DiAnn VanDyke, BSN

2400 VanDyke Street, Conklin, MI 49403 vandykediann@gmail.com 616-581-7413

PROFESSIONAL PROFILE
Motivating healthcare professional with experience in leadership, management,
customer relations and talent development.

PROFESSIONAL
EXPERIENCE
Site Manager 2001 – present
Michigan Pain Consultants

Achievements:
 Present lead nurse for physician with medically and psychiatrically
complex patients
 Coordinated Pfizer research study with existing and referred patients for
potential new medication
 Develop existing staff into valued site managers for other locations
 Earn some of the highest patient satisfaction scores and employee
satisfaction scores in the corporation.
 Develop staff cross-training program to allow adequate coverage for all
providers.
 Successfully implemented and updated Electronic Medical Records to
meet meaningful Use Stage 2 Requirement
 Created new clinic specializing in hormone therapy and aesthetics to
expand services for current and future patients resulting in increased
revenue
 Developed policy and implemented ketamine infusion program
 Key member in developing skills day for entire staff. This brought staff
from six clinics together to renew skills and participate in further
education opportunities

Responsibilities:
 Accountable for day to day operations of four provider outpatient
Interventional Pain Clinic.
 Consistently update staff of preferences for fourteen plus rotating
physicians through clinic.
 Actively engage staff to value a streamlined process
 Responsible for costs associated with the clinic.
 Address any concerns, complaints or ideas to achieve superior patient
 care
 Manage relationship development with referral sources
 Maintain trust and confidence with physicians and staff members.
 Monitor physician and staff schedules to improve efficiency
 Uphold staff’s consistent value as part of the overall picture
 Monitor billing and charting compliance for providers and staff members

Staff RN 1996-2001
Spectrum Health Butterworth Campus

Achievements:
 Able to work with a wide variety of patient populations in a Level I
Trauma Center
 Open Heart Certified
 CVVH Certified
 Shift charge for dual units containing forty five plus patient beds
 Represented unit in Corporate Council to simplify/streamline charting
process.

EDUCATION
Aspen University
Bachelor Science of Nursing
2019

Grand Rapids Community College, Grand Rapids, MI

Associate Degree of Nursing
1996

Aquinas College, Grand Rapids, MI

Bachelor of Arts
1994

REFERENCES
References are available upon request.