutting and party
are thawed presentation workplace
following techniques of reports of
enterprise vegetables on-the-job
procedures. Organizationa performance
l skills and by the
6. Where
teamwork candidate
necessary,
raw Waste
ingredients minimization
are washed techniques
with clean and
potable environmental
water. consideration
s in specific
relation to
vegetables
CORE COMPETENCIES
Unit of Competency: Prepare egg dishes
Module Title: Preparing egg dishes
Module Descriptor :This unit deals with the skills, knowledge and attitude required to
cook, present and store various egg dishes.
Nominal Duration : 22 hours
Summary of Learning Outcomes:
CORE COMPETENCIES
Unit of Competency: Prepare starch dishes
Module Title: Preparing starch dishes
Module Descriptor :This unit deals with the skills, knowledge and attitude required cooking,
presenting and store starch dishes such as pasta and noodles.
Nominal Duration : 22 hours
Summary of Learning Outcomes:
LO1. Perform Mise en place
LO2. Prepare starch dishes
LO3. Present Starch dishes
LO4. Store Starch dishes
Details of Learning Outcome:
LO1. Perform Mise en place
Assessment Contents Condition Methodologi Assessment
Criteria es Methods
1. Tools, Historical The following Competency
utensils development resources MUST may be
and and current be provided: Discu assessed
equipment trends in the ssion/ through :
are preparation Access to
cleaned,sa and a fully- Direct
nitized and presentation equipped Demo observat
prepared of starch operational nstrati ion of
based on dishes commercia on the
the Varieties and l/institution Video candidat
required characteristics al kitchen viewin e while
tasks of starch (including g preparin
2. Ingredients foods industry- g dishes
are Past and current Written
identified current trends equipment) or oral
correctly, in culinary Real/ question
according uses and Relevant s to test
tostandard dishes starch ingredients candidat
recipes, foods Service e’s
recipe Nutrition ware knowled
cards or related to ge on
enterprise starch dishes appropri
requiremen in particular ate
ts the food cooking
3. Ingredients values of methods
are commodities for
assembled and the various
according effects of commod
to correct cooking on ities and
quantity, the nutritional safety
type and value of food issues
quality Common Review
required cooking terms of
4. Ingredients related to portfolio
are starch dishes s of
prepared that are used evidenc
based on in the industry e and
the Safe work third
required practices on party
form and using tools workpla
time frame and ce
5. Frozen equipment reports
ingredients of on-
Principles and
are thawed the-job
practices of
following sanitary perform
enterprise related to use ance by
procedures ofraw the
. ingredients candidat
6. Where Logical and e
necessary, time efficient
raw work flow
ingredients Presentation
are washed techniques of
with clean starch dishes
potable Organizationa
water. l skills and
teamwork
Waste
minimization
techniques
and
environmental
consideration
s in specific
relation to
starch dishes
CORE COMPETENCIES
Unit of Competency: Prepare seafood dishes
Module Title: Preparing seafood dishes
Module Descriptor :This unit deals with the knowledge, skills and attitude required in
selecting, preparing, presenting and storing seafood in a commercial
kitchen or catering operation.
Nominal Duration : 22 hours
Summary of Learning Outcomes:
CORE COMPETENCIES
Unit of Competency: Prepare desserts
Module Title: Preparing desserts
Module Descriptor: This unit deals with knowledge, skills, and attitudes in the preparation of a
range of hot, cold and frozen desserts.
Nominal Duration : 22 hours
Summary of Learning Outcomes:
LO1. Perform mise en place
LO2. Prepare desserts and sweet sauces
LO3. Plate/Present desserts
LO4. Store desserts
CORE COMPETENCIES
Unit of Competency: Package prepared food
Module Title: Packaging prepared food
Module Descriptor :This unit deals with the knowledge, skills, and attitudes in packaging
of prepared foodstuffs for transportation.
Nominal Duration : 22 hours
Summary of Learning Outcomes:
LO1. Select packaging materials
LO2. Package food