Name: Score:

10個是非題

定義 詞語 1／29
Processes: cutting, drilling, transporting, sustainability
teaching, farming, mixing, packing, copying,
faxing, analyzing, developing, searching,
researching, repairing, innovating, debugging,
selling

定義 詞語 2／29
the breaking up of a production process into operations management
small tasks, so that each worker performs a
small portion of the overall job

定義 詞語 3／29
parts of a product made to such precision that interchangeable parts
they do not have to be custom fitted

定義 詞語 4／29
use of the Internet to transact business e-business

錯
定義 詞語 5／29
land, human, capital, raw materials, outputs
equipment, facilities, energy

定義 詞語 6／29
the ability of an organization to respond ethics
quickly to demands or opportunities

定義 詞語 7／29
a abstraction of reality; a simplified goods
represenation of something

定義 詞語 8／29
planner, decision maker chief role of an operations manager

定義 詞語 9／29
the management of systems or processes that operations manager's daily concerns
create goods and/or provide services

錯
定義 詞語 10／29
a sequence of steps intended to guide ethical framework
thinking and subsequent decision or action

10個選擇題

定義 11／29
a few factors account for a high percentage of the occurrence of some events

Pareto phenomenon

Interchangeable parts

Mass production

Supply chain

定義 12／29
physical items produced by business organizations

process

products

goods

services

定義 13／29
consumer-to-business transactions

e-commerce

e-business

services

outsourcing
定義 14／29
a standard of behavior that guides how one should act in various situations

ethics

services

regulations

morals

定義 15／29
the difference between the cost of inputs and the value or price of outputs

e-business

value-added

time-based

outsourcing

定義 16／29
buying goods or services instead of producing or providing them in-house

services

offshoring

e-commerce

outsourcing

定義 17／29
one or more actions that transform inputs into outputs

product

system

technology

process
定義 18／29
houses, cars, clothing, computers, machines, tv's, food products, textbooks, cd players, health
care, entertainment, car repair, legal, banking, communication

outputs

outcomes

inputs

goods

定義 19／29
costs, quality, schedules

inputs

operations manager's daily concerns

operations management

services

定義 20／29
a process of reducing costs, improving quality, and increasing customer satisfaction

pert chart

supply chain

gantt chart

six sigma

9個配對題

system in which highly skilled workers use simple, A. system 21-29／29

flexible tools to produce small quantities of customized

B. sustainability
goods
C. mass production

using resources in ways that do not harm ecological D. supply chain

systems that support human existence
a sequence of activities and organizations involved in E. lean system
producing and delivering a good or service
F. craft production

G. lead time
activities that provide some combination of time,
location, form, and psychological value H. services

I. technology
the time between ordering a good or service and
receiving it

a set of interrelated parts that must work together

the application of scientific discoveries to the

development and improvement of goods and services

system in which low-skilled workers use specialized

machinery to produce high volumes of standardized
goods

system that uses minimal amounts of resources to

produce a high volume of high-quality goods with
some variety