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Dashboard Dashboard Home > Dashboard

Onboarding Agent

Calling Agent 100Cr. 150 1500 5

Life Time Sales Onboarding Agents Retailers Onboarded Distributors
Call Center

Retailers

Orders Calling Agent Daily Activity

Masters

Manage User
150 1800 1000
Logged in Agents Current Queue Total Orders
Report

Retailer Calling Cycle Next 6 Days

Monday Tuesday Wednesday Thursday Friday Saturday

2200 2205 2800 3200 2800 3100

 LOGO

Dashboard Onboarding Agent Home >Onboarding Agent

Onboarding Agent
Search……... All/Pending/Approved/Rejected

Calling Agent
Name Mobile Number Aadhar Number Agency Name City Action
Call Center

Retailers
John Dore 9632154782 952314587521 Manpower Services India Pvt Ltd Gurgaon
View
Orders

Masters
Oliver Queen 9599697553 812548360402 People Tree Pvt Ltd Gurgaon
Manage User View

Report

Tommy Christ 9599697553 812548360402 People Tree Pvt Ltd Noida

View

Laura Queen 9599697553 812548360402 People Tree Pvt Ltd Noida

View
 LOGO

Dashboard Onboarding Agent Home >Onboarding Agent

Onboarding Agent
Search……... All/Pending/Approved/Rejected

Calling Agent
Name Mobile Number Aadhar Number Agency Name Action
Call Center

Retailers
John Dore 9632154782 952314587521 Manpower Services India Pvt Ltd
View
Orders
Mobile Number Aadhar Number Agency Name
Masters John Dore Aadhar No:
Oliver Queen 9599697553
9599697553 9621458750
812548360402 People Tree Pvt Ltd
Manage User 9632154782 952314587521 Manpower Services India Pvt Ltd View

Report Agency: Email Id:

Manpower Services India Pvt Ltd johndore1990@yahoo.com
Tommy Christ 9599697553 812548360402 People Tree Pvt Ltd
View
Address: Employee Code:
H.No-135, G-Block, Sector-49, DS21053
Gurgaon, Haryana-120018
Laura Queen 9599697553 812548360402 People Tree Pvt Ltd
View

Close
 LOGO

Dashboard Onboarding Agent Home >Onboarding Agent

Onboarding Agent Agent Details

Calling Agent
John Dore Aadhar No: Email Id: Employee Code:
Call Center 9599697553 9621458750 johndore1990@yahoo.com DS21053

Retailers
Agency: Address:
Orders Manpower Services India Pvt Ltd H.No-135, G-Block, Sector-49, Gurgaon, Haryana-120018

Masters

Manage User Onboarded Retailers

Report Sr No QR Code Retailer Type Retailer Name Primary Number Shop City State Geo Location Date

1 DS1000025 General A Sandeep Singh 952314587521 John Medical Store Gurgaon Haryana 24.235218, 70.256692 31/10/2019

2 DS1000025 General A Sandeep Singh 952314587521 John Medical Store Gurgaon Haryana 24.235218, 70.256692 31/10/2019

Back to List
 LOGO

Dashboard Calling Agent Home > Master > Product

Onboarding Agent
Search… Edit Active Inactive Add
Calling Agent
Sr No Name of Executive Executive Code Mobile Email Shift Start Time Shift End Time Status
Call Center

Retailers
1 Executive_name1 EXE22015 9532145678 exname1@gmail.com 08:00 17:00 Active
Orders

Masters
2 Executive_name2 EXE20138 9532145642 exname2@gmail.com 17:00
Manage User 08:00 Inactive

Reports

3 Executive_name3 EXE20140 9532255678 distname3@gmail.com 08:00 17:00 Active

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Dashboard Calling Agent Home > Master > Product

Onboarding Agent
Search… Edit Active Inactive Add
Calling Agent
Sr No Name of Executive Executive Code Mobile Email Shift Start Time Shift End Time Status
Call Center

Retailers
1 Executive_name1 EXE22015Executive_name1
9532145678– EXE22015
exname1@gmail.com 08:00 17:00 Active
Orders
952314587521
Masters dsname@gmail.com
2 Executive_name2 EXE20138 9532145642 exname2@gmail.com 17:00
Manage User 08:00 Inactive

Reports
Username: Supervisor Name: Shift:
exename_1234 exe_supervisor_name 08.00 – 17.00
Settings 3 Executive_name3 EXE20140 9532255678 distname3@gmail.com 08:00 17:00 Active

Caller Type:
Open Order Page From Mobile Number

Cancel
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Dashboard Calling Agent Home > Master > Product

Onboarding Agent
Add Calling Agent
Calling Agent
Name of Executive*: Executive Code*: Mobile*:
Call Center
Value Value Value
Retailers

Orders
Email Id*: Supervisor Name*: Username*:

Masters Value Value Value

Manage User

Password*: Shift Start Time: Shift End Time:

Reports
Value Value Value

Caller Type:

Open Order Page From Mobile Number Upload executive photo

Save Cancel

Search… Edit Active Inactive

Sr No Name of Executive Executive Code Mobile Email Shift Start Time Shift End Time Status

1 Executive_name1 EXE22015 9532145678 exname1@gmail.com 08:00 17:00 Active

2 Executive_name2 EXE20138 9532145642 exname2@gmail.com 17:00

08:00 Inactive

3 Executive_name3 EXE20140 9532255678 distname3@gmail.com 08:00 17:00 Active

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Dashboard Call Setting Home > Call Center > Call Setting

Onboarding Agent
Callcenter DID*:
Calling Agent
Enter DID number of callcenter Save
Call Center
I agree to change the existing DID
Call Setting

Current Call Queue

Call Scheduling to Retailers:
Calling Agent Status
Manual Scheduling Save

Retailers
I agree to change the scheduling setting
Orders
Radiate API:
Masters
Select API used for Radiate call center communication Save
Manage User
I agree to change the API setting
Reports

Activate Scheduling Process

Re-schedule Calls

System will start re-scheduling process in a min

 LOGO

Dashboard Current Call Queue Home > Call Center > Call Agent Status

Onboarding Agent
Retailer Mobile Location Queue Added Schedule Start Schedule End Action
Calling Agent

Call Center
Retailer name_1 9532145678 Gurgaon 31-10-2019 17:15:12 17:15:12 17:25:12
Call Setting

Current Call Queue

Calling Agent Status

Retailer name_2 9532145642 Gurgaon 31-10-2019 17:15:12 18:25:12 18:40:12
Retailers

Orders

Retailer name_3 9532145642 Noida 31-10-2019 17:15:12 18:45:12 19:05:12

Masters

Manage User

Reports
 LOGO

Dashboard Calling Agent Status Home > Call Center > Call Agent Status

Onboarding Agent
Name of Executive Executive Code Mobile Email Shift Start Time Shift End Time Supervisor Log in Status Status
Calling Agent

Call Center
Executive_name1 EXE22015 9532145678 exname1@gmail.com 08:00 17:00 9532145678 Log Out Log In Active
Call Setting

Current Call Queue

Calling Agent Status

Executive_name2 EXE20138 9532145642 exname2@gmail.com 08:00 17:00 9532145642 Log Out Log In Inactive
Retailers

Orders

Executive_name3 EXE20140 9532255678 distname3@gmail.com 08:00 17:00 9532255678 Log Out Log In Active
Masters

Manage User

Reports
 LOGO

Dashboard Retailers Home > Retailers > Retailers List

Onboarding Agent
Search……... Order & Calling Setting Assign Product
Calling Agent
Sr No QR Code Retailer Type Retailer Name Primary Number Shop City State Geo Location Date
Call Center

Retailers
1 DS1000025 General A Sandeep Singh 952314587521 John Medical Store Gurgaon Haryana 24.235218, 70.256692 31/10/2019
Retailers List

Attention Requested

Discovered Places
2 DS1000025 General A Sandeep Singh 952314587521 John Medical Store Gurgaon Haryana 24.235218, 70.256692 31/10/2019
Orders

Masters

Manage User

Reports
 LOGO

Dashboard Retailers Home >>Retailers

Retailers > Retailers List

Onboarding Agent
John Medical Store DS1000025 MAP Distributor
Calling Agent
General A Type to search distributor
Call Center

Retailers QR Code Retailer Type Spaze iTechpark, Shop no- 125, Sector City
Save
Retailers List 49, Gurugram, Haryana
Attention Requested 24.235218, 70.256692
DS1000025 General A
Discovered Places

Orders

Masters
Primary Contact Secondary Contact
Manage User

Reports Jhon Dore Jhon Dore

952314587521, 952314587521 952314587521
952314587521

Additional Details KYC Details

DOB: 10/10/1985 GST: AVC01258VBDD02
Anniversary: 10/10/2000 PAN: AVC01258V
1st Kid DOB: 10/10/2002 Aadhar: 96321456821
2nd Kid DOB: 10/10/2004

List of Placed Orders

Order Date 11/30/2019 11/30/2019 Search…

Order Date API Order Id Order No Call Center Retailer Mobile No Location Action

30-10-2019 16:41 235078 DSG00254854 Asha Kumari/9563214578 Rajesh 9532145678 Noida

30-10-2019 16:41 235079 DSG00254855 Ram Kumar/9563214578 Supreet 9532145678 Noida

30-10-2019 16:41 235080 DSG00254856 Mohit Sharma/9563214578 Nitin 9532145678 Noida

Back to List
 LOGO

Dashboard Retailers Home >>Retailers

Retailers > Retailers List

Onboarding Agent
John Medical Store DS1000025
Calling Agent
General A
Call Center

Retailers QR Code Retailer Type Spaze iTechpark, Shop no- 125, Sector City
Retailers List 49, Gurugram, Haryana
Attention Requested 24.235218, 70.256692
DS1000025 General A
Discovered Places

Orders

Masters
Primary Contact Secondary Contact
Manage User

Reports Jhon Dore Jhon Dore

952314587521, 952314587521 952314587521
952314587521

List View Map View

Additional
Order No: Details API Order Id: OrderKYC Details
Date: Order Amount(Rs): Order Status:
Order Date API Order Id Order No Call Center Retailer Mobile No Location Action
DSG00254854
DOB: 10/10/1985 DSG00254854 30-10-2019
GST: AVC01258VBDD02
Edit 52815 Active Inactive Dispatch
Order & Calling Setting
Anniversary: 10/10/2000 Edit
PAN: AVC01258V Active Inactive
Retailer Distributor
Executive Code Mobile
Asha Kumari/9563214578 Email
Vendor Shift Start Time Delivery Agent
30-10-2019 16:41 235078 DSG00254854 Rajesh 9532145678 Noida
st Sr No
1 Kid DOB: 10/10/2002QR Code Retailer Type Retailer Name Shop 96321456821
Aadhar: City
Rajesh Distributor Code Enterprises
Sanjay Mobile Email DS Group Sanjay
GSTEnterprises Sumant
nd
2952314587521
Kid DOB: 10/10/2004 952314587521 952314587521 952314587521
DIST01252 9532145678 distname1@gmail.com 07AAECR2971C1Z
1 Singhno- 125, John Medical Store Spaze iTechpark, Shop
Sandeep Shop
DS1000025 General ASpaze iTechpark, Gurgaon
no- 125,
Spaze iTechpark,
30-10-2019 16:41 Shop 235079
no- 125, DSG00254855
DIST01252 Ram Kumar/9563214578
9532145678 distname1@gmail.com Supreet 07AAECR2971C1Z
9532145678 Noida
Distributors
Sector 49,Mapped
Gurugram, Haryana Select Distributor to map with
Sector 49, Gurugram, Haryana this retailer
Sector 49, Gurugram, Haryana Save

24.235218, 70.256692 24.235218, 70.256692 24.235218, 70.256692

Distributor Name Distributor Code Sandeep
DIST01255 Mobile
9532145642
Singh Email
distname2@gmail.com
John Medical Store GST
07AAECR3971C1Z City Action
2
Product Details:
Mohit Sharma/
Sr.no Product
Distributor Name_1 235080 DIST01252 Rate(Rs.)9532145678
DSG00254856 Unit Qty
9563214578 Discount (%)
Delivered Qty Nitin
distname1@gmail.com Discount Amount
9532145678
07AAECR2971C1Z NoidaGurgaon Amount

DIST01256 9532255678
distname3@gmail.com 07AAECR3971C1Z
List of
1 Placed Orders
Rajanigandha 4g(Unit-Rs 17) 750 IC 3 0 0 0 2250

Order Date 11/30/2019 11/30/2019 Search…

2 Tulsi Royal Khajoor 800 IC 4 0 0 0 3200

Order Date API Order Id Order No Call Center Retailer Mobile No Location Action

Total Quantity 7 Total Amount 5450

30-10-2019 16:41 235078 DSG00254854 Asha Kumari/9563214578 Rajesh 9532145678 Noida

Cancel

30-10-2019 16:41 235079 DSG00254855 Ram Kumar/9563214578 Supreet 9532145678 Noida

30-10-2019 16:41 235080 DSG00254856 Mohit Sharma/9563214578 Nitin 9532145678 Noida

Back to List
 LOGO

Dashboard Retailers Home >>Retailers

Retailers > Retailers List

Onboarding Agent

Order & Calling Setting John Medical Store Sandeep Singh

Calling Agent

Call Center
Order Days:
Retailers
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Retailers List

Attention Requested
Order Limit: Calling Start Time: Calling End Time:
Discovered Places
Value Value Value
Orders

Masters Calling Option Current source of product purchase

Manage User Inactive Active
PRI Calling/GSM Calling Wholesaler

Reports

Back Save Cancel

 LOGO

Dashboard Retailers Home > Retailers > Retailers List

Onboarding Agent
Assign Product John Medical Store Sandeep Singh
Calling Agent
Select Product Category Search…
Call Center

Retailers Sr No Product Name Product SKU Price (INR)

Retailers List

Attention Requested 192

1 Tulsi Royal Khajoor TRKJOOR
Discovered Places

Orders
2 Pulse Mix Candy Pouch (10 candies each) 12333342 63
Masters

Manage User

Reports 3 Pulse Litchi 4gm(Unit – Rs 1) CF1052004 115

Back Save Cancel

 LOGO

Dashboard Attention Requested Home >>Retailers Attention Requested

Retailers >>Attention

Onboarding Agent
Search……...
Calling Agent
Date QR Code Retailer Name Primary Number Shop City State Geo Location Reason
Call Center

Retailers Stock not available –

31/10/2019 DS1000025 Sandeep Singh 952314587521 John Medical Store Gurgaon Haryana 24.235218, 70.256692 Tulsi Royal Khajoor
Retailers List

Attention Requested

Discovered Places

Orders

Masters

Manage User

Reports
 LOGO

Dashboard Discovered Places Home > Retailers > Retailers List

Onboarding Agent
Search……...
Calling Agent
Date Area City State Geo Location Remarks
Call Center

Retailers
31/10/2019 Sector 48, Sohna Road Gurgaon Haryana 24.235218, 70.256692 Unmapped Area
Retailers List

Attention Requested

Discovered Places

Orders

Masters

Manage User

Reports
 LOGO

Dashboard Orders Home > Order

Onboarding Agent
Order Date 11/30/2019 11/30/2019 Search…
Calling Agent

Call Center
Order Date API Order Id Order No Call Center Retailer Mobile No Location Action

Retailers
30-10-2019 16:41 235078 DSG00254854 Asha Kumari/9563214578 Rajesh 9532145678 Noida
Orders

Masters

Manage User 30-10-2019 16:41 235079 DSG00254855 Ram Kumar/9563214578 Supreet 9532145678 Noida

Reports

30-10-2019 16:41 235080 DSG00254856 Mohit Sharma/9563214578 Nitin 9532145678 Noida

 LOGO

Dashboard Orders Home > Order

Onboarding Agent List View Map View

Order No: API Order Id: Order Date: Order Amount(Rs): Order Status:
Order Date API Order Id Order No Call Center Retailer Mobile No Location Action
Calling Agent DSG00254854 DSG00254854 30-10-2019 Edit 52815 Active Inactive Dispatch
Order & Calling Setting
Edit Active Inactive
Call Center Retailer16:41 Distributor
Executive Code Mobile
Asha Kumari/9563214578 Email
Vendor Shift9532145678
Start Time Delivery Agent
30-10-2019 235078 DSG00254854 Rajesh Noida
Sr No QR Code Retailer Type Retailer Name Shop City
Retailers Rajesh Distributor Code Mobile
Sanjay Enterprises Email DS Group Sanjay
GST Enterprises Sumant
952314587521 952314587521 952314587521 952314587521
Orders DIST01252 9532145678 distname1@gmail.com 07AAECR2971C1Z
1 Singhno- 125, John Medical Store Spaze iTechpark, Shop
Sandeep Shop
DS1000025 General ASpaze iTechpark, Gurgaon
no- 125,
Spaze iTechpark,
30-10-2019 16:41 Shop 235079
no- 125, DSG00254855
DIST01252 Ram Kumar/9563214578
9532145678 distname1@gmail.com Supreet 07AAECR2971C1Z
9532145678 Noida
Masters Sector 49, Gurugram, Haryana Sector 49, Gurugram, Haryana Sector 49, Gurugram, Haryana

Manage User 24.235218, 70.256692 24.235218, 70.256692 24.235218, 70.256692

DIST01255 Sandeep 9532145642
Singh distname2@gmail.com
John Medical Store 07AAECR3971C1Z
2
Reports
Product Details:
Mohit Sharma/
Sr.no
30-10-2019 Product
16:41 235080 DSG00254856Rate(Rs.) 9563214578
Unit Qty Delivered Qty Discount (%)
Nitin Discount Amount
9532145678 Noida Amount

DIST01256 9532255678
distname3@gmail.com 07AAECR3971C1Z
1 Rajanigandha 4g(Unit-Rs 17) 750 IC 3 0 0 0 2250

2 Tulsi Royal Khajoor 800 IC 4 0 0 0 3200

Total Quantity 7 Total Amount 5450

Cancel
 LOGO

Dashboard Product Master Home > Master > Product

Onboarding Agent
Category Subcategory Product
Calling Agent

Call Center Search… Edit Active Inactive Add

Retailers
Sr No Category Status
Orders

Masters 1 Mouth Freshener Active

Product

Distributor

Delivery Partner
2 Mouth Freshener Active

Manage User

Reports
 LOGO

Dashboard Product Master Home > Master > Product

Onboarding Agent
Category Subcategory Product
Calling Agent

Call Center Add Product Category

Retailers Product Category Name*:

Orders Value Save Cancel

Masters
Product
Search… Edit Active Inactive
Distributor

Delivery Partner Sr No Category Status

Manage User

Reports 1 Mouth Freshener Active

2 Mouth Freshener Active

 LOGO

Dashboard Product Master Home > Master > Product

Onboarding Agent
Category Subcategory Product
Calling Agent

Call Center Select Product Category Search… Edit Active Inactive Add

Retailers
Sr No Category Subcategory Status
Orders

Masters Mouth Freshener Tulsi Royal Khajoor

1 Active
Product

Distributor

Delivery Partner
2 Mouth Freshener Rajnigandha Active
Manage User

Reports
 LOGO

Dashboard Product Master Home > Master > Product

Onboarding Agent
Category Subcategory Product
Calling Agent

Call Center
Add Product Sub-category
Retailers
Product Category* Product Sub-category Name*:

Orders Dropdown Value Save Cancel

Masters
Product

Distributor

Delivery Partner Select Product Category Search… Edit Active Inactive

Manage User Sr No Category Subcategory Status

Reports

1 Mouth Freshener Tulsi Royal Khajoor Active

2 Mouth Freshener Rajnigandha Active

 LOGO

Dashboard Product Master Home > Master > Product

Onboarding Agent
Category Subcategory Product
Calling Agent

Call Center Select Product Category Search… Edit Active Inactive Add

Retailers
Sr No Min Order Min Order
Product Name Short Name SKU IMIS Code Product Unit Weight Packing Qty Status
By Qty
Orders

Masters 1 Tulsi Royal Khajoor TRKJ TRKJOOR TRKJ123 Pouch 10 Box 1 Box 5 Active
Product

Distributor

Delivery Partner
2 Pulse Mix Candy Pouch (10
PULM 12333342 CF102324583 Jar 10 Pack 20 Pack 2 Inactive
candies each)
Manage User

Reports
3 Pulse Litchi 4gm(Unit – Rs 1) PULL CF1052004 CF105201045 Jar 10 Pack 75 Pack 1 Inactive
 LOGO

Dashboard Product Master Home > Master > Product

Onboarding Agent
Category Subcategory Product
Calling Agent

Call Center Add Product

Retailers Product Category* Product Name*: Short Name:

Orders Dropdown Value Value

Masters
Product IMIS Code*: Product SKU*: Product Package Unit*:

Distributor Value Value Value

Delivery Partner

Weight: Packaging: Quantity:

Manage User
Value Dropdown Value
Reports

Min. Order By: Min Order:

Dropdown Value

Save Cancel

Select Product Category Search… Edit Active Inactive

Min Order Min Order

Sr No Product Name Short Name SKU IMIS Code Product Unit Weight Packing Qty Status
By Qty

1 Tulsi Royal Khajoor TRKJ TRKJOOR TRKJ123 Pouch 10 Box 1 Box 5 Active

2 Pulse Mix Candy Pouch (10

PULM 12333342 CF102324583 Jar 10 Pack 20 Pack 2 Inactive
candies each)

3 Pulse Litchi 4gm(Unit – Rs 1) PULL CF1052004 CF105201045 Jar 10 Pack 75 Pack 1 Inactive
 LOGO

Dashboard Distributor Master Home > Master > Product

Onboarding Agent
Search… Edit Active Inactive Add
Calling Agent
Sr No Distributor Name Distributor Code Mobile Email GST City Status
Call Center

Retailers
1 Distributor Name_1 DIST01252 9532145678 distname1@gmail.com 07AAECR2971C1Z Gurgaon Active
Orders

Masters
Product 2 Distributor Name_2 DIST01255 9532145642 distname2@gmail.com Delhi
07AAECR3971C1Z Inactive
Distributor

Delivery Partner

3 Distributor Name_3 DIST01256 9532255678 distname3@gmail.com 07AAECR3971C1Z Noida Inactive

Manage User

Reports
 LOGO

Dashboard Distributor Master Home > Master > Product

Onboarding Agent
Search… Edit Active Inactive Add
Calling Agent
Sr No Distributor Name Distributor Code Mobile Email GST City Status
Call Center
Distributor Name_1 - DIST01252
Retailers
1 Distributor Name_1 www.dstrbtor.in
DIST01252 9532145678 distname1@gmail.com 07AAECR2971C1Z Gurgaon Active
Orders
Spaze iTechpark, Shop no- 125, Sector 49, Gurugram, Haryana
Masters
2 24.235218, 70.256692
Product Distributor Name_2 DIST01255 9532145642 distname2@gmail.com 07AAECR3971C1Z Delhi Inactive
Distributor 952314587521 dsname@gmail.com
Delivery Partner
GST: AVC01258VBDD02 PAN: AVC01258V Aadhar: 96321456821
3 Distributor Name_3 DIST01256 9532255678 distname3@gmail.com 07AAECR3971C1Z Noida Inactive
Manage User

Reports

Cancel
 LOGO

Dashboard Distributor Master Home > Master > Distributor

Onboarding Agent
Add Distributor
Calling Agent
Distributor Name*: Distributor Code: Mobile*:
Call Center
Value Value Value
Retailers

Orders Email*: PAN*: GST*:

Masters Value Value Value

Product

Distributor Aadhar No*: Website: State:

Delivery Partner
Value Value Dropdown

Manage User
City: Latitude: Longitude:
Reports
Dropdown Value Value

Address:

Enter Text

Save Cancel

Search… Edit Active Inactive

Sr No Distributor Name Distributor Code Mobile Email GST City Status

1 Distributor Name_1 DIST01252 9532145678 distname1@gmail.com 07AAECR2971C1Z Gurgaon Active

2 Distributor Name_2 DIST01255 9532145642 distname2@gmail.com Delhi

07AAECR3971C1Z Inactive

3 Distributor Name_3 DIST01256 9532255678 distname3@gmail.com 07AAECR3971C1Z Noida Inactive

 LOGO

Dashboard Delivery Partner Home > Master > Delivery Partner

Onboarding Agent
Search…

Calling Agent
Sr No Delivery Agent Name Contact No Email Delivery Partner Name Latitude Longitude
Call Center

Retailers
1 Delivery Agent 1 9632145789 test@gmail.com Deliverypartner1 24.21548 80.23549
Orders

Masters
Product 2 Delivery Agent 1 9632145789 test@gmail.com Deliverypartner2 25.32154 81.25478
Distributor

Delivery Partner

Manage User

Reports
 LOGO

Dashboard Manage User Home > Manage User

Onboarding Agent
Name: Email Id: Mobile:
Calling Agent
Value Value Value

Call Center
Department: Designation:
Retailers
Dropdown Value
Orders

Masters

Manage User

Save Cancel
Reports

Disabale Enable Add User

Name Email Id Mobile Department Designation

User_name_1 username@dsgroup.com 9536214587 IT Asst. Manager

 LOGO

Dashboard Call Status with Audio Home > Report > Call Status Report

Onboarding Agent

From 11/1/2019 To 11/1/2019 Search…

Calling Agent

Call Center Retailer Mobile Location Queue Added Order Status Audio
Call Start Call End Telecaller Call Status
Retailers

Orders Retailer name_1 9532145678 Sector 49, Gurgaon 31-10-2019 17:15:12 17:15:12 17:25:12 17:25:12 Connected with TC Punched

Masters

Manage User
Retailer name_2 9532145642 Sector 70, Gurgaon 31-10-2019 17:15:12 18:25:12 18:40:12 18:40:12 Call Drop Punched
Reports
Call Status with Audio

Caller Summary
Retailer name_3 9532145642 Sector 63, Noida 31-10-2019 17:15:12 18:45:12 19:05:12 19:05:12 Connected with TC NA
 LOGO

Dashboard Callers Summary Home > Report > Call Status Report

Onboarding Agent

From 11/1/2019 To 11/1/2019 Search…

Calling Agent

Call Center Telecaller Calls Attended Conversion Rate(%)

Order Amount(Rs) Orders
Retailers

Orders Telecaller_name_1 394 4700 8 2

Masters

Manage User
Telecaller_ name_2 50 10500 17 34
Reports
Call Status with Audio

Caller Summary
Telecaller_ name_3 140 5684 11 8
 LOGO

Profile

Name: Logged_in_User_name Eamil Id: user@email.com

Department: IT
Mobile: 9563223588

Designation: Asst. Manager

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