Artificial intelligence (AI) plays a major role in modern knowledge management systems (KMS) to

enhance many aspects of information processing, retrieval, and utilization. AI fills the following eight
positions in knowledge management systems:

1. Automated Fact-Checking:

In order to confirm the accuracy of information, AI algorithms cross-reference it with credible sources.
This function is essential to preserving the knowledge base's integrity and stopping the spread of false
information.

2. Anomaly Detection:

Artificial Intelligence tracks patterns in data and spots changes that could point to mistakes or security
risks. This proactive strategy assists in preserving system security and data accuracy.

3. Automated User Training::

AI assesses the knowledge gaps of users and suggests appropriate training resources. This position
supports continuous learning within the company by helping to create adaptive learning paths that are
customized for each user.

4. Predictive Maintenance:

By anticipating possible problems, artificial intelligence enables proactive maintenance for the
knowledge management system. This lowers the possibility of interruptions or downtime and
guarantees the system's dependability.

5. Interactive Data Visualization:

AI makes interfaces more dynamic and interactive, which improves data visualization. The utilization of
visual aids such as data trends and patterns allows users to investigate complex datasets more efficiently
and acquire new insights.

6. Automated Compliance Monitoring:

AI continuously checks content for adherence to internal policies and industry regulations. This position
assists organizations in maintaining adherence to appropriate regulations and reducing the risk of non-
compliance.

7. Social Collaboration Enhancement:

AI recognizes and suggests connections between users who share knowledge or interests. Within the
company, this social collaboration role promotes knowledge sharing and fortifies the sense of
community.

8. Automated Workflow Integration:

Workflow systems and AI can work together to automate information transfer between stages of a
process. Because business processes are simplified and less manual intervention is required, this
seamless integration increases overall efficiency.