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Lenovo Ideapad 320: User Guide
Lenovo Ideapad 320: User Guide
Read the
Read the safety
safetynotices
noticesand
andimportant
importanttips
tipsininthe
the
included manuals before using your computer.
included manuals before using your computer.
Notes
• Before using the product, be sure to read Lenovo Safety and General Information
Guide first.
• The latest electronic compliance and environmental information are available
from the Lenovo compliance information Web sites.
‐ To view compliance information go to:
http://www.lenovo.com/compliance.
‐ To download environmental information go to:
http://www.lenovo.com/ecodeclaration.
• Some instructions in this guide may assume that you are using Windows® 10.
If you are using another Windows operating system, some operations may be
slightly different. If you are using other operating systems, some operations
may not apply to you.
• The features described in this guide are common to most models. Some
features may not be available on your computer or your computer may include
features that are not described in this user guide.
• The illustrations used in this manual are for Lenovo ideapad 320‐15ABR unless
otherwise stated.
• The illustrations in this manual may differ from the actual product. The
screenshots of operating system are for reference only. Please refer to the actual
product.
Regulatory Notice
• For details, refer to Guides & Manuals at http://support.lenovo.com.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General
Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set
forth in Contract No. GS‐35F‐05925.
Contents
i
Chapter 1. Getting to know your computer
b a
d
c
Note: The dashed areas indicate parts that are not visible externally.
Attention:
• Do not open the display panel beyond 170 degrees. When closing the display panel, be
careful not to leave pens or any other objects in between the display panel and the
keyboard. Otherwise, the display panel may be damaged.
1
Chapter 1. Getting to know your computer
2
Chapter 1. Getting to know your computer
Enables/disables airplane
Mutes/unmutes the sound.
mode.
Decreases the volume
Enables/disables camera.
level.
Locks/unlocks the LCD
Increases the volume level.
screen.
Enables the external
Enables/disables
projector or dangles the
microphone.
external display.
Decreases display
Refreshes page.
brightness.
Enables/disables the touch Increases display
pad. brightness.
Note: If you changed the Hotkey Mode from Enabled to Disabled in the BIOS setup utility,
you will need to press the Fn key in combination with the appropriate hotkey.
3
Chapter 1. Getting to know your computer
4
Chapter 1. Getting to know your computer
ab c d e f h ij
ab c d e f g h ij
a AC power Connects to the AC power adapter.
adapter jack
5
Chapter 1. Getting to know your computer
b Battery/Charging
status indicator
AC power Indicator status Meaning
adapter
status
Off The computer is in sleep mode or turned
off; The battery has more than 20%
charge.
Disconnected Solid amber The battery has between 5% and 20%
charge.
Fast blinking amber The battery has between 0% and 5%
charge.
Slow blinking amber The battery is being charged. When
battery charge reaches 20%, the blinking
color changes to white.
Slow blinking white The battery has between 20% and 80%
charge and is still charging. When the
Connected
battery reaches 80% charge the light will
stop blinking.
Solid white The battery has more than 80% charge,
charging will continue until the battery
is fully charged.
Notes:
• For details, see “Connecting USB devices” on page 8.
• The black port supports USB 3.0.
6
Chapter 1. Getting to know your computer
Notes:
• The combo audio jack does not support conventional microphones.
• The recording function may not be supported if third‐party headphones or headsets are
connected, due to different industry standards.
Note: For details, see “Using memory cards (not supplied)” on page 10.
i Novo button When the computer is off, press this button to start the
System Recovery or the BIOS setup utility, or to enter the
boot menu.
j Power status
indicator
Indicator Indicator status Meaning
On (solid white) The computer is powered on.
Power status
Blinking The computer is in sleep mode.
indicator
Off The computer is powered off.
7
Chapter 1. Getting to know your computer
The first time you plug a USB device into a particular USB port on your
computer, Windows automatically installs a driver for that device. After the
driver has been installed, you can disconnect and reconnect the device
without performing any additional steps.
Note: Typically, Windows detects a new device after it has been connected, and then installs
the driver automatically. However, some devices may require you to install the driver
before connecting. Check the documentation provided by the device’s manufacturer
before connecting the device.
Before disconnecting a USB storage device, make sure your computer has
finished transferring data to that device. Click the Safely Remove Hardware
and Eject Media icon in the Windows notification area to remove the device
before disconnecting.
Note: If your USB device uses a power cord, connect the device to a power source before
connecting it. Otherwise, the device may not be recognized.
8
Chapter 1. Getting to know your computer
a b
a Optical disc drive Reads/Burns optical discs.
Note: Some models are supplied with a dummy optical disc drive.
Notes:
• Before purchasing any security product, verify that it is compatible with this type of
security keyhole.
• You are responsible for evaluating, selecting, and implementing the locking devices and
security features. Lenovo offers no comment, judgment, or warranty regarding the
function, quality, or performance of locking devices and security features.
9
Chapter 1. Getting to know your computer
10
Chapter 1. Getting to know your computer
a b a
a Speakers Provide audio output.
b Ventilation slots Dissipate internal heat.
Note: Make sure that none of the ventilation slots are blocked, or else overheating of the
computer may occur.
11
Chapter 2. Starting to use Windows 10
12
Chapter 2. Starting to use Windows 10
The power button is on the Start menu, click it you can choose to shut down
or restart the computer, or put the computer into sleep mode.
Through the Start menu, you can locate all the installed apps or view the
frequently used apps.
13
Chapter 2. Starting to use Windows 10
From the ACTION CENTER, you can examine important notifications from
Windows and your apps. Moreover, you can change common settings
quickly.
14
Chapter 2. Starting to use Windows 10
To switch between desktops, click the Task View icon , then select your
desired desktop.
15
Chapter 2. Starting to use Windows 10
Note: Put your computer to sleep before you move it. Moving your computer while the hard
disk drive is spinning can damage the hard disk, causing loss of data.
16
Chapter 2. Starting to use Windows 10
• Right‐click the Start button in the lower‐left corner and select Shut down or
sign out Shut down.
17
Chapter 2. Starting to use Windows 10
18
Chapter 2. Starting to use Windows 10
19
Chapter 3. Recovery system
20
Chapter 3. Recovery system
Restoring
You can choose to restore the system partition to its original status or to a
previously created back‐up point. To restore the system partition:
1 In Windows, press the Novo button or double‐click OneKey Recovery
icon to start the Lenovo OneKey Recovery system.
2 Click System Recovery. The computer will restart to the recovery
environment.
3 Follow the on‐screen instructions to restore the system partition to its
original status or to a previously created back‐up point.
Notes:
• The recovery process is irreversible. Make sure to back up any data you wish to save on
the system partition before starting the recovery process.
• The recovery process may take a while. So be sure to connect the AC power adapter to
your computer during the recovery process.
• The above instructions should be followed when Windows can be started normally.
If Windows cannot be started, then follow the steps below to start the Lenovo
OneKey Recovery system:
1 Shut down the computer.
2 Press the Novo button. From the Novo Button Menu, select System
Recovery and press Enter.
21
Chapter 3. Recovery system
23
Chapter 3. Recovery system
Where can I find drivers for the various hardware devices of my computer?
If your computer is preinstalled with a Windows operating system, first
check the installation program on the C partition of your hard disk. If you
cannot find the drivers for all the hardware devices that you need there,
download the drivers from the Lenovo consumer support website.
Note: The Lenovo support Web site contains the latest drivers.
24
Chapter 4. Troubleshooting
Finding information
What safety precautions should I follow when using my computer?
The Lenovo Safety and General Information Guide which came with your
computer contains safety precautions for using your computer. Read and
follow all the precautions when using your computer.
Where can I find the hardware specifications for my computer?
You can find hardware specification for your computer on the printed
flyers which came with your computer.
Where can I find warranty information?
For the warranty applicable to your computer, including the warranty
period and type of warranty service, see the Lenovo limited warranty flyer
that came with your computer.
25
Chapter 4. Troubleshooting
Recovery system
Where are the recovery discs?
Your computer did not come with recovery discs. Use the Lenovo OneKey
Recovery system or Push‐button reset if you need to restore the system to
its factory status.
What can I do if the back‐up process fails?
If you can start the backup but it fails during the back‐up process, try the
following steps:
1 Close all open programs, and then restart the back‐up process.
2 Check to see if the destination media is damaged. Select another path
and then try again.
When do I need to restore the system to its factory status?
Use this feature when the operating system fails to start up. If there is
critical data on the system partition, back it up before starting recovery.
26
Chapter 4. Troubleshooting
Getting help
How can I contact the customer support center?
See “Chapter 3. Getting help and service” of Lenovo Safety and General
Information Guide.
27
Chapter 4. Troubleshooting
Troubleshooting ---------------------------------------------------------------
Display problems
When I turn on the • If the screen is blank, make sure that:
computer, nothing appears ‐ The AC power adapter is connected to the
on the screen. computer, and the power cord is plugged into a
working electrical outlet.
‐ The computer power is on. Press the Power key
again for confirmation.
• If these items are set correctly, and the screen remains
blank, have the computer serviced.
When I turn on the • Restore backed‐up files to your Windows
computer, only a white environment or the entire contents of your hard disk
cursor appears on a blank to its original factory contents using the Lenovo
screen. OneKey Recovery system or Push‐button reset. If you
still see only the cursor on the screen, have the
computer serviced.
The screen goes blank • Your power management is enabled. Perform the
while the computer is on. following to resume from sleep mode:
‐ Press any key on the keyboard.
Sleep problems
The critical low-battery • The battery power is getting low. Connect the AC
error message appears, power adapter to the computer.
and the computer
immediately turns off.
The computer enters sleep • Make sure that:
mode immediately after ‐ The battery is charged.
Power-on. ‐ The operating temperature is within the acceptable
range. See “Chapter 2. Use and care Information” in
the Lenovo Safety and General Information Guide.
Note: If the battery is charged and the temperature is within range, have the computer
serviced.
28
Chapter 4. Troubleshooting
The computer does not • If your computer is in sleep mode, connect the AC
return from sleep mode and power adapter to the computer, then press the
the computer does not Windows button or the Power key.
work. • If the system still does not return from sleep mode,
your system has stopped responding, and you cannot
turn off the computer; reset the computer. Unsaved
data may be lost. To reset the computer, press and
hold the Power key for eight seconds or more. If the
computer still does not reset, remove the AC power
adapter.
Display panel problems
The screen is blank. • Do the following:
‐ If you are using the AC power adapter or the
battery, and the battery status indicator is on, press
F12 ( ) to make the screen brighter.
‐ If the power indicator is blinking, press the Power
key to resume from sleep mode.
‐ If the problem persists, follow the solution in the
next problem “The screen is unreadable or
distorted.”
The screen is unreadable or • Make sure that:
distorted. ‐ The screen resolution and color quality are correctly
set.
‐ The monitor type is correct.
Incorrect characters appear • Is the operating system or programs installed
on the screen. correctly? If they are installed and configured
correctly, have the computer serviced.
Sound problems
No sound can be heard • Make sure that:
from the speakers even ‐ The Mute function is off.
when the volume is turned ‐ The combo audio jack is not being used.
up. ‐ Speakers are selected as the playback device.
29
Chapter 4. Troubleshooting
Battery problems
Your computer shuts down • Recharge the battery.
before the battery status
indicator shows empty.
-or-
Your computer operates
after the battery status
indicator shows empty.
Other problems
Your computer does not • To turn off your computer, press and hold the Power
respond. key for eight seconds or more. If the computer still
does not respond, remove the AC power adapter.
• Your computer might lock when it enters sleep mode
during a communication operation. Disable the sleep
timer when you are working on the network.
The connected external • Do not connect or disconnect any external device
device does not work. cables other than USB while the computer power is
on. Otherwise, you might damage your computer.
• When using high power consumption external
devices, such as an external USB optical drive, use an
external device power adapter. Otherwise, the device
may not be recognized, or the system may shut down
as a result.
30
Appendix A. CRU instructions
CAUTION:
Set the built‐in battery in Ship Mode before replacing a CRU or sending your
computer for service.
• Turn off the computer and disconnect the AC adapter.
• Press Fn + S + V.
• Press the Power button to verify if Ship Mode has been set.
Note: When set in Ship Mode, the battery does not supply power to the computer. To awake
the battery from Ship Mode, connect the AC adapter to your computer.
31
Appendix A. CRU instructions
32
Appendix A. CRU instructions
5 Insert a new optical drive and tighten the screw to secure the drive.
6 Turn the computer over again.
7 Connect the AC power adapter and the cables to the computer.
33
Appendix A. CRU instructions
The following table provides a list of CRUs for your computer, and informs
you of where to find replacement instructions.
Self‐service CRUs
AC power adapter ×
Optical drive ×
34
Trademarks
Lenovo
35
©Lenovo China 2017
Rev. AA00
en-US
We at Lenovo are committed towards providing the best in class experience to our
customers. To install Windows 10 on you laptop, please follow below recommended
process. It is strongly recommended to use a mouse for the below process.
1. Use the boot mode – UEFI only
2. Install Windows 10 RS4(version 1803, Build 17134) with the latest version
(UEFI bootable USB drive with Windows 10 OS file)
3. Update all drivers in your laptop. You can do this in 2 ways.
a. Download Lenovo Vantage from Windows Store and run system update
to have all drivers updated automatically.
(https://www.microsoft.com/en-us/store/p/lenovo-vantage/9wzdncrfj4mv)
‘OR’
b. Update all drivers individually as per your processor.
Touchpad update for Intel Processor Machines:
1. Chipset Driver (www.support.lenovo.com):
https://download.lenovo.com/consumer/mobiles/jv3i02af.exe
2. Chipset and IMEI/TXEI/MB Driver:
https://download.lenovo.com/consumer/mobiles/jv3102af.exe
3. Intel Serial-IO: https://pcsupport.lenovo.com/in/en/downloads/DS119103
4. Touchpad Driver:
https://download.lenovo.com/consumer/mobiles/2tlg0aaf.exe
https://download.lenovo.com/consumer/mobiles/2tlf07af.exe
Touchpad update for AMD Processor Machines:
1. AMD Chipset Drivers: http://support.amd.com/en-us/download
2. Touchpad Driver:
https://download.lenovo.com/consumer/mobiles/k23b01af.exe
https://download.lenovo.com/consumer/mobiles/k23901af.exe
https://download.lenovo.com/consumer/mobiles/jal003af.exe
For further information & remote support, please feel free to contact our Customer
Support:
1. Toll free number: 1800-3000-5366 or 1800-419-7555
2. Email: consumerts@lenovo.com
3. Live Chat: https://support.lenovo.com/in/en/livechatpc/
4. Request a call back: https://support.lenovo.com/in/en/contactus/callback
Warranty Information: Frequently Asked Questions
Lenovo laptops sold by sellers on Amazon.in carry a one-year manufacturer warranty from Lenovo, from
the date of purchase. For more details, check the manufacturer’s website:
http://support.lenovo.com/in/en/
Please refer to the table below for checking the warranty of your product at the manufacturer’s website.
You can also contact the manufacturer directly at the toll-free numbers given below.
Q3. What if I get a product with expired warranty OR my warranty starts before the actual date of
purchase?
In the rare case that your laptop’s warranty is expired or your warranty starts before the actual date of
purchase, you can yourself update the warranty start date online at the manufacturer’s website.
1. Go to https://pcsupport.lenovo.com/in/en/warrantysupport
2. Check your warranty status
3. Click on Registration support
4. Fill in your personal and purchase details (as mentioned in invoice copy)
5. Upload invoice copy, P-Slip copy and serial number scan copy
Additionally, you can also do the following to get your product registered:
Q.6. I purchased a laptop with pre-installed Microsoft Office Home & Student. But, I did not receive
any printed product key. Is this an issue?
Whenever a laptop comes with a preinstalled MS Office, the Office product key is transmitted digitally to
the PC when trying to activate Windows. You don’t actually need or receive a printed product key.
Please check this link: https://support.office.com/en-us/article/activate-an-office-purchase-or-free-
offer-on-a-new-pc-89881633-0b26-4ca8-816b-93f347bd92c0?ui=en-US&rs=en-US&ad=US for more
details on how to activate the pre-installed Microsoft Office.
If you have purchased a Lenovo Notebook/Desktop/AIO with preinstalled Windows 10 operating system,
Lenovo advises to create a recovery media during first use. Kindly use the below link for knowhow to
create recovery media under Windows 10.
https://support.lenovo.com/in/en/solutions/ht117511