June 2019 - Vol.

35, Issue 6

Serving the Municipal Water/Wastewater Industry • www.waterworld.com

San Francisco's
One Water
Approach to
Resiliency

Also Inside
Survey says: An informed customer
is a happy one
Plant-based odor control
Water security: An insider's view

Special Section
Water Utility Management

Products & Services

Sludge processing & handling
Management software & systems

1906WWc1-c4.indd 1 5/30/19 1:47 PM

 pressure gauges
Change the way you look at digital pressure gauges

kelleramerica.com

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PM AnaChl_
 Featured on WaterWorld.com
NEWS & INTEREST EVENT COVERAGE PRODUCTS
Bringing water’s message to the people
San Antonio Water System is bringing the
“wipes clog pipes” message to the people —
at Fiesta, and with special medals in the shape
of a running toilet. Greg Wukasch talks about
having fun with some serious topics. Watch the
video at WaterWorld > WaterWorldTV.
Engaging customers
Water utilities of all sizes must build a rapport
with their customer base if they wish to be suc-
cessful. Mary Gugliuzza discusses how the City
of Fort Worth Water Department built trust
with its rate payers, and how free resources can
help other agencies do the same. Watch the
video at WaterWorld > WaterWorldTV.
WEBCAST
On-site Analysis of Oil in Water
Originally broadcast on April 18, 2019
Whether you are in the petroleum indus-
try responsible for monitoring the regulatory
discharge limits in your produced water or a
wastewater professional enforcing industrial ef-
fluent standards for fats, oil and grease (FOG),
you either must perform numerous gravimetric
tests or spend a considerable amount of money
with a contracted testing laboratory. Infrared
analysis provides an alternative that will signifi-
cantly reduce costs and save time. This web-
cast, sponsored by AMETEK Spectro Scientific,
details options for analysis. View the webcast
on demand at WaterWorld > Webcasts.
Follow us on social media!
www.waterworld.com
1906WW01.indd 1
Membrane Technology Conference 2019 Valve operator
The 2019 AMTA Membrane Technology
Conference and Exposition was held this
year in New Orleans, La. Showcasing the
latest in membrane technology, the pro-
gram is designed to promote, advocate and
advance the understanding and application
of new membranes. Watch the videos at
WaterWorld > WaterWorldTV. Power Valve Operators from REED allow op-
erators to isolate a leak by shutting multiple
Highlights from MTC19 valves easily with this tool that features a utility
clutch with over-torque protection and adjust-
able torque setting feature. Watch the video at
WaterWorld > WaterWorldTV.
THE DROP
Supporting sustainable water
Harold Fravel, executive director of the management with expert resources
American Membrane Technology Asso-
ciation, shares some of the top highlights
from this year’s Membrane Technology
Conference — as well as a sneak peek at
other initiatives underway. Watch the vid-
eo at WaterWorld > WaterWorldTV.
Myron L Company
Episode 10: Cynthia Koehler, CEO of the
WaterNow Alliance, discusses her organiza-
tion’s network of expert resources ready to
help communities identify and implement de-
centralized water management strategies to
diversify their portfolios. Watch the video at
Myron L’s Dan Robinson discusses the WaterWorld > WaterWorldTV.
company’s commitment to quality and
some of the product initiatives currently Water treatment on the ISS
underway. Also discussed: future enhance-
ments to the popular Ultrameter series and
the Bluetooth pocket tester. Watch the vid-
eo at WaterWorld > WaterWorldTV.
Videos
Episode 11: NASA’s Layne Carter describes
water treatment on the International Space
Station, which is truly circular with the re-
cycling of its two primary waste streams,
urine and condensate. Watch the video at
WaterWorld > WaterWorldTV.
Angela Godwin rounds up the week’s top
water and wastewater headlines. www.waterworld.com
June | 2019 1
5/30/19 1:53 PM
 CONTENTS
JUNE 2019/VOLUME 35/No. 6

Features

8 17

San Francisco’s One Water Approach An Informed Customer Is a Happy One

Paula Kehoe, director of water resources for the A J.D. Power study shows that while aging infrastruc-
San Francisco Public Utilities Commission, discusses ture weighs heavily on water utilities, customers pri-
SFPUC’s approach to water resiliency. oritize improvements.

INSIDE EVERY ISSUE

From t he We b . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 1 PRODUCTS 6
V iewpoint ..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 4
6 Pro d u c t Sh o w c a s e
WWEMA Cor n e r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
15 Pro d u c t F o c u s
Calendar ..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
16 Pro d u c t I n d e x
Adver t iser In de x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
24 N e w Pro d u c t s
Case St udy .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
15 24 24
WATER UTILITY MANAGEMENT
10 Unfilt e re d: A n In si de r’s V i e w of
Wat er S e c u ri t y
13 Drinkin g Wa t e r P i pe Re pl a c e m e n t

22 Pro d u c t s & Se r v ic e s : Slu d g e Pro c e s s in g & H a nd ling

June 2019 - Vol. 35, Issue 6

23 Pro d u c t s & Se r v ic e s : M a n a g e m e n t So f t w a re & S y s tem s

®

Serving the Municipal Water/Wastewater Industry • www.waterworld.com

San Francisco's
One Water
ON THE COVER: 22 22 23
Approach to Those aren’t planter boxes
Resiliency
outside of SFPUC’s head-
quarters; they are an integral
Also Inside
Survey says: An informed customer is
part of the engineered wet-
a happy one
Plant-based odor control
Water security: An insider's view land treatment system that
Special Section
Water Utility Management recycles the building’s waste-
Products & Services
Sludge processing & handling water.
Management software & systems

Photo courtesy of SFPUC.

2 June | 2019 www.waterworld.com

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 ®

19 31

Plant-Based Odor Control Natural Wonders and Manmade Marvels

Natural odor solutions are giving facility managers Manatee County’s water storage tanks are a key com-
safe, effective tools for complete elimination of odor- ponent in the performance of its water reclamation
ous emissions. system.

Save time and money

on meter maintenance
neptunetg.com/mach10

EXHIBIT
DENVER 2703

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 Editor’s Letter
From manual to modern: Water tech startup
aims to be ‘Amazon of water testing’
A
s concerns about lead in drinking water escalate
around the country, water utilities and other public
and private entities are acutely focused on identifying
and reducing sources of exposure. For many water utilities, this
is a very manual and labor-intensive process, often carried out
by field staff literally dropping off sampling kits, waiting for
customers to prepare samples, and then returning to customers’
homes for pick up. But one innovative startup
believes there is a better way.
Indiana-based 120WaterAudit, formed
just under three years ago, provides enterprise
software and point-of-use kits that govern-
ment agencies, public water systems, and
ANGELA GODWIN
Chief Editor, WaterWorld facilities such as schools and daycares can
Contact us today to see why this versatile, reliable pump
is perfect for your next project.
Circle No. 3 on Reader Service Card
4
VaughanCo_WW_1906 1
June | 2019
1906WW04-05.indd 4
use to execute their lead-in-drinking water programs. “When
our clients are going to start these programs, their data is frag-
mented and all over the place,” explained CEO Megan Glover.
“Oftentimes, it’s not unheard of that the data is coming from
paper records, dating back to whenever their system was put
in place and now they need to know the material type of lead
service line parts and pieces.” 120WaterAudit helps these facilities
aggregate customer data, asset data, and GIS data in one place.
In addition to providing its cloud-based software, 120WaterAudit
manages the water testing process with point-of-use kits that
“automate a very antiquated process that is currently very man-
ual-driven,” said Glover. “Just like Amazon has mastered package
tracking, we’re able to automate [water testing] for our customers
as well as give them a data-driven audit trail and save them money
IT’S PRIME TIME
Simplify your set-up and reduce your maintenance costs with the
Vaughan Self-Primer Chopper Pump. These pumps are designed
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maintenance alternative to wet-pit pump installations. Self-
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The only Self-Priming Chopper Pump in the World.
• Eliminates use of comminutors prior to pumping
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Ask about our on-site chopper
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 Convenient sampling kit automates manual-driven collection process.
Photo courtesy of 120WaterAudit.

knew that we were providing something very special to the

on that piece of the program.”
The company has attracted a lot of attention and the accolades
are piling up. Most recently, 120WaterAudit was named the
winner of Imagine H2O’s prestigious annual water technology
accelerator program. From a field of more than 250 global
applicants, thirteen companies were invited to participate in the
2019 program, which supports innovative technologies in the
water sector by providing access to mentors, marketing resources,
and networking introductions. At the end of the program, a
panel of judges selects a winner.
For Glover, earning the top spot has been an honor. “We
industry and our clients, and to have that validated through
Imagine H2O has been tremendous.”
Despite its short existence, 120WaterAudit has already secured
two state-wide contracts in Maryland and Indiana, and is being
used in seven other states in cities like Providence, Chicago, and
Pittsburgh. Glover noted that business is being fueled by in-
creased investment in lead service line replacement due to new
regulations. “We are excited to continue and then double-down
on who we are today in helping our clients successfully execute
these very complicated lead programs.”
Glover said that while 120WaterAudit is focused on growing
the lead-testing area of its business, it has aspirations to expand
beyond lead to help its clients manage the many programs they
are tasked with administering. WW
You can learn more about 120WaterAudit’s technology at 120WaterAudit.com. In-
formation about Imagine H2O’s accelerator program is available at ImagineH2O.org.

Publisher Timm Dower (918) 832-9237

E-mail: tdower@pennwell.com
®

Chief Editor Angela D. Godwin (603) 891-9221

Editorial/Press Releases
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Art Director
Production Manager
Audience Development
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E-mail: clarkb@pennwell.com
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E-mail: rustyv@pennwell.com
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E-mail: emilym@pennwell.com
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CORPORATE OFFICERS WaterWorld serves engineers, managers, consultants and operations people in the Municipal Water/Waste-
water Industry with information about products and services, technology, applications, legislation and regula-
Chief Executive Officer Chris Ferrell tions to help them in planning, designing, operating and maintaining their systems.

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WaterWorld® (ISSN 1068-5839). WaterWorld is published 12 times per year, monthly, by PennWell® Cor-
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USA. GST No. 126813153.

www.waterworld.com June | 2019 5

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 Product Showcase

AC drives Data management

VACON® X5 HazLo from Danfoss Drives is a
first in the world of AC drives. It has been cer-
tified for Class I, II and III; Division 2, Groups
A, B, C, D, F and G in a UL Type 4X enclosure.
There is no longer a need for a bulky UL Type
7 enclosure to keep driving in harsh environ-
ments. The VACON X5 HazLo drive is much
smaller and lighter to install. The keypad is highly accessible from the front
face of the drive, giving the operator the ability to control, program and
view the display locally at all times.
Danfoss Drives
www.danfossdrives.com
Circle No. 200 on Reader Service Card
Plug and socket interface
The new optional modular Rotork plug and socket interface provides a
fast connect/disconnect option for IQ3 multi-turn and IQT3 part-turn
actuators, encompassing 3-phase, 1-phase and DC (IQT3 only) electrical
variants and including many
actuators with explosion-
proof EXd enclosures con-
forming to ATEX, IECEx,
CSA and CSAus internation-
al standards. The plug and
socket terminal cover maintains the integrity of the actuator’s double-
sealed enclosure and IP68 watertight environmental protection (submers-
ible in 20 meters of water for 10 days). The Rotork solution provides fur-
ther flexibility to the advanced, user-friendly design of the IQ actuators,
including secure Bluetooth non-intrusive setting and commissioning, real-
time status reporting and configurable datalogging.
Rotork
www.rotork.com
Circle No. 201 on Reader Service Card
VuSitu is an intuitive mobile app designed to simplify instrument config-
uration and deployment. With VuSitu, you can use any mobile device to
quickly find and recognize each of your monitoring sites and instantly
view, download and share data from the field. VuSitu handles live readings
and recordings, simplified calibration, log
configuration, instrument setup, and more.
Whether you’re monitoring level or quality,
this simple, cost-effective download replaces
expensive handhelds, bulky laptops, costly
training, and confusing environmental soft-
ware. Real-time results can be emailed right
from the field.
In-Situ
www.in-situ.com
Circle No. 203 on Reader Service Card
Submerged MABR
Fluence Corporation Limited has launched its SUBRE submerged mem-
brane aerated biofilm reactor (MABR) solution, available in two configu-
rations: as a retrofit upgrade, and as a new greenfield plant. The SUBRE
configurations lend the innovation of MABR technology to large-scale,
conventional wastewater treatment plants, expanding treatment capacity
to accommodate higher inflows; providing intensified nutrient removal to
meet stringent nutrient regulations; and progressing
toward energy-neutral treatment, without requiring
any additional plant footprint. A SUBRE retrofit is
designed to upgrade existing basins with capacities of
2,000-100,000 m3/day (500,000-25 million GPD).
A SUBRE greenfield solution is custom-built to the
customer’s specifications.
Fluence
www.fluencecorp.com
Circle No. 204 on Reader Service Card

Ozone generators Wet-out table

The robust, reliable design of Capital Controls® Ozone Generators from
De Nora maximizes ozone concen-
tration and minimizes power con-
sumption, from a single component
to complete packaged systems up
to 6,000 ppd. The generators fea-
ture a robust mechanical design,
an easy-to-maintain dielectric, and
standard components that make
after-sales support easier, quick-
er and less expensive. More than
1,300 have been installed to date.
De Nora
www.denora.com
Circle No. 202 on Reader Service Card
HammerHead Trenchless, a Charles
Machine Works Company, has released a
new WT212-3D wet-out table featuring a
unique 3-drive roller system and no-shim
gap control that combine to deliver high-
ly accurate and uniform resin saturation
for quality CIPP installations. The unique
3-drive design of the WT212-3D powers rollers to reduce liner wrinkling
common in other models. The smooth, automated operation delivers uni-
form wet-outs time after time. In addition, a quick-locking gap mechanism
allows users to calibrate gaps between 5 and 15 millimeters, with more pre-
cision than shim-calibrated designs, to eliminate thickness variation in resin.
HammerHead Trenchless
www.hammerheadtrenchless.com
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6 June | 2019 www.waterworld.com

1906WW06-07.indd 6 5/28/19 3:37 PM VanPum

 Another Vanton AdVantage
Vanton’s Commitment to Rapid Delivery
If you need a pump to handle corrosives, aggressive or
ultrapure fluids, long wait times are generally not an option.
That’s why Vanton is committed to delivering the pump you
need, where and when you need it. Given the extended
delivery times often imposed by other manufacturers, this
Vanton AdVantage becomes very clear. And, our commitment
to quick delivery is further reflected in our investment in
inventory, with over 2,000 different, locally sourced, injection
molded components and spare parts on hand at all times.
All of our pumps are engineered products, and with over
200,000 units in the field serving a wide range of demanding
Chem-Gard® Flex-I-Liner®
Horizontal Centrifugal Rotary Peristaltic
Pumps Pumps
1906WW06-07.indd
VanPum_WW_1703 71
applications, we manufacture every one to the optimal
specification for its designated function. At Vanton, it’s
never about shipping a pump from stock. Our combination
of engineering, reliability, and availability, coupled with the
logistical know-how to get you what you need fast, makes
for a truly exceptional pump buying experience. And, no
one does what we do with thermoplastics.
Give us a call at 908.688.4216, email us at
mkt@vanton.com,or visit our web site at vanton.com
and put us to the test. We guarantee you’ll speak with
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issues you throw at them. And, we’ll work hard to get you
the pump you need in less time than you thought possible.
It’s just one more Vanton AdVantage.
vanton.com
PUMP & EQUIPMENT CORPORATION
Circle No. 4 on Reader Service Card
Pump/Tank Sump-Gard®
Non-metallic Vertical Centrifugal
Systems Pumps
5/28/19 3:37 AM
2/7/17 8:38 PM
 San Francisco’s
One Water
Approach to
Resiliency
A
s communities across the country feel the impacts of water stress, whether
from drought, population growth, or myriad other factors, water conser-
vation programs have become an integral part of water resource planning
and sustainability efforts. Nowhere is this more apparent than in California. Paula
Kehoe, director of water resources for the San Francisco Public Utilities Commission,
spoke with us about SFPUC’s approach to water resiliency.

WATERWORLD: San Francisco’s approach
to water resource management has be-
come a model for water conservation. In
fact, your per capita water usage is down
to 42 gallons per day. What are some of
the major components of your
program?
PAULA KEHOE: San Francisco has been
promoting conservation for more than 25
years and it’s truly a partnership with our
community as they’ve responded to all of
the work we’ve been doing to encourage
consumers to use water more efficiently.
That’s resulted in this wonderful per-capita
rate of 42 gallons per person per day, which
is about half the statewide average.
We have a very comprehensive program
with a number of different tools and strat-
egies to help our customers, whether they
are residential or commercial. We have a
team of staff that go out and do water
audits at businesses and commercial enti-
ties, as well as homes, to point out ways
to save water. We have a direct install pro-
gram where we will actually go into a home
or a business and install a water-efficient
toilet or urinal. We have laundry-to-land-
scape measures where we work with res-
idential customers that have washing ma-
chines and want to use their wash water
to irrigate their yard. We have rain barrels
and cisterns to give to our homeowners to
capture rainwater and reuse [it]. And we
also provide a number of rebates for our
industrial water customers.
WW: One of the aspects of the program
that is particularly fascinating is your
wastewater reuse strategy, which is really
unique. It combines both centralized and
decentralized components, with potable
and non-potable end uses. Can you
elaborate?
PK: Certainly. San Francisco, as you said,
has taken a unique approach to water On the east side of the city, though, we
recycling that has a lot to do with our have a lot of dense buildings. For example,
geography and the land use in the city we see a lot of rapid growth in terms of
itself. On the west side of the city, we have high-rise buildings. The opportunity to
large parks and golf courses, which really collect water on site with decentralized
lends itself nicely to building centralized water treatment systems is a wonderful
recycled water facilities to irrigate the golf way — and a significant way — of reducing
courses and the parks. For example, we’re potable water consumption for things like
currently building a recycled water treat- toilet flushing, irrigation, and cooling. And
ment plant to irrigate over 1,000 acres of those decentralized water treatment sys-
Golden Gate Park. We’ve also partnered tems are integrated with our centralized
with other communities that have recycled infrastructure, so they create a greater
water facilities to use recycled water to resiliency for our traditional pipe networks
irrigate our golf courses. here in San Francisco.

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We’re also starting to see a lot of dif-
ferent kinds of applications here in the
city. For example, a new sports arena is
going to capture gray water and conden-
sate and rainwater, and then reuse that
water to flush the toilets in the arena as
well as for irrigation around the arena
itself. This provides a great opportunity
to talk about water with folks who are
coming to the arena. We can talk about
how the facility is reusing water and fur-
ther educate people about the value of
water and how we’re reusing water here
in San Francisco.
www.waterworld.com
1906WW08-09, 28.indd 9
At its main headquarters, SFPUC practices the one-water strategies it promotes. Photos
courtesy of SFPUC.
WW: All of these strategies are in line
with a “one water” approach. Is that your
objective?
PK: Yes. The San Francisco Public Utilities
Commission has adopted a One Water
SF approach and it’s an exciting opportu-
nity where we can look at managing our
water supplies from a more integrated
water management approach. It enables
us to use the right water for the right use.
It also enables us to build upon our cen-
tralized pipe networks.
Our approach really embodies the con-
cept of one water. Within our local water
program we have a conservation program,
a groundwater program, a recycled water
program, we have on-site water reuse,
and we also have an innovations program.
In San Francisco, we’re taking an all-of-
the-above approach; it’s not just one
solution or strategy but a number of dif-
ferent strategies in order to make our
system more resilient.
WW: And you practice what you preach
at your main headquarters. Tell us about
the system you have there.
PK: It’s great to have the opportunity to
practice what you preach. In 2012 we
moved into our new headquarters in down-
town San Francisco. During the time of
constructing and thinking about the build-
ing, we decided we needed to incorporate
an on-site decentralized water treatment
system. Certainly, if we are encouraging
and wanting other buildings in San Fran-
cisco to incorporate decentralized systems,
we should be doing that ourselves.
That’s led to a wonderful opportunity
where we have an engineered wetland
treatment system. It looks like a series of
large planter boxes surrounding our build-
ing. People might think they are just plants
but it’s actually a system that’s treating all
of our black water, our wastewater, that
would normally go to the sewer system.
That water is also disinfected with ultra-
violet light and chlorine, and then it’s sent
back up for use in the toilets and urinals
in the building. The system has enabled
us to reduce our potable water consump-
tion by 60 percent. So it’s a tremendous
opportunity that we have here at the
utility as well as a showcase for other
buildings in San Francisco about using
water efficiently here in the city.
WW: With regard to on-site water reuse,
it’s now a mandatory requirement for
new construction in San Francisco. What’s
the response been to that decentralized
approach, from builders as well as from
the utility?
PK: We’re finding that the private sector
is really embracing the opportunity to
incorporate decentralized water treatment
systems. Prior to the mandate, we actually
had building developers coming to us
asking us how they could install an on-site
water treatment system in their new build-
ings because they wanted to get LEED
platinum rating, they wanted to build
green buildings, sustainable buildings. So
we saw it as an opportunity to partner
with the private sector and streamline the
permitting process for new developers.
We’re also seeing a lot of different kinds
of applications. We’re seeing new devel-
opments incorporating and thinking about
wetland treatment systems similar to the
one in our building. Other buildings and
other developers are moving towards
membrane bioreactors, more packaged
treatment systems, in the basements of
their buildings.
They are also on different scales. It
could be an individual building like our
headquarters or it could be multiple build-
ings in a redevelopment project pursuing
decentralized water treatment systems.
Again, it really provides the opportunity
to potentially reduce the water consump-
tion by anywhere from 25 to 50 percent.
It also helps potentially lower the water
and sewer bills within these new devel-
opments. And we have also found that
these systems haven’t caused any impacts
-------- ONE con’t ON page 28
June | 2019 9
5/28/19 3:37 PM
 Water Utility Management

Unfiltered: An Insider’s
View of Water Security
Q&A with Steve Worley,
SCADA security manager
for the City of Raleigh, N.C.
BY MARC GENDRON

T
he City of Raleigh, N.C., and Steve
Worley, SCADA security manager, were
recently honored in the seventh annual
CSO50 Awards, which recognize 50 organizations
(and the people within them) for security projects
or initiatives that demonstrate outstanding busi-
ness value and thought leadership. Worley is an
advocate for improving water system cyberse-
curity and industry initiatives around information
sharing and collaboration. In this Q&A, he shares
his views on the state of water system security
as well as his experiences and best practices for implementing
measures to protect public utilities from cyber threats.
Q: What is your role at the City of Raleigh?
Steve Worley: I’m part of the City of Raleigh Public Utilities
Department and we have a technical applications group as part
of that department. My primary focus is SCADA security, which
includes performing internal security assessments and external
assessments, sometimes though the Department of Homeland
Security (DHS). Based on our findings, and recommendations
and action items that we develop with DHS, we are continuously
working to increase the security posture for our SCADA network.
We evaluate everything, the systems and network switches, the
programmable logic controllers (PLCs), and try to conform to
recommended architectures and practices to provide the best
security possible.
Q: What are you most concerned about or focused on in terms
of security right now?
SW: Like everyone else, we worry about external threats.
Ransom­ware has made a lot of headlines in the past couple
of years. Fortunately, we limit our exposure by keeping email
off of our operational network and relegate that to the business
network. In addition to external threats, we’re also concerned
about insider issues. Whether it’s intentional, like somebody
doing something they shouldn’t do, or human error, which
of course is unintentional. You can have accidental conse-
quences that can cause problems, too. So, we try to look at
all those scenarios.
Steve Worley and the City of Raleigh, N.C., were honored in the seventh
annual CSO50 Awards for their security initiatives. Photos courtesy of
City of Raleigh.
Q: What are the biggest challenges you see in terms of mon-
itoring for those type of threats and detecting them?
SW: Clearly, it’s visibility. We’ve tried to increase our ability to
monitor and that is one of the reasons we implemented a security
product from a vendor called Indegy to be able to better monitor
our network. We evaluated a number of tools, and one of the
things that we like most about their technology is the active
monitoring capability that allows us to actually query PLCs and
see if changes have been made to them. Since changes can be
made in a variety of different ways (over the network, directly on
a device, etc.), in some cases they can be hard to detect. But if
you query the PLC, then you can see if the code on that PLC has
changed. The ability to not just monitor network traffic but also
discover and inventory our devices, knowing all the systems and
equipment that are on the network, was very important to us.
Q: What advice would you give your peers in the industry that
are struggling with the same problem?
SW: The first thing I did when I started with the city was gather
a detailed inventory of what systems were part of the network.
This was initially done by just going out and putting hands on
the systems. But with some of the automated tools that are
available now a lot of that can be done in a matter of seconds
by pulling information that’s available on the network. For
example, you can find out what version of Windows you have,

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 Top Ten Reasons to Attend StormCon 2019
• Professional Development • Exhibits & Field Trips
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PM
 Water Utility Management
firmware levels on PLCs and other information. It’s a lot easier
than going out to every system and figuring out what firmware
level you might have on a PLC.
Automation has been a big help and saved a lot of time. We’re
doing things in relation to logging and keeping things updated.
All those are good best practices if you want to get things like
Windows XP off your network, if you see any of that out there
as part of your inventory and other systems that are out of support
or might have known vulnerabilities. I try to keep up with the
ICS-CERT advisories that come out and see if any of those apply
to us. Tools that can identify code levels or firmware levels, known
vulnerabilities, so they can be fixed, are extremely helpful.
Active monitoring allows the City of Raleigh to query PLCs and see if
changes have been made.
Q: Now that you’ve now been through the early days of im-
plementing ICS security, what lessons did you learn that you
would like to pass on?
SW: I would definitely recommend automation. Things that
would take hours or days to do, you can do in a matter of
minutes in some cases. So, this is definitely important. Also,
security should be a continual process. Once we complete one
set of initiatives, we immediately have new initiatives that we’re
Security should be a continual process; once one set of initiatives is
complete, utilities should begin working on new ones to continue to
improve their security posture.
12 June | 2019
1906WW10-14.indd 12
With automation, things that would have previously taken hours or days
to do can sometimes be done in a matter of minutes.
working on to continue to improve our security posture. Things
change fairly quickly. There are always new threats and vulner-
abilities, that require taking action to stay current and secure.
In the water and other process-oriented sectors, industrial
control systems (or operational technology [OT] as we call it)
are designed and built to last 20, 30, 50 years. IT systems, on
the other hand, are typically obsolete after five years, so you
have to plan for that and have an update path. Our industry
needs to be more engaged and knowledgeable in this area. For
example, we can design a plant to run for 50 years, but the
computer systems may be totally obsolete in five. We need to
plan how we’re going to keep those updated. Even though
we’re running OT environments, there is an IT component that
we need to treat differently.
Q: What future initiatives or plans are
you looking at down the road with
respect to OT security?
SW: One trend I’m seeing is the move
to keep track of vendor security. So,
in other words, the City of Raleigh
works with a number of different ven-
dors and we need to monitor their
cybersecurity posture also. There are
companies that rate the cybersecurity SCADA Security Manager
risk of third-party vendors using a Steve Worley.
credit-score model. That’s of interest
to us. If one of our vendors gets hacked, then that could jeop-
ardize us in some way. We need to be concerned about that.
Q: Are there any final thoughts you’d like to share that would
be helpful for other water security professionals?
SW: Yes, there are some great services provided by the Department
of Homeland Security, which has several free services for water
utilities and the wastewater industry where they will perform
assessments. This information can be very helpful for making
decisions on where to proceed with a cybersecurity program. WW
About the Author: Marc Gendron has more than 25 years of experience as a com-
munications, media relations and analyst relations consultant focused exclusively on
the B2B technology sector.
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Drinking Water
Pipe Replacement
East Bay Municipal Utility District supplements
distribution system decisions with AI
BY DOUG HATLER
E
ast Bay Municipal Utility District (EBMUD) has a proud
history of providing high-quality drinking water in
Alameda and Contra Costa counties in the East San
Francisco Bay area of California. Approximately 4,200 miles of
distribution pipeline deliver water to its 1.4 million customers
across a 332-square-mile area. The pipes in this system are
comprised of buried cast iron (35 percent), asbestos cement
(30 percent), steel (26 percent) and PVC (9 percent). Some of
the cast iron pipe in the system is more than 125 years old.
For five consecutive years, water professionals surveyed by
the American Water Works Association (AWWA) have ranked
replacement of aging infrastructure as the industry’s top chal-
lenge. For EBMUD, replacing one mile of its distribution system
can cost upwards of $3.8 million dollars. Furthermore, pipe
replacement in any location comes with side effects of disruption
to traffic, sidewalks and business.
WATER PROFESSIONALS
surveyed by the American Water Works Association
(AWWA) have ranked replacement of aging infrastructure
as the industry’s top challenge.
WHICH DRINKING WATER PIPES TO REPLACE?
Historically, EBMUD was replacing around 10 miles of distri-
bution pipe per year. The utility’s approach to selecting the
projects was reactive, replacing only pipes that had broken many
times before. Although EBMUD’s main break rate was within
industry standards, the failure rate was increasing.
In 2014, EBMUD created the Pipeline Rebuild program. The
goal was to increase the pipe replacement rate in a cost-effective,
efficient and sustainable manner while decreasing the annual
break rate.
In 2016, EBMUD began selecting replacement projects by
evaluating risk, and increased its pipe replacement rate to 15 miles
per year with the next goal being 20 miles per year by 2020.
The long-term target is 40 miles per year. With a large inventory
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1906WW10-14.indd 13
Water Utility Management
Historically, EBMUD was replacing around 10 miles of distribution
pipe per year. The utility’s approach to selecting the projects was
reactive, replacing only pipes that had broken many times before.
Although EBMUD’s main break rate was within industry standards,
the failure rate was increasing.
of aging cast iron and asbestos cement pipe, EBMUD’s risk
analysis is increasingly proactive and strategic in determining
which pipes to replace.
Around the same time EBMUD created the Pipeline Rebuild
program, Fracta began developing a cloud-based solution using
machine learning to assess the condition of drinking water dis-
tribution pipes. The solution calculates and visualizes the Likeli-
hood of Failure (LoF) for every water pipe segment. This LoF
score represents the mathematical probability of pipe failure.
Fracta takes utility data on pipe age, material, and break
history, adding in dozens of additional environmental factors.
Through machine learning, information like soil chemistry, soil
slopes, air and water temperature, and proximity to other in-
frastructure is analyzed. This data is then fed to computer al-
gorithms that analyze correlations between data points. The
more data fed into the model, the better it performs.
Artificial intelligence (AI) and machine learning, combined
with utility pipe-break archives and environmental data, can
pinpoint which pipes are most likely to fail and thus are the best
candidates for replacement. It moves condition assessments
from reactive to predictive. Additionally, it proves to be quicker
and less expensive when compared to physical condition as-
sessments. However, only one out of five utilities surveyed in
June | 2019 13
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 Water Utility Management
Fracta software calculates and visualizes the Likelihood of Failure (LoF)
for every water pipe segment. This LoF score represents the mathe-
matical probability of pipe failure in a given area.
2018 by AWWA use big data methods to improve the operation
and maintenance of their water and sewer systems.
USING A MACHINE LEARNING MODEL TO SUPPLEMENT THE
EXISTING PIPE REPLACEMENT METHODOLOGY
In 2016, Fracta modeled EBMUD’s 4,200 miles of drinking
water pipes and subsequently commercialized its Pipeline Con-
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dition Assessment model in 2017. During the five-year period
from 2012-2016, the LoF-predicted breaks from the Fracta model
were compared to the actual breaks experienced by EBMUD.
The predicted results were within 10 to 15 percent of the
actual results. The results were favorable and EBMUD is now
using Fracta as a supplemental tool for selecting which pipes to
replace and developing a long-term plan to increase its distri-
bution pipeline replacement rate.
In an effort to select and prioritize projects, EBMUD continues
to supplement its current methodology with AI and machine
learning to better assess and predict a pipeline’s LoF. With this
process, EBMUD will replace the right pipes, protect natural
resources through reduced water loss from main breaks, and
continue to provide high-quality drinking water to all its cus-
tomers at a fair rate. WW
Doug Hatler is chief revenue officer for Fracta with more than 30 years of experience
as a sales and marketing leader, management consultant, environmental regulatory
specialist and civil/environmental engineer. He earned a BS in environmental science
and an MBA from Rutgers University. He holds an MS in environmental engineering
from the New Jersey Institute of Technology.
Circle No. 236 on Reader Service Card
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 Product Focus

Because Data Is What

You Depend On
Cost-effective multiparameter sonde with intuitive
software solves data collection challenges

I
t’s hard to know which is the greater
threat to compliance — data collec-
tion equipment that’s overly com-
plex and difficult to set up and use, or
data access and management process-
es that are clunky, redundant and
prone to error.
Understanding that the increasingly
rigorous water-management industry
has no need for anything that doesn’t
improve efficiency, increase accuracy and
reduce costs, In-Situ has developed the
versatile Aqua TROLL 500 Multiparameter
Sonde, which, together with the com-
pany’s intuitive software, makes it easy
to collect and use your data.

FLEXIBLE EQUIPMENT SAVES HOURS IN THE FIELD

Most water monitoring equipment is designed for either
handheld or permanent installation, but the Aqua TROLL 500
is ideal for spot-checking and long-term deployment.
The instruments require minimal maintenance and calibra-
tion, and interchangeable, drift-resistant sensors include con-
ductivity, temperature, DO, pH, turbidity, level, and a full line
of patented fluorometers. Additionally, six- to nine-month
battery life and a mechanical wiper for complete antifouling
reduce trips to the field and help maintain function and accuracy
in the harshest environments.
Communication is just as important as durability, and tradi-
tionally it’s been a challenge to get PLCs and telemetry to work
with multiparameter instruments. So, In-Situ designed the
Bluetooth-enabled Aqua TROLL family of products to easily
hook into a PLC with a Modbus interface or SDI-12.
EASY TO USE, EFFECTIVE SOFTWARE COMPLETES
THE SYSTEM
Because data collection is just one piece of the puzzle, In-Situ’s
solution for cost-effective municipal water management includes
the VuSitu mobile app and HydroVu Data Services.
The intuitive app makes auto-configuration, calibration, di-
rected data analysis, and automated report creation simple and
easy. Technicians can use VuSitu to view and record live readings;
consolidate site information and tag data with site photos and
The Aqua TROLL 500 with drift-resistant sensors and in-
tuitive software offers a cost-effective means to reduce
trips to the field and improve data accuracy, access and
management. Image courtesy of In-Situ.
GPS coordinates; and share real-time results on the spot via
email or export. VuSitu is available for Android and iOS.
The HydroVu Data Services platform integrates seamlessly
with In-Situ instruments and telemetry to provide network-wide
visibility. Get instant alerts for drinking-water system inflows.
Access data in real time and filter by project, location, time and
more, and export data via API for use in any other system.
AN UPGRADE THAT CAN PAY ITS OWN WAY
The Aqua TROLL 500, together with VuSitu and HydroVu,
lowers the cost of ownership by addressing issues that hinder
efficiency, accuracy and reliability inside and outside the fence.
Because everything — from sonde to sensor to software — is
designed to work together and with your internal systems, you
can focus on the data and not the equipment or processes. WW
In-Situ has served the water-monitoring industry with high-quality equipment and
software for more than 40 years. For more information, visit www.in-situ.com/WWed.
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 Product Index
Page Company Circle Page Company Circle Page Company Circle
PRODUCT P&S1: COMPUTERS & SOFTWARE VALVES
SLUDGE PROCESS AND HANDLING
26 Panasonic 227 24 Conval 219
22 Aqua-Aerobic Systems 208
22 Franklin Electric 206 FLOW, LEVEL & PRESSURE MEASUREMENT SHOWCASE
22 Komax 210
24 Automation Products, Inc. – 6 Danfoss Drives 200
22 Lystek International 207
Dynatrol® Division 220 6 De Nora 202
22 Markland Specialty Engineering Limited 211
25 Nighthawk, a wholly- 6 Fluence 204
22 NETZSCH 209
owned subsidiary of McWane 224 6 HammerHead Trenchless 205
26 Sierra Instruments 226 6 In-Situ 203
PRODUCT P&S2:
MANAGEMENT SOFTWARE & SYSTEMS 6 Rotork 201
PUMPS & SYSTEMS
23 Aclara 214
24 Bedford Pumps 222
23 Andritz 212
23 APANA 217 SENSORS & MONITORS
23 AVEVA 215
23 Landys+Gyr 216 26 ATEK Access Technologies LLC 229
23 Neptune Technology Group 213
SEPARATION

ASSET MANAGEMENT 26 Greasezilla 228

24 Ubisense 221
TREATMENT

BIOSOLIDS & SLUDGE HANDLING 24 Meurer Research Inc. 223

24 Centrisys 218 25 CustoMem 225

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 An
Informed
Customer
Is a
Satisfied
Customer
BY ANDREW HEATH
While aging infrastructure weighs
heavily on water utilities, customers
prioritize improvements
W
ater is the most basic of human needs, and clean
water is near the top of the list of things Americans
expect from their water utilities. At a time when the
public is engaging in a much-debated conversation about what
constitutes a public service, and just how much the government
should be involved, assuring access to clean water is a given.
But we’ve seen that prove to be a challenge for districts across
the country, particularly over the past five years. Aging infra-
structure is at the root of the problem, with a water system that
has seen its fair share of crises nationwide. Fortunately, the
public is ready to engage on this topic, and it gives utilities a
clear path forward to solving a decades-old problem.
J.D. Power’s fourth Water Utility Residential Customer Satis-
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1906WW17-18.indd 17
Photo courtesy Pixabay.
faction Study measures satisfaction among residential customers
of 89 water utilities that deliver water to at least 400,000 customers
and is reported in four geographic regions: Midwest, Northeast,
South and West. This year, it found that water quality issues are
still prevalent, and customers may actually be a key ally in helping
water utilities address those problems.
WATER ISSUES REMAIN
While most Americans might assume that the safety of their
water is a non-issue, the crisis in Flint, Mich., has continued for
five years. Meanwhile, a recent report by the Environmental
Working Group and Northeastern University found that citizens
in 43 states have been exposed to dangerous chemicals in the
drinking water. There are nearly a quarter of a million of water
main breaks per year, the cost of which to fix is over $2.5 billion.
There’s a glaring problem, and it can be traced to aging infra-
structure around the country.
While reports of water quality issues have declined to
June | 2019 17
5/28/19 3:37 PM
 Figure 1: Water Quality Overview Figure 2: Communications Overview
Water Quality Issues - % Experiencing Issue Utility Communication Recall Trend

34% 37%
32% 34%
30% 29%
29% 28%
2016 2017 2018 2019
2016 2017 2018 2019
Impact of Quality on Delivery Index
823 824 Communication Index by Recall Frequency
767
707 779
632 637 642 650 655 739
721
708

10% 6% 8% 7% 4% 12% 50% 18% 644

Bad Bad Scaling/ Poor High lead/ Pressure Overall Improve Recall
taste smell Water clarity/ mineral too low Delivery Water Comm. Water
hardness Discolored content Index Quality quality report None 1 2 3 4 or more

Quality issues continue to decline significantly year over year, from a
high of 34 percent in 2016 to 29 percent in 2019. While any quality issue
leads to lower satisfaction, quality issues such as taste and smell lower
satisfaction the most severely.
Recall of communications from water utilities is low and continues to
decline. In the 2019 study, only 28 percent of all respondents recall a
utility communication, significantly down from 37 percent in the 2016
study. Yet, communications are key to increasing satisfaction. When a
customer recalls any utility communication, regardless of topic, there is
a 64 index-point increase in communications satisfaction.

29 percent of all residential water customers from a high of
34 percent in 2016, there is still a drastic need for improvement.
Even less severe water quality issues, such as the two most
commonly-cited ones — low pressure (12 percent) and bad
taste (10 percent) — are associated with a 104-point decline
(on a 1,000-point scale) in customer satisfaction scores.
Still, to fix the overall quality of America’s water, there is a
need for both a massive capital investment and, potentially, an
extensive period of service interruption. That is thought be a
tough sell for a public that has a baseline assumption that its
drinking water is probably fine, and only has concerns when
something goes massively wrong. But that doesn’t necessarily
mean water utilities need to brace themselves for conflict.
ENGAGEMENT EASES INTERRUPTION FRUSTRATION
Service interruptions are associated with a 50-point decline
in customer satisfaction, according to the study, which is sig-
nificantly lower than the negative effects of water quality issues.
In fact, it seems not only is there an appetite for infrastructure
improvements, knowledge of these investments can offset
declines in customer satisfaction.
Satisfaction scores among customers who are aware of utility
efforts to replace old water infrastructure are 48 points higher
(on a 1,000-point scale), on average, than scores for customers
who are unaware of such efforts. Additionally, satisfaction among
customers who say their water utility does a good job maintaining
current infrastructure are 248 points higher, on average, than
among those who are unaware of utility infrastructure
investments.
What’s more, proactive communications have a powerful
effect. Overall satisfaction scores are 84 points higher when
customers recall receiving a proactive communication from their
utility (e.g., phone call, e-mail, text message, social media
message) than when customers do not recall a proactive com-
munication. Despite the powerful effect proactive communication
has on customer satisfaction, just 28 precent of water utility
customers recall receiving any communications from their utility
in the last three months.
THE COMMUNICATION WAVE
The EPA recently announced the allocation of $2.6 billion in
new funding to improve water infrastructure across the country,
but that is just the tip of the iceberg. In order to get the type
of investment to complete the Herculean task of beefing up the
country’s water infrastructure, the engagement of utility cus-
tomers will have to be part of the equation.
Utilities around the country should be encouraged to see that
their customers recognize the need for improvement, and will
make allowances for that to happen, provided it’s handled
properly. Keeping the lines of communication open between
utilities and customers will be key to getting the community
support needed to raise the huge sums required to fix that in-
frastructure and deal with subsequent service interruptions. It
won’t be easy, but the districts that are most proactive with
their base will reap the benefits of not only happier customers
but cleaner, healthier water. WW
About the Author: Andrew Heath is senior director for the Utilities Practice at J.D.
Power, where he is responsible for the company’s water, natural gas, and electric
customer satisfaction studies in the United States and Canada, as well as the firm’s
Utility Digital Experience Study.
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 Plant-Based
Odor Control
in Municipal Water
BY LAURA HAUPERT, PH.D.
A
imed to convert wastewater into effluent, the process
of wastewater treatment is one of the most common
forms of pollution control in the United States. How-
ever, the impact various production processes have on our
environment makes wastewater treatment a frequent talking
point among legislatures across the country. One element of
this treatment is odor control.
Plants, treatment facilities, landfills and other municipal sites
are facing increased pressures to reduce odor emissions around
their workers and surrounding communities, but eliminating
troublesome odors from municipal facilities is easier said than
done. Some facilities implement multimillion-dollar ventilation
systems, which often see mixed results. Others use methods
like masking agents that do little other than temporarily cover
odors, providing limited relief.
THE TROUBLE WITH ODOR
Odor production has many characteristics — including con-
centration, molecular weight, and composition — that can deem
whether it’s detectable or not. Because of varying characteristics,
not all wastewater treatment odors are created equal. Common
lingering odors like rotten eggs, ammonia, garlic, or earthy smells
are caused by hydrogen sulfide (H2S), amines, sulfur dioxide,
skatoles, indoles, and mercaptans. This diverse range of smells
and odor sources calls for a variety of control methods.
For engineers, plant managers, and public works directors to
safely and effectively eliminate odors in their facilities, an ad-
vanced approach to control is crucial.
PLANT-BASED SOLUTIONS
Natural, plant-based odor control
solutions neutralize odor molecules
themselves rather than mask the
smell. Through a unique mode of
action, multiple delivery methods
and rigorous safety qualifications,
these methods are resulting in safe
and complete control of odor emis-
sions in wastewater treatment.
A smoke test being performed at a
wastewater lagoon. Photos courtesy of
OMI Industries.
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1906WW19-21.indd 19
An odor curtain with an elevated header prevents odors from escaping.
When dispersed into the air, the molecules of these plant-based
solutions immediately bond with present odor molecules. Once
bonded, the plant-based molecules absorb odor molecules,
similar to water droplets being drawn into a sponge. Odor neu-
tralization is accomplished when the odor molecules are fully
enveloped in these plant-based molecules through a combination
of water solubility principles and natural oil reactions.
Flexible delivery methods are another key benefit to plant-
based solutions. The most common methods are atomization,
vaporization and spray gel.
ATOMIZATION
Atomization is used in many industrial processes and material
handling. It occurs when a concentrated odor eliminator is mixed
with water to form droplets that are pumped through pipes to
areas affected by odor. As the droplets are applied, they imme-
diately come into contact with odor molecules and the neutral-
ization process begins.
The atomization process provides a high level of control.
Depending on the system design, the product volume, surface
area, and spray method can all be set. Atomization systems
come in the following formats:
• Explosion-proof systems
• High-pressure atomization systems
• Air atomization systems
• Fan atomization systems
• Custom-designed systems
Plant-based solutions can be applied in either high- or
low-pressure systems. High-pressure systems treat odors by
dispersing fine mist into the air, which treats both escaping gas
emissions and surface odors. Low-pressure systems apply a
solution and water mixture through a fan’s jet stream, creating
a fine mist over a large area.
VAPORIZATION
Vaporization disbursement methods contain no added water,
only the undiluted odor solution. Like atomization, the plant-
based solution is vaporized into submicron droplets, piped
through a distribution system, and dispersed to bond with
June | 2019 19
5/28/19 3:37 PM
 odorous gases to neutralize their
malodors.
Vapor delivery rates can be adaptable
to many different locations and applica-
tions, even freezing temperatures. Because
no water is used, vaporization allows for
cost savings, enhanced cold-weather re-
liability, water conservation, and an en-
hanced eco-friendly delivery method.
Most facilities are opting for vaporiza-
A vapor phase unit treats odors escaping a
building. The white ducting is setting up a cur-
tain around the garage/bay doors where odors
can escape.
A perimeter curtain is set up to eliminate odors before they escape the facility. In most cases,
these curtains are hooked up to a vapor phase unit with a wind direction sensor, which knows
exactly when odor control is required for the surrounding neighbors.
tion systems where ducting carries the • Working faces of landfills
plant-based solution in submicron form • Soil remediation projects
to the source of the odor, neutralizing it • Solid/semi-solid materials that con-
on contact. What’s more, these systems tinuously emit odors
are virtually maintenance free. Ecosorb™ Spray Gel from OMI Indus-
tries is one example of a safe, earth-­
SPRAY GEL friendly, plant-based solution to eliminate
Spray gel solutions are applied direct- industrial odors. A range of systems are
ly to an odor source material to block available to evenly spray this semi-liquid
odors from escaping. This application material over odorous materials in trucks
is ideal for: and storage sheds, around landfills, or as
• Sludge handling and transportation they’re released from machinery such as
• Open-bed waste trucks tillers or graders.

Secure All Access Points

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» Control critical assets
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» Helps meet Federal regulations
» Detailed audit reports
» Manage access schedules
» Receive denied access alerts

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541.738.5500
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 AREAS OF APPLICATION
As any plant manager will attest, the
process of converting wastewater into
effluent contains many odorous problem
areas. Plant-based solutions are ideal
for multiple areas of wastewater treat-
ment, including:
• Headworks
• Clarifiers
• Sedimentation basins
• Lift stations
• Lagoons
• Biosolids treatment
• Industrial wastewater
• Wastewater septage dumping
These processes can create various
odors common to wastewater treatment,
including hydrogen sulfide, ammonia,
sulfur dioxide, skatoles, mercaptans,
amines and indoles. These odors are ef-
fectively remedied through the use of
plant-based solutions, no matter the de-
livery method.
ATTENTION TO SAFETY
The government and the public will al- OMI’s 130 Station-
ways scrutinize how wastewater is being ary Vapor Phase
treated and distributed into nature. Ecosorb Unit works well
products have been tested against EPA for small spaces
such as sewer lifts,
guidelines for human toxicity by indepen-
pump stations,
dent laboratories. In all cases, the biochem-
control rooms, or
ical received the safest possible classifica-
trash rooms.
tion, specifically in cases involving:
• Acute oral toxicity
• Acute dermal toxicity
• Acute inhalation toxicity intricate as the
• Primary eye irritation odor composition
• Primary dermal irritation itself. However,
• Dermal sensitization with safe, natural, and scientifically proven
Additionally, to establish potential prob- plant-based odor solutions, facility man-
lems from spillage or use in an exposed agers now have the right tools available
water stream, Ecosorb products were for complete elimination of odorous emis-
tested according to U.S. EPA standards sions. WW
for fish toxicity and were verified to be
nontoxic to marine life. Dr. Laura Haupert is director of research and development
Each wastewater treatment facility’s at OMI Industries. Learn more at omi-industries.com.
odor situation is unique and can be as Circle No. 239 on Reader Service Card

¨ WORLD
RECOGNIZED
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UNSURPASSED IN QUALITY AND VALUE.
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When you buy an OptiDome, you purchase a product
that is Made In America. Call +1 844-44-TANKS or
visit us online at cstindustries.com.

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844-44-TANKS | cstindustries.com

Circle No. 10 on Reader Service Card

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 Products & Services: Sludge Processing & Handling

High-performance pumps Grinder pump

Franklin Electric has introduced the Pioneer Pump® Vortex Series™
Pumps that eliminate costly and disruptive downtime by passing through
the most challenging solids using a recessed impeller that avoids direct
contact. These pumps are ideally suited for waste handling, sludges,
industrial effluent, chemical processing, and other applications where flu-
id conditioning, macerating, or mix prevention are unnecessary. A com-
prehensive range of electric and diesel packaging options are offered for
fixed and portable installations and can be fitted with
the industry-leading Pioneer Prime vac-assist system
for suction lift applications. Vortex Series Pumps are
available in multiple sizes and cover flow rates up to
3,600 gpm and heads up to 150 feet.
Franklin Electric
www.pioneerpump.com
Circle No. 206 on Reader Service Card
Biosolids and organics management
Lystek International’s low-temperature, commercial-scale containerized
Thermal Hydrolysis Processing units (Lystek Mobile THP®) are the com-
pany’s smallest commercial system offering to date. They operate entirely
within two vertically stacked 50’ containers and require minimal, exter-
nal utilities. They are capable of processing 0.3 dry tons of biosolids per
hour and come complete with dewatering capabilities. The units are ideal
for installation as a permanent solution in smaller-scale facilities, especial-
ly where a liquid residual, which can be pumped directly to the unit for
dewatering and processing,
is currently being generated.
Lystek International
www.lystek.com
Circle No. 207 on Reader
Service Card
The N.Mac™ Twin Shaft Grinder from NETZSCH is designed to fragment
a variety of materials and is ideal for wastewater treatment, biogas and
biomass plants, and other waste and industrial applications. Featuring car-
tridge cutting knives for quick and simple replacement and servicing, the
N.Mac offers quenched, lubricated mechanical seals for dry running capa-
bility. The mechanical seal cartridge design — a leak-free combination of
mechanical seal and bearing cartridges — enables
quick and simple replacement and servicing. Avail-
able in both channel and inline (flanged) housing
construction, the N.Mac can be installed into efflu-
ent channels or upstream from a pump.
NETZSCH
https://pumps.netzsch.com/en
Circle No. 209 on Reader Service Card
Sludge mixer
The Komax Hi-Pass™ static mixer is designed to be extremely resistant
to fouling or clogging. The edges of the element sets are smoothly con-
toured with a large radius for high fouling duty. The basis for the mixer
design is a set of right rotation elements followed by a set of left rotation
elements set at 90 degrees from each other. This is a non-clogging design
as municipal sludge contains solid and fibrous materials of sufficient
quantities and types to accumu-
late and cause fouling or plugging
conditions in standard mixers. The
equipment is capable of handling
and mixing municipal sludges with
solids up to 5%.
Komax
www.komax.com
Circle No 210 on Reader Service Card

Phased activated sludge system Sludge level detector

The AquaPASS® Phased Activated Sludge System utilizes time-based The Automatic Sludge Blanket Level Detector from Markland Specialty
process management in a continuous flow configuration. The system Products helps wastewater treatment plants by controlling solid-liquid
provides superior nutrient removal performance in a singular wastewater interface levels in clarifiers and sedimentation basins (including lamel-
treatment system. Flexible design and equipment options support a wide las, DAF units, and decanting tanks), and automating sludge removal. It
range of tank geometries, depth, and footprint limitations. This allows for allows users to program desludge pumps to operate only when necessary,
easy retrofitting of oxidation ditches or other activated sludge processes. preventing carryover, optimizing
Features include staged aeration, which provides unique power savings, feed density for enhanced dewa-
time-based anoxic intervals that promote exceptional nitrate reduction, tering performance, and improv-
flexible nitrogen control that reduces sludge recycling pump requirements, ing outflow for reuse. This reduces
and Phase Separator technology, energy usage, wear and tear on
which optimizes anaerobic treat- pumps, and downtime for mainte-
ment for advanced phosphorus nance. Slim profile and use of LEDs
removal and reduces waste activat- are ideal for obstructed/constricted
ed sludge (WAS) volume 20-50%. areas. No calibration required.
Aqua-Aerobic Systems Markland Specialty Engineering Limited
www.aqua-aerobic.com www.sludgecontrols.com
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 Products & Services: Management Software & Systems

Process control SCADA software

Metris addIQ control systems, part of the ANDRITZ portfolio of digital AVEVA is a global leader in engineering and industrial software driving
solutions, enable users to analyze and optimize processes. Features like digital transformation
predictive analysis allow operators to optimize availability and take preven- across the entire asset
tive action to avoid and operational life
downtime. Capac- cycle of the water and
ity and quality are wastewater industry. Our solutions include SCADA, mobile workforce
easy to control and enablement and asset performance solutions, as well as advanced water
enhance with cus- network simulation tools.
tomizable systems. AVEVA
The Metris addIQ https://sw.aveva.com
control system is Circle No. 215 on Reader Service Card
based on the latest PLC (programmable logic control) and HMI (human
machine interface) technologies and has an integrated fail-safe system. Data management software
Features include widescreen touch panels and an intuitive HMI. Mobile Landis+Gyr’s latest version of its meter data management system (MDMS)
connectivity features and a smart analysis function combine to guarantee software comes with added support for complex metering operations to
operational accuracy 24/7 from any location. assist utilities with advanced busi-
Andritz ness process automation. This latest
www.andritz.com update of the company’s MDMS
Circle No. 212 on Reader Service Card product includes a new user interface,
enhanced support for complex data
Actionable data estimation, a new calculation engine
Make data actionable with the to improve virtual metering and aggre-
Neptune® 360™ Data Management gation processing, as well as additional
Platform. Collect more accurate water energy market settlement functions. Other updates in MDMS 4.0 include
metering data faster than ever before enhancements that allow retroactive processing of metering master data,
and quickly identify potential leaks, and primary and secondary data processing within the MDMS’s On
excessive consumption, and reverse Demand engine and billing processes.
flow. Maximize operational efficien- Landys+Gyr
cies across your AMI network, analyze www.landisgyr.com
trends and usage patterns, resolve cus- Circle No. 216 on Reader Service Card
tomer service calls, and reduce non-revenue water all in one place. Ease
the burden of installing server upgrades and maintaining IT-related hard- Water management system
ware with Neptune’s cloud-based Software-as-a-Service. APANA® helps busi-
Neptune Technology Group nesses analyze, manage
www.neptunetg.com and account for overall
Circle No. 213 on Reader Service Card water footprint. Work-
ing with the National
Software platform Renewable Energy Lab-
The AclaraONE™ (One Net- oratory (NREL) as part
work for Everyone) software of the Wells Fargo Inno-
platform for water utilities iden- vation Incubator (IN2),
tifies on-premise leaks, notifies the APANA System
customers about them, and offers an innovative smart water management system to reduce water
provides ways to remediate them in one central location. The platform waste. The cloud-based analytic technology scans, pinpoints, and guides
offers an end-to-end solution for managing device data in the headend, the resolution of water waste by instantly alerting frontline staff and pro-
analyzing it to identify operational efficiencies and using it to engage con- viding actionable guidance. APANA’s end-to-end solution attacks waste
sumers. Safely monitor, manage, and control distribution grid assets. when it starts, immediately capturing savings and reducing risk.
Aclara APANA
www.aclara.com www.apana.com
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 New Products

Sludge Thickener Network management

The Centrisys/CNP THK sludge
thickener offers proven per-
formance with lower life cycle
costs, less or zero polymer, high-
er G-volume for higher capacity
and less redundancy, as well as
up to 50% less power consumption compared to standard dewatering
centrifuges. This sludge thickener is not a modified dewatering centrifuge,
which is typically what happens when a conventional dewatering centrifuge
is used for thickening sludge. The THK sludge thickener is designed and
built specifically to thicken both primary and waste activated sludge using
the fundamental principles of a centrifuge, DAFT and rotary drum thickener.
Centrisys
www.centrisys.com
Circle No. 218 on Reader Service Card
Blowdown valves
Conval Clampseal blowdown service valves provide necessary
control for continuous or tandem boiler or turbine blowdown and
bottom blow-off service. The valves feature
a uniform one-piece gland, which elimi-
nates the potential for stem damage from
gland cocking. With leak-proof bonnet,
the cartridge-style packing chamber allows
rapid access to valve trim for inspection and
maintenance. The pressure seal fixed back-
seat provides maximum valve integrity by
ensuring a positive internal stop for the valve
and stem and disc assembly. This also securely isolates the packing from line
pressure when the valve is fully open to increase packing life.
Conval
www.conval.com
Circle No. 219 on Reader Service Card
The integration of Ubisense’s myWorld platform with i2O’s network mon-
itoring and analytics iNet solution provides water utilities with a powerful
new way of identifying issues and assessing the condition of assets on
the network. iNet helps water companies manage their networks more
effectively, enabling asset maintenance to be done on the basis of con-
dition rather than time.
The addition of myWorld
enables users to locate
and visualize water net-
work sensor and control
information, creating a
digital twin of their phys-
ical environment.
Ubisense
www.ubisense.net
Circle No. 221 on Reader Service Card
Wastewater pumps
Because conventional suspended bowl pumps are designed
for clean water service and typically have a higher number of
impeller vanes and narrower hydraulic passages, they are not
generally considered a solution for wastewater applications.
Bedford Pumps has resolved this issue by engineering pumps
with solid-passing capabilities between 90 and 200 mm,
dependent on pump size. In addition, the bowl design has
been re-engineered to incorporate special swept diffuser
vanes that allow the passage of large solids and even fibrous materials.
The pumps are designed without conventional intermediate column shaft
bearings and bearing support spiders, thus removing the opportunity for
ragging to occur within the column pipe.
Bedford Pumps
www.bedfordpumps.com
Circle No. 222 on Reader Service Card

Liquid level detector MRI plate covers

Dynatrol® CL‐10GH Liquid Level Detector is the
latest addition to the reliable Dynatrol® line of
high, intermediate and low point level detec-
tors for liquids or slurries. It has no mov-
ing parts, floats, diaphragms or pack-
ing glands to deteriorate. Pairing the
new level switch with the Dynatrol®
EC-501A(G) Control Unit increases
stability by eliminating the variances of direct input power. The versatile
CL-10GH does not require field adjustments and can be mounted in any
position in a vessel or piping. It is explosion proof: CSA NRTL/C approved
for Class 1, Group D, Division 1 Class 2, Groups E, F and G.
Automation Products, Inc. – Dynatrol® Division
www.dynatrolusa.com
Circle No. 220 on Reader Service Card
Operators of water and wastewater treatment facilities now can elimi-
nate plate-cleaning maintenance and reduce operating costs with option-
al MRI Plate Covers for plate settlers and troughs. MRI Plate Covers are
custom-fitted, floating, stainless-steel covers that guard against algae
growth, ice formation and contamination from waterfowl and debris in
both water and wastewater treat-
ment applications. In wastewater
treatment, MRI Plate Covers also
provide effective odor control.
The elegantly simple, easy-to-
install, floating design automat-
ically adjusts to changes in flow.
Meurer Research Inc.
www.meurerresearch.com
Circle No. 223 on Reader Service Card

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 New Products

Pressure, temperature monitoring

Nighthawk has released iHydrant™, a unique
remote pressure and temperature monitoring
solution for water utilities. The iHydrant sys-
tem is unique because it does not interfere with
the normal operation of a hydrant and does !
not require any digging or tapping of a pipe. NEW
iHydrant monitors can be used year-round in
any climate, allowing utilities to optimize system INFUSION AERATION.
pressure, decrease energy use and reduce leaks.
Technology Raises D/O Levels and Saves Energy.
The iHydrant system provides interval pres-

Our new infusion aeration

technology aerators improve
treatment efficiency and
provide maximum mixing,
while dramatically raising the
dissolved oxygen levels. Using
sure and temperature data as well as configu- low h.p. motors enables huge
rable alerts for high/low pressure and transient energy savings. Call us today
for complete details.
events. Alert data is uploaded in real time and
transmitted over a secure cellular VPN network
utilizing the latest LTE technology.
888-813-3680
88-813-
3-3680
368
80 • www.airmasteraerator.com
www.air
air
i mast
masterae
teraerato
rator.c
t c
Nighthawk, a wholly-owned subsidiary
Circle No. 11 on Reader Service Card
of McWane
http://nighthawkcontrol.com

PIPE DREAM
Circle No. 224 on Reader Service Card
AirAer_WW_1808 1 6/25/18 11:27 AM

PFAS
treatment
CustoMem, found-
ed in 2015 by two
Imperial College
COPPER SHUT-OFF TOOLS
London graduates,
has combined its expertise in biomaterials and • Tflfllfi fifiufififlfifi fififi fififififipfi ¾" – 2" fiflfifi fiflppfifi fiubfifl
synthetic biology to create the new bio-­adsorbent • Rfifififiigfififi fiififi fififififififiblfi, fififififififi fifiivfi fifififilfi
fiflfi pflfiifiiflfiifig flpfiiflfififl
called CGM (CustoMem Granular Media). This
• Cflfififlfiiflfi fififiifififififi, fififififififififififififififififififififififi CSO2R
new bio-adsorbent has been developed at a Hard anodized,
pfiflvifififi fimflflfifi, fififiy fiigfifififiifigfl
time when there is increasing public concern and aluminum castings
• Builfifiifi fifififlufifififi fiflfi fififififlfiifig flflflfl reduce tool weight and
push for regulation of PFAS chemicals in water increase service life.
1 ¼"– 2" tube capacity
sources. After the recent state of emergency
in Michigan and toxicological research by U.S.
Department of Health and Human Services, the Heavy-duty
EPA is under pressure to act against public PFAS storage case
included.
exposure. There are also increasing environmen-
tal issues at commercial airports, military sites CSO1R
CSO1R in use
and petrochemical plants where aqueous film Features steel castings
for superior strength.
forming foams (AFFFs), which contain PFAS, are ¾" – 1" tube capacity
irreplaceable for high-performance firefighting.
CustoMem
Reed Manufacturing • Erie, PA USA
www.customem.com 800-666-3691 • www.reedmfgco.com
Circle No. 225 on Reader Service Card

Circle No. 12 on Reader Service Card

www.waterworld.com June | 2019 25
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1906WW24-26.indd 25 5/28/19 3:37 PM

 New Products

Ultrasonic flow meter with BACnet

Sierra’s InnovaSonic® 207i Liquid Ultrasonic Flow Meter now supports BACnet digital communi-
cation protocol for easy building automation and control. With BACnet, Modbus RTU and Ther-
mal Energy BTU capability, the 207i offers facilities managers the complete water flow energy-
management solution. Designed, built and calibrated for non-intrusive liquid flow metering, the
207i transit-time ultrasonic flow meter is an ideal solution for thermal
energy/BTU metering. The 207i calculates thermal energy/BTU by
determining the amount of heat transferred between the cold and
hot flow legs of a heating or cooling process.
Sierra Instruments
www.sierrainstruments.com
Circle No. 226 on Reader Service Card

Rugged laptop
The Panasonic TOUGHBOOK® 20 is a fully rugged, lightweight laptop that easily detaches to
become a 10.1” tablet. It features a magnesium alloy chassis and is also
MIL-STD-810G and IP65 certified, so it can take the abuse of most any
job site. Only 3.9 pounds, this 2-in-1 machine is good on the go, and
the built-in handle also functions as a kickstand. The optional bridge
battery allows hot swap battery replacement without disruption.
Panasonic
na.panasonic.com

Contain.
Circle No. 227 on Reader Service Card

FOG separation
Control. The GREASEZILLA™ system generates heat from the bio-
fuel it harvests from grease trap waste, with no additives,

Comply. additional processing, or blending. The patented Hydronic

Separation System (HSS) draws on unlimited feedstock;
burns <5% of the fuel it generates; and uses hydronic fluid
By forming flexible, durable rather than steam for heat transfer. The system is scalable,
barriers, Plastatech® portable, easy to operate, and requires limited mainte-
geomembranes are highly nance. With no special permits, emissions controls, or fossil
effective in ground-sheet fuels required, Greasezilla is a cost-efficient and carbon-positive process.
and leach pad Greasezilla
applications or for www.greasezilla.com
freshwater, runoff or spill Circle No. 228 on Reader Service Card
containment. They help
you control the site and Tank monitoring system
comply with regulations.* The TankScan TSU1000 ultrasonic tank monitoring system from ATEK
Access Technologies is an Industrial Internet of Things (IIoT) solution
for material management. The TankScan TSU1000 monitor is an
Learn how Plastatech can
inclusive 4G LTE cellular tank level solution that provides remote
help you stay compliant:
level monitoring of deployed tanks, totes and containers. The Tank-

800-892-9358
plastatech.com
*Reference your local and federal containment
regulations for complete compliance requirements.
Plastatech is a registered trademark of Plastatech
Engineering, Ltd. | Plastatech is proudly manufactured
in the USA. | CCC_Ad V1 9.30.14
Circle No. 13 on Reader Service Card
Scan TSU1000 automated tank measurement system optimizes the dis-
tribution and collection processes while decreasing the need for manual
inspections at remote tank sites. It also allows material managers to know when
their customers’ tanks need to be serviced before they do.
ATEK Access Technologies LLC
http://atekaccess.com
Circle No. 229 on Reader Service Card

26
PlaEng_WW_1707 1
June | 2019
6/14/17 1:13 PM
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The Opportunity of a Lifetime
to Solve Water
Powerful forces drive transformation in the water sector
BY MARK HANDZEL
W
ater challenges are escalating around the globe,
but there are two forces that can make a powerful
difference in helping the world address one of the
most critical issues of our time.
The first is technology. Research indicates that utilities can
save around $12.5 billion each year by implementing digital
solutions that reduce operational inefficiencies and optimize
capital expenditures. As
more utilities embrace
smart water, they will be
able to shift resources to
data-driven preventative
maintenance and away
from far more expensive
emergency interventions.
This will drive quantum
gains in water efficiency,
productivity, and safety.
We’ve seen how digital
technologies have trans-
formed other industries.
Now digital transforma-
tion is happening here in
the water sector, and it truly is the opportunity of a lifetime.
Here’s just one example. A decade ago, South Bend, Ind.,
was in the middle of a combined sewer overflow crisis, with
1 to 2 billion gallons of sewer-polluted water being dumped
into the St. Joseph River every year. The city was facing an
$860 million Long Term Control Plan that would have meant
a $10,000 burden per citizen. But city officials decided to think
differently and instead implemented an innovative, real-time
decision support system that brought data into a visualization
dashboard, allowing the city to identify potential issues at a
glance and replay historical storm events.
This data-fueled solution has enabled dramatic improve-
ments in the resiliency of the sewer system. Overflow volumes
have been reduced by more than 70 percent, or 1 billion
gallons a year. E. coli contribution to the river is down more
than 50 percent, improving the water quality. And most
critically, the cost to achieve the city’s environmental quality
objectives has been reduced by $500 million, making the work
more equitable and less burdensome on the taxpayer.
The second powerful force that can help drive change is the
www.waterworld.com
1906WW27.indd 27
WWEMA Corner
public. In order to reach broader audiences more effectively,
the water sector can reframe the conversation and make water
an issue that’s more accessible and relevant. Instead of talking
about fixing infrastructure, let’s talk about water affordability,
scarcity, and resilience (particularly as more communities strug-
gle with an increase in severe weather patterns).
For example, we know that the lowest 20 percent of earners
pay almost one-fifth of
their monthly household
income for water, and as
many as 15 million Amer-
icans face water shutoffs
in a year. We know that
non-revenue water costs
the global economy
$14 billion a year. And we
know there is an immedi-
ate and direct link be-
tween these storylines. By
making more people
aware of these facts, we
can build support to ad-
dress the problem.
The water sector can also make a difference by talking more
about what we are doing to advance sustainability because,
although we are aware that our sector is working every day to
promote water security and has much to add to the global
conversation about sustainability, many others aren’t.
Every day, we see stories of how water issues are impacting
communities around the world, causing significant challenges
to society, our environment and the global economy. But with
the power of new technology and public engagement, the
water sector can lead change and help create a more water-­
secure and sustainable world. Water challenges may be esca-
lating, but so are the opportunities to solve them. WW
About the Author: Mark Handzel is vice president of product regulatory and public
affairs at Xylem Inc. and a member of the Water and Wastewater Equipment Man-
ufacturers Association (WWEMA) Board of Directors. For more information about
WWEMA, visit www.wwema.org. Interested in becoming a WWEMA member?
Contact WWEMA Executive Director Vanessa Leiby at vanessa@wwema.org.
Circle No. 240 on Reader Service Card
June | 2019 27
5/28/19 3:39 PM
 -------- ONE con’t FROM page 9
to our sewer system. So again, it’s really creating a greater re-
siliency here in San Francisco.
WW: This is not the only example of SFPUC’s innovative ap-
proach to water; there are several others. Can you describe a
few of them?
PK: The SFPUC has established an innovations program. We have
a number of different types of projects in that program. For ex-
ample, we have Pure Water SF. We’re actually taking the waste-
water in our building that goes through our engineered wetland
treatment system, and we’ve added additional technology to
treat water to a standard that’s comparable to drinking water.
That’s one of our innovations in terms of looking at the role of
online monitoring and real-time monitoring in order to produce
water from wastewater to meet drinking water standards.
We’ve also been working with our local breweries here in
San Francisco. It takes anywhere from 5 to 7 gallons of water
to produce one gallon of beer. Certainly, it’s a significant op-
portunity to reduce the use of water so we’ve developed our
own chemical and pathogen control strategy as well as a grant
program to encourage breweries to treat water on site for reuse
within the brewery as well as to potentially produce beer.
We are also looking at atmospheric water generation tech-
nologies. There are a whole slew of new technologies on the
market today anywhere from fog-catcher type technologies to
more simple, passive solar panels that have the ability to produce
water that we can use for irrigation in our community gardens
or … to produce water that can be used in emergencies and to
increase our resiliency here in San Francisco.
We’re also looking at heat exchangers. We want to encour-
What’s Going On...
June 2019
▲ June 6-7 – Singapore International Water Week, Singapore,
www.siww.com.sg
▲ June 9-12 – AWWA ACE19, Denver, CO, https://events.awwa.org
▲ June 25-26 – 10th Global Leakage Summit, London, UK,
www.global-leakage-summit.com
▲ June 26-27 – Water Leaders Summit, Milwaukee, WI,
https://thewatercouncil.com
For a comprehensive list of the events for the water industry, please visit the “Events” section of our website.
28 June | 2019
1906WW08-09, 28.indd 28
The engineered wetland treatment system at SFPUC’s headquarters
looks like a series of large planter boxes surrounding the building.
age these new developments [using decentralized water treat-
ment systems] to incorporate heat exchangers … to create
thermal energy and to reduce the overall energy footprint
within buildings.
And finally, we’re looking at new technologies for detecting
losses within our distribution system. For example, we’ve been
testing acoustic listening devices that are on top of our fire
hydrants to determine whether we have leaks in our underground
pipe network. As you can imagine, it’s extremely expensive to
dig up the streets if you think you have a leak. But these acoustic
listening devices help us determine and pinpoint where a leak
is actually occurring.
So those are just some of the innovations we’re thinking
about and we are open to thinking about additional innovations
here in San Francisco. WW
Editor’s Note: To learn more about SFPUC’s initiatives, visit sfwater.org.
July 2019
▲ July 8-12 – ESRI UC, San Diego, CA, www.esri.com
▲ July 23-25 – WEF Nutrient Removal and Recovery Symposium,
Minneapolis, MN, www.wef.org/nutrients
September 2019
▲ Sept. 11-14 – AWT Annual Convention and Exposition, Palm Springs, CA,
www.awt.org
▲ Sept. 18-20 – US Water Alliance One Water Summit, Austin, TX,
http://uswateralliance.org
www.waterworld.com
5/28/19 3:37 PM
 To place a classified ad, call 918-831-9863

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 Easy way to get new product information:
1. Fax: 800-571-7730 (416-620-9790 outside USA)

June 2019 Use before August 2019

1. What is the nature of your organization? (Check ONE only) 3. What is your JOB TITLE? 4. Please check below all PRODUCTS or SYSTEMS that you RECOMMEND, SPECIFY,
02 Water and Wastewater Systems and/or Plants 01 Executive/Administrative Management (i.e., President, VP, PURCHASE or APPROVE PURCHASE (Check ALL that apply)
04 Water Only Systems and/or Plants Board Member, Mayor, Owner, etc. 67 Aeration 01 Process Control Equipment

06 Wastewater Only Systems and/or Plants 03 Engineering & Operations Management (i.e., Division Head, 17 Chemical/Biochemicals 05 Pumps

25 Consulting Firms (incl. Engineering, Contracting & Environmental) General Manager, Superintendent, Section Head, 03 Computers & Software 23 Safety Equipment

17 Industrial Water/Wastewater Facilities or Water Wholesalers Department Head, Manager, Chief Engineer, etc.) 37 Corrosion Control 45 Sampling & Analyzing Equip. & Instr.

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 With so much riding on the performance of its water reclamation system, Manatee County
turns to proven providers like CST and Florida Aquastore for its liquid storage needs.
Photos courtesy of CST Industries.
Natural Wonders and
Manmade Marvels
Manatee County’s water storage tanks are a key component
in the performance of its water reclamation system
BY JOHN NOVARIA
U
nspoiled beaches, wildlife preserves and turquoise
waters attract visitors to destinations like Manatee
County on Florida’s Gulf Coast. Situated about 45
miles southwest of Tampa, the area dials you back to a simpler
time before high-rise condos, superhighways and mega theme
parks. Towns like Anna Maria, Bradenton, Holmes Beach, Pal-
metto and Longboat Key are long on charm and beauty.
A lush environment like this requires water to thrive, and
prudent management of that water is essential. Manatee
County takes its water management seriously, including the
methods it uses to recycle wastewater for irrigation and other
non-potable uses.
The county’s 5,300 reclaimed water customers include golf
courses, parks and playgrounds, landscape areas, highway
medians and rights-of-way, and farms. Other uses include
toilet flushing and fire protection. About 62 percent of the
wastewater generated in the county is reused in the reclaimed
water system.
Manatee County has three water reclamation facilities that
can operate at a combined capacity of up to 33.5 million gallons
per day. The reclaimed water distribution system consists of
approximately 943,276 linear feet (179 miles) of county-owned
transmission mains, two booster pump stations, and one re-
pump station. A 30-inch transmission main interconnects the
county’s three service areas with smaller distribution mains within
the service areas.
With so much riding on the performance of its water recla-
mation system, Manatee County turns to proven providers like
CST and Florida Aquastore for its liquid storage needs. The
www.waterworld.com
1906WW31-32.indd 31
Case Study
relationship dates back to 2007, when the county replaced an
aging welded steel tank at its North Water Reclamation Facility
with a glass-fused-to-steel Aquastore tank. That set a precedent
for five additional tank purchases.
“One of the main reasons Florida Aquastore won the original
bid is they were able to retrofit their tank to bolt onto our original
concrete slab,” said Brent Laudicina, lead operator of North
County WRF. “We were impressed with their flexibility because
they did exactly what we asked instead of saying they could
only do it one way.”
At six million gallons, Manatee County has the distinction of
having the most Aquastore storage in the entire state of Florida.
The county’s first Aquastore measured 98’ x 19’ with a capacity
of 1 million gallons and is used for sludge storage. In 2013, it
replaced two more welded tanks with two Aquastore tanks
— also for sludge storage — and ordered three more in 2017
for storage of influent (raw sewage) as part of an upgrade of
the facility.
“The consulting engineer, Kimley Horn, came to us and asked
for a tank configuration that provided three million gallons of
storage,” said Peter Boccagna, sales manager at Florida Aquastore
for the state of Florida. “A tank of that capacity typically has a
wide diameter but they had a narrow footprint to work with,
so it wouldn’t fit. After discussions with the engineers, they
decided to put in three 1-million-gallon equalization tanks in a
tight alignment and the result was a perfect fit.”
Aquastore tanks can be built in close proximity to each other;
in fact, the three equalization tanks sit just five feet apart from
one another. Unlike other liquid storage tanks, an Aquastore
June | 2019 31
5/28/19 3:37 PM
 Case Study
At six million gallons, Manatee County has the distinction of having the most
Aquastore storage in the entire state of Florida, including three sludge storage tanks.
tank is built using a series of mechanical jacks that are safe and
fast and allow the tank to use a smaller footprint than traditional
steel or concrete tank erection. First, the top ring of panels is
assembled, then lifted up to make room for the next ring, and
so on.
“It’s cool to watch them go up,” said Laudicina. “Those tanks
went up in two weeks, tops. Construction was simple and they
made very few if any special requests of us.”
Aquastore’s glass-fused-to steel technology is a leader in
water and liquid storage. More than 100,000 have been installed
for numerous applications in over 70 countries around the world.
It’s corrosion resistant and built to withstand the hot Florida
sun, humidity and salt air, and retains its brilliant luster for de-
cades, which means it doesn’t have to be repainted. Lifecycle
costs are some of the lowest in the industry, with minimal
Aquastore tanks can be built in close proximity to each other; in fact,
Manatee County’s three equalization tanks sit just five feet apart from
one another.
32 June | 2019
1906WW31-32.indd 32
maintenance required.
“We can’t tell our oldest tank from the new ones,” said
Laudicina. “They look amazing. The Aquastore has a more
contemporary look that gives the plant an overall look of
sophistication.”
Laudicina also learned firsthand about the Aquastore’s adapt-
ability when one of the tanks was recently pressed into service
for alum storage. Alum is used in processing of drinking water
to promote coagulation of tiny particles as well as remove color
and improve turbidity. The spent alum from the county’s potable
water facility contains dirt and debris that has to be isolated
from the clean, drinkable water.
“We had a lot of rain last winter and the drying beds were
wet the whole time, which meant we ran out of storage capacity
for the spent alum,” he explained. “So we called in tanker
trucks, pumped the alum and hauled it to our plant. We put it
directly into one of the sludge holding tanks, then pressed it
and hauled it to a biosolids dryer facility.”
CST knows that a dependable tank is the anchor of every
efficient liquid-handling facility. That’s why Aquastore is a pre-
ferred choice for potable water storage and many other liquid
applications. It proves its versatility every day, going the extra
mile like helping Manatee County convert wastewater processing
sludge into a Class AA biosolid, which it sells to local sod farms
and orange groves for fertilizer.
Florida Aquastore prides itself on being a liquid storage partner,
not just a vendor. Just looking at the tanks every day reminds
Laudicina that his employer made the right choice. WW
About the Author: John Novaria is principal of Novaria Communication, based in Los
Angeles. He has more than 30 years of experience in PR consulting, corporate com-
munications and television news, where he was a two-time Emmy winner. Since 2012,
Novaria has maintained his own practice counseling clients in engineering, financial
services, manufacturing and technology.
Circle No. 241 on Reader Service Card
www.waterworld.com
5/28/19 3:37 PM
 MetriNet Free Ammonia Monitor FilterSmartTM
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MetriNet, derived from
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AM