Stage 3 - Contributor Safety

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6/30/22, 11:11 AM Psychological Safety Stage 3: Contributor Safety | LeaderFactor

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Contributor Safety
Am I Making a Difference?

What is Contributor Safety?


Contributor safety satisfies the basic human need to contribute and make a difference. The
more we contribute, the more confidence and competence we develop. When we create
contributor safety for others, we empower them with autonomy, guidance, and encouragement
in exchange for effort and results.

W H E N YO U H AV E I T

When contributor safety is present, we feel safe to contribute as a full member of the
team, using our skills and abilities to participate in the value-creation process. We lean
into what we’re doing with energy and enthusiasm. We have a natural desire to apply
what we’ve learned to make a meaningful contribution.

W H E N YO U D O N ' T

Without contributor safety your desire to add value and contribute in a meaningful way
diminishes. You become a glorified order taker, doing the tasks that need to be done
without passion or energy. Why do we dislike micromanagers? Because they don’t
give us the freedom and discretion to reach our potential.

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Humans Need
to Make a
Difference.
Contributor Safety is about being given a chance to make a
difference. Most humans have a deep desire to make a
difference. They want to find meaning and purpose
because in their work and they want to carry their weight,
they want to help. They want to perform. They want to do
their part and they don't feel good about themselves if
they can't. If you want to contribute, but you're not given
the opportunity, it's like being a member of an athletic
team, but never being able to play in the game. It's no fun
at all.

Giving Autonomy with


Guidance in Exchange for
Results.
Contributor Safety is the realm of performance and it’s
different from Inclusion Safety. It's not a human right. It's
not something people owe you. It's not an entitlement. You
have to prove your ability to deliver results. You have to
earn it. When you are competent and willing to hold
yourself accountable, you’re ready to receive Contributor
Safety.

The autonomy-for-results exchange that defines


Contributor Safety is an exchange that increases in scale
and scope as the individual learns to contribute more.

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Contributor Safety Invites


Discretionary Effort.
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We all have discretionary effort which is the portion of
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matter of personal discretion to contribute or to slack off.
When an organization gives employees the autonomy and
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guidance to produce results they unlock the discretionary
effort of their employees. Instead of focusing on the
completion of tasks, the team can focus on producing
results.

One of the most powerful things you can do to foster


Contributor Safety is to help others think beyond their
roles. The invitation to think beyond one’s role expresses
greater respect for the individual and grants greater
permission to contribute. Before people can get out of
their tactical and functional silos to think strategically, they
must be liberated by the Contributor Safety given to them.

A Toxic Environment Shuts Down


Performance.
A toxic environment shuts down performance because people
worry about psychological safety before they worry about
performance. Fear-stricken teams give you their hands, some of
their head, and none of their heart. It’s the leader's job to foster,
promote, and model Contributor Safety.

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Do You Practice Contributor Safety?


It’s time to take a step back and look at your own life. Ask yourself these questions and
evaluate how you are doing in putting Inclusion Safety into practice.

Do you collaborate effectively with other members of your team?


Do you respect only the high achievers and highly educated or do you recognize that answers and insights can come from some of the most unlikely
people?
Can you be genuinely happy for the success of others?
Do you empower others without micromanaging them?
Have you ever withheld Contributor Safety from someone when they have earned it?
Do you freely share your experience, knowledge and skills?
Are you emotionally advanced beyond needing to hear yourself talk?
Do you see the potential of others on your team?

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Concrete Behaviors That Create


Inclusion Safety at Work.
It’s not enough to understand Contributor Safety; you must put concrete behaviors into
practice. These behaviors are examples of how you can increase Contributor Safety.

1. Rotate the conducting of meetings.


One of the most powerful ways to empower others to contribute is by allowing them to
conduct team meetings. Traditionally, the leader conducts the meeting, but if you
rotate that assignment, your team members will gain greater confidence to contribute.
Simply giving them the assignment acknowledges their ability to do the job. Of course
you will need to help them prepare the agenda and coach them through the process.

2. Clarify roles.
More complexity requires greater teamwork, and yet more role ambiguity causes
people to make assumptions about how to contribute. Clarify roles at the beginning to
reduce both anxiety and ambiguity. You will need to do this periodically to ensure role
clarity.

3. Recognize accomplishment.
Certainly accomplishment is its own reward, but receiving genuine recognition from
your peers makes it all the sweeter. As a leader, recognize the successes of your
team quickly. Never delay and never resent the opportunity. the successes of others
and show genuine excitement for their accomplishments.

4. Don’t correct with anger, blame, or shame.


Things won’t always go right. People make mistakes, and sometimes those mistakes
are due to complacency and carelessness. Even in that situation, don’t correct with
anger, blame, or shame. Any kind of public ridicule is off limits. Instead, coach the
person to see his or her mistakes and help them take responsibility for them. Even
candid, corrective feedback can be given respectfully.

5. Identify stall points.


There are times when your team members don’t know what to do or how to proceed,
and they may be embarrassed to ask what to do. Try to anticipate and identify when
this happens. Rather than making them feel poorly about it, engage with them, ask
them what they think the next steps should be. Make it safe for them to be in this
stalled situation.

6. Celebrate small wins.


Small wins increase confidence and build momentum. When your team members see a
series of small wins, it creates a sense of forward motion. Ultimate success may be a
way off, but small wins represent success at intervals and progress toward your goal.
It’s the small wins that fuel the team members’ efforts to continue contributing at a
high level.

7. Shift from tell to ask.


A leader’s coaching continuum ranges from telling at one end to asking at the other. A
good leader uses the entire continuum. Too much telling breeds dependency and

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learned helplessness. Shift as much as you can to the ask end. Lead through questions
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8. Share your values.
Your values define you and what’s important to you. They always define the way you
want to work. Share your values with your team and have them share theirs with you.
This is the first important step in defining the ground rules and terms of engagement
for a team.

9. Share your workstyle and communication preferences.


Beyond your values, share your workstyle and communication preferences with your
team. Have your team members share theirs as well. We each have a different
workstyle and communication preferences based on our individual personalities. Most
of these styles and preferences aren’t wrong; they are just different. The better you
understand the styles and preferences of your team members, the more effectively
you’ll be able to work together.

10. Create conditions for peak engagement.


We’ve all had peak engagement experiences in professional life, times when we’re in
the groove and doing our best work. When did this happen to you? Share this with your
team. Have them share their peak engagement experiences with each other. As you try
to create peak engagement conditions for each other, it will foster greater contribution
by team members.

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